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Used 2023 Mazda CX-9 SUV Consumer Reviews

4.3 out of 5 stars
18 reviews

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5 out of 5 stars

4th Mazda CX-9

Scotty, 02/17/2024
2023 Mazda CX-9 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 1 people found this review helpful

The title says it ALL. Lucky enough to find and purchase a CPO 2023 CX-9 Signature. Except for 2 recall with the prior 3, they never went back to the dealership for maintenance issues. Looking forward to similar reliability with the new one. Not a fan of the CX-90, however I feel Mazda will correct the drive train issues. Grab a CX-9 while your can. ZOOM ZOOM ZOOM from a Porsche 911 owner.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Good car

Joel K, 12/24/2023
2023 Mazda CX-9 Touring Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 1 people found this review helpful

We've owned our '23 Cx9 for a year now. It had one issue where the battery died overnight and it turned out to be a module associated with the rear climate system. Mazda issued a recall and fixed it at no charge. The Cx9 is a little softly sprung for my liking, but it's very comfortable and isn't troubled when soft-roading. I like the Mazda infotainment dials and the engine is surprisingly powerful. It isn't very fuel efficient in real world driving. 22mpg average seems about right. If I could go back, I would buy this vehicle again. I paid MSRP and I think it's a good value.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Test-drove the 2021 GT, and the 2023 Carbon

Lead Foot Mama, 02/26/2023
2023 Mazda CX-9 Carbon Edition 4dr SUV AWD (2.5L 4cyl Turbo 6A)
2 of 5 people found this review helpful

Test drove a USED 2021 Grand Touring (with about 10k miles), as well as the NEW 2023 Carbon Edition. First thing I noticed, and that nobody has mentioned to date on ANY year cx9: There is a high ledge along the floor. It feels like you are stepping up into a big truck, then you realize it is just a low wall you have to step over. This was the same for the 2023 I drove. I don't like this, and have postponed buying one for this reason. The USED Grand Touring had Navigation, which I think is important, as I hate using my phone for navigation. A car that price should have standard navigation. Also, the Grand Touring has the heads up display...holographic screen in front of you on the windshield so you don't have to look down at the speedometer.. This is also a great extra. The 2021 was SO BOUNCY! I hated driving my husbands 2013 hyundai accent because my head constantly bounced against the head rest....and my neck was sore by the end of this trip. Same goes for this 2021 model cx9. My head was rattled after a 20 minute ride. Also I could hear the tires on every groove on the road through the floor of the CX9. It was distracting and I was so sad, since reviews always say how quiet the road noise was. So sad. I liked how I felt so high up....I have driven a chry pacifica for the past 17 years, and drove hubby's old beater hyundai for the past 2 months until we decided on a new family car....and getting into this made me feel almost like I was in a ford f150...high above the crowds...I loved the way the steering wheel was low and faced upwards toward me. I'm a little short, and feel like I can't see over the steering wheel on my beloved Pacifica...rest it's soul.... Now for the NEW 2023 Carbon Edition CX9: It was a much less bumpy ride. It wasn't as loud, either. The Carbon Edition did NOT have navigation. Nor did it have the holographic heads up display. The seats were as comfortable as the 2021 model. Carbon edition has burgundy leather seats. I loved them. I am still going to test drive a honda pilot, a Kia Sorento and a Telluride, and a Hyundai Palisade before I decide on the Mazda cx9. Maybe my expectations were too high.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Drives smaller than it looks!

Mike Knibbs, 04/05/2023
2023 Mazda CX-9 Touring Plus 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful

About to buy my second CX9. Looked at all the new stuff (Pathfinder 23, Pilot 23 and Jeep GC). But the Mazda just makes more sense if you don’t need the third row regularly. It’s not the most powerful, but the interiors are really great and the ride and handling are both terrific. Yeah, the CX90 is attractive but getting spendy. The older CX9 is excellent value.

Safety
5 out of 5 stars
Technology
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Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A Japanese BMW

Neal, 04/10/2023
2023 Mazda CX-9 Carbon Edition 4dr SUV AWD (2.5L 4cyl Turbo 6A)
1 of 2 people found this review helpful

My 2023 carbon edition… I did two year lease. I can say it handles and brakes like a German suv. The red leather with heat and cooled seats is super nice. Bose radio is amazing. My payment is half the price of a bmw x5. If you want a reliable car and handles and brakes well.. if u looking for something different the carbon edition is it and value is now, before they are all gone…very limited edition

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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