Used 2018 Lincoln MKX Black Label 4dr SUV (3.7L 6cyl 6A) Consumer Reviews
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A very smooth SUV
Mike, Fairfax, VA, 09/30/2018
updated 10/05/2021
Lincoln MKX Black Label 4dr SUV (3.7L 6cyl 6A)
32 of 34 people found this review helpful
My MKX is a top of the line Black Label model with the 2.7 turbo charge engine with 21 inch wheels. I have driven the MKX for 3 years with no problems. It is a pleasure to drive and very comfortable with the 22 position seat adjustment and massage feature. I like to drive it in Sport Mode as opposed to Comfort or Normal. The ride is top notch and the 2.7 turbo engine has peppy and smooth pick up. All the pick up you will ever need or want. The Black Label interior is luxury, the 22 way seats with massage are wonderful. The Push Button gear shift (which unclutters the central console) takes only about a week for you to stop glancing down and place your hand on the console to search for the non existent gear shift. Instead you look ahead and push a button with eyes toward the front of the car. Now the center console is for large central storage compartments and 2 open storage areas in front of the dual cup holders. The Black Label leather interior is top of the line. I have the thoroughbred theme which is black and tan with maple wood paneling. The safety technology on this model includes all the recently available features from 360 degree camera, BLIS, Adaptive Speed Control, Lane Assist and forward collision. Combined with SYNC 3 (which is a major improvement over previous systems) Navigation, voice command, apple play, USB ports and modem, you have a truly luxury well equipped SUV that rivals and often surpasses those offered by other manufactures.
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Screwed in Oklahoma
David Nudell, Edmond, OK, 01/18/2019
Lincoln MKX Black Label 4dr SUV (3.7L 6cyl 6A)
30 of 49 people found this review helpful
Be advised that Lincoln must be going out of business. They are not making new parts for their new autos. My new 2018 MKX right front headlight was damaged on October 26, 2018 and Lincoln could not get me a new headlight until January 11th, 2019. No headlights (that worked) were available in the United States. I am paying $752 a month on my lease and can't get my car out of the shop because there are no headlights to replace the damaged one. To make it worse, I paid for a Black Label service and it really sucked. In January, my "SPECIAL ADVOCATE" was offering me 4 days of lease compensation for my long wait. Well Mel, can take his offer and place it where the Sun doesn't shine. I got a new advocate and she got a headlight on the way and was at least going to compensate me for most of my down time. I haven't seen a penny yet but I have faith in her. I needed another new vehicle and bought a $95,000 dollar Cadillac ESV. I was ready to buy a Lincoln until this mess. Mel, you just cost Lincoln a sale and probably any future sales from me or any of the 1000 people I work with. I had a similar problem with a new Chevrolet in 2014 and after 1 month, they offered to give me my money back or in 3 days they would have the car fixed and give me a credit of $1000.00 to use in their parts department. They offered this to me, I didn't even have to ask. I took the $1000 deal and bought 6 new jackets. I love the car and have had no problems since then. We now have a new headlight and estimate that I will get my new MKX Black Label ready to drive on Monday January 21, 2019 almost 3 months being broke down. Am I eligible for the Oklahoma Lemmon Law? I gave the car a one star rating because 3 out of 4 months of leasing the car, I haven't been able to drive it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value