Used 2016 Lincoln MKX SUV Consumer Reviews
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Buyer Beware!!
debbie harwood, 03/21/2016
2016 Lincoln MKX Select 4dr SUV (3.7L 6cyl 6A)
26 of 32 people found this review helpful
I purchased the MKX in Oct. 2015. Loved the car until it stalled on the freeway in traffic with only 2200 miles on it. It has now stalled 2 more times with trips to the dealer and no definitive answers. They have called technical support and re calibrated RPMS and replaced temperature sensors. This is a brand new car with only 3800 miles. Hugh mistake and disappointment in Lincoln Customer service and Dealership.
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I would not buy this car...it is unreliable
Michelle, 06/24/2016
updated 12/27/2016
2016 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
19 of 23 people found this review helpful
This care is so comfortable and drives fantastic... BUT do not let them sell you on the My Touch navigation system. They are moving all this year to Sync 3 which is great but are still selling early 2016 models with My Touch - It is frustrating, slow and will leave you stranded. I had a loaner with the Sync 3 and it was night and day. I love this car but I bet I will get rid of it within 3 years due to the navigation system....It takes forever to compute and randomly the keyboard just disappears. I have taken it in and they can't do anything about it... I would recommend this car to anyone as long as you don't get suckered into the old nav system. I do have to say that the service folks and Gwinnett Lincoln have been a pleasure to deal with. I do wish the Lincoln dealership/Service was completely separate from Ford due to it is very busy but the staff does go above and beyond. 12/26/16 updated review - the car has been in the shop 7 time in less than 9K mile for various forms of issues. Twice for throttle rod where the car just dies in traffic and then will only go 5 mph which is extremely dangerous in ATL traffic. The computer is this car is buggy - errors show up on the dash and I take pics with my cell and then Lincoln can not replicate it. The lift gate sensors are unpredictable and come down on you for no reason. I would never purchase this car again due to the computer system...It is great when it wants to work. The navigation system still blacks out for no reason. It still drives like a dream and is very comfortable, I love all the cameras to park, back up etc. The other think I absolutely hate is since I spend so much time at the Lincoln service center is that it is also mixed with the Gwinnett ford dealership and therefore it is always chaotic. If you want to buy a luxury car then my advice is to avoid this car and also go with someone that has a stand alone dealership and is has a longer time in the marketplace - Maybe 2017 they will get the bugs worked out. I did not pay 50K plus for a car that I have to drive 45 min each way to the dealership every other week to drive a loaner.
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2016 Lincoln MKX for sale near you
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So far very good.
John Bernheisel, 09/15/2016
2016 Lincoln MKX Select 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
Only 2000 mi. On it so far enjoying it and absoulty no issues.
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Smooth, Attractive & Comfortable
Vette Owner, 10/06/2018
2016 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
5 of 5 people found this review helpful
The MKX Reserve with the 2.7 turbo V6 and just about every option available represents the perfect SUV that rides comfortably - which is what you want a people mover to do rather the harsh rides of several “sportier” competitors. It has been a trouble free 23,000 miles thus far. Only complaints would be to have better tires than the standard Hankooks and better quality plastics on the center console. The rest of the vehicle is solid with very good quality materials and build. I have been impressed with it after owning Mercedes, Audi, Cadillac and Audi products and will consider the new Nautilus when it comes time to turn the MKX in.
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Lemon Law Applies
Kathy Davis, 04/24/2016
2016 Lincoln MKX Premiere 4dr SUV (3.7L 6cyl 6A)
30 of 40 people found this review helpful
A 62k piece of junk. Right front running light went out before owning the car 2MONTHS. It has been the dealer SIX times and they can not fix it. In additional to that I have had many, many, many electrical problems with this car. The odometer has disappeared, the left turn signal light comes on when I have not activated it, the radio turns on all by itself, I get a gray shadow of the car on the center screen at the end of my driveway and the indicator alerts me with a red light, front left always, when I'm in the middle of a double wide driveway (this has happened too many times to count) , back windshield wiper turns on by itself, once after leaving the dealership I had a repeating message about Pre Collision Assist Not Available & Service AdvnceTrac in a constant loop until I turned off the car. Ford has been unable to duplicate all of the issues even after given proof of. I was told that the 2016 has a new Sync System and that could be part of the reason. I have had to contact an attorney and file a Lemon Law Suit against Ford as they just want to keep trying to "fix" the issues. Extremely disappointed in Ford. Should have bought another Lexus - I never had one problem with my RX330 in 12 years!
