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Used 2020 Mitsubishi Outlander PHEV SUV Consumer Reviews

3.3 out of 5 stars
14 reviews

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Pros
Cons
5 out of 5 stars

Great plug-in hybrid for a very specific driver

hk, 11/18/2019
updated 05/20/2021
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
56 of 56 people found this review helpful

If you cannot regularly plug in this car, your mpg will be middling to poor. If your regularly commute/daily drive greatly exceeds the PHEV's electrical range (about 24 miles) you will also see lower mpg savings. However, if you are like me, and drive on average 30-40 miles per day, can plug in your car every night, want the option to be able to use gasoline on long road trips and not have to worry about charging, then this car can be a great car for you. After owning it for about 2 years, I'm averaging 90 mpg. Combined with the additional electric costs, I'm still spending a lot less than half compared to my previous 25mpg car. On road trips as long as know when to charge the battery (using the gas engine) I'm still getting 35-45 MPG. I think the 25mpg rating that the EPA gives this car is assuming you start with an empty battery and never switch to electric mode, because I almost never get MPG that low The state and federal tax credits made this car far more affordable than the other PHEV currently available which are more luxury brands. I don't know why this car is getting such low or mixed reviews. I'm pretty happy with it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I like the 2020 GT

andy, 11/14/2019
updated 05/18/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
27 of 27 people found this review helpful

I have had a 2020 GT for about 6 months now. It has enough range for my daily drive and when I want to hit the road no problem.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

There aren't many like it, for what it is...

JM, 02/12/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
17 of 17 people found this review helpful

it's fine. This is my 3rd (PH)EV. I previously had the Fiat 500e and Chevy Bolt. I was looking for an EV SUV around $40k-$50k with 300+ range. Unfortunately, these don't exist yet. However, it looks as if we'll be getting some EV SUV's & trucks in the next few years so I opted for a 2 year lease on a Mitsubishi Outlander GT PHEV. I've only had the car for a few days, but decent size, slightly elevated ride height for better visibility, and numerous safety features (land departure, blind spot, etc). After 1 round trip commute on the 405 fwy, the battery was just about depleted. However, I have a level 2 charger in my garage and at work. Also, once my carpool lane purple sticker arrives, I'll be driving a little faster and letting the battery charge. For what it is, it's fine. I also have a 4runner TRD Pro so the Outlander will just be a daily driver so again, it's fine.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Not built for Canadian Winters

David, 02/29/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
25 of 26 people found this review helpful

I am choosing to rate the vehicle a 2 star for the following reasons: - Only Mitsubishi dealers can service the vehicle, and there are very limited numbers of dealers in Central and Northern Canada. -The gas engine does not properly run at -30° Celcius -The battery and circuits freeze at -20° Celcius and below. This does not allow the vehicle to start properly if at all (stayed plugged in for one week straight and still would not start) - The catalytic converter already requires a full replacement (granted it will be completed at no cost to me under warranty) despite only having 1,750 km of mostly highway driving. -The plastic charge port covers are extremely brittle and snapped on the first use ($685 for just the part as it only comes in a package, and is not covered under warranty) -Fuel economy is generally good, around 7 L/100 km -Technology in the GT model is fantastic, only complaint being not having wireless charging. -Adaptavie cruise control is fantastic, and cuts out when the systems senses loss of traction (in my case a very deep puddle of water on the passenger side)

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Great technology - mediocre vehicle

Andre Dumais, 05/20/2020
updated 11/28/2022
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
19 of 21 people found this review helpful

We've had our Outlander PHEV for almost 3 year now. The Plug-in Hybrid technology is amazing. We get about 3 months per tank of fuel (CDN)$40 in the summer. It's bit worse in the winter. The technology is fantastic, if you are ok with lousy performance (which is OK with us), this thing has no power. But where this car really sucks is in it's design. Its like a bunch of engineers just said, that' good enough. they need to hire some designers. - There is no storage, you can't put your cell phone anywhere while driving. - The windshield wipers do not have an intermittent mode, only "auto", which is useless in the winter. - All of the notifications use the same beep, so you don't know what safety feature is active. Lane Departure? Blind Spot Detection? Braking warning? They all use the same tone. - Material finish is sub-par and internal panels don't fit well together - The driver's seat rocks back and forth when you accelerate/brake - The in-dash display controls are terrible and non-intuitive - Button positions are in blind spots, you can't see them while driving - Heated seats use toggle buttons, so if you leave them on, they stay on. Not good feature for a battery operated vehicle - Fuel efficiency when riding in hybrid mode is lousy. North of 8L/100km. Bottom line, it's a good grocery-getter and fantastic for short distance commutes. However, if you are expecting a luxury vehicle, which is reasonable when you spend more than $50K on a car, you will be disappointed We bought this car because we wanted an AWD, Plug In Hybrid and there are few on the market. For the extra $10K, I will buy the Volvo XC60 next time.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

Impressed.

