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Used 2012 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A) Consumer Reviews

3.8 out of 5 stars
13 reviews
1

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5 out of 5 stars

Great Find!

gr8sail, Centreville, VA, 01/27/2012
Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
36 of 36 people found this review helpful

I needed to consolidate cars. My 13 year old 4Runner died and while I absolutely loved my Infiniti M45 Sport, I decided 3 cars ('99 MX5 Miata 10th Anniversary edition) was one too many. I wanted the cargo ccapacity of the 4Runner and the handling of the M45. I got both in the CX9 Grand Touring. This car is great! Terrific handling, good acceleration (it's not the M45) and enough high end features and gadgets to keep me happy. Mazda understands the importance of good ergonomics. The dash and controls are laid out well. The leather seats are very comfortable. There is plenty of room, front and back, ingress and egress is easy. A perfect combination of performance and functionality

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1 out of 5 stars

Brake Booster - Your car won't stop

Cookie, Morrisville, NC, 10/13/2015
Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
41 of 45 people found this review helpful

Mazda is having an issue with brake boosters in the CX-9. Mine failed today at 52K miles. I couldn't stop the car pulling out of the garage and rolled it into my side yard. I took it into the Mazda dealership, and they know there's an issue. There's a service bulletin, and they replace the brake booster for free. I can't believe they haven't recalled the car - this could cause a serious accident. There is an issue with the diaphragm in the brake booster failing in hot climates. I live in Ohio. It can get hot here, but give me a "brake" - literally. The dealership cannot tell me if the new brake booster has the same issue. I'm assuming it does since I've read about these failures happening in the CX-9 since this design was released. The car is at the dealership every 5K miles for maintenance - they didn't catch it there either. You'd think they would check since it's a recurring issue. I'm beyond disappointed Mazda allows the car to be on the road with this type of failure possible. I wouldn't buy this car again.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Mazda cx-9 Grand Touring awd

Donna G, Baden, PA, 08/19/2015
Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
9 of 10 people found this review helpful

I love the vehicle and the mazda line of cars. The problem I am having is that I dont put a lot of miles on the suv and things are happening, things that I never heard of before in my life owning other vehicles, like; the heat shield bolts rusted off and Mazda had to put bolts back in to secure the heat shield $50.00 for 15 minutes. I think it should of been under warranty. I only had 30,000 miles on it. Then Sunday out and about my husband says something is wrong with the braks going to the floor. Today I take to service station and they tell me its the power booster unit. I call mazda and they say its under the extended warranty and it will be towed to the dealership from the garage. I only have 31,000 mile on it now. Then in the newspaper there is a recall on the suspension they can rust and come loose. when they had my car up on a rack they were showing me where my bolts rusted on the heat shield, they was a lot of rusted parts under my car!!! What else is going to go bad on my Mazda cx-9 Grand touring that I like a lot but might have to think about trading it in!!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Very nice luxury feel vehicle

Rndsummer, Bronx, NY, 12/19/2018
updated 01/23/2019
Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
10 of 12 people found this review helpful

Bought the car with 60k on the odometer as I needed an AWD vehicle for my daughter to take to school. Have other Mazdas and they have always been reliable. This car is a pleasure to drive and the Grand Touring trim level and ride quality is excellent. I am extremely diligent with car maintenance and wanted every single fluid and service done after I purchased the car. Alot of the fluids are considered lifetime and sealed by Mazda and thus makes it a little difficult to change. The car does not even have a transmission dipstick. Mazdas idea of lifetime and my idea of lifetime are certainly different. Mazdas lifetime is probably anytime after the warranty expires. The transfer case is the weak spot in these cars and regular fluid changes, in my opinion, would certainly extend its life. Not an easy car to work on but definately a beautiful and nicely appointed vehicle that should last a long time with diligent maintenence.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Transfer case is a case for ownership transfer

J Lareau, Gig Harbor, WA, 06/04/2017
Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
5 of 6 people found this review helpful

Transfer case failed at 34000 miles power train warranty is 36000 miles or five years

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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