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has small problem still has problem with exhaust
allen, 04/24/2016
updated 11/10/2021
2016 Lincoln MKX Reserve 4dr SUV AWD (3.7L 6cyl 6A)
19 of 26 people found this review helpful
love the car, I have 4kmiles ,noticed a smell of fumes in car. mostly when I down shift to enter highway ,so bad I need to open window, FL dealer look at it and said they fixed it , still happens called Lincoln and made an appointment with my dealer upstate NY. if the fumes are so great wonder how much with normal acceleration it give out to cab, worried about grand kids in car . hope Lincoln has reading equipment to measure the amount of exhaust in the inside of car, this may be a defect in the mkx , FL did not have that model to test another mkx .as far as gas mileage 24 on the hwy. but only 12 to 13 in traffic ,the car itself look great, rides great, handles great, it has all the options , seat message great, safety very good. at 12k had one recall and still get Odor in car .smells like exhaust car is at dealer for the 6th time can not find trouble , I have a case number waiting for buy back. Lincoln kept car for a few days, smell was corrected for two months. after making a trip to FL it has stared a gain. its may now I will again bring to dealer to check it out .car has 25k still has problem with exhaust ,i have lemon law lawyer on it now, they trysted to fix 3 times an could not. waiting for lemon law decision
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I love my MKX
Meg, 09/30/2016
updated 04/14/2017
2016 Lincoln MKX Black Label 4dr SUV AWD (3.7L 6cyl 6A)
8 of 10 people found this review helpful
Comfortable and enough get up and go to keep me happy. I really do like this car and feel like driving it is stress free and almost relaxing. Great in snow and on ice with the AWD. I am getting better mileage than the sticker sheet said so am pleased with that. Update: 6 months after taking delivery this car is everything I could have wanted. So glad I purchased
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My 1st and last Lincoln MKX!
David Glowacki, 08/18/2017
2016 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
7 of 9 people found this review helpful
I am leasing (2yr.lease) this 2016 MKX. My last two leases were MKZ's, they were awesome! I thought I'd try the MKX as a change from last two MKZ's. This is proving to be a huge disappointment. I have most every option you can get and that still does not change things. My MKX is 8 months old with only 5,000 miles on it. I have had nothing but quirky and annoying problems. While driving at night the "Service Headlamps Light" came on and then they quit working minutes later. I drove home with only the parking lamps on. The dealer reset the computer and they worked again. Since then that warning light has come on briefly and then gone back off. I've taken it back and they can find any fault codes stored in the computer. The carpeting has pulled away from the sills on two of the four doors. I had a very annoying rattle in the all glass moon roof. It took the dealer a week to pinpoint and repair. Also I will get exhaust fumes in the cabin when I need to accelerate quickly. The dealer changed the cabin air filter, that did nothing. The most annoying thing and something they are aware of is that hood flexes while driving on the highway. You can actually see it moving. I am afraid it's going to weaken the latch and come loose while driving. They said the flexing is because the hood is fiberglass?? I've owned many cars, expensive and inexpensive ones. Not one of them ever had a hood that flexed. The dealer has assured me that the hood will not come open, I am not convinced. An almost $60,000 vehicle should not have this issue or any other issues like I've experienced. For those of you who own a 2016/2017 MKX watch your hood as you go down the highway and you'll see what I am talking about. Hopefully the 2018 MKX went back to the drawing board before they began production?
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My Wife Bought Seats
TeeVee, 03/24/2020
2016 Lincoln MKX Reserve 4dr SUV (3.7L 6cyl 6A)
5 of 6 people found this review helpful
This car is so comfortable my wife and I drove from Birmingham, Alabama to Ventura, Calif. stopping only for gas and food. 30 hours in the saddle splitting the driver responsibilities. The back end and back seat were loaded full of stuff so we could only recline the front seat slightly to nap. Didn't matter. We never felt out of sorts. The main reason she bought this vehicle was for the seats. She sat in about 15 other similar cars but bought the Lincoln because it had "the most comfortable seats." It has enough power on tap (305 hp) to do anything (within reason) including 80 - 90 mph on those long deserted freeways without flinching. Handles and drives really well in any city situation. Much better than I expected from a Lincoln. So far not one repair required (52,000 miles). Not even tires. Only routine oil changes. If you are in the market for something comfortable you owe it to youself, and your deriere, to at least "sit" in one before you buy anything.
Land Turd
Noname, 07/27/2018
2016 Lincoln MKX Premiere 4dr SUV (3.7L 6cyl 6A)
5 of 6 people found this review helpful
Well, I just got rid of my 2016 Lincoln MKX. Here are the reasons why: 1. Driver side seat kept moving on its own for no reason...really 2. Very bad pick-up. I must have had a car with some sort of transmission problem that no one could ever find, but stepping on the gas would almost make the car stall. This was a tempermental problem. Some days it would be fine. Forget about passing someone on the highway on a Lincoln bad day. 3. When I changed gears from park to drive or park to reverse, the radio would go on 4. Computer would freeze unpredictably even when driving. 5. I have been a driver of many different cars and I know how to defrost a windshield. It was impossible to get the defrost to actually do its job. Did not matter setting,heat,AC,windows open, windows closed, recycle. Nothing worked. I had to literally use my hand to wipe the condensation to avoid getting into an accident. 6. Heating system is not balanced regardless of setting.. In winter, your feet would be on fire and you would freeze your face off. 7. Would constantly throw codes, which would magically disappear without a trace. After many trips to the dealer, and their inability to find any problems, I gave up. Gone!
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