I'll give the car high marks even though there are definitely problems with the touch system. I personally have an issue with my phone not staying linked to the car. It constantly disconnects, then re-connects. 4 to 6 times during a 20 minute ride to work. The computer that's in the car reminds me of an old 386. It works, but works slowly (relatively speaking). It sometimes takes 20 seconds or more before the radio starts playing after start-up. NEVER try to use the touch screen before the system is completely loaded...(about 45 seconds). If you do, it will not work well. But all this can/will be fixed. Most everything else works fine, and there's a LOT of very cool stuff.
This is my 3rd consecutive Lincoln - just sold my 06 LS and bought the 11 MKX. This car is fantastic. I did compare this with Cadillac SRX and it was really no comparison at all. The Lincoln simple had more standard features that I wanted. The new looks and the highly advanced technology really sold me on this vehicle. IMO, the new front grill and the new taillight design are BIG improvements over the previous MKX. The MyLincoln Touch sync system is unbelievable. I am far from a techie, but I do like new technologies and the MyLincoln Touch system is great. If you are not very proficient with new technology you may have a longer learning curve, but it is well worth it. I am still finding new things out and I have had the car for almost 3 weeks. I actually like the the touch screen technology more than the voice recognition. It is very similar to using a smartphone.
The car is OK, the lincoln my touch is gonna make you hate it. If you get in the car and drive to the store, the car works great. If you want to do something like listen to the radio, be prepared to get angry. It does things like reboot leaving the volume loud and on an AM station for 2 or 3 minutes while it does it. The navigation is too hard and slow to use. It will take about 5 full minutes to get a restaurant detestation into it. The data base is WAY out of date. My Touch is awful.
I researched this rig a lot and it is exceeding all the good news I found. We got a loaded one including the adaptive cruise - that is a great safety feature. The backup camera is awesome and there are also sensors in the taillights - not on the bumpers - very cool. On the second day, my wife was backing up and the sensors went off because a woman started walking behind her - an injury/law suit saved. The car has many redundancies built in which are extremely valuable. For example, the car can be entered with the fob, the touch handle, the Securicode on the door, or a key that is in the fob. It is keyless, pushbutton start - my wife leaves fob in her pocket. Gas mileage is near EPA.
Had the car for 10 days. Drove 350+ miles. Fantastic! impresses everyone from interior to exterior looks and features. powerful torque! Powerful yet sturdy and quiet. Fun to drive in Manual mode. Back camera outrageously fun to use. voice commands makes you feel like playing around with it! Ambient lights make you want to try them all! roof for driver and passengers? awesome! sensors for blind spot cars? amazing. Opening the trunk without taking the keys off packets while caring grocery bags, should be made into LAW! MUST have! steering wheel too good to describe. Test drive to understand. do you want 5 days weather forecast? no problem. sports scores? no problem! The LEATHER SEATS, ohh! etc