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2022 Mitsubishi Outlander Consumer Reviews

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Pros
Cons
3 out of 5 stars

I hope a recall's coming for the 2022 Outlander

keepingmikebusy, 05/20/2021
LE 4dr SUV AWD (2.4L 4cyl gas/electric hybrid DD)
120 of 124 people found this review helpful

Yesterday we picked up our stylish new 2022 Mitsubishi Outlander ES at a dealership 180 miles from our home. It was a windy day and our almost three hour drive home became a hair-raising experience. When we left the dealership and got on the highway the front hood of the vehicle began lifting and flexing with the wind. My husband thought it wasn't properly latched and stopped to remedy the situation but he found it was properly closed. We drove the entire trip home watching the hood violently undulate. (I kept thinking the hood was going to snap off). I called the dealership where our salesman tried to make light of it and said there are no recalls for it-- "yet". I'm sick about it because it seems to be a wonderful vehicle in all other areas--smooth shifting--comfortable seating--bright LED headamps---generous warranty--and it would be a great driving experience if we weren't totally distracted by a dancing front hood. I will now be wary about driving it on windy days (which would be almost every day here in Northern Arizona). Since Mitsubishi Motors took four years to come out with this totally redesigned model I don't understand how something like this could slip through their fingers. Don't they test in wind tunnels? Our only hope is for a quick recall.

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2 out of 5 stars

3 months and won't start!!!!

Nina L, 11/02/2021
SEL Launch Edition 4dr SUV AWD (2.5L 4cyl CVT)
38 of 39 people found this review helpful

We've had the vehicle 3 months. It had 3300 miles when we got it. It's the Launch Edition, and we really like it. We had a 2018 Outlander phev, but it was really uncomfortable! We traded it in, and things were fine until yesterday. My husband got in it to go to work, and it won't start. We called Roadside Assistance, and we waited 5 hours before the tow company asked to come in the morning. It was 12:30 am, so it was fine. The Roadside Assistance hung up on me many times. The tow truck couldn't get it started. We had to contact Roadside Assistance again to tow it. They finally got it to the dealership. The dealership says it's the battery, but the tow guy didn't think so. It still wouldn't start even attached to another vehicle with jump cables and a battery charger. It just clicked. Mitsubishi released a vehicle with a vibrating hood that doesn't have any parts (batteries, filters, floor mats, etc). They're going to try a different vehicle's battery. They have yet to offer a rental or loaner or anything else. Our brand new vehicle doesn't work, and no one can be bothered to call us or be helpful. I pray it's just the battery, but I seriously doubt it. Now, we are not going to feel comfortable with the vehicle because we'll be worried it will continue. I tried contacting Mitsubishi, but they haven't responded at all. It's obvious they stopped giving a crap when they got paid. The dealership acted like we were crazy when I called them telling them it was dead, and they tried blaming us for leaving it on or causing the problem. This is our second Mitsubishi, and depending on whether or not they take care of the problem potentially our last.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Test Drove for Future Consideration

Jennyjo14, 07/10/2021
ES 4dr SUV (2.5L 4cyl CVT)
36 of 40 people found this review helpful

Decided to test drive the ES version of the Outlander to see if it's a vehicle I would consider for a future purchase. Test drove this with my son-in-law as the passenger. At 5'10", he seemed a bit cramped in the passenger seat. I felt comfortable once I got the seats, mirrors and steering wheel adjusted. Cloth seats on the ES model seem somewhat cheap. Interior on the Outlander is cavernous; can't see anything out the rear window with the head rests in the third row up. I think a lot of people who opt to purchase this vehicle will leave the third row down for more storage space. As for my driving experience, I really couldn't tell this was a CVT transmission. I'm not one to floor it to speed, but got to 45mph fairly quick. Did not drive the car over 50mph, but like someone else mentioned I did notice some hood vibration at this speed; this is something Mitsubishi will need to address ASAP. Ride was quiet and comfortable; no complaints there. With both rows of rear seats folded down, this would be an excellent "car camping" vehicle, although it would be better if seats folded completely flat in the second row. Sat in the SE model as well but didn't test drive. Like the seats better in the trim level, but don't think I'd purchase unless I could get the SE at the ES pricing. The extras between the two trims are inconsequential for me as a buyer, and as a long-time Honda buyer it's going to take some convincing to get me to part ways with my money to purchase a Mitsubishi. I need more convincing and reassurance that Mitsubishi is going to take care of me as a buyer. The 5 year/10 year warranty on this brand is reassuring...so long as you can find a service department and dealership willing to honor their end of the warranty. Too many people leave a review after a month or so of ownership. I'd be more interested in hearing from long-term Mitsubishi owners and their ownership experience.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great

Hank, 10/07/2021
SEL 4dr SUV AWD (2.5L 4cyl CVT)
21 of 23 people found this review helpful

I have an SEL and love it. I'm taller than most and am comfortable in front and second row. It looks great, good mpg, and the interior is better than anything else in class. Mine is AWD and acceleration is fine. My hood jiggles a bit too but I'm confident Mitsubishi will soon issue a bulletin.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Loved the car...until I had a problem

Laura, 11/12/2021
SEL 4dr SUV AWD (2.5L 4cyl CVT)
21 of 23 people found this review helpful

I bought the 2022 Outlander SEL Touring. Everything about it was great - interior design, comfort, smooth ride, nice pickup for a small SUV. But then a wheel baring cracked. I started hearing a "clicking" noise every time I turned the steering wheel. Now it is sitting in my local service department waiting on a part that won't come in until end of January 2022 (the writing of this review is November 2021). Very disappointed that a brand new car would already have problems.

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