Used 2019 Porsche Cayenne SUV Consumer Reviews
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3rd time is a charm
This is my 3rd Porsche. Previously owned a Boxster S and traded in a 2015 Macan S for the base 2019 Cayenne. Have put 4,000 miles on it over five months. Picked it over a Panamera. Likes are the interior which is the most comfortable and elegant I have seen. Actually prefer the Cayenne’s ZF transmission over the PDK in the Macan! The Macan was always sluggish to get the turbo to spin up. I always felt the programming was off. The handling and acceleration are top shelf. Reliability has been bulletproof and the Biscayne Blue get s many compliments Dislikes: The Macan could scroll through my favorite radio stations using the thumb ball on the steering wheel, and also adjust volume. Can’t do that on the Cayenne. Macan also displayed the speed limit on the dash. Again missing from Cayenne. I have completely given up on using my foot to get the rear to open. It has never worked for me, and when the dealer tried it, most of the time they couldn’t get it to open either.
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2019 Porsche Cayenne - The Real Deal
We were shopping for a new vehicle and narrowed it down to three vehicles: BMW X5, Range Rover HSE Sport, or a Porsche Cayenne. There is no comparison. The Porsche Cayenne is the best. X5 is nice, but cheap feeling interior and not very comfortable. RR Sport just does not have the quality fit, finish, and mechanical dependability. The Porsche Cayenne is a work of art that is quite functional as well. My wife is in love with her new Cayenne! Update (7-28-20) Still love the Cayenne. Had a few more issues with car than I thought we should have. Replaced all taillights for issues with edges of lights, software issues, and waiting 9 months for a new gas tank as it is making noise when idling for more than a minute or so. Update (2/14/21) Very disappointed in Porsche. Replaced the gas tank in late 2020 only to have the same "rattling noise" in fuel tank. At the time, they claimed "mine was the only one". After some research, Porsche has a TI or Technical Information bulletin out stating that they do not have a fix and it affects all years 2019-2021. Porsche is still selling this vehicle even though it has a known issue for which they have no solution. The arrogance of this manufacturer is unbelievable. Imagine selling a car with a know problem that they cannot fix. Disgraceful.
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- Base 4dr SUVMSRP: $32,066In-stock online
- Base 4dr SUVMSRP: $38,998In-stock online
- S 4dr SUVMSRP: $29,500In-stock online
Awesome to drive
Love driving this car. Only problem is the squeaking when breaking at low speeds. I’ve owned RR sport and q7 and after driving this there really is no comparison.
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This SUV Begs to go Fast
We owned this 2019 Cayenne 3.0T Awd for close to 3 months. After initial Break-In. This car screams. We get to take it on a road trip from Los Angeles to Las Vegas to Valley of Fire at Moapa. Cruising at 85mph seems like it’s moving at 55mph. The handling is so superb, like a smaller car. This SUV begs to go fast. This SUV likes to be cruising at 90+ mph and the 8 speed transmission keeps the RPM around 2K. At 95-100mph, the cabin is quiet with very little wind noise. Acceleration up the grades are just half throttle and when u look at the speedometer, your flying up at triple digits. Braking to slow down for traffic is effortless. Going through the turns, there are very little body roll. Interior have lots of leg room for both front and rear passengers. Seats are comfortable. Control layouts gets a little used to but once figured out. Everything is easy to navigate. This is Truly the Ultimate Family Sports SUV
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From a woman's perspective!
