Used 2012 Mazda CX-9 SUV Consumer Reviews
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Great Find!
I needed to consolidate cars. My 13 year old 4Runner died and while I absolutely loved my Infiniti M45 Sport, I decided 3 cars ('99 MX5 Miata 10th Anniversary edition) was one too many. I wanted the cargo ccapacity of the 4Runner and the handling of the M45. I got both in the CX9 Grand Touring. This car is great! Terrific handling, good acceleration (it's not the M45) and enough high end features and gadgets to keep me happy. Mazda understands the importance of good ergonomics. The dash and controls are laid out well. The leather seats are very comfortable. There is plenty of room, front and back, ingress and egress is easy. A perfect combination of performance and functionality
Love Love Love it!
We bought this car new in 2012. I waited this long to review to make sure I just wasn't being reactive. This car has it all. As a 'soccer' mom, I'm constantly picking up and dropping of kids, swapping car seats, and running errand. The sliding 2nd row makes it easy getting car seats in and out, and fitting even adults in the 3rd row. The power liftgate is handy. There's plenty of room for fitting our 60lb dog and all our bags back there (though I would recommend buying a liner). This week was the first time really testing it on snow and it did great. Not only is it quick, agile, and fun to drive...It's just plain makes life easy. I recommend this car to everyone!
- Sport 4dr SUVMSRP: $8,45064 mi away
- Touring 4dr SUVMSRP: $6,45098 mi away
- Grand Touring 4dr SUVMSRP: $11,995112 mi away
Mazda saved our lives
Hi mazda Last Monday June 11th I was involved in a car accident in my 2012 Mazda CX-9. I want to say THANK YOU! for building an great quality vehicle. This vehicle saved my 3 children's life and mine. The curtain airbags deployed right on time to prevent us from injuring our heads. My kids and I were able to walk out that wrench with not even a scratch. Thank you for protecting my family.
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Top Notch Choice
Purchased a 2012 CX-9 GT. I'm fussy about build quality. I didn't find a single quality issue with my car. Every seam, all the paint, every fit was perfect, inside and out. An excellent value and definite upgrade from others in it's class...and I checked them all. The 20" tires are "firm", but I expected that. Mileage combined has been about 23.5. Also what I expected. I leave the 3rd row folded down to increase capacity. No problem. My local dealer provided the best buying experience I've ever had. Service dept is excellent and every employee has been friendly and helpful. Maybe I'm just lucky?
Brake Booster - Your car won't stop
Mazda is having an issue with brake boosters in the CX-9. Mine failed today at 52K miles. I couldn't stop the car pulling out of the garage and rolled it into my side yard. I took it into the Mazda dealership, and they know there's an issue. There's a service bulletin, and they replace the brake booster for free. I can't believe they haven't recalled the car - this could cause a serious accident. There is an issue with the diaphragm in the brake booster failing in hot climates. I live in Ohio. It can get hot here, but give me a "brake" - literally. The dealership cannot tell me if the new brake booster has the same issue. I'm assuming it does since I've read about these failures happening in the CX-9 since this design was released. The car is at the dealership every 5K miles for maintenance - they didn't catch it there either. You'd think they would check since it's a recurring issue. I'm beyond disappointed Mazda allows the car to be on the road with this type of failure possible. I wouldn't buy this car again.
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Grand Touring Rocks!
We've had our CX-9 for just a week and we love it! It is very comfortable and it does not feel like we are driving a mid-size SUV. When going on the freeway, the accelerator is extremely responsive. The turning radius is surprisingly sharp, which makes parking in tight spots and u-turns effortless. The ride is also very smooth, even with the 20 inch rims.
Mazda cx-9 Grand Touring awd
I love the vehicle and the mazda line of cars. The problem I am having is that I dont put a lot of miles on the suv and things are happening, things that I never heard of before in my life owning other vehicles, like; the heat shield bolts rusted off and Mazda had to put bolts back in to secure the heat shield $50.00 for 15 minutes. I think it should of been under warranty. I only had 30,000 miles on it. Then Sunday out and about my husband says something is wrong with the braks going to the floor. Today I take to service station and they tell me its the power booster unit. I call mazda and they say its under the extended warranty and it will be towed to the dealership from the garage. I only have 31,000 mile on it now. Then in the newspaper there is a recall on the suspension they can rust and come loose. when they had my car up on a rack they were showing me where my bolts rusted on the heat shield, they was a lot of rusted parts under my car!!! What else is going to go bad on my Mazda cx-9 Grand touring that I like a lot but might have to think about trading it in!!!
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"Zoom Zoom" in size XL!
I wish I could have rated it 4.5 stars, because it deserves it. It isn't perfect (what vehicle is?) but it's an exceptional mid-size/large SUV and it's more fun to drive than anything in this class should be. Handling, acceleration and braking are all better than any previous car or SUV that I've owned. The ride was a little on the harsh side when it was new (it has 20" wheels/tires) and the road noise from the tires was noticeable. I replaced the factory tires with a set of Michelins at 28k miles and it is so much quieter and smoother but still handles great and performs well on wet roads. I drove it to Pittsburgh (from Atlanta) and back last February and got to see how well it performed in the snow. For a FWD vehicle with all-season tires, it was perfect. The few minor issues I have are technology-related (no USB port; Bluetooth setup is cumbersome, especially with some phone; and the process of opening the power liftgate with the remote is annoying- press unlock twice, then hold the 'open' button' for a few seconds). The fuel economy isn't great, but I knew that going in. I average about 18mpg overall. I bought mine new in 11/2012 (as a leftover 2012) and I currently have 66,000 miles on it. The only problems I've had were brake-related. The front brake rotors had to replaced around 10k miles and they were warped again (causing horrible pedal vibration) at 18k miles. They only offered to resurface the rotors at that point (which would make them thinner and more likely to warp again even sooner). I corrected the issue myself with a pair of $225 aftermarket high-performance rotors and they're still doing great after almost 40k miles. The power brake booster also failed in May 2015 and it was replaced under warranty.
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Very nice luxury feel vehicle
Bought the car with 60k on the odometer as I needed an AWD vehicle for my daughter to take to school. Have other Mazdas and they have always been reliable. This car is a pleasure to drive and the Grand Touring trim level and ride quality is excellent. I am extremely diligent with car maintenance and wanted every single fluid and service done after I purchased the car. Alot of the fluids are considered lifetime and sealed by Mazda and thus makes it a little difficult to change. The car does not even have a transmission dipstick. Mazdas idea of lifetime and my idea of lifetime are certainly different. Mazdas lifetime is probably anytime after the warranty expires. The transfer case is the weak spot in these cars and regular fluid changes, in my opinion, would certainly extend its life. Not an easy car to work on but definately a beautiful and nicely appointed vehicle that should last a long time with diligent maintenence.
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Fun to drive, but not so reliable
We have a 2012 CX 9 and have enjoyed it until it was slightly out of warranty. The car has a strong motor and for a third-row vehicle is pretty fun to drive. It also performs well in the snow. The brake booster failed last week at 42,000 miles, nearly causing a traffic accident for my wife. This is a recurrent problem with the 2010-2011 CX 9. My guess is you will have problems with 2013-14 models as they hit 30-50k mileage, since the brake system is unchanged. It is unfortunate Mazda chooses not to address safety concerns in a family vehicle. I would look at the Hyundai Santa Fe in this class.