Used 2013 Mercedes-Benz M-Class SUV Consumer Reviews
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Great & pricey mid size SUV
treydrier, 04/27/2014
2013 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
60 of 62 people found this review helpful
I've owned (leased) the ML for a few months now. I turned in a GL which is a full size SUV. What I like: The ML has a great ride and very easy steering. For those who like a tight steering wheel, buy a BMW. This ML is very easy to drive. I also upgraded to the Harmon Kardon stereo and it is worth the money - crisp and clear with a nice mid range. The ride of the ML is very comfortable. Again, if you like a sporty ride, look else where. I appreciate the comfortable ride, comfortable seats and quietness in the cabin. In addition, the quality of the materials in the cabin are what you would expect from Mercedes Benz. What's not to like: The exterior styling and price.
Great Car to own / drive. Scheduled Service Costly
linwood walker, 03/11/2016
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
35 of 37 people found this review helpful
ll and all very satisfied with exception of maintenance cost. When you go to a Mercedes Benz dealer be prepared to sacrifice a Kidney. The charges are out rages. You pay several hundreds of dollars for service like a oil / filter change. Compared to a regular car you get the feeling Mercedes is bending you over because you are driving a Mercedes. Other than the service rip off I feel this is a great vehicle and would buy the newer model when I trade in.
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2013 Mercedes-Benz M-Class for sale near you
Showing 3 of 21 listings
- ML350 4MATIC 4dr SUVMSRP: $5,90026 mi away
- ML550 4MATIC 4dr SUVMSRP: $11,4903 mi away
- ML350 4MATIC 4dr SUVMSRP: $12,491182 mi away
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Making Friends with a Mercedes Benz
Rob Pigott, 04/29/2016
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
28 of 31 people found this review helpful
Know that the regular maintenance for this car requires more frequent check-ups than most other comparable SUV's and that it will be more expensive, too. A used Chevrolet Equinox (AWD 3.5L) was an early choice but I could not find a used one in Southern California in the color I like. Along came this MB at a local Toyota dealership (at the time, I was checking a Honda Pilot and a Toyota Highlander - both used), and, after an impressive test drive, I chose luxury and safety. So, to be honest, the purchase was as much serendipitous as it was carefully researched and goal-driven. Such is life. Having driven the same Toyota Land Cruiser for over 20 years, I was initially overwhelmed by the new technology of the MB, but am growing to appreciate, for example, the added safety of multiple sensors. Those and the simultaneous gas mileage read-out have already made me a better, smarter driver. Early days, but I'm pleased with my purchase.
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Its over... no more Benz
No longer a Benz fan, 02/08/2018
updated 08/16/2019
2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
12 of 14 people found this review helpful
Should any vehicle with 46K mi's on the odometer require a $4,500 repair bill for engine failure? I think not. Just 4 mo's out of new car warranty the engine had an internal oil leak that took out the engine control module, wiring harness and multiple sensors. This kind of failure shouldn't happen with any car with only 46K mi's on the odometer. Mercedes Benz offer zero remediation and only showed me the way out the door and pointed me to the Lexus dealership. Where they will build me a car worthy of my money. For those who are still enticed by driving a Mercedes Benz, as I once was... here's a tip... as a Mercedes Salesperson once told me... "You NEVER BUY a Mercedes Benz, you LEASE them!" That way you are covered by the factory warranty while on your lease, that's if its a 3yr lease or less.
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302hp is Enough!
JLD, 09/23/2018
2013 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 5 people found this review helpful
Unless you're planning on running from John Law, 302hp is more than enough. In fact, I think it's a sweet spot. It has plenty of "get up and go" and yet it also has plenty of passing power. At first the seats feel a little hard, but, after 9 hours of traveling, they feel just fine. They are the best "all day" automobile seats that I have ever used. I love ML350's. We also have a 2012 ML350 BlueTEC. Great highway travel car.
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ML550 - Loaded
nyi, 09/09/2013
2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
8 of 9 people found this review helpful
Driven approx 10,000 miles - half highway /mountainous terrain. It started with buying my wife a 2012 MB E350 a year ago. Was very impressed so I tested the 2013 ML550. I sold my "big" truck suv and bought one ML550 full load. twin turbo, small V8 power/low fuel consumption ratio, comparatively speaking, has me sold. WOW ... does this thing move, smooth ride, quiet and has nearly 100 ft/lbs torque more that the larger 6.2L easy to pull my trailer with toys. Built in anti sway works. My ML fully loaded is equal in cost to a 2013 Escalade.
The car spoiled me
Blondell, 12/21/2016
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
4 of 4 people found this review helpful
The car is very good but watch out for service and labor.
