Used 2008 Lincoln MKX Consumer Reviews
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Over-rated
As far as the exterior style goes, nice lines, sharp looking! Here comes the bad news! It has a horrible exhaust noise that sounds like a cow ready to give birth! The ride is smooth if you're on a newly paved road, but at higher speeds, turn up the volume! The MKX needs to be find tuned, there are just too many squeaks and rattles for it to be marked Lincoln! It's a glorified Ford Edge! Too bad! Nice looking!
Great Car
We were looking for a vehicle large enough to carry 4 passengers and luggage to and from the airport. Turns out this car was that and also great to drive. Very comfortable ride and all of the amenities. Navigation works well. No service issues over 2 years. We were going to buy a less expensive crossover, but were glad we didn't. "Sync", however, is annoying. The usb port for the ipod is great, no wires, charges the ipod. Voice commands aren't worth the trouble. The indexing tells you each time that it experienced problems and you need to go their website - right! The phone would not stay connected with the bluetooth. The dealer and tech support were no help. Overall, great car.
- Base 4dr SUVMSRP: $5,69115 mi away
- Base 4dr SUVMSRP: $7,999186 mi away
- Base 4dr SUVMSRP: $9,900199 mi away
Water pump design flaw!!
Own a 2008 MKX and the water pump went out, the man hours (over ten ) to change what should be a simple fix is utterly ridiculous. This turns a couple hundred dollar fix into a project with quotes up to $4,000 dollars. Dang Ford, i am so disappointed! Why put a water pump behind the timing chain causing a engine drop necessary to change!!!
Takata Airbag recall.
Back in July 2016 I received a recall notice for my 2008 Lincoln MKX regarding a Takata airbag issue. The recall notice indicated this issue could result in death and/or great bodily harm or serious injury. For a year and a half I've been trying to get this issue addressed with negative results with my local Lincoln dealership (Island Lincoln), finally prompting me to contact Lincoln corporate in Dearborn, Michigan. So I wrote to Lincoln's CEO expressing my concern for this recall, the possibility of death or serious harm per the recall notice, my continued email correspondence with my local Lincoln dealership, and seeking some type of assurance regarding this issue. What I received was a response from Lincoln advising me not to use the front passenger seat of my vehicle to preclude any issue. Mind you I've been using the front seat of my Lincoln MKX for the past year and a half, where my wife sits, and this is the first time I've been informed not to use the front passenger seat of my own automobile. In addition, the recall notice says nothing about not using the front passenger seat and Lincoln's website indicates the issue of the airbag isn't a safety issue and can be used safely until repaired. So which is it? If my wife and I go out to eat with another couple, does she have to squeeze into the back seat with the other couple for safety reasons, as per Lincoln and I drive by myself, or can she ride up front in safety according to Lincoln's website? Is Lincoln lying or misleading? This June is 2 years waiting. Beware this vehicle and recall. Injuries from exploding Takata airbags can be downright gruesome. Police responding to the scene of a minor car accident in California believed the driver had been shot in the face. At another crash site in Georgia, police thought the female driver was a murder victim because of the wounds on her throat. In both cases, the drivers died. The cause of their injuries: a Takata airbag. The recall notice says nothing about not using the front passenger seat. However, Lincoln wrote me not to use it! Beware!! Ford provided me a rental vehicle that I've been using the past 6 months, a 2017 Ford Escape, at no charge. It's now August 2018 and the recall notice I received on my Lincoln MKX was July 2016. That's two years running!! Ford had me sign some affidavit that I wouldn't use, or allow to be used by anyone else, my Lincoln MKX. Now my Lincoln MKX sits parked in my condo parking lot for 6 months straight, unable to be used or driven, in a harsh salt water environment on the ocean. The worst thing you can do is allow a vehicle to sit long term without being used. The Ford Escape is an okay car but it's no Lincoln MKX in terms of driving experience, comfort, features, etc.. If I go another 6 months in this rental Ford Escape, with consideration of the trade in value of my Lincoln MKX, Lincoln would or should find a way to see fit to place me in a brand new Lincoln MKC with what they're paying Hertz long term for the Escape combined with my MKX trade in value..., which would seem or appear to be the right and proper thing to do in terms of customer service and customer satisfaction; not to mention convenience for me. I have to renew the contract with Hertz every month, one month by phone, and the next month by physically visiting Hertz with the Ford Escape to complete the rental paperwork. Hertz is not right around the corner. I should add Lincoln has been responsive and accommodating but the truth and hard fact is my family and I were put at risk, and in possible jeopardy, for nothing more than the monetary bottom line in my opinion. Google the phrase "Takata airbag recall" and read about the severe injuries and death. That alone tells the whole story. Lincoln has an opportunity here like no other, an opportunity to really do the right thing in terms of true customer satisfaction. This experience has been a true paroxysmal cephalalgia for me. And the migraine persists with little to no abatement in sight. In November 2018, after using a Ford Escape rental for 10 months, I had to get rid of the MKX. The MKX sat for 10 months without being able to be used or operated on the beach in the salt air. Ford had me sign an agreement not to use it in order to qualify for the rental so my MKX sat idle until the Takata airbag was repaired/replaced and I had to return the rental. In the meantime the MKX AC compressor stopped working, a fuel leak developed back by the muffler so ther was a noticeable smell of gasoline, all the chrome around the windows pitted, the brakes rusted, the roof rusted, and there was mold that formed on the seats and interior door areas. In good conscience I couldn't even sell it. So I traded the MKX in at Island Lincoln for a new 2019 Lincoln MKC with a warranty. I liked the MKC, it was a good deal, and the Black Label covers normal wear items which is significant living on the ocean with the salt air.
- Safety
Glad I bought this hot MKX
This is a great car and I truly enjoy driving it. Had a major road trip from mid south up to Niagara Falls and back this past summer. The MKX really shines on road trips, with plenty of power and quiet comfort. (Amazing - no road noise! No sqeaks or rattles!) Its a V6 but it has all the zip of a V8. The satellite radio, sound system, MS Sync, power and USB ports are all terrific. Couldn't do without them now.