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Used 2016 Ram 1500 Crew Cab Consumer Reviews

4.4 out of 5 stars
69 reviews

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Cons
2 out of 5 stars

Poor Quality

matz, 11/22/2016
2016 Ram 1500 Laramie 4dr Crew Cab 6.3 ft SB (5.7L 8cyl 8A)
10 of 11 people found this review helpful

Purchased new 2016 Ram Laramie in April. It has been in the shop for about 6 weeks total since purchased. The dealership has replaced 3 cylinder heads due to faulty parts used in manufacturing. Fiat Chrysler basically said that this is my fault because I must be towing above the towing capacity of the truck. The truck has only towed 3 or 4 times and the most it towed was about about 2,000 pounds. The truck towing capacity is 9,200, so definitely not from towing, just poor quality.

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Can't Change my mind

Mike B, 12/05/2016
updated 06/12/2017
2016 Ram 1500 Big Horn 4dr Crew Cab 4WD 5.6 ft SB (3.6L 6cyl 8A)
6 of 6 people found this review helpful

Big horn ecodiesel 4x4 crew cab is the way to go. Just took it on a 2200 mile drive through mountains, snow, rain, wind storms, and thanksgiving traffic coming back from our round trip from Orange County to Vail Colorado and back through Vegas. Had 6 hours of bumper to bumper traffic from vegas home but still pulled off a 27mpg adverage in a 4x4 crew with 4 people a cab high shell and 5-600 lbs of gear. Elevations over 8000 ft and 11-15 deg nights Didn't slow us down. I was concerned with the Uria tank/ lines freezing, but got lucky, and didn't have thaw it out with the Colman stove... lol. Also purchased this truck for under 36k. It pays to look online for 30+ days on autotrader New/ lowest price/ any distance. Shipping was 1200, but hey I saved over 15k. Only issue with the accessories was the cruse control. As most have found out the on/ off Cruse button works randomly. Spank the back of the steering wheel and it will eventually come back. Love this truck ran it at speed limit + 4mph most all the trip w/ 18 starts and stops and 4 small side trips in Vail. Only needed the 4x4 once and most of the time ran in the light snow in 4x2 as the leader in our convoy. This truck is very stable and rides like on a cloud. Ford is rough, loud and can't compete on mileage. Chevy doesn't do it for me. Still has the same issues that they haven't resolved for nearly 20 years. I.E. Burt out running lights, tailgate latch. This is cosmetic, but really solve your build quality issues. At 3000 miles, I did a minor upgrade to the truck. Trimmed a little fat off of the burn cycle and am now getting 30+ MPG AND RUNNING CLEANER. drove from the center of orange county to Mesa AZ. Side trip and back and averaged 30.8 for the tank after running around at home for 2 more days. The fuel computer still reads accurate and truck seems to have slightly more power and torque. I know now how to get max mileage. I can get 33-35 highway at 62mph. The best mileage is after 15 miles of driving when the Trans and engine are at operating temp. Rock on Ram Trucks!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love our new Truck!

Dan B, 10/01/2016
updated 04/10/2020
2016 Ram 1500 Sport 4dr Crew Cab 5.6 ft SB (5.7L 8cyl 8A)
12 of 14 people found this review helpful

I had to shop around , found a dealer in Ohio taking 26% off the sticker, We wanted A heated Wheel and Seats , with a Hemi , And Leather seats , The Sport Package had all we needed and then some ! We have 20,000 miles now and a few years under are belt with this truck , we still love it , it is a great truck !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Absolutely Love It!