Let me begin by saying, I don't know much about cars and this is my first Porsche purchase. I drove EVERY other mid-size luxury SUV and found the Cayenne to be the most fun to drove and that's ultimately why I bought it. When it came down to it for me....it was the Cayenne or the 2020 GLE Mercedes (I'm a REALTOR and needed a roomy back seat for clients). I think the technology was far superior and preferred in the Mercedes, but as one astute salesman said, "It's like driving a couch behind a steering wheel." I needed the comfort of an SUV but I wanted it to have the feel of a sports car. The Cayenne has the power and space of a truck, but with the new '19 design, drives like a sports car. SO FUN! I agree with all edmunds complaints. And living in Florida....the fan noise for the A/C (especially when I have clients in the car) is annoying. Here are my pet peeves (sharing in case Porsche is watching because I think I'm hooked for life!): I think it's dangerous that the car has to be on and gas running in order for the garage door opener function to work. Most people open the garage door first....then turn on their car. As a single woman, and for safety reasons, I always make sure I'm in my locked car before opening the garage door (so please don't tell me to use the wall switch). You can't do that in the Cayenne. After owning the car for a week, I left it outside overnight. When I woke up, the rotors looked rusted. I panicked and went onto a forum and learned you just need to drive it to kick off the rust. Nonetheless...disappointing but maybe there's no way around this. I wash/detail my own car/wheels every week myself...I don't like how the water drains. It rains every day in Florida in the summer and when I open doors (like the rear hatch), days later, water comes out. I have the attractive spyder wheels (they are a pain to clean by the way....do yourself a favor and buy the chemical guys' wheel woolies-best thing I ever did). But there is ALWAYS dirt kicked up by the wheels. I can wash my car, and later that day it looks like it needs to be washed/detailed again. For this reason, I wish I had driven to AZ to get the rhodium silver Cayenne I really wanted (I purchased the Biscay Blue in FL and it's VERY hard to keep clean although EVERYBODY raves about the color). The interior sleek black glass gets finger prints quickly; I keep a polishing cloth and spray in my console. As one other review said....when you slow down....the transmission gets clunky. I previously had a VW so I'm used to this. My number one frustration is the intrusive sound/security features. They can be heard while on the telephone by the person on the other line. I appreciate Porsche's concern for my safety....but these alarms are off the rails. During my first service, I'm going to see if there's anything they can do to shorten or terminate them. I work on a small Island. Sometimes I leave the office just to get to a house that's two blocks away, driving 15 mph. The seat belt reminder continues to SCREAM for MINUTES. I also find the warnings distracting while I drive. Once someone pulled out in front of me and the collision warning that flashed on my dash and the loud alarm, actually caused me to take my eyes off the road. I wish the seats were more comfortable...softer. They are pretty stiff. Also, when you're driving with the sunroof open...the air doesn't flow like it should. You get that helicopter sound.... I've only ever owned cars with sunroofs and never had this problem before. It's remedied by cracking the windows. I only share these complaints so that Porsche works on fixing them. I don't in any way regret the purchase. In short, you're buying what's under the hood. Everything else is nice but pretty expected in this price point. I have always preferred German engineering, I like the simplicity.
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Poorly built . Even worse customer service
I have been having constant issues with the car . In 6 months and at about 6.5k miles , the car has been in the repair shop for over 30 days . The issues are serious. 1. Trunk opens randomly when car is in motion . Very dangerous issue . Worse , there is no error code . I was told by the dealership that Porsche knows there is an issue in some 2019 and possibly 2020 Cayennes but don’t have a fix yet. 2. Squeaky brakes . As another reviewer said , totally unacceptable in a 80-90k car . Worse, the dealers will tell you that it’s acceptable because it’s a race car and solution is to brake hard. 3. ACC and PAS have stopped working and service required message appeared twicr. Dealership has changed 4 modules and failed to fix the issue . Worse , they claim that Porsche Tech Line is not responsive. 4. Nav screen has gone black suddenly and doesn’t work until restarting vehicle many times. Do I have a lemon , possibly . The customer service has been poor until I talked about the Lemon Law. Overall , the ride is fantastic and I love the pickup , handling and responsiveness but it’s not worth the safety issues which could cause a serious accident. I would recommend staying away .
Point and shoot SUV
Unbelievable handling for a car of this size, that makes you feel it is smaller than it really is. Acceleration for the base model is more than adequate for my needs, making merging on the freeway effortless. Build and quality is immediately apparent when you enter this vehicle, just what you expect from Porsche. Me and my wife debate who gets to drive all the time. In this price segment for top tier SUV’s , there is no question the Cayenne is the right choice.
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Not blown away
I have a 16’ and a 19 both turbos, the 16 has more of a raw feel to it which I like better. The 19 is so refined that without the sport exhaust feels like driving a Camry. What is extremely annoying is wind noise above 75mph, which the dealer said is normal. BS! Inexcusable on a car like this. And another big one for me is I can.t drive with the windows down, around 40 or so wind buffeting gets so bad it is unreal.