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Holy Cow! My Starship is now an Uber !
James, 07/13/2017
updated 01/22/2018
2013 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
4 of 4 people found this review helpful
My Mercedes Benz ML-350 continues to be as trustworthy and fun to drive as it was when I wrote my original review. Since my last review, I decided to become an Uber driver in the metropolitan area just northwest of my hometown. It's an 81-mile commute one way, but Benz is so reliable and such a joy to drive that I hardly realize time and distance. Of course, most of my passengers are amazed by the quiet cabin, smooth ride, and handling of my pre-owned certified Mercedes-Benz. Many of the riders range from 20-somethings to middle-aged professionals. Most of these passengers leave my car with a smile and write positive comments about their experience on their Uber apps. Since September 2017, I have logged more 200 five-rated trips. Oh, the stories we could tell from our rides across Central Ohio plains. Needless to say, I would've have done it with my starship.
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A Wonderful Log Distance Tourer
Bryant Davis, 06/19/2018
updated 12/19/2018
2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
6 of 7 people found this review helpful
An everyday vehicle for accomplishing everyday tasks. If you decide to head out long distance, this vehicle will not wear you out for a 400 or 500 mile-a-day drive. Reliability is better than average compared to the other 100+ vehicles I have owned. The 405 HP engine is enough to keep you out of trouble or pull an RV trailer of some sort behind if you so desire. Also very generous leg room for rear passengers. Living in snow country in Idaho during the winter, this vehicle virtually can go anywhere in snow. It is an “E” Class in an SUV.
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MERCEDES IS OVER RATED
TM, 02/05/2016
updated 02/07/2018
2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
20 of 29 people found this review helpful
Owned and driven a ML-550 for 4 years / 75000 Smooth ride on the highway. Sound level is acceptable. Expect to do repairs...truck hatch 2 times, titl steering, side window, drivers seat controls, night vision, cooling system hose, MB has quirky system deficiencies and erroneous caveats, including the remote garage door control, outside air intake to cab located on front engine hood will block easily from leaves or snow, bad odour will result must leave AC on all times, if your MB is damaged in an accident accelerated depreciation occurs like no other, This SUV is very heavy and reminds me of 1970 Oldsmobile where the weight does not match up to the braking and suspension system properly and the vehicle would sway and rock while maneuvering. Have asked MB to change the software controlling the transmission shifts to reduce the chunky down shifts that cause passengers to fall forwards in their seats. Acceleration is great. (405HP) Sport mode simply increase the idle and rpm for quicker responses to accelration. Turbo lags in normal drive and causes the vehicle to stall during quick turn arounds such as a u turn. Do not trust the vehicles sensory system to brake when in bumper to bumper traffic. Has no glass breaking sensor included with security so any thief can steal all your contents including spare key fob in glove box. Key fob comes from Munich so you pay $500 to replace..ya ya. Carry windshield glass insurance as these cost over 3k to replace. Frequency and Cost of repairs are often and very high so DO NOT OWN A MERCEDES WITHOUT WARRANTY or you will be nickeled and dimed - allow $5000/year to operate this vehicle over 6 years. MB only offers a factory 60000 kms warranty! Brake job at 30000 kms cost $3200. Tires are also 2500 at 50000kms... I beleive Mercedes is now a seriously over rated auto manufacturer. Going back to luxury GM products with 6 year 100000 warranty and $100 key fobs and $1000 brake jobs.. if your ego allows do the right thing and dont buy a Mercedes. $$$$$ in CAD.
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modern technology sub
hiponaj, 10/29/2012
2013 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
18 of 26 people found this review helpful
i ouwned several sub cars over the years but so far,my new Ml350 4matic Mercedez Benz 2013 is the best of all.It drive very smooth,very quite and steady even at high speed driving.Smothness of gearshif operation.I like the modern tecknology that came with it no need to use key to start,the Harman Kardun surround sound is amazing,the HD radio sounds terrific,and all the electronic controls are just great.The navigation syatem and back-up camera,blind spot assist are great witch save me from minor accident.
Poor navigation system in ML2013
mitch408, 07/16/2013
2013 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
5 of 6 people found this review helpful
I bought ML350 with Navigation system. My wife drives it. I spent some time to get familiar with its navigation system. It looks like the Navigation system is poorly designed, no touch screen and typing in address takes a long time, sucks ! (compared with 2005 Toyota Camry V6 XLE's navigation, Google's navigation, and my portable one, 2013 ML350 is the worst). Sure, it gots voice command control, but it is not as easy as inputing addresses, which is what I expected about vioce control.
