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Used 2018 Porsche Cayenne Consumer Reviews

4.1 out of 5 stars
26 reviews
1...

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We have a limited number of reviews for the 2018 Cayenne, so we've included reviews for other years of the Cayenne since its last redesign.

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Pros
Cons
5 out of 5 stars

1 year ownership review

Wayne, 06/10/2018
2017 Porsche Cayenne S E-Hybrid Platinum Edition 4dr SUV AWD (3.0L 6cyl S/C gas/electric hybrid 8A)
42 of 44 people found this review helpful

I got the car last year and had driven it for about 8000 miles. For interior, Cayenne hybrid build quality is great. The car had practicality in mind without overdone and over engineering. I would consider MB interior are overdone with too much distraction, Tesla features are over-engineering. I am OK with some of the plastic on the switches. That's how you keep the weight down. It is not Rolls or Bentley nonetheless. For performance, the acceleration is good(about 5.4s from 0-60). Brake is very sensitive. For reliability, I expect Porsche reliability is great. So far, no problem what-so-ever from my car. So, I will consider it excellent. This car has a very steep learning curve, it can achieve most of the stuff it promised, but you just need to take some time to learn and understand how this machine work. For example, one reviewer complain that the in-car navigation cannot be cancelled. Actually, it can be cancelled pretty easily. just wave you hand in front of the navigation. The proximity sensor will bring up optional choice to cancel the current destination. Climate control is automatic. you can turn off the AC with the AC button. Heat will come-in automatically once you set the temperature. So, I am very pleased with its comfort during the harsh winter. Fuel economy is also great if you know how to use it, cruise control on high speed can save you a lot of fuel, especially during downhill and soft braking. I only refilled my tank 6 times from initial 100 miles in odometer(I admit I charge my car a lot). 1 tank of fuel supposed to last for 400 miles only. I especially like the full electric mode that is literally like a second set of engine that you can use in most light weight short distant city driving. With my current driving habit, I expect this car to last for a long time. Porsche engineering is up there, you got what you pay for, for such powerful and complicated machine, you have got to take some time to learn how to use it properly. One last thing I want to say is, Cayenne hybrid is like having an option to drive a hybrid or a Porsche. If you drive like a hybrid, it delivers great fuel economy and quiet comfort, don't expect super fast acceleration and exciting throttle noise in this mode. If you drive like a Porsche under sport plus mode, it deliver great handling and good acceleration, but the fuel economy will not be good(~23mpg in pure gas engine). With Porsche, you are the driver with options.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Still loving it

WJL, 12/08/2018
updated 06/15/2022
2018 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
29 of 31 people found this review helpful

15 June 2022 Still loving it. Would buy it again, but the new ones are not made in Germany and have not been crash tested. The 2017 has been and achieved a tops score on the European testing site. Updated 12 Dec 2020: Some minor changes made to the original review. Fantastic car. I now have 60K miles on it, commute in heavy traffic, mpg remains unchanged and it has had no significant maintenance issues (I do all of Porsche's recommended maintenance at the dealership). Original Review: Pros: I bought the base model at a great price, it was the dealership loaner for almost a year, it had 8000 miles on it. I commute about 60 miles a day in heavy traffic to work in it. I get about 25 mpg, lower if traffic comes to a standstill. I have had no problems with it in the 10 months I have owned it. It is a pleasure to drive. Took it on a trip to the mountains and the performance was great at 12,000 ft above sea level. The road handling was awesome on the mountain roads. I traded a Cayman S for it and do not miss the minor obvious performance differences. The obvious difference in comfort and luxury over the Cayman are very noticeable, and really nice - no regrets about the trade. The standard (not adaptive) cruise control on it is the best I have ever used. It is very intuitive and quick to activate, and accurately maintains the set speed whether you are going steeply uphill, steeply downhill, or flat. I use very easily and safely in traffic on my daily commute, and it saves gas. When available in an area, the automatic traffic/re-routing system on the built in Porsche Nav system is the most impressive I have ever seen, much better than Waze. (The Porsche online Nav System remained impressive, but not available where I live and drive most, so I stopped paying for the subscription and use the built in sat nav system or online programs on my iPhone such as Waze. ) Cons: The standard rear view driver’s side mirror has a dangerous blind spot that cannot be adjusted for. There is a warning light that illuminates on it when a vehicle is in collision range, but this light can be inadvertently turned off by the mirror adjustment controls. Porsche makes an alternate mirror which I paid $140 to buy and install at the dealership. It totally eliminates the blind spot, but the vehicles in it are much, much closer than they appear in the mirror, so it is dangerous to use alone without actually looking, to pull into the left lane. This takes your eyes off of the car in front of you. If you leave a safe gap between you and the car in front of you, in the heavy traffic I drive in, usually someone fills it. Bottom line, changing lanes is both aggravating and dangerous. I have never had a car with mirrors as bad as this one. The entertainment system works with an iPhone, but not seamlessly. There is a large learning curve, and it is intermittently aggravating.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Sold mine before the warranty could run out.

Jim, 11/13/2017
2018 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
51 of 58 people found this review helpful

I had a major repair in the first 15k, then the same repair at 25k. I got out before I would be responsible for repairs outside of the warranty. It was a powerful vehicle, but felt like driving a truck and did not handle as well as I expected. I might consider a Macan at some point, but right now I’m a little wary of the brand.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Acceleration is poor for a car of this price

Eric M, 12/13/2017
2018 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
45 of 52 people found this review helpful

I leased this vehicle with the hopes of having a high performance SUV and I was willing to pay the premium over BMW. But I am highly disappointed in the acceleration. I came out of a 2015 BMW X5 xDrive3.5i and that was much more peppy than this 2018 Cayenne Platinum. Note that this is the old generation Cayenne, not the new 2018 that comes out mid year. The maintenance costs are very high ($400 for an oil change for example) because it is a "performance vehicle" when in fact it is slower than a Jeep Grand Cherokee. Another disappointment was when using Apple Carplay, the controls on the steering wheel for skipping to the next song (if you configure the spare button for that) do not work. Neither does making phone calls - you have to use Apple Carplay via the touch screen unless you unplug the iPhone and it falls back to bluetooth. There is also NO place on the center console to put stuff like your phone (and my iPhone Plus doesn't even fit in the center console compartment so I have to just put it on the passenger seat when I have it plugged in for Apple Carplay.)

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Coco

KLW, 10/18/2016
2017 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
24 of 27 people found this review helpful

Love this car after driving for one month. Of course the maintenance is not as cheap as many others because it's a Porsche. The interior is beautiful and the 2017 model seems vastly improved in features from what I've read in reviews. This is the platinum edition. The mahogany color is very eye catching with a saddle brown interior. We are very pleased with the purchase and got outstanding service from Mike at The Exchange in Highland Park Il. He delivered our car and spent two hours training us on the electronics after the dealer closing time!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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