Used 2013 Mercedes-Benz M-Class Diesel Consumer Reviews
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Extremely pleased I chose ML350 over BMW's X5
RCA, 10/07/2015
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
63 of 66 people found this review helpful
The safety features on this car are fantastic. It aces the NHIS safety tests and scored Top Pick in safety, which is one of the main reasons I even looked at the Mercedes brand (which I had otherwise always associated with an older generation). I'm glad I looked though! I was very close to buying a 2013 X5 (last in that generation/platform; 2014 model is noted on review sites as having lots of electrical issues), but heard from a MB-owning friend that he's come to like his ML above the more expensive BMW he also drives (which, he admits, is a more fun driving experience). So I looked at MBs.... first the GL (too big for us), then the ML350 (certified pre-owned from dealer, 2013 bluetec model) . Felt that the gas version lacked torque, felt a little sluggish. So I was *about* to go back to the BMW dealer when MB dealer suggested I test drive the diesel. Wow. WOW! The car grips and feels like you've strapped a booster rocket to your back as it accelerates. As they say, "you read about horsepower, but you feel torque." And, MPG is much better... Ok, back to safety: aside from pre-safe and some of the other standard safety features one would expect from a luxury SUV, I have the driver assistance package on mine which is excellent. Blindspot, for example, doesn't just light up a triangle on the mirror like the Volvo XC90 does, the car notices if you're planning on moving over and if there is someone still in your blindspot an audible alert beeps at you. It's like having a co-pilot drive with you. It also has lane-keeping assist, drowsiness detect, etc etc. Being new to the MB family I find new things every day that the dealer didn't even tell me about that I've come to love ... for example, I have keyless entry which also lets me close window and pano (and lock doors) by touching a special spot on the handle; no need to start the car back up to close forgotten windows! My only complaint is the COMAND system. It's ok, but certainly not great. The new X5 screen (or the new GLEs for that matter) is *much* better. Nav works fine but I still find I just use my iphone & google maps to get me to where I need to go (to be honest, I did that in the '16 model X5s I rented as well...). Overall I couldn't be more satisfied with this vehicle. Highly recommended as a safe, comfortable SUV that feels like it can take you up a snowy mountain on a winding dirt road, cruises great on highway, and looks good while doing it.
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2013 Blue Tec engine issues
Miro, 08/19/2018
updated 02/28/2019
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
19 of 20 people found this review helpful
Great driving, instruments ergonomics and logically fits to me 100%. Was so happy with 27.3 miles/gallon in city. Get over 630 miles on highway easy.Have 63990 miles on. Service expensive but they change everything every time I went, so I hoped it would run forever with always new parts placed in. Rear break burned out; due to excellent engineering I replaced it myself in 15 seconds, bulb costs $.99. But then diesel engine seems to be deal killer. Leaking oil, damaging intake, $2,500 for repair, need to take engine out. 3 months later engine light announced blue urea heater failure, $2,200. Just to read an error on dealer's computer, plug it in computer - like I just want to know whats wrong - $ 150. My friend has S model with same diesel engine and he needs repair and maintenance for $7,000. My impression is that ML bluetec is a great car with excellent ergonomics and logical instrumentation, shift on steering column I love. But seems too expensive to maintain. I paid over $61,000 for new one, cant even tow anything. Mercedes puts small cooling units and if you want to tow ,conversion cooling kit is $4,400. Diesel was made with torque to tow, right? I am disappointed in the "Best or nothing", as it doesn't last no matter how perfectly you maintain it. Maybe is just my diesel engine choice. This is my first and last Mercedes. Im not that rich to pay for luxury service and frequent repairs where cheapest one is 2Gs. I am sure Mercedes has received bad feedback about turbo-diesels overkilled with emission internal devices, but they definitively let us know and asked premium price for engine that is to fail and shot down anytime. 2/28/2019 Required repairs on emission control parts. Expensive. Plastics broke off glove box and sunroof. Scratched from parking in garage. Drives very solid and improved combined MPG to 29, it is a good SUV. 72000 miles. Im not committed to dealers appointments anymore. Changing oil every 5.000 miles. Thats it. Will drive as long as it will let me.
