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Used 2015 Ram ProMaster Cargo Van Consumer Reviews

2.3 out of 5 stars
49 reviews

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2 out of 5 stars

Towed e times first 10,000 miles ,Dealer no help ,

Doug Thompson, 06/26/2019
2015 Ram ProMaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

Looks like this one is a lemon,third dealer found faulty wiring, several times key locked in ,no start function .after research online found these to be common problems. Tire wear about 20,000 miles on mountain road. Transmission downshift on grade which will add wear to the plates shortening the life of transmission. Parts hard to find or repair since engine is cramped in. I like the space for hauling and not crawling on my knees in the back of a pickup ,but we are 250 miles from a Dealer and van sat for 3 weeks on one visit,didn't fix. Call Chrysler Corp to start lemon law.

Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Replaced entire fleet

BSCI, 12/12/2019
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

We were asked to demo a Promaster when they first came out. We fell in love with it. Going from rear wheel drive to front wheel drive is amazing in the winter. We own 5 Promasters. I think the only problem we've really had is replacing headlights.

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1 out of 5 stars

Garbage.

Bryan, 12/21/2019
updated 06/29/2020
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

I'm amazed at the 5 star reviews. Even without the constant problems, there are too many design flaws with this van. This one is set up for electrical work, and at 50k miles has had transmission problems, radiator replaced, headlight assembly replaced, the heater intermittently fails, constant coolant smell in the cab that no one can figure out, bad door latches, and gets horrible gas mileage. FWD is great in the snow and allows for a low load floor, but the downsides outweigh this. When loaded down, this thing spins the tires no matter how gentle you are, partially due to the all or nothing transmission. Trying to accelerate smoothly only results in slamming downshifts and the engine screaming. It also hates to reverse uphill, somehow being both gutless and uncontrollably surging. Seating position and visibility are one of the few things I like about the van. Controls in general are not well designed, and the touch screen sucks. As some have pointed out, the windows don't roll all the way down. Why? If I had purchased this, I'd sell it at a loss. Not worth it. As it is, my company runs its vehicles into the ground, so I'm stuck with it for awhile. Luckily, that probably won't be as long as most work vans, as I'm sure it won't make it to 100k without equaling its purchase price in repair costs.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2015 pro master piece of garbage

Severely dissatisfied, 04/09/2020
2015 Ram ProMaster Cargo Van 1500 Low Roof 3dr Van w/118" Wheelbase (3.6L 6cyl 6A)
1 of 1 people found this review helpful

2015 pro master piece of garbage had my van for five years and have replaced part of the motor transmission radiator three times radiator fan two times handles mirrors radio the back door hinge has broken two struts multiple brake jobs I can’t count the number of times I replace the headlights dealer always tells me the same thing these are normal problems for this van No problems with my Chevy compared to this van

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

better than my Sprinter

bkhi, 07/18/2020
2015 Ram ProMaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
1 of 1 people found this review helpful

85000 and just small issues a few recalls at 80000 on my sprinter and I was at 3500 in repairs and much much lost time for warranty repairs overall I would buy again

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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