Used 2015 Mazda CX-9 SUV Consumer Reviews
Built like a tank
jjwjr, 03/17/2015
Touring 4dr SUV (3.7L 6cyl 6A)
63 of 65 people found this review helpful
Before purchasing I tried a few other SUV's, none matched the handling characteristics of the Mazda. The vehicle feels planted on the highway during the worst weather conditions. At first the firm ride was a concern but it isn't meant to be a Town car. A firm ride is the trade off enabling the vehicle to perform more like a passenger car. No doubt you're aware of its size when behind the wheel but it drives like a smaller vehicle.
Th CX 9 Has No Idea its a Utility Vehicle!
11Bravo4X, 01/15/2018
Touring 4dr SUV (3.7L 6cyl 6A)
5 of 5 people found this review helpful
This is my second one (first was a '10). The fun factor is off the scale. Maintenance schedule presumes we all live in a dusty choking climate with a 4 month oil change - according to my dealer. Otherwise it has been fine, and needed nothing in the first couple of years. It is a pleasure to report that neither of my CX 9's required a trip back to the dealer to correct things from the factory. I knocked it a star for tire/road noise (common complaint on line) which is significant. The brakes are much better than the '10 - however, my wife's car is from Germany (!) and its all about braking. So in comparison it gets a ding. Overall, I must say that were I replacing this vehicle tomorrow, I would absolutely head for the row of CX 9's to pick my color! This is pretty amazing. I'm ask to update my Rating at a time that is perfect for me. Unfortunately my 2015 got "t-boned" and while the repairs were perfect, I had gotten interested in the turbo, and some of the goodies Mazda had added. My dealer made me a great offer, and I wound up in a 2018 Signature model. All I can say about that is WOW! I have about 4000 miles on it, and it's a great vehicle. Hard to believe I've had three or these, and they still perform, and excite just like the first one! Mazda has really worked hard to get this model into the premium class of family vehicles. I will admit that the turbo four, in normal setting, lags behind the 6 cylinder of the 2015. However, I am quick to point out that flipping the "sport" switch, changes everything! I promise this, you cannot drive this vehicle, and not like it!!
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Excellent vehicle
Panda, 09/29/2019
Touring 4dr SUV (3.7L 6cyl 6A)
5 of 5 people found this review helpful
I purchased this vehicle used (Touring trim, 2WD) in 2017 when it had 24,000 miles on it. The price I paid was excellent compared to similarly equipped competitors (Honda, Toyota). I'll get the standard criticisms out of the way first... This vehicle has a small touchscreen and hard plastics in the dash. My previous vehicle had hard plastics and no touchscreen (or even Bluetooth) so for me there was no issue. Once you get past these issues you have an excellent vehicle. I love that it drives sporty, gets about 20 mpg combined gas mileage in the time I've owned it, I carry 7-8 people (4-5 who are kids) without trouble around town, and most importantly it has been incredibly reliable. In fact, 50,000 miles of driving and not a single repair, ever. Only standard maintenance and this vehicle runs like a charm. I place a premium on vehicles that last without troubles. I also love the blind spot monitor and backup monitor. If function, reliability, good pricing, and sportiness are your priorities, this car will be great. If you want aesthetics like soft touches and great electronics, not so much. I chose the former but I can understand everyone has different interests with their vehicle choices. Overall, I highly recommend this vehicle. Best wishes on your vehicle selection.
Toxic Fumes Fill Car when Impending T-Case Fails
John, 12/22/2015
Grand Touring 4dr SUV (3.7L 6cyl 6A)
16 of 21 people found this review helpful
The CX-9 at first seemed to be a great car, very roomy and fairly comfortable. Fuel economy seems to be low for the size of car, averaging only 14-16 in-town, and 18 on the highway. The biggest challenge, and reason for the bad review is the Transfer Case. I have found several other reviews, matching this issue, and as far back as 2011. The transfer case failed at 12,500 miles, and filled the car with toxic oil fumes from the gear oil aspirating through the venting system. My wife and daughter got sick, and had respiratory issues through the evening and night. The technician informed me this was a known issue with the CX-9, and they have new T-Cases on hand due to how many they replace. The tech also informed me that this happens frequently at even a lower mile range, sometimes as early as 3,000 miles. Customer service was completely accepting of responsibility, and attempted to down play the "known" part of the issue. Even though it is easily found on several review sites, and the dealer had recent examples to discuss with me while I was turning it in for repair. The toxic fumes filled the car within a few seconds, and fully engulfed the interior with a stench that has not come out, similar to cigarette smoke. On a smaller, and a much less horrifying note, the Blue Tooth in this car takes up to five minutes to connect. Very poor blue tooth system.
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The only thing really bad is the gas mileage
Anthony Chan, 01/05/2016
Touring 4dr SUV AWD (3.7L 6cyl 6A)
6 of 7 people found this review helpful
We knew that gas mileage was not going to be good before we bought the vehicle, but we got such a good deal on it that it somewhat compensated for the additional fuel cost.
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