Michael P, 12/21/2017
2016 Ram 1500 Big Horn 4dr Crew Cab 4WD 6.3 ft SB (5.7L 8cyl 8A)
5 of 5 people found this review helpful

I leased a Big Horn Crew Cab with the standard bed and the 5.7L HEMI about a year ago now. I was comparing similar trucks (4dr crew, standard bed, big engine) with the features I wanted (big touch screen, remote start, cold weather package with heated seats and wheel). I drove a Silverado (worst one by far, terrible ride quality and cheap interior), a Tundra (nice but a terrible lease program) and an F150 (same as the Tundra; loved it, but when we got to numbers, it would've made more sense to purchase the vehicle because it was $200 cheaper per month!). I'd heard mixed things about Rams, simply because Chryslers don't have the greatest rep. Well, I think the Big Horn alone could change one's mind. It's the absolute best bang for your buck. Plenty of great features (a nice big screen, remote start, parking sensors, huge backup camera) for easily the best lease I have ever seen. I'm paying barely $400 with nothing down except my trade. For what this truck has and what it can do, that's astounding. I'm doing a 3 year lease, and I will without a doubt be returning to Ram for another one when this lease ends! The only thing that is questionable is the 8 speed transmission. The transmission itself is flawless, extremely smooth shifts and I think it helps with the ride quality. But the rotary dial throws me off a bit. Luckily, it was easy to get used to after a few months. Don't let something tiny like that get in the way of an amazing truck for the BEST price (yes, the BEST) on the market. Ram has earned the business of me and my friends for years. Amazing quality! Ram hit it out of the park!

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Fit and finish doesn't live up to the price tag

Tom, 10/24/2016
2016 Ram 1500 Limited 4dr Crew Cab 5.6 ft SB (5.7L 8cyl 8A)
5 of 5 people found this review helpful

I bought a new 2016 RAM 1500 Limited on September 30 to replace my 2012 Dodge RAM 1500 Big Horn. While there is plenty to compliment about my truck with respect to ride quality and power , it is extremely disappointing as I have discovered poor finish in terms of exterior paint (numerous fish eyes), minor visual damage to interior trim, and poorly/losely fitted exhaust components. I just completed my official RAM buyer customer satisfaction survey noting these concerns. A week has passed and no response from RAM. It's clear that spending $58,000 dollars for a luxury truck doesn't matter. All of this said about my new 2016 RAM, none of it was a great surprise as my 2012 had some serious fit and finish issues that I had to have corrected with my dealer. My RAM is nice and I stuck with RAM this time around as my truck was assembled in Michigan (engine built in Mexico), unlike the GM full size trucks now built in Mexico and Ford I didn't consider at all (just not a fan of the Ford product). But again, I wish RAM would listen to its buyers on these concerns. I spent serious money on this product and it should be delivered in a fully quality inspected state. Based on my experience having bought two RAMs, quality assurance with respect to fit and finish is not part of the manufacturing process. Another aspect of my new truck I find highly frustrating is with the UConnect and Pandora. One reason I traded and seriously upgraded my truck is to have a vehicle with Pandora navigation controls on the dash. I have invested time in going through the proper steps to setup the UConnect in the truck and on my iPhone only to informed through a call to UConnect Assist that there are unresolved issues with the UConnect system and Pandora. As such, the Pandora app will not load on my UConnect system and to listen to Pandora I basically have to do it the old school way through my phone controls -- a dangerous disappointment! Again RAM, I spent a serious amount of money on this product only to be disappointed. Do something about this or refund me the cost of this useless system in my truck! (Update as of 10/27/16 -- Since my initial submission of this review I have learned that the Pandora app will not work on the UConnect system as a technology company that supports the relationship between UConnect and Pandora backed out of their contract. FCA dealers were made aware of this in May 2016, however I was not informed as a consumer eagerly looking forward to having this feature. This is unfair and deceptive and I should have been informed of this prior to my agreement to purchase my truck! In all likelihood it would have stopped the deal. Shame on you RAM!) Other issues: 1) I join with other reviewers that have complained about the knob shifter -- I hate it! However, it seems with electronic shifting most automakers are moving to knobs and push buttons. I really miss my console shifter on my 2012 truck; and 2) RAM should also have an easy down tailgate and crash avoidance systems to put the Limited on par with the competition. I hope I come to terms with these issues and disappointments in light of the price tag - or I face some serious buyer's remorse. Only time will tell how well I really like this truck overall.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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