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2019 cayenne customer review
I live MD. I bought the 2019 Cayenne from a Bethesda Porsche at 12/12/2018. 10 months later, I changed the cayenne to another car. 1. 2019 Cayenne has brake cracking noise, but there wasn’t no dealership who could solve this problem. I left my car with a dealer in Towson for nine days, but the same problem happened. The dealer at Silver Spring didn't even know what was wrong and had no answer. 2. There is a problem with the electrical system. For example, Auto Headlights do not work. I know at some point the Auto Headlight should work because I always drive the same road every morning and evening. 3. There is a bounce when the auto mission shifts from one to three. 4. Noise occurs at mufflers at a low speed of 5-10 5. Vibration is felt on the seat and the steering wheel when the air conditioner is operated. In addition to these problems, there were many problems, but I was so stressed out that I just had to switch to another car. But what's really amazing is that the cayenne I traded is sold at a certified used car in Porsche. If you sell your vehicle, sell your location tracker as a compulsory option, and sell your Maintenance program option, and don't give your customer a money back when they switch to another car due to a defective vehicle, I think it's a fraud. I think it was really the worst brand to sell the car, making a profit from the expedient, and the salesman sending a text message to the customer that he didn't receive the survey high scores that he asked for. I won't even buy a Porsche in the future, but I think I should boycott it now. The reason I raise this issue is to avoid other affected customers. I really hope you will consider it carefully. ps)If you want to buy Porsche in Maryland, avoid these two places. There are a lot of legal crooks. AD:11990 Rockville Pike, North Bethesda, MD 20852(Bethesda Porsche) AD:3141 Automobile Blvd, Silver Spring, MD 20904(silver spring Porsche)
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Nothing but problems from day 1
I’ve been back for multiple problems at least 12 times...4 times in service...they said there aren’t problems. Took to a Porsche specialist, hooked it up to computer system and most things failed. Now dealer handed it over to “Porsche”. They had it for 2 weeks...no phone calls or communication. It’s a lemon. For $104,000 I deserve a replacement. Climate (AC/heat) don’t work, seat memory doesn’t work, engine timing off etc.
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The base car is great - well worth it
Porsche delivers a solid performing SUV that has the polish and finishes you would expect in a luxury SUV. The base features put the value right where you would want it. Materials, ride quality, ergonomics and overall fun all are there. Like all vehicles, nothing is perfect, which is why there is a choice. The Seats, including the upgraded premium seats, are a bit more firm than needed. The options to get the seats in the right place, however, are great. The ride is smooth and the suspension is solid. Trying to go slow though you do notice the slightly clunky transmission. The big complaint is, of course, the extras. As a base level, you get a car substantially similar to its competitors in terms of features. However, Porsche instance to charge for the absolutely most stupid things is silly. I picked one off the lot and it had Porsche crests in it for $495. Why would I pay for their advertising? You cant put aftermarket roof rails on, but it is an 800$ option and a number of things to change colors are just silly. Otherwise, air suspension and advanced features are simply a choice. Expensive but some are worth it. Overall, however, it was by far the best value for the money I could get a SUV in its class. I test drove everything from a RRS, a GLE, F pace, and others. I do truly enjoy it, I just wish Porsche would get off their proverbial high horse and not answer every question with "it's a Porsche". The Cayenne absolutely fuels the rest of the company and mostly it fuels it with base models and some features. "its a Porsche" is not a competitive answer... They could do better. Note: I have owned a 911 before so I am not new to the brand.
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Generally love the vehicle, but.....
This is my second Cayenne. Overall, believe I liked my 2015 better. This one has better performance, but am not thrilled with the updated electronics. Also the drive system is a little frustrating at times. The handling is terrific - as it should be for a Porsche. The NAV system is the pitts! I can't understand why Porsche doesn't get a better vendor for that system.
