Used 2002 Mercedes-Benz S-Class S500 4dr Sedan (5.0L 8cyl 5A) Consumer Reviews
Great car,terrible dealer service
This is my second S-class. As with my first , I cannot find a better vehicle. Considering that this car costs over $80,000 to buy, the dealer support is unsatisfactory. I have tried two dealers in my area and I find that their Service Departments have no clue as to customer service.One department misplaced my vehicle for one hour at time of pickup, but did not complete the repairs- they did not tell me- I had to read the work order. The other dealer was to call me when a part came in and never did. One month later , I went to their parts department and purchased the item which I installed myself.
Great vehicle....But
Great vehile however here are my objections: NO Pass-through for skis. In this day and age there should be a pass through the rear center arm rest for skis or golf clubs etc. There should NOT be an up charge on the 500 series for rear seat heaters. When you pay more than $80,000 for a car the rear seat heaters should be included. Needs one DVD for navigation s¥ßtem not 7 cd's
- S430 SedanMSRP: $8,995101 mi away
- S500 SedanMSRP: $4,750172 mi away
- S500 SedanMSRP: $3,995275 mi away
Low quality over priced Chrysler
I onwed this car for year and half. Nice performance but it had engine oil leak, driver sit, mirrors, CD changer circuit breaks down, panic button never worked. This is the car made me never get a Mercedes again not for 84 grams.
best and worst
This is the best of 14 new Mercedes that I have owned, and the worst as far as problems, has something to do with my servicing dealer (not the same as seller) When you fill out a poor satisifaction report on a dealer they are informed of you name. Beware!!! they will get even, through no loaner available or excess charges, This may be my last mercedes because of them
Gliding in comfort
Consumer Reports says this is the best riding car they have ever tested and they are absolutely correct. It is a pleasure to drive and shines on long trips. Despite a few reports of quality or reliability concerns, my vehicle has been 100% trouble free. I've had it nearly a year and it has never needed service.