Used 2016 Mercedes-Benz GLA-Class SUV Consumer Reviews

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$17,995 - $24,264

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Love the GLA250!

Scott Lancaster, 07/20/2016
GLA250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
34 of 35 people found this review helpful

I love this car! It's an absolute blast to drive whether on the highway or on the curvy back roads and it looks great! You push this car to pass someone one the back roads and it just hunkers right down like it's driving on rails. The way it handles, drives, and looks is all Mercedes. Inside and out everything is polished. One odd thing is the multimedia display is not a touch screen. AppleCar play works great although I do prefer the Mercedes navigation over Apple's. One thing the detailed reviews don't tend to go over are the different driving modes you can put the car in. The different modes change how the steering feels, how sensitive the throttle is, where the shift points are, along with some specific behavior for the mode. There modes include Comfort (the default), Sport, Offroad, Eco, and an Individual mode where you can changes some of the settings. Eco will give you the greatest gas mileage: softer steering, slow throttle response (unless to punch it), shifts early, shuts the engine off at stops, and tends to "coast" the engine. Sport stiffens the steering, very sensitive throttle response, and shifts late (fun!). It also will use more active all-wheel drive (4MATIC models) going around corners. Comfort is in-between Eco and Sport. Offroad softens the steering, slower throttle response, shifts later, and cuts back on the anti-lock brakes for better stopping distance from "plowing" the gravel on braking. Individual mode lets you change some of these settings. All modes except Offroad turns off the engine at stops by default (this can be overridden). Honestly, other than suspension behaviour, it feels like you're getting 3-4 different cars in one. You can go totally green commuting and highway driving and get great gas mileage; get something in-between if you want more response and trade-off gas mileage, or go totally fun mode on the back roads. If you drive on a fair amount of dirt roads (like I do), you get the bonus of offroad mode as well. This didn't make or break the deal for me--it was an unexpected bonus! I ended up w/ the Kryptonite Green which looks much better in person than on the computer screen--great color! I used Edmunds to get $4200 below MSRP.

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Poor value for the price

J Shoup, 09/13/2017
GLA 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 7AM)
20 of 20 people found this review helpful

Let's get to the fun stuff first -- this car accelerates and corners like a Mercedes should, quick off the start or merging on a highway, handling winding roads, and comfortably using the cruise control to increase speed 5 mph at a time. When you step on the gas, it feels like the engine is gently pullling you along. Even with cruise set at 75 through the mountains of WV, there's no lurching between gears. Panoramic sun roof and shade screen is nice. The GLA is definitely more hatchback than SUV, though, when it comes to size and fit. Cargo area is small, back seats are smaller, and even front head & leg room is slight. Reliabilty has been an issue: an electronic part failed, causing a complete electrical failure that would have cost $2400 to replace if the car wasn't under warranty. Tires replaced after 25,000 miles, mostly highway, dealership said I was lucky to get 20k from them because they're soft rubber for performance. On third set of tires after 46,000 miles. So plan on $800 every 20k for new tires. Entertainment system is unnecessarily complicated, and the iPad looking thing on the dash (that looks like a last minute addition) is NOT a touch screen, so it's all buttons and knobs. Electronic safety systems have quit on me 5-7 times in the last 15 months, but they work fine when the car is re-started later. Overall, I'd expect better reliability for this level of engineering. Would not buy in the future.

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Stylish, Sporty, Solid, Comfort!

FJG, 06/28/2016
GLA250 4dr SUV (2.0L 4cyl Turbo 7AM)
12 of 12 people found this review helpful

This vehicle is a truly beautiful machine with robust power and a comfortable & luxurious ride. It's relatively compact, though seats 4 adults comfortably; the benefit to the smaller SUV size is great gas mileage. It's very well built (sturdy) and gives a sense of security and confidence in driving. With all the bells and whistles, it's a modern tech dream -- radar cruise control, blind spot monitoring, rear camera, big nav display, and simple bluetooth pairing for phone music/calls. The pano sunroof makes the cabin seem very spacious, and the sport package styling is sharp and aggressive. Ride is smooth & quiet, and we do not notice any erratic transmission shifting as others have commented -- maybe they re-programmed the transmission for this newer factory model? The dealer experience (Fletcher-Jones in Henderson, NV) was exceptional compared to any other. They didn't pressure us to buy inventory and cheerfully helped with a factory order. It took about 3 months to arrive. We ordered in South Sea Blue, Brown Leather, Satin Poplar Wood, Sport Package, Panorama Roof, Bi-Xenon & LED Lights, Interior Package, Premium Package, Multimedia Package, Power Passenger Seat, and Driver Assistant Package. Highly recommend this car in a "loaded config" -- it's the nicest car we've every owned or driven!

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Great car

rich boyd, 08/05/2016
GLA250 4dr SUV (2.0L 4cyl Turbo 7AM)
17 of 18 people found this review helpful

My wife and I love this car; it is luxury inside and out. The GLA sits high and is very comfortable; MPG is very good; handling is great; it has plenty of power; and it has a lot of storage space. I compared the GLA with the Lincoln, BMW, and Audi and we picked the GLA. Some of the supposed experts knock the GLA because it doesn't fit into a certain category; who cares. Just look at the reviews of the people who own the GLA. For my wife and I , it is perfect.

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A sporty cross-over GLA250

Grazelgarcia@gmail.com, 02/23/2016
GLA250 4dr SUV (2.0L 4cyl Turbo 7AM)
16 of 17 people found this review helpful

I love this car! Its a small crossover but it's perfect enough for me and it doesn't feel like I'm in a big family SUV. I got the car with the sports package and it drives really really well with good handle on turns. The trunk, however, is small so if you have huge cargo at all times, this may not be the right car for you. The car is worth test driving and if you like it make sure that you do research before you lease. Don't forget to utilize edmunds.com for the resources they offer!

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