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Used 2020 Lexus RX 350L SUV Consumer Reviews

4.8 out of 5 stars
8 reviews

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Pros
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5 out of 5 stars

Best SUV for Comfort and Reliability

Nehal, 01/02/2020
2020 Lexus RX 350L 4dr SUV (3.5L 6cyl 8A)
20 of 21 people found this review helpful

I was leaning towards the BMW X5 and my sife was leaning for the Lexus. We were shopping for an SUV for last 3 months. We did not like the GLE as it was truck based, jazzy and uncomfortable seats and the thrid row as cramped. After test driving the X5 and RXL couple of times, we purchased 2020 RX 350L Atomic Silver with black interior, what a great color combination. BMW X5 is also a good choice for those who want luxury interior with, better handling and performance. For us the RXL met our needs of comfort and we were not looking at performance. The third row in the 2020 model slides and is enough to sit mid side adults or kids. We were not looking at a regular 7 seater as we don't want a big vehicle and we only needed 7 seats for occasional guests. Also the third row seats are regular seats with USB and climate control and not jump seats like X5. The front seats are very comfortable and I like the high seating. Premium audio with 12 speakers is good enough for us. Connectivity, wifi, navigation are flawless in our car. Interior is classic and not jazzy like other competitors. The ride is very smooth with almost no feedback from the road. The drag coefficient is reduced compared to 2019 model and the handling is sharper. Go for RXL vs the RX for extra space, seats with hardly any impact on mileage. The infotainment system with touch screen is good however I prefer the trackpad when driving. The heated and ventilate seats and heated steering make long distance driving a pleasure. I would have chosen the RX 450HL but it comes with Captain chars in second row instead of Bench and reduces seating to 6. If you are okay with that, go for the RX 450HL as the drive is smoother and you will get better mileage in stop and go traffic like LA. With Third row you still ahve enough room for couple of small bags or carryons in cargo space. Safety: Compared to competitors, safety is priority and not an option in Lexus. Thanks to Lexus’ Safety System+ 2.0 there is no shortage of standard safety items on the RX range, which includes Siri Eyes Free, automatic emergency braking, lane departure warning, lane keep assist, adaptive cruise control, rearview camera, and automatic high beams. In 2020 RX L there is low-light bicyclist detection, low-light pedestrian detection, road sign assist, and lane tracing assist. Best is wife is happy with the purchase.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Sporty and stylish

Elizabeth B, 01/08/2020
2020 Lexus RX 350L Luxury 4dr SUV (3.5L 6cyl 8A)
14 of 15 people found this review helpful

The above review is like I wrote it. I did extensive research and decided on the RXL. For my family, we loved ghat the second row seats recline and that even though you gain 4.3 ish inches, your increased cargo space is much more measurement wise. I love the fact that I am not driving a huge suv anymore, however, keep my emergency extra seats down just in case. It feels sporty and inside of the car feels luxurious. We recently packed up the car with 2 teenagers and hit the road for a weekend getaway with plenty of room for our bags and grocery items for our cabin. I have also purchased the all weather mats. Love it!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Highest Quality Luxury SUV ever!

Richard, 06/20/2020
updated 11/13/2023
2020 Lexus RX 350L 4dr SUV (3.5L 6cyl 8A)
8 of 8 people found this review helpful

After looking at all of the competitors in its class, the RXL was a clear winner for us. As soon as we took a ride around the dealership as our salesman was showing us the different colors they had in the lot, we couldn’t get over how smooth, quiet, and comfortable it was! It was like getting pampered for a few minutes..we could’ve sat in there while being driven around all day! Anyways we swung for the three row version as we liked the extra cargo space and seats for whenever the entire family prefers going to dinner in one car. Also the third row is automatic folding which is very cool (something you can’t get on two row models). We also didn’t get the navigation package because it had apple CarPlay and android auto. Base 9 speaker sound system is better than average. All of the safety goodies and interior bells and whistles make this car so worth it. The Lexus smart app for your phone is cool too, you can start/stop, lock/unlock, monitor trip, fuel, miles, status, etc. Overall we are happy with it since it sits in a class of its own in terms of luxury and quality. Update 10/2023: Still after owning this RX 350L for nearly 4 years, it’s still the best car we ever owned, EVEN after recently purchasing a 2023 RX 350. This old model blows the new one out of the water in style, luxury, comfort, and quality! They just don’t make it like they used too. The new 2023 model is a lease, but our 2020 one is a keeper.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
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Reliability
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5 out of 5 stars

Comfortable Driving

Bob, 01/14/2020
2020 Lexus RX 350L 4dr SUV AWD (3.5L 6cyl 8A)
8 of 9 people found this review helpful

Very nice car for traveling. Super comfortable & quiet.

Safety
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Performance
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Interior
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Comfort
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5 out of 5 stars

Over joy!!

Lettie Reynoso, 02/10/2020
2020 Lexus RX 350L 4dr SUV (3.5L 6cyl 8A)
4 of 5 people found this review helpful

Driving a cloud!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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