Used 2016 Mazda 3 Hatchback Consumer Reviews
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Great car, aweful bluetooth
The car is gorgeous, it drives great.The bluetooth was intermittently problematic from the beginning, then it got worse, not working at all. This is a known defect that has been going on for a few years on Mazda 3. Customer service from Mazda central is terrible. they make you come up to the service two times; one time to extract the bluetooth and get a part number, the next time they reinstall. It inconveniences customers, and they don't care. I'm now in the process of waiting for the new Bluetooth. 1st update in 2016: The dealership was very nice coming over to my home so I wouldn't have to drive up to the dealership a second time. They installed a working Bluetooth. OK .I'm updating my last review now again in September of 2017. Over the last year I've had intermittent problems with the interface between my iPhone 6 and my Mazda Bluetooth... the bluetooth device was not recognized, the names of the songs sometimes didn't sync, problems with Contacts, problems with Pandora link. So I was looking forward to my recent service appointment where I was told much of this would be fixed. After leaving the dealership the Bluetooth wasn't recognized. The Mazda employee, after his working hours, kindly tried to unpair and pair again the devices 2 times, unsuccessfully. So I called the Mazda Bluetooth company, and they suggested restoring original factory settings...still it didn't work. There are many other problems with the interface between Mazda and iPhones for example with Contacts and Pandora. After escalating I discovered that Mazda has been remiss in getting "Car Play" from Apple which would help with some of these problems; but I suspect the engineering problems go much deeper. If one looks at the problems of iPhone users with Mazda's on the internet you'll find hundreds of complaints; it seems Mazda should have addressed and solved these problems or else tell buyers about this upfront. Otherwise it's customer unfriendly and deceptive to think you’re going to have a functioning pleasant Bluetooth experience. I've spent numerous hours trying to find out how to remedy the problems. Mazda dealership has not been good recently in returning phone calls to let me know what is happening and how to remedy the situation. Mazda corporate has between 1/2 hour and 1 hour wait time to speak to someone (time that I don't have to wait); I can understand the long wait time if there are as many unsatisfied customers as I am. I'd say now in updating my review, "Mazda 3 Awesome Car, Awful Bluetooth!" OK its September 2018 and I'm updating my review. Same opinion: Mazda 3 awesome car awful Bluetooth. But good news for you, not me I understand that the new Mazda 3's coming next year will have the Apple Play installed and that they are beginning to bring those into older cars slowly. I haven't heard anything about when they will get to my 2016 car {Poor Communication from their corporate offices}. After three years of exasperation with intermittent problems with the Bluetooth that has taken hours of frustrated time contacting the dealership, their 3rd party unhelpful company etc., I imagine that enough complaints may have gotten them to do what was right for their customers and upgrade their Bluetooth system. It's not saying too much for their integrity that it's taken this long. But I still enjoy the car and will be grateful when they finally get to the 2016 Mazda 3 and upgrade their poorly engineered Bluetooth connection with my iPhone.
Best Commuter Value
The Mazda3 is the best overall value we found in a commuter car for the money. It does everything adequately or well and holds its value better than its competitors. It can do the occasional long road trip but like all smaller economy cars, there is a lot more road noise than a larger gas guzzler. The hatchback is like a small SUV with good gas mileage which we love. We bought a one owner top of the line S Grand Touring but had the dealer swap the larger wheels and tires out with the smaller rims from an I model which greatly improved the ride quality and comfort as well as reducing the road noise. 78 mph indicated is really 80 mph now, careful to not get caught speeding, but a small price to pay for all of S features with the I's ride quality. It is the perfect combination and we don't know why this isn't a Mazda factory option.
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- i Sport SedanMSRP: $9,9952 mi away
- i Sport SedanMSRP: $11,5232 mi away
- i Touring SedanMSRP: $18,9909 mi away
Great car. Out of this world maintenance costs!
Don't get me wrong, the Mazda 3 is a great car. However after 73000+ miles, I must sadly say that I would not buy any other Mazda in the future. Reason: Astronomical maintenance costs. The vehicle was serviced only by the Manufacturer's dealer ( the one in the SFV that sells high volume vehicles - G----N). Never had a vehicle that required beaucoup $$$ to drive daily. Will stay with Toyota.
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Thrilled
This is a great car. If you have young kids not the car for you but otherwise very versatile with the hatchback. Good power great car mileage. Beautiful design. Tremendous value, Pretty much loaded up for 23k. I am now at 143k still running like a top. Now at almost 159k and absolutely no problems. Still runs and rides great.
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Great Experience with the 3
We bought the S Grand Touring hatchback and love all the bells and whistles as well as the power and handling of the car. Great interior layout and good sound system as well.
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