Rich, 10/21/2020
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
7 of 7 people found this review helpful

I was looking for an suv with lots of room and great gas mileage. I’ve had the phev for one year. This is a car that demands proactive operation to get best gas mileage I enjoy that aspect using electric brake paddles, Charge buttons, save mode and all electric mode. On long trips I get around 50 mpg but doing local driving I have gotten over 200 mpg. Best turning ratio, a nice drive, and plenty extras. Also 4wd!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
5 out of 5 stars

Superb vehicle for the $

Pete, 12/17/2020
2020 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
5 of 5 people found this review helpful

Love the instant electric torque around town, not neck snapping power but no hesitation either. Highway acceleration is slow though, but the car has no issues maintaining 80 mph even on hilly interstates. Interior materials are a mixed bag but overall ambience is ok for the price point. Ride quality is good and handling is responsive and secure. As far a efficiency goes, I get around 20 miles of EV range on a single charge (highway only 70 mph+) and around 27 miles EV range on city only trip. Gas only millage is around 27 mpg on highway, not bad. Out the lot price for my PHEV was $26,700 ($36,700 sticker including fees minus $8,500 discount minus $1,500 loyalty rebate (I owned an Eclipse Cross as well). On top of that I'm getting $5,836 on federal tax credit for this year. You can't beat that!! Or you can get bare-bones base trim Rav4 or CR-V for that amount.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Got it for the tax credit and got in love with it

Jorge R, 12/09/2020
2020 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
3 of 3 people found this review helpful

I was looking for a suv electric under $40k so I was able to get the tax credit, charging capabilities since charging is offer at my work... and the convenience of an SUV this check all the boxes and ended been an Amazing car. The interior feels and it is really nice!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

My first PHEV, My 2nd Mitubusi Outlander.

Showcase-Customer-Don, 05/25/2021
updated 05/30/2023
2020 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
3 of 3 people found this review helpful

4 months in I have hit 3800 miles. I've only put gas in 5 times. I am averaging 84 mpg with 84% EV driving. I have a 220 Volt 32 Amp charger in my garage. It takes 3.5 hours for a full charge. My largest customer has charging stations so I charge at their office in 2 hours. I have a trailer I tow from time to time that weighs 1100 lbs. When on the highway my vehicle while towing runs strictly on gas. It only gets around 26 mph while towing. Traveling its great, I can go the same distance on 11 gallons of gas that I did with my Outlander GT 6 cylinder. With gas prices souring, I am happy. Last year I spent $3650.00 on gas. This year is estimated to be about $950.00. So here I am 11/26/2022 and not pleased with the battery of this vehicle. It went from around 22 miles to a charge down to about 18 since I purchased it. I complained to the dealer by they said nothing was wrong. The car engine runs when its drops below 50 degrees until it heats up, and then finaly turns off. This burns gas and you cannot push the EV button, it says not available. They car has been running well, and still gets good gas mileage while on the engine. The battery is the issue and not being able to put the SUV into EV mode when its cold out.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Mitzi

Pop, 01/10/2022
updated 07/11/2022
2020 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
2 of 2 people found this review helpful

Great vehicle, S-AWC is the best, easy plug in for battery, regular wall outlet. The ride is smooth , best value for your money

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Full of problems

Andrew, 01/22/2021
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
2 of 9 people found this review helpful

Bmu issues, paint issues, sda issues, trim issues, rear motor mount issues, battery issues, engine issues all before fist 10k miles

Safety
2 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Not a very good SUV

Shaffy, 10/30/2019
2020 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
5 of 50 people found this review helpful

After a long look at the Mitsubishi phev models the SUV looks Good, but unless you charge the battery it really isn't as good as it sounds. The SUV needs Toyota 's technology, running gas you will only get 25 mpg. Battery 70 mpg but u can only go a short distance. Thumbs Down

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Mitsubishi Outlander PHEV

M Khan, 01/23/2024
2020 Mitsubishi Outlander PHEV SEL 4dr SUV AWD (2.4L 4cyl gas/electric plug-in hybrid DD)
0 of 0 people found this review helpful

Bought 2020 Mitsubishi Outlander PHEV. By 2023 in 3 years doing only 12 Miles to a charge with only 43k miles driven. Todd at Mitsubishi Customer Relations no help Due to Tennessee Head office morans won't Fix, even within Warranty. No option But to complain to the concerned Officials.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1 out of 5 stars

Horrible

Darla , 07/27/2022
2020 Mitsubishi Outlander PHEV GT 4dr SUV AWD (2.0L 4cyl gas/electric plug-in hybrid DD)
0 of 3 people found this review helpful

Worst gas mileage. About 220 miles and uses 3/4 tank of gas and that’s including the 22 miles for the charge.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
Report Abuse
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