Used 2014 Mercedes-Benz GL-Class Consumer Reviews
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2014 GL450
Smooth ride with luxury package.
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BEWARE: I Loved Her...but She burned me
I bought my GL450 used—she was a peach. I did my research and test drove all the lux SUVs that would tow my airstream. Once I drove the GL450, I was sold. Great power, smooth ride, comfortable for a family of 4 -5 to take cross-country road trips or a camping trip to the mountains. She was great going up and down the mountains and maneuvered fantastic with our airstream around curves or on the Interstate. BUT...I knew going in that she would cost me a pretty penny if/when she was in the shop, so I bought the best warranty I could find. Glad I did! I had Her for a year and for four of those months, she was in for repairs to the EVAP system—Heat not working, Engine light on, EVAP pressure problems, Heat Core problems, Air Coolant Hose replaced...over $16K. Mercedes Service wasn't much help. Ready for it? Her engine caught fire while I was in line to pick up my kids at school. I WATCHED HER BURN. The investigator could not find any conclusive evidence of the cause, but he suggested it was connected to the EVAP system. So glad I wasn't on the road at the time. I LOVED everything about this car. But if you are researching a used one and see a carfax report that the EVAP, Heating, Cooling, or Exhaust system has been checked around 100K-BEWARE! It's going to cost you! Once one thing goes anywhere along the system, it stresses everything else down the line and you will live at the repair shop. BE CAREFUL.
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- GL450 4MATIC 4dr SUVMSRP: $10,50058 mi away
- GL550 4MATIC 4dr SUVMSRP: $13,98060 mi away
- GL450 4MATIC 4dr SUVMSRP: $12,950151 mi away
2013 GL550
At the end of October 2012 we traded in my wife's 2008 Mercedes 4matic (station wagon) for a new Mercedes 2013 GL550. We love the exterior design of the car and the flexibility on the interior design with the third row seats. The acceleration of the car is incredible-no problem merging onto the freeway or passing. Gas mileage is not the cars strong suit but I did not expect it to be. Now the bad, at 4000 miles the car needs new front rotors which are not yet a stocking item at my dealership-10 day wait! A In addition both side view mirrors are defective-drivers side is frosted and the passenger's side has two stripped bolts off its backing plate.
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First time Mercedes Buyer
This was my first Mercedes Benz product I’ve ever purchased. I bought it in December 2013 and have been pleased with it all through my ownership experience. I sold it last year and purchased a neW 2022 Mercedes GLS. It rode so comfortably on all roads even gravel, in fact you could barely hear the gravel noise inside the cabin. I always serviced my GL at Mercedes Benz of Buckhead which is also where we bought it. They go above and beyond to take care of their customers. Overall I think it was well worth the price tag as I’ve had 0 issues of any kind and it had 155,000 miles when I sold it. Very reliable ride in my ownership experience! Maintenance costs aren’t that bad either. Very comparable to our Lexus’ we’ve had over the years. This was my first and certainly not my last!
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Steer Away From This Lemon
I just sold my 2013 GL 550 after 10 years and 102,000 miles. I had purchased it new. The good news is that it drives like a dream on the highway. I've made many long trips and it's as steady as a train on rails. It's powerful, has a smooth ride, and corners very well for a large car. I also really like the way it looks. The 2013 model was a new version and I ordered it without driving it first. After it arrived, I brought it in for service saying these was something wrong with the throttle response because there was too much lag between pressing the pedal and getting movement from the car. They said it was operating normally. I learned to live with it, but God help you if you need to dodge across traffic from a standstill. Nothing happens for the first second or so while the turbo wakes up. My wife's non-turbo ML is much more responsive off the line, though the GL can make up for lost time after it gets motivated. Mechanically, mine was a lemon even though I drove it responsibly. I had suspension work done three times, which is VERY expensive. Two of those times the suspension collapsed and I had to limp it to the dealer like a buck wagon. The transfer case also failed, which should never happen. The dealer was apologetic, but didn’t offer any discount other than finding a cheaper used one ($3,400) because surely IT wouldn’t fail. I had a variety of other failures including a turbo coolant leak, failed fuel injector, failed A/C compressor, leaky A/C core, failed emission bank that caused a rough idle, and failed back seat control. The car also got 15-16 mpg ON THE HIGHWAY and only about 12 in the city. It also wore through the Continental tires every 20,000 miles. My replacement car is not a Mercedes and I do not plan to ever own another Mercedes. Based on my experience, I’d say make sure you can afford a lot of maintenance costs before you buy this car.
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