Used 2012 Lexus RX 450h 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT) Consumer Reviews
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Close to Excellent
The buying experience was great. Other brands could learn from Lexus and how they treat their customers. . The mileage on the vehicle is as advertised. The ride is smooth and quiet. It is a great road trip vehicle. The Enform system is great! So why isn't the vehicle excellent? The navigation/audio system is 2nd rate. In a vehicle that costs this much money the sound/navigation system should be outstanding.
Major problems; returned car
Integrity of cabin compromised -- unsure if due to post-earthquake radioactive stuff or use of cosmoline. Lexus denies use of cosmoline, but service dept at dealer claimed this toxic substance was used; noxious fumes. Dealership would not test under similar circumstances. My wife and child ill; returned car within month with $5000 penalty. Dealer wanted to help, but Lexus company uncooperative. Lexus left me no alternative -- I shall now consider Federal and state regulatory authorities, litigation. In unlikely case Lexus stands behind product, I will update. But Lexus corporate was bureaucratic. Dealership had changed story many times -- such as - -that noxious fumes would burn off
This Car is so good, I just ordered 2 new ones
This is a smaller SUV than the larger LG series I have sold this car and bought a 2017 RX 350...I figured it would take 5-7 years to break even on the hybrid version. Basically, it is the same car with new bells and whistles. Don't buy the lift gate swipe option...it just never works wwhen it comes out.hen I need it. I'll buy a 2020 version when it appears.
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