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Used 2000 Mercedes-Benz E-Class E320 4dr Wagon Consumer Reviews

4.3 out of 5 stars
8 reviews
1

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4 out of 5 stars

Whale Tail...

idrury, Leesburg, VA, 10/07/2013
Mercedes-Benz E-Class E320 4dr Wagon
18 of 19 people found this review helpful

I bought this vehicle with 132K miles on it from a mechanic that had owned it for 5 years. I had it in my possession for a little over a year. The main reason I bought the car was for transporting my road bike. In terms of functionality, it performs admirably, the wagon bodystyle is very good at hauling around the road bike and makes Costco trips a breeze. Performance - The engine power is adequate and the transmission shifts smoothly. Fuel Economy - On the highway you can achieve near 30MPG with cruise control; however, city mileage is near not so pleasant, 12 or 14 MPG. Handling/Ride Quality - Handling is okay and ride quality was a bit floaty.

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2 out of 5 stars

Great engine and transmission surrounded by junk

Charley Darwin, Lancaster, PA, 04/10/2016
updated 10/23/2017
Mercedes-Benz E-Class E320 4dr Wagon
18 of 20 people found this review helpful

I am the original owner and bought it new in 2000. I mainly use it when I need 4WD or hauling so it still has only 75k miles. The engine, transmission, and brakes are great and have never needed any service, but the rest of the car is junk and it has problems that are characteristic of this model and year, as noted online by other owners. Mercedes will not admit or correct them since they emerge after the warranty expires. 1. This wagon is prone to rust around the fixed rear window in the rear hatch. I had to have it fixed in a body shop for >$600. It affects about 1/3 wagons, but you don't see that as you drive around anymore because most of us who still own ours have had it fixed. 2. The CD player in the rear wheel well has problems with the transport mechanism. I had it fixed twice at my expense but it kept jamming so I gave up and don't use it. 3. This model year had terrible (and known) problems with the insulation on the wiring under the dash. Mercedes used an environmentally friendly material that broke down prematurely and the wires shorted out. My dashboard clock and outside temp. readouts have been useless for years. It would cost thousands to get under the dashboard and replace the wiring, so I just stuck a cheap digital clock on the dashboard. 4. The releases on the rear seat backs that allow them to flip down have an elaborate cable linkage that broke (at different times) on both rear seats despite little usage. (If one broke it could be bad luck, but both breaking means there was a design flaw.) 5. Both rear window regulators failed (at different times) and had to be replaced because the rear windows would not move. 6, The volume control knob on the radio doesn't work properly so I use the + and - buttons on the steering wheel. 7. The on-off button on the radio has stopped working reliably, so I often just lower the volume with the steering wheel button, instead of turning the radio off. 8. After only 60 K miles the car needed new shocks. Mercedes shocks are Bilsteins, and for this model I was quoted $2,000 by Midas, not by the dealer who would surely have been higher. I'm not putting that kind of money into such a flawed car. Problems #1-4 are well know to Mercedes owners in chat rooms, but Mercedes will not admit any of them or correct them. I keep the car because the engine and transmission are flawless, the cargo capacity is enormous, and the 4WD is essential in the snow. I would never buy another Mercedes and my daily transport is a 2014 Lexus ES Hybrid. Toyota products are absolutely flawless - I've owned two Priuses, a Camry Hybrid, and now a Lexus Hybrid, and have never fixed a single thing on any of those technologically complicated cars. They have all been passed down to my children and grandchildren and are still in the family with high mileage yet remain flawless.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Excellent car!

Robert, 12/20/2005
Mercedes-Benz E-Class E320 4dr Wagon
8 of 10 people found this review helpful

I bought this Mercedes used. It has a moonroof, leather, 12 power seats, heated seats, all one touch windows, and shiftronic. It does everything right. Its been on one long trip so far and has excellent comfort and features. I love the car and plan to keep it for many years to come

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3.88 out of 5 stars

Ride is great. Reliability is horrid.

sj wooten, 01/06/2006
Mercedes-Benz E-Class E320 4dr Wagon
5 of 6 people found this review helpful

Its in the shop as we speak. $650 sparkplug wire. If its electrical it is broken or has been repaired in the past. Lighted interior mirrors are $300. Over a $1,000 quoted to fix exterior temp reading LCD. I am 51 years old and owned many cars in my life, but this one has been towed and in for repair more than all the others combined. My other 3 vehicles are Toyota products. I will be buying another one soon and fortunately will shed my Benz before I am handed a $4,000 bill for something unexpected. Just incredible. Benz-Chrysler wont last long producing such a low reliability auto. Fool me once shame on you...but you wont fool me twice.

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4.75 out of 5 stars

2000 E320 SW

pianoman, 04/22/2009
Mercedes-Benz E-Class E320 4dr Wagon
5 of 7 people found this review helpful

I just love this car, had few problems some even very expensive- air condtion went down 1100$!, window regulators broke 2 times 300$ each, engine mounts 600$ but I do not see a problem in it, I bought it used and expected things to go bad at some point. It is like a beautiful women expensive to maintain but fun to ride ;). I feel sick when my wife makes me drive her Volvo s70. Ten volvos s70 are not worth one used out tire of my E320 Mercedes. My next car ?!? - MERCEDES!!!!!!!

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