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Used 2008 Lexus RX 400h SUV Consumer Reviews

4.8 out of 5 stars
50 reviews

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1 out of 5 stars

This SUV almost got us killed several times

Guillermo Misa, 03/14/2018
2008 Lexus RX 400h 4dr SUV (3.3L 6cyl gas/electric hybrid CVT)
72 of 86 people found this review helpful

So there is something wrong with the brake actuator in these models which will DEACTIVATE YOUR BRAKES AT ANYTIME SO BEWARE!!!! I called Lexus in July 2016 to tell them that while driving on the freeway, my ABS VCS light went on, I heard a high pitched sound that went on continuously and I lost my brakes. I was with my 8 year old daughter. She was very frightened and thought we were gonna die. I called Lexus Jim Falk Beverly Hills service department and they said this was normal. They said to just turn off the engine and wait a few minutes because the ABS needs to reset. So after this incident, it happened to me 3 more times and I just did the "normal" procedure of turning the engine off and waiting 5 minutes. But just last week, I was driving my pregnant wife to the doctor and this thing happened again and we almost hit the car in front of us. So I brought it to Longo Lexus service department immediately and they told me that my brake actuator needed to be replaced and that would cost me $4,000 to fix!!! They also told me that this is a known issue with the Lexus RX400h and that they had a campaign that replaced these for free in 2016 and this campaign had expired December 31, 2017. It is March 2018 already so obviously I can't avail of that free replacement. So I called Lexus corporate office and told them my story about losing my brakes, not knowing about the campaign, and Lexus telling me this was normal (They actually verified that phone call in their records). They said they would escalate this to the highest manager in Lexus. So now, they just got back to me saying that even with the record of that phone call to Lexus, there is NO PROOF that the car did lose its brakes because no one inspected it at that time it happened. Let me get this straight LEXUS, YOU WANT ME TO DRIVE A CAR WITH NO BRAKES TO A LEXUS DEALER WHICH IS 10 MILES AWAY??? All i could do at that time was call. And to tell me that this is a normal thing, I believed you, because YOU ARE LEXUS! So now you want me to spend $4,000 for your own mistake?? Gosh, I would never recommend a LEXUS because THEY DON'T SEEM TO CARE ABOUT SAFETY AT ALL!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Lexus RX 400h Excellence

TJG, 03/16/2008
2008 Lexus RX 400h 4dr SUV AWD (3.3L 6cyl gas/electric hybrid CVT)
6 of 6 people found this review helpful

While the RX 400h comes standard with Goodyear RSA tires, it is best to negotiate for Michelin Energy MXV4 S8, b/c of ride improvement, superior wear, better gas mileage by 5% or more. Michelin Energy on the RX make a big positive difference in ride quality and quietness. Don't bother with the Mark Levinson stereo; but do opt for the built-in GPS with Bluetooth and rear view camera. Acceleration at all speeds is impressive; w/a light foot, gas mileage can be 29 mpg+ in city and on a good day 27 mpg+ on the highway w/cruise control active. Expect 25 mpg+ avg. Very nice set of wheels.

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5 out of 5 stars

Great Investment

dgmarnp, 02/28/2009
2008 Lexus RX 400h 4dr SUV (3.3L 6cyl gas/electric hybrid CVT)
6 of 6 people found this review helpful

Having owned my RX400H now for over a year, I can say that is a fantastic vehicle to own and drive. I drive over 1000 miles a month and average 24-28 miles per gallon. If you don't get this type of mileage, you are not driving it the proper way. It took me over a month to get used to the subtle changes you need to make to maximize your fuel economy. It is so quiet for an SUV and very comfortable. Whether I am alone, with my grandchildren, or my parents, everyone raves about the comfort of the ride.

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5 out of 5 stars

Lexus rx400h

Mk, 11/28/2020
2008 Lexus RX 400h 4dr SUV (3.3L 6cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

I have a 2008 Lexus rx400h I have had it for about a year has to be one of the best drives around I can describe it as flawless mines done 185000 miles and drives like new. The only thing I would caution about is the catalytic converter it’s below the drivers seat it’s easy prey for criminals to cut of. I recommend to buy a cat guard and cage apart from that a brilliant vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

RX 400h Review - Great Car

jimr, 06/08/2008
2008 Lexus RX 400h 4dr SUV AWD (3.3L 6cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

Very happy with this car after 2500 miles. Fast, responsive, luxurious interior, great build quality, very comfortable. Great mileage if you learn to drive it properly. So far getting 29.5 mpg in town, 27 mpg on highway/freeways. I pulled my 2500 lb boat for 700 miles on the freeway with no problem and still got 20 mpg. Seamless transition between gas and electric. Plenty of fun gadgets.

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