2024 Lincoln Navigator Consumer Reviews
Pricing
1 year review & still recommend 2024 Navigator.
I now have 14,000 plus mile on the Navigator. The only quality build issue experience is the sunroof rubber seal which kept catching on the window when it is opening, making a slapping sound. The issue was fixed during the scheduled service. A note about Black Label service. I found that having Lincoln dealership pick up my car from my home, leaving a loaner car while schedule maintenance is performed, is what luxury car ownership should be. The dealership is 13 miles from my home. The SUV was returned, washed and vacuumed. Black Label provides 4 years complimentary maintenance service. I find driving the SUV easy and comfortable. The excelleration is surprisingly quick and useful in passing situations. The turn radius was also surprising small for the cars' size. Parking the " L " version in smaller lot situations is made easier with the parking sensors and cameras on board, (especially the overhead view). I have not tried the " parking assist" feature. The " Blue Cruz" works well on the freeways, however, frequently alerts you to put your hands on the wheel. I believe the Bay Area driving has many changing challenges ( Hwy construction improvements) for Blue Cruz system. One year of ownership has confirmed that the Navigator is the right buying choice the reasons mentioned below. After researching several SUV’s, including Mercedes GLS 450 & BMW X7, I intended to buy the GLS 450. On the way to make that decision, I test drove the 2024 Lincoln Navigator. Once inside the SUV, you immediately notice how much more room there is in the cabin area. The driver's seat is the most comfortable seat I tested ( 30 way adjustable). The wood appointments gave the cabin a rich feel. I like that Lincoln kept buttons and nobs for controlling basic functions like climate control, music volume and seating comfort. The trend with many of the competitors is to use larger digital screens to control many if not all the functions in the cabin. I like the balance Lincoln has between the use of technology and physical controls. The driver area is well planned and laid out. The decision to give the Navigator paddle shifters seems out of character for the vehicle. I don’t regard this vehicle has a “sports” suv, especially for the size. Having said that, it’s rated at 5.3 seconds 0 -60 mph. The ride is a higher, larger presence on the road that is smooth and comfortable. I will say the Mercedes GLS 450 seemed smoother, the BMW X7 was more agile. The technology on board the Navigator made the driving experience easy and enjoyable. The second row captains chair with optional center consul made the area feel more like a lounge than a second row seating. 3rd row seating has plenty of room for adults to sit. For me, the decision came down to, larger, well appointed, comfortable cabin for me and my passengers.
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One Year of Ownership is Enough
I bought my Navigator in September of 2021. I was trading in a GMC Acadia and looking at GMC Yukons, Cadillac Escalade, and the Navigator. I wish I hade made a different choice. Good; - Beautiful. The lights are awesome, makes the car look like a piece of art at night. - Comfortable with plenty of room for my family and dog. - Lots of modern technology. - Rides nice most of the time. Bad: - For the price, I expected a higher level vehicle on par with a BWM or Mercedes. - The technology, while plentiful, is faulty. Weird things happen all of the time like one day my radio stations were no longer saved. Another time the main control screen just didn't turn on. I had to call the company and run through an hour long reset process because the car wasn't recognizing my phone or key properly. - The radio reception stinks. I live near a major city and rarely get an HD signal. The tech told me it's the radio stations fault. Really? All of them? - The backup camera is constantly covered in water or dirt and I can't see what's behind me. Poor design. - You can't operate some of the basic functions for the heat or air conditioning without going into the touch screen. - The second row center console cup holder is on the floor level with a weak latch so every time anyone gets in, they accidentally kick it open so it's always open. - On the highway with wind, the boxy design makes the car catch all of it and it's hard to drive. - I knew this when I bought it but the gas mileage is horrible. - The service department at the dealership feels like a Ford dealer. They had excuses for lots of things I complained about and fixed nothing. This is a luxury vehicle. They sold me on picking up my car for service yet it's frequently a month wait to have it picked up so what's the point? I've had this car for a year, it's time to get rid of it. It's not worth the price.
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- Black Label 4dr SUVMSRP: $116,31545 mi away
- Reserve 4dr SUVMSRP: $107,78045 mi away
- Reserve 4dr SUVMSRP: $106,03545 mi away
Tech outdated but by far best interior quality
I love the lushness of the leather and carpet and tech is adequate but it’s horrible compared to the Escalade, GLS, and X7. But overall the quality makes up for the outdated tech (which once again is okay but it just aged pretty poorly in the timeframe from when the Aviator and Navigator were released.) The seats a very comfortable, and the second row has a very executive style feel, and the ventilated seats are some of the best I’ve ever tried. I read some of the reviews and it simply depends on what dealer it is. My dealer (Lincoln of Bloomington) has been very good to us and has treated us like family. It’s very unfortunate that that’s not everyone’s experience but it is what it is. Also it seems like a lot of the reviews aren’t even for the 2021 model year and mostly for the 2020 model year. Unfortunately, I didn’t realize that the Navigator will be refreshed next year and will fix a lot of the things such as tech and features that lesser Lincoln models have but their “flagship” suv doesn’t have. I would buy it again except I would wait until it’s fully redesigned and electric next time. If your thinking about getting a 21’ wait until 22’ since a lot of the bugs it seems like will be smoothed out.
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SHAME on YOU Lincoln!!!
After owning two previous versions of the Navigator (2008 and 2014), I decided to continue my allegiance and trust on the more recent Navigators that I really wanted to upgrade my 2014 Navigator. The current model looks so pleasing to the eyes and all the "hype" from advertisements about the new Navigators, I purchased a used 2021 "Reserve" with 35K miles. The first week driving the vehicle, I have already experienced several serious issues with the vehicle...too many to write down here..I also find that the interior cabin description dished out by dealers and media hype paid by the manufacturer are FALSE and deceiving. Cheap materials, Cheap leather, cheap plastic chrome, ordinary steering wheel for a 80/90K/100K vehicle. My 2014 Navigator was a much better built vehicle inside and out. Sadly I have only driven this junk for only a week...Took it to the dealer to address all the issues. TWO weeks in the shop and still under repairs... Tip for other buyers..do your homework...research NHTSA for recalls, search the web for other owners who have experienced concerning issues with this vehicle, check the VIN for past issues; Use car websites for detailed history report. Use the Lincoln website for VIN history...TEST DRIVE, have a mechanic check the vehicle thorougly if buying used...
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2023 Navigator L 4x4 custom order
We ordered our Navigator and was very pleased when we received it. It arrived with a problem with the second row captain chair and Billy Howell Lincoln in Cumming, Ga. corrected the issue temporarily. We later contacted them about picking it up and fixing the issue again, but we were now told that we lived to far and had to drive it down to them, plus if a loaner was available we could get one but not guaranteed, though promised during the purchase…… Call Lincoln Concierge service and they weren’t helpful either. I guess they don’t care what the dealership do or say…. Sad day, Cadillac never treated us this poorly, even though we love the Lincoln, the customer service is the worse!
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