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Used 2018 Mercedes-Benz CLA-Class Sedan Consumer Reviews

3.7 out of 5 stars
6 reviews

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Pros
Cons
1 out of 5 stars

Just another sedan

Owned multi, 06/08/2020
2018 Mercedes-Benz CLA-Class CLA 250 4dr Sedan (2.0L 4cyl Turbo 7AM)
8 of 9 people found this review helpful

Disappointed in performance beyond the test drive. Skates in the rain, very uncomfortable interior for men over 5’9”, not worth the increased maintenance cost, high $ damage in the slightest bump Unlike older models (think parking garage), etc. Will look for another make when affordable to trade.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Almost great!

AeroEng, 09/04/2019
2018 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
12 of 16 people found this review helpful

There are few things to dislike about this car. It’s easiest to say what I don’t like since the list is shorter. I hate the way it shifts. Sloppy. Visibility to the rear is challenging. Rear seat comfort is nil. Trunk lid when open will cause a few headaches if not careful. Carpeting is pretty low class. Plastic I could do without. Everything else may cause you to notice but not mind what you don’t like

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5 out of 5 stars

I love it!

Greg, 03/20/2022
2018 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
3 of 3 people found this review helpful

I came from a C-class and I honestly prefer this model. The low end power is a bit sluggish but the turbo winds up around 1500 rpm and keeps HP and torque coming through 4000 rpm, a perfect range for every day driving. It feels quick if not fast. The suspension is fairly stiff, something not helped by the OEM run-flats, but not uncomfortably so, more in that it can make you nervous when you hit some rough pavement or a pothole. Infotainment and navigation are great and easily navigated. Very pleased with my purchase of this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Sharp Car

RegularGuy, 08/22/2022
2018 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
1 of 1 people found this review helpful

Looks very sharp, I’ve received multiple compliments over the years. The 18” wheel upgrade is WELL worth it in this department. Drives very well in snow and heavy rain. Does lack acceleration. Was surprised how big the trunk was, fits 2 sets of golf clubs. The back seat pretty much non-existent, however if needed, you can fit 2 adults uncomfortably for short rides. FYI, I’m 6’3” and loved the car.

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3 out of 5 stars

Visually Stunning but that is all

Nikki, 03/06/2023
2018 Mercedes-Benz CLA-Class CLA 250 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7AM)
1 of 2 people found this review helpful

We just bought this car used with 50k miles. The only good things I have to say about it, are the car is a quite nice to look at, and the interior is roomy, and maybe I will throw in it is tight around corners. Other than that it is not great. Every bump it takes you can feel through your soul. The car has no pickup off the get go. The non touch screen is ridiculously clunky. Does not feel like a luxury car whatsoever.

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