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issues with a great car
have issues with the window trim.. had to be replaced, keep having seat belt chime even when buckled but dealer can't duplicate so no fix,,, and a valve in the fuel system flutters.. which sounds like a mini helecopter.. there is a tsb on it but no fix in site.. alot of issues for such an expensive vehicle
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Worst experience of my life
When you test drive the car you want make sure to be aware that Porsche considers many abnormal things to be normal. I am currently in arbitration about my vehicle. Custom order cayenne turbo. 165k for my vehicle and it sounds like jalopy when it comes to stop. Porsche considers themselves a drive experience like no other... they have that right. Buying the car was the best experience I ever had the following year has been horrible. Do your research and DO NOT get the PSCB brakes. Horrible! They claim to be better then PCCB but spend the extra money and you won’t have to deal with squealing stops. People don’t stare at you because you drive at 160k car they stare at you because the car makes endless high pitch squeals as it comes to a stop. Recommendation is to wait 5 years until they come out with something better or look elsewhere for a high performance SUV. I have multiple videos of this and picture of wiring harness coming loose on my brakes yet they claim this is normal.
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2019 Porsche Cayenne Brakes
The brakes on my 2019 Porsche Cayenne overbearingly squeal at low speeds. My porsche dealer states the brakes on all 2019 Porsche Cayenne's squeal like mine and there is no fix for this issue. Not acceptable to have noisy brakes like this in a $90,000 + vehicle. Would never purchase another one!!!!
Porsche through and through.
Be aware of the build for the car as the option packages numerous and tricky to parse out the end result. As an SUV the base car gives exceptional performance and sedan like ride if you are looking for rocket like power go up to the S or GTS. Porsche has done a great job on this utilitarian vehicle.
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Year 5, time to replace?
It has been just about five years now and slightly over 50,000 miles and the car has been trouble free with one exception. The battery went out and much to my surprise, a Cayenne battery is $3,000!!! Fortunately, my warranty covered it or that would had been disappointing. Other than that, bulletproof. I was thinking of updating the Cayenne but there is no real difference in the new models so I purchased a new 911S Cab instead and love it. Next up, I may trade the Cayenne in for a new hybrid or GTS model. Great car!!!
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unnecessary glitches
Purchased a used base model with a couple of packages and I am very pleased with the car generally. I have owned BMW and MERCEDES previously. Once underway the ride, handling, comfort are superb. Fit, finish and quality of materials is excellent. I really enjoy driving the car both on twisting back roads and on long cruising drives throughout the country. The first three gear changes from 0 mph up are normally terrible and choppy. The same applies as you back down from 25 mph to 0. You can feel the gear changes as well as the lurching and searching for the correct gear throughout the low speed experience. Idling is NOT as smooth as it should be for a 85/k to 95/k car for sure. The other major issue is air buffeting at higher speeds. Upon initial purchase I was lucky to find a Florida Porsche Dealership who repaired a loose exterior plastic A pillar trim piece which stopped the "flapping". The buffeting at high speeds has waned significantly yet when I open the drivers window it returns even at lower speeds. Annoying. Putting down the back window helps to minimize the issue. I've also had my gas tank replaced (a major job) because of the highly characteristic rattling issue at idle. My question: Have these extremely basic issues of shifting, wind buffeting, gas tank rattling been engineered out of the car on the newer 21,22,23 models? I have not experienced any of these issues in Mercedes, Toyota, or even Chevy !!!!!!!!!!!!!!!! For the money, I could do better. Porsche owners should not be subjected to these basic issues.
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Great SUV
A bit bigger than a Macan, but drives like a Porsche and plenty of power. Mileage is better than EPA. I get about 23 overall. Fine interior and a good upgrade from a Macan.
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Great SUV
Great performance and handling. Quiet and comfortable. The center display has a lot of information and can be a bit overwhelming, but with some time it gets easier to use.
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Love my red leather interior
Went Into dealership wanting to order the new hybrid ended up buying a beautiful new suv and love it
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Worth every dollar
When you get behind the wheel you know you’re driving a Porsche. Before the test drive the sales representative told me that it Would performed my 2015. At first I did not believe him until I started up the beast and put it in drive. This car is offers nothing but class. It’s hard to believe but porsche does get better every year.
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