Used 2017 Lexus RX 350 SUV Consumer Reviews
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Rx350 fsport
Research,research! I love my new used car. I have a lot to learn about its computers. Fun,really good place to shop around and found what suited me.
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Great overall so far
I really like the power, safety and look of my 2017 Lexus RX. However, the car is too heavy and the gas milage is kind of low. Also the handling is not very impressive for the base model. The Lexus Mark Levinson sound system is amazing but the factory navigation is really annoying. So, I bought and installed an after market Apple car play to connect it to my phone. I highly recommend this upgrade to anyone with an older model Lexus. If I did not do this upgrade I would give the car 3 stars because of its expensive annoying factory navigation system.
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- Base 4dr SUVMSRP: $25,45517 mi away
- Base 4dr SUVMSRP: $23,99835 mi away
- Base 4dr SUVMSRP: $26,99811 mi away
Lexus works fine!
Love my Lexus except for one important thing.....Can not do a touch screen and have to reach for menu which makes it difficult. I have to stop the vehicle to make any changes.
Steer clear of Navigation system
The 12.3 inch navigation system is a joke. The voice system rarely understands me and I enunciate clearly. I bought a new 2017 In June 2017 and the Navigation system does not show streets that I know have been there for over 4 years. It is terribly out of date. There routes to almost anywhere are never the best routes. It is a $3200 MSRP piece of junk. The rest of the vehicle is fine. I now have 10,000 miles on vehicle and nothing has changed. I had the navigation system updated at the dealer at no charge because I complained it was so out of date. I now have their latest system and it is still hopelessly out of date. Their are still roads in my area that have been in existence for over 5 years that are not shown. The system is balky and hard to use. It is worthless. I use either Apple or Google maps on my phone for navigation and let the $3200 system sit.
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Luxury at its best!
A great SUV, it handles very well on towns as it does in the expressways. Drove a 2023 as a loaner and didn’t like how it handles. We will keep maintaining this SUV for many years to come, is luxury as it’s best.
Overpriced - Lacks Technology
Excellent ride but technology definitely lags other cars. HUD is totally USELESS and a joke at best. Speed limit is displayed randomly with no logic and makes no sense. It is always on the Navigation display in the center of the dash but only on the HUD less than 5% of the time at best. Where is the logic in that? When I took it back to the dealer, they said it was designed that way to reduce the clutter on the HUD and only show up occasionally as a reminder. Are you serious? When I look for it, it is because I want or need to know speed limit where I’m driving. So now I have to look at the navigation screen in the center of the console and take my eyes off the road. This is a 2018 car and the navigation database was June 2016 almost 2 years old when purchased. That is hilarious to me. To spend that much money on a navigation system and then turn around and have to go buy an update which is 1 year old is insane. Save your money, and use your smart phone with Google Maps which is a better mapping system, more accurate, with latest data, and a better display. The PCS system does not even come remotely close to providing sufficient warning and application of the brakes to keep from hitting someone or something. There is no way you would want to be in front of a car and test the system. And in fact Lexus demonstration videos do not show any test of the system with actual people or vehicles in front of the car but a dummy is used instead. Good thing. I have ridden in a 2016 Infiniti QX60 that provides excellent warning and application of brakes. The 2018 Lexus is no comparison and the system will not adequately or safely perform. The rear hatchback will supposedly open with just a wave of your hand over the Lexus symbol. It didn’t work when they demonstrated car to me, so they had maintenance department disconnect the battery for 30 seconds and reconnected and it worked. When I went to pick the car up for delivery it did not work again. So they repeated the same battery disconnect. It worked before leaving the dealership but the following day it would not work again. I called the dealer and he said I had two options, that I could bring the car back into the dealership, or I could disconnect the battery myself and leave it