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Used 2023 Mercedes-Benz E-Class Consumer Reviews

4.2 out of 5 stars
31 reviews

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We have a limited number of reviews for the 2023 E-Class, so we've included reviews for other years of the E-Class since its last redesign.

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Pros
Cons
2 out of 5 stars

Disapointing

Cristina , 11/02/2022
2022 Mercedes-Benz E-Class E 450 4MATIC 2dr Convertible AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
5 of 11 people found this review helpful

2022 , not connecting to CarPlay via WiFi but need a cord with an adapter ( doesn’t work well) Stoped in the middle of the freeway , dangerous

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Surprise, not what expected

German cars aficionado, 03/15/2023
2023 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A)
4 of 10 people found this review helpful

I just rented this car for several weeks, while mine was getting repaired (after some a-le dropped something on its roof and drove away). The model I got was E350, which likely accounts for most of the difference between my experience and that of Edmunds testers. In short, I was surprised how I disliked this car. My friend's E500 I tried in the past was an excellent car; the C300AMG was also great, but this one was a disappointment. While I liked the mentioned cars, in the end I felt they were not exactly perfect match to me and selected BMW440 (not the bucktooth but earlier coupe). So I expected E350 would not be exactly mind blowing to drive but still would be a nice ride in a luxury way. Well, it was not. Engine is clearly lacking, even in Sport+ mode, and, to add insult to injury, noisy (!) - not sport noisy, but more like complaining Hyundai. Suspension is floaty - if someone likes that cushy feeling, like driving on a pillow, thats fine, but to me it felt uncomfortably disconnected from the road and car felt like it was heavier than it is. Want to take a corner, better slow down to 5m/hr, unless you enjoy your blood curling. Steering is terrible - no road feel, only works without your blood pressure going to 180 after you practice and just 'know' how much you need to turn the wheel to achieve that turn - I felt plainly unsafe. Its relatively elegant looking, sure. Interior is fine but seats uncomfortable (in Mercedes ?!), my back started to ache after 30 mins of driving and I could not adjust mine sufficiently, though seats controls are conveniently located. I was not too fond of transmission level located on the steering wheel, but thats minor thing. Seats frankly could use some better material than felt cheapy leather imitation they used. Though probably Mercedes would charge another $7k just for leather seats. Interior design was rather pleasant, though not really impressive to me. Some controls locations could make your brows rise (at least mine did). In addition, while its a relatively large car, the interior space felt just enough, not large at all. In fact, not larger than my wife's BMW Z4 which a good yard or two shorter (sure its a two seater, not four, but if you are a driver you dont care ). I cant imagine buying this car for just a little less than my BMW440 - there is simply no comparison in overall value, before even starting to talk about driving enjoyment. I found that E350 is definitely better car than Chevrolet Cruse, for instance, but not for the money. Was curious what other people think of it and so read couple reviews, including this very Edmund's. The only explanation I have for their positive review is that they did not drive E350 but only E450, and with some add-on packages, which probably pushed the cost of the test car close to $70k or so. In which case, still not a good value. Mercedes own C class AMG is better, Audi 3-5 series are better; BMW 2-5 series are better. The only reason in my view to own E350 is for underachiever to have a prestige badge at discount or getting it as uncle Joe inheritance.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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2023 Mercedes-Benz E-Class for sale near you
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5 out of 5 stars

From a 2012 to 2018 to 2021 Mercedes E Class Conv

Fred V, 10/09/2024
2021 Mercedes-Benz E-Class E 450 2dr Convertible (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
1 of 2 people found this review helpful

My 2021 Mercedes E Class Convertible has not disappointed me. I have owned this car for 31/2 years and have enjoyed it every time I get behind the wheel. The exterior styling is second to none and the interior is 1st class and very luxurious. The ride is smooth, powerful and the gas mileage is very adequate considering the high performance engine. This car is a keeper.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

E450 Cabriolet, a gem

Joe, 04/19/2022
updated 04/22/2024
2021 Mercedes-Benz E-Class E 450 4MATIC 2dr Convertible AWD (3.0L 6cyl Turbo gas/electric mild hybrid 9A)
1 of 2 people found this review helpful

Great 4 seat convertible. The self driving mode: Distrontrics is outstanding. Fun to drive and own.

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5 out of 5 stars

The best car I've ever owned

Betty, 01/06/2024
updated 07/08/2024
2022 Mercedes-Benz E-Class E 350 4dr Sedan (2.0L 4cyl Turbo 9A)
1 of 2 people found this review helpful

The car is comfortable and drives like a dream. I ordered exactly what I wanted and M-B built it for me in Germany. The only negative is the cruise control. It's now like every other car and I loved the way it used to work with the cruise control on a stick below the directional signal lever.

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