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2013 ML350 Bluetec NO2 problems/AdBlue problems
ALBocaFL, 10/23/2020
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
7 of 7 people found this review helpful
This is my 2nd ML350. Few years ago, I did own a 2014 ML350 regular gas for little over a year. Even though, during the time of my ownership and under warranty, I've visited MB dealership a little too often for problems which should not have existed with less than 40k miles. After having enough of it back then, I got rid of it. I guess I must have forgotten about the painful experienced from few years ago. I bought a 2013 Bluetec about six months ago with about 72k miles on it hoping for the durability of diesel engine and efficiency. Pros: although lacking performance, the ML is built like a tank. The ride is nice and no gaps in the rear when you fold the seat down. This was the selling point primarily for me because I have my best friend (Cocker Spaniel) commuting to work with me daily. The ride is solid and comfortable. The bad: after six months of ownership, I've gone thru repairs with the DEF system. Cost of repair was about $1900. Last week, check engine light came on. After scanning the computer, it looks like i'll need to replace 2 NO2 sensors. The parts along is about $500-$600 each X 2. Excluding labor. In addition to that, the count down to AdBlue have not reset after putting about 3 gallons of the special fluid. Now there is a potential replacement of coil or tank that may need to be replaced and will have to leave the car for few days at the shop. I've already scheduled an appointment with the "stealer" for next week. However, the fear of stealer is driving me to go with other private specialist shops. After speaking with few shop owners and most would not touch the diesels due to complex hardware and software problems. Therefore, I am regretting of getting back into my second MB. I've read many "nice" reviews in the past thus I thought the diesel would have been better than the regular gas and bought this one. In hind sight, i wish i would have checked with the MB mechanics for their opinions first. My suggestion for you and myself in future is to exercise additional caution and check with the people that knows instead of "unknown source" of the reviews. MB makes very nice cars for sure for the mid to high end models. They are nice to look at but DO NOT take it home!
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Midwest
midwesterner, 10/11/2020
updated 10/23/2023
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
4 of 4 people found this review helpful
Some of the best SUV handling, driving and ride I agree instruments ergonomics and logically fit me as well. ML Bluetec is a great SUV with excellent ergonomics. Still a head turner as well. I also average 27.5 – 28.8mpg in mixed city and interstate driving, with an average lead foot (+75mpg) I have experienced with average Hwy driving 32.5mpg. This vehicle has 147,850 miles on it. I have most of my in-depth service completed at a local shop and do the minor service myself. Easy do it yourselfer unit for Oil, fuel filter, air filter and cabin filter changes. The local service manager liked the ML so much he is in the market for the same unit. Tons of DYI videos on You Tube. I have experienced the Leaking of oil (Oil Cool gaskets) and if your tearing down the top part of the engine perform a Turbo intake cleaning (Welcome to turbo diesels ~Any manufacturer). This is my 4th MB but 1st ML. Looking forward to the +250K milestone. Quick Update: I currently have 210,000 miles on the odometer and still going strong. I'm very pleased with the performance and reliability of this vehicle. I just dread having to replace this vehicle in the next couple of years. No mechanical or electrical issues at all. Still drives like new.
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Solid choice SUV with great engine
Lee W, 09/04/2018
updated 03/06/2023
2013 Mercedes-Benz M-Class ML350 BlueTEC 4MATIC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
3 of 3 people found this review helpful
I purchased this vehicle used in 2015 and have put 60,000 miles on it since. The diesel engine is the best engine I've ever owned for an SUV. It has great acceleration, gets 27 mpg and will tow anything. The two objections are that it's expensive to maintain and the rear suspension is noisy.
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