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2011 Mitsubishi Outlander Consumer Reviews

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Prepare to replace an $8K trans at low mileage
1 of 1 people found this review helpful
Performance
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Exterior Design
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Reliability
By Alison
on

Vehicle

2011 Mitsubishi Outlander SE 4dr SUV AWD (2.4L 4cyl CVT)


Review

I bought this car 3 years ago. I would have really loved it if there weren't so many problems that have plagued me since the day I drove it off the lot. Most of them, on their own, wouldn't be a big deal. But when they all pile up on top of each other, it made for a really stressful car-owning experience. I bought it used in 2015 and was very excited about it. Good things: lots of cargo space, handles amazing in the snow (the 2WD to 4WD option was one of my favorite features) decent gas mileage for the size, fantastic Bluetooth connectivity, comfortable, good visibility for a 5'0" tall girl. Bad things: (1) The check engine light came on the day after I purchased it (turns out the fuel pump was cracked and the Mistubishi dealer either didn't notice or didn't care), and basically has been on since, even though I've thrown over $1000 at different fixes. After two years, I just started ignoring it. (2) The vents for A/C and heat aren't properly controlled by the knob on the dash. I have to sit there and turn the knob back and forth until the car decides it wants to send the air out of the vents I want it to come out of. (3) the headlights don't feel very powerful - I honestly can't even tell they're on unless I'm on an unlit road by myself. (4) Most recently (AND MOST IMPORTANTLY!!!) the transmission failed at 120K miles for absolutely no reason. It was fine one night and broken the next morning. Wouldn't shift or go over 55 mph and didn't feel safe to drive. Took it to a trans shop and they said it had failed for no discernible reason, and that it had to be replaced with a brand new OEM transmission from the dealer. It has a very specialized CVT that Mistubishi doesn't seem to allow remanufactured versions of. So I either need to pay $8K to fix a car that's worth less than $6K, or scrap the car and lose all the value of it plus what I still owe on it. I called Mitsubishi and they said it's out of warranty so there is nothing they can do and it just has to be an out-of-pocket expense. I found out afterward that it's not an isolated incident other people have experienced the same thing. Very poor customer service, and I will not be buying another Mistubishi.


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2nd Worst Car I've Ever Owned
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By Seamus Train
on

Vehicle

2011 Mitsubishi Outlander SE 4dr SUV AWD (2.4L 4cyl CVT)


Review

Buying a 2011 model of this vehicle back in 2013 for $17k seemed like a good deal. I couldn't have been more wrong. The only car I've owned that was worse than this one was a 1986 Bimmer. I can't speak for the other trim versions, but the SE is complete garbage. The car had about 35k miles on it when we purchased it. It now has almost 200k and it's been a very painful journey getting this far. I'll start with the good points which aren't many: • it handles beautifully in the snow, • it has pretty good cargo space, • the third row seating is very handy, • attractive body design. Now for a list of all of the bad (repairs the car has needed within 5 years): • front wheel bearing needed to be replaced, • wiper motor died and had to be replaced, • climate control blower motor died and had to be replaced, • radio and bluetooth controls on steering wheel stopped working, • A/C has a persistent leak, • outer tie rod ends had to be replaced, • exhaust started to leak near the downpipe, • rear differential skips and causes the car to jerk badly at times when making a turn, • front end starts to vibrate and make a clanging noise at low RPMs at times, • one rear brake caliper seized and needed to be replaced, • vehicle staggers in traffic if the gas pedal is pushed down too quickly, • the car now burns through about a quart of oil a week and vibrates horrifically at red lights. Needless to say, we're ready to part ways with this vehicle now. Many people may say that you would expect problems going into 200k miles, but I have a 2007 Eclipse that has not had many of these problems and continues to be one of the best cars I've ever owned. It's also approaching the 200k mile mark. It still runs solid and seldomly gives me any problems. The 2011 Outlander SE has been the sole factor in my decision to part ways with Mitsubishi. At one time Mitsubishi made some of my favorite vehicles. It's a shame what the vehicle division of the company has become.


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Fraudulent fuel mpg claims
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By Jeff
on

Vehicle

2011 Mitsubishi Outlander SE 4dr SUV (2.4L 4cyl CVT)


Review

I bought this car because I read it was the most fuel-efficient seven seater vehicle. I normally get 17-20 mpg. My biggest gripe is the poor design of fuel economy computer which automatically erases the average after car is turned off for 6 hour+.


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Fraudulent fuel mpg claims
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Jeff
on

Vehicle

2011 Mitsubishi Outlander SE 4dr SUV (2.4L 4cyl CVT)


Review

I bought this car because I read it was the most fuel-efficient seven seater vehicle. I normally get 17-20 mpg. My biggest gripe is the poor design of fuel economy computer which automatically erases the average after car is turned off for 6 hour+.


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BUYERS BEWARE!!!
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By matthew H
on

Vehicle

2011 Mitsubishi Outlander SE 4dr SUV AWD (2.4L 4cyl CVT)


Review

My wife and I purchased a brand new 2011 Mitsubishi Outlander, 2.4L automatic, with AWD. We bought it in 2012. Has been a good car until last week. 7/5/17 at 133k miles the transmission went completely out. Stranded wife and 2 kids on I-70. Towed it to a local transmission place. Come to find out this transmission is like finding a needle in a hay stack. Owner of transmission shop told me it is year specific, model specific, sub-model specific, engine specific, and drive train specific. He actually found 1 brand new transmission in his US wide search, but to buy it, have it shipped, and installed will cost us almost $10k....the vehicle is only worth around $7k. You do the math, plus we still owe money against it lol. Called Mitsubishi Corporate to give them my opinion of the matter. Nothing...sorry about your luck. Wow! I even said well i guess me, my wife, my children, my grandchildren, my family, and friends, and co-workers, and everyone I know on social media won't ever buy another Mitsubishi again, the guy from corporate said, sorry to lose your business. lol, i was like...mic-drop jaw open. Not once did Mitsubishi Corporate offer any assistance or try to help me find a replacement transmission, or offer any options for us to persue. Pretty sad to spend $31k on a vehicle that cant last the length of the loan to pay it off...plus we are paying it off in 3 months, 9 months earlier than the note.


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