Pre-Safe....NOT
benzboy3, 04/03/2013
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
117 of 226 people found this review helpful
I purchased this ML 350 new in August 2012...could hardly wait to get it on the road.....took 3000 mile trip in October and vehicle performed flawlessly......no problems.....then took another 3000 mile road trip in March 2013.....wife and I were almost involved in major accident due to the "map-functioning" of the pre-safe system.....we were in high speed traffic surrounded by about 20 cars....all going in excess of 70 mph.....we were in the middle lane and a car in the lane closest to the side of the road swerved generating the need for an emergency avoidance maneuver on my part.....I stepped on the brakes , which disengaged the cruise control and also swerved to miss the other vehicle this
I own a certified 2013 ML 550: I love the vehicle.
David Hayle, 08/11/2021
2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
3 of 5 people found this review helpful
The brakes/ rotors are NOT covered under warranty or packages offered by MB. With 37,000 miles. now needs a brake job of $6,000.00. Be careful.
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MB just builds 'em better
jeffreid, 09/22/2012
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
42 of 97 people found this review helpful
My wife and I traded a 2008 E350 for a 2011 RX450h when our first child came along for the ease of getting a carseat and a stroller in and out. I had assumed that the Lexus was going to have the same solid feel as a Mercedes-Benz due to it's very high regard within the auto industry. While the Lexus is a fine auto, there is no substitute (in this price range) for the solid build quality and the road holding ability of a Mercedes. Before I got out of the dealer's lot, I could feel the difference with the ML. This vehicle just feels so much more substantial than the Lexus in every way. When paying $50k+, I want to feel the vehicle is built like a tank, with the ML that's what you get
Solid and comfortable
Capt Gary, 11/11/2019
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
1 of 1 people found this review helpful
The M350 is a solid car. It is a base 2wd model, but can pull my 17 ft center console boat with ease. The computer is nice, but it costs <$150 whenever you want to update the navigation maps. Nice trim and comfortable seats.
Best car I’ve ever had
Judy Harding, 10/13/2020
2013 Mercedes-Benz M-Class ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)
1 of 2 people found this review helpful
Great car. Wonderful on the road. Very comfortable and reliable
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Quitcher [non-permissible content removed]
TooManyBenz, 09/20/2021
2013 Mercedes-Benz M-Class ML550 4MATIC 4dr SUV AWD (4.7L 8cyl Turbo 7A)
0 of 0 people found this review helpful
I’ve owned MBZ all my life and people that can’t afford them or can’t part with a few $’s sure like to gripe. I bought a lease-return 2013 ML550 designo with 56000 miles for $21500. ($82k new). Four years later NOT ONE mechanical failure except a loose coolant clamp on the lower hose ($32.50). These are wonderful, beautifully built, smooth very fast SUV’s. If you don’t see the diff with a RAV4 then save us the griping, save yourself a few mizzerable $’s and check back in 10 years with how El Cheapo has held up. Yes, Virginia, there IS a difference.
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Consider this in a world of plastic and screens
Jack, 09/13/2024
2013 Mercedes-Benz M-Class ML350 4dr SUV (3.5L 6cyl 7A)
0 of 0 people found this review helpful
I purchased my 2013 ML350 from a dealership out in Texas as a one owner vehicle at 113k miles. I’ve driven the car up to 118k miles because of my near hour commute to work every day and my thoughts are as such. First the good things: more than adequate power for merging onto the highway and passing traffic, comfortable supportive seats, quieter cabin than rivals, fantastic tech for the year, command is snappy and easy to use, and more space than a majority of its rivals. Now for the cons and really there aren’t that many: Even though the car is super quiet in the interior, you do have a fairly rough ride if you don’t equip the car with the optional air suspension although the standard springs will save you money in repairs in the long run, and factory halogen headlights leave a lot to be desired but thankfully plenty of aftermarket kits to convert to led. Maintenance will be more expensive just a tad bit than a regular car but that’s par for the course with any German luxury vehicle. However there’s an advantage it has over its German counterparts and this thing will last significantly longer than its BMW and Audi rivals. (No shade for those cars because they are still each in a class of their own just like the Benz) Also consider that if you’re purchasing this for one of your teenage drivers at home, that this car was an IIHS Top Safety Pick for it’s year. Maybe just short of Volvo or evenly matched depending on who you ask. If you’ve got $10k-$20k to play with on your next car purchase, don’t go with a new cheap Nissan or Mitsubishi crossover just because it has a warranty. Buy this. It will last longer with care and will be a significantly more beautiful car and comfortable option.
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