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2024 Mercedes-Benz GLE-Class Consumer Reviews

3.9 out of 5 stars
42 reviews

Pricing

Edmunds suggests you pay
$56,347
1 for sale near you
Prices based on sales in FL thru 8/18/25
Final assembly in USA

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Pros
Cons
4 out of 5 stars

GLE 450e just okay

Keith Busch, Seattle WA, 07/14/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
10 of 10 people found this review helpful

While the car looks great and offers some impressive features like the plug-in hybrid system with good electric range and effective traffic cruise control, there are several areas that seem disappointing. Pros: 1. Aesthetic and Design: The car looks stunning, and I appreciate the overall design. 2. Plug-in Hybrid Efficiency: The ability to get 55 miles per full charge is a significant plus. 3. Traffic Cruise Control: This feature works well and adds to the driving experience. 4. Interior design and room is great for passengers Cons: 1. Seat Ventilation System: It seems like a major letdown compared to your previous GLC 300. It does nothing 2. Engine Noise: Despite the quiet package, the engine noise when it turns on is unexpectedly loud. 3. Performance: The car is underpowered for its weight. 4. Technological Issues: Hand gestures don’t work properly, and the self-parking feature is unreliable. 5. Build Quality: A rattle in the luggage area and other quality concerns make the car feel less premium. 6. Customer Service: The dealership’s response to my concerns about the engine noise was unsatisfactory. 7. Storage: There is NO STORAGE in the car... Nothing... I give it a 3.5 and am strongly looking at other makes and might take the loss to move to a better designed and made vehicle

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2024 GLE 450 Luxury Features Don't Work

JSS, 12/18/2024
2024 Mercedes-Benz GLE-Class GLE 450 4MATIC 4dr SUV AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
16 of 17 people found this review helpful

I bought my first Benz SUV and totally disappointed with the reliability. Since the first week of owning the vehicle, I am not able to use the Seat memory positioning either via the key on the door or the personal code via the screen. The alerts for reverse direction does not work. As of yesterday 12/17/24, I was told that it is a known problem as per Mercedes and they do not have a ETA to fix. For the past five months since buying the vehicle, I was not able to use these features and it is frustrating. Don't buy this vehicle. I do not want to give even one start but that is the minimum I can.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2024 Mercedes-Benz GLE-Class for sale near you
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3 out of 5 stars

Clunk in trunk annoying otherwise good

Michael Vaughn , 10/05/2023
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
15 of 16 people found this review helpful

Beautiful machine otherwise but makes intrusive clunk sound from rear at 15 mph when slowing down or stopping. Thought to be backup camera cover closing or opening. Dealer says “they all do that”

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Regretting my decision!!!

East Coast Living , 08/30/2024
2024 Mercedes-Benz GLE-Class GLE 450e 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 9A)
7 of 7 people found this review helpful

I so wish I could give it back! I entered into a lease in August 2024 and have slowly come to regret my choice in selecting this vehicle. The issues along with subpar service responses have soured my experience. My car wouldn’t start and had to be towed from my garage to the dealer. Once there, what was thought to be a quick battery issue requiring replacement and same day service has turned into getting a loaner because now the mechanics onboard aren’t sure what’s wrong and the dealer has limited qualified mechanics and they’re not sure when they’ll get to it with the holiday. I just had my A service earlier this month and was told everything was fine. The screen randomly while I’m driving. Also, I learned the hard way that the tires are Runflat. They can’t be patched and must be replaced. So, there was a screw in the rear passenger tire. Went to Firestone and the tire expert explained the Runflat situation, then informed me that the tires were too worn out and needed replacing anyway. I said that’s impossible, I’ve only had it just under a year and it has only 9000 miles. So he brought out someone else who said the same. I went to two other places and they all agreed. I brought it in for a replacement and mentioned what was told to me and it was brushed off. They replaced the tire, gave me the keys. When I started driving away, another tire alert. The rear driver tire had a bolt. They wanted to charge me $530 for another tire. I hadn’t driven five feet and was still under their covered service area. The bolt clearly came from their service area and how come they didn’t see the alert that the tire was at 11psi? I’m so annoyed. To add to it, there aren’t many place around here that aren’t Tesla chargers. So over it! The car is so loud when not in EV!!!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Worst Experience Ever!

Lina A., 09/14/2024
2024 Mercedes-Benz GLE-Class GLE 350 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 9A)
16 of 19 people found this review helpful

I recently purchased a brand-new Mercedes-Benz GLE 350, custom-ordered. Unfortunately, my experience has been far from what I expected from a luxury vehicle. Upon delivery, I immediately noticed loose ends on the left side of the trunk and the right-side wing, which is concerning for a brand-new car. Additionally, when driving on the highway, there’s a noticeable noise from the air, indicating poor insulation or design flaws. The overall quality of the car feels far below the high standards I anticipated from Mercedes-Benz, with materials and craftsmanship that do not align with the brand’s reputation. This has been the worst decision I’ve made, and I regret choosing this vehicle. I expected much more from Mercedes-Benz, and this entire experience has left me deeply disappointed. I also have videos of the issues and would be happy to provide them.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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