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Used 2016 Ram Promaster City Minivan Consumer Reviews

2.8 out of 5 stars
16 reviews

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4 out of 5 stars

Still unsure

Mark, 11/01/2016
2016 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)
11 of 12 people found this review helpful

I needed an extra work vehicle and my brother owns a dealership that does a lot of business with Enterprise Rentals. He offered me this van at what I thought was a great deal. I want to like this van but I really don't know what to think so far. It took me a while to get used to the gas petal. Either I was taking off too fast sending everything in front flying backwards or I would start and then hesitate. Anytime you switch from driving a particular vehicle for a while there is an adjustment period as you get used to the new vehicle. I am getting used to it but not sure if there is a transmission issue. I just can't seem to have a smooth start. I've never had that problem with other vehicles for this long. Also, every morning, especially if it is damp outside, my brakes seem to work too well. I will be maneuvering in our driveway working my way toward the street and every time I just slightly step on the brakes I damn near go thru the windshield. They just stop way to hard. The brakes sound awful too as if they needed to be changed a long time ago and the drum is being grinded by worn pads. My brother's mechanic looked at the brakes and said there is plenty of meat still on the pads. They didn't replace the pads because the only ones they could find were really expensive. Hopefully some aftermarket company starts making some cheaper, better pads soon.I want to like this van. It is peppy and has good cargo area. I suppose I just need to take it to the dealership and have them take a look.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Scam/crappy van 2 in one

Elias, 08/24/2018
2016 Ram ProMaster City Wagon 4dr Minivan (2.4L 4cyl 9A)
11 of 12 people found this review helpful

New key if you loose your key 1100 plus dollars plus you tow to their dealership . New ac compressor 1200$ plus part only transmission bad shifting . Engine weak stay away ram is in it for the rip off

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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2016 Ram ProMaster City for sale near you
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1 out of 5 stars

Can't get warranty parts. Stay away

Tom, 08/16/2017
updated 02/19/2021
2016 Ram ProMaster City Tradesman SLT Cargo 4dr Minivan (2.4L 4cyl 9A)
16 of 20 people found this review helpful

The cooling fan for the motor has a problem the dealership has 2500 parts on factory back order my van has been at the dealership for over a week and still don't know when the parts will be in. Stay away dodge customer service is not doing anything,about this.customer service from dodge sucks.....uses oil regularly stay away it’s not a reliable vehicle.worst vehicle dodge has made. Don’t buy one. They burn oil at less than 10000 miles and dealerships says that’s normal. No fixing this junk

Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Ram ProblemMaster

Michael, 01/10/2019
2016 Ram ProMaster City Tradesman SLT Cargo 4dr Minivan (2.4L 4cyl 9A)
10 of 12 people found this review helpful

Do yourself a favor and AVOID. I have owned this brand new since 2015. I'm at nearly 60,000 miles and it's been nothing but problems. Bluetooth constantly freezes and so does the radio. Rearview camera sometimes fails to activate. Radiator fan has started to wobble (common problem) Thermostat/cooling sensor has failed (common problem) TPMS monitoring system constantly has problems. License plate light has went out 4 times already.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Love this Van!!

Turtle River, 12/11/2020
2016 Ram ProMaster City Wagon 4dr Minivan (2.4L 4cyl 9A)
4 of 4 people found this review helpful

We love our 2016 Ram ProMaster City - it's now December 2020 with nearly 60,000 miles and has needed very little repairs and runs great. Just a new radiator hose pump or something at one point that was easy to fix. We have outfitted it as a live-in camper van and we absolutely love everything about this van! It's reliable, economical, well-designed and well-built. It's very quiet, and it zips around very quickly, even though we have at least 1,000 pounds of additional weight with all our gear. We have added a fresh water tank, grey water tank, sink, bed/storage, many cabinets, a lithium-iron phosphate battery and isolator, inverter, etc. And it's all delightful. A true friend - Highly recommended!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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