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Used 2016 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A) Consumer Reviews

3.0 out of 5 stars
8 reviews
1

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1 out of 5 stars

Do not purchase

Miller, Bourbonnais, IL, 12/06/2017
Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
38 of 39 people found this review helpful

Steering rack bad after 60K, goes through headlights(replaced twice each side the past year), last.....threw a rod at 111K. Parts are difficult to find, and expensive when you do. Pretty sad for a $38,000 dollar vehicle.....

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

3.0 diesel

John chon, Duluth, GA, 06/28/2016
updated 07/05/2018
Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
41 of 46 people found this review helpful

Had 2015 diesel for 17000 miles . first oil change at 14000miles and still not used all DEF. Manual said every 4000 miles but likely to go 40000 miles. Gas mileage are 22 city 29highway and around 24 to 26 average. So far not a single problems. Seats were feeling small just for one week than once used to it feels good. I am 5 11 190lb. Brake squels until new to 15000 miles but now it is gone. Move over from E150 this van is stronger in accelerating after first gear. Do not need to down shift on hills and saving $200 per month in fuel. I am driving about 3500 miles per month. If this van hold up it will pay for it self. $24000 in ten years Update now 32000 miles second oil change and air filter. Avg 26mpg Long distance 45mph 35 mpg 55mph 33 mpg 65mph 30 mpg 75mph 25mpg 85mph 18mpg Due to drag it gets better mileage in 40 to 50 mph. Update after 2 years and 7 month no major problems Now 74000miles in the vehicle and still drive like new.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Great Platform Poor Durability

Tony, Burnside, PA, 04/12/2018
Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
17 of 19 people found this review helpful

I own several of these. Very functional vehicle but I would never buy one again. These things have a great design for use, more storage, front wheel drive, better gas mileage, but break down all the time. The worst part is I purchased the 5yr/200k warranty on all of them (9) thinking this would take care of it, however, most dealerships give very little help and sit for days before they can even get looked at. Each dealer has one guy that works on these, maybe two if it is a big dealer. Radiator hose is a 3 day wait. This is a business killer if you have to depend on the vehicle to make money. They eat headlights like crazy, Ram knows there is a problem but does nothing. 2018 big fix was to no longer have daytime running lights and put manual light switch back in. Do yourself a huge favor and get something else. Crazy misdiagnosis repairs all the time. My current problem is a 2018 with 1511 miles, yes just over a 1500 miles. ABS/ECM /service engine lights and power loss. Dealer says.................................It will be a few days before we can look at it. Never again Ram!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

The money pit

Shane Stephens, Billings, MT, 08/19/2018
Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
10 of 11 people found this review helpful

The electronics and lights fail constantly had to replace headlights 6 times in the 1st year cabin lights have never worked right transmission rebuild at 33000 miles constant radiator hose replacement ball joints lifters alternator pulley bearing ac surges rear heater failure twice all of this in less than two years spends more time in the shop than on the road biggest piece of crap I've ever owned and I once owned a used 74 pinto

Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

I owned, GMC and FORD and DODGE vans

michael z, Fort Lauderdale, FL, 10/08/2015
Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
25 of 32 people found this review helpful

The RAM is a strong made van with a very good motor and trans. I think its better than the Chevy or GMC and equal to the Ford. For my company I have owned about twenty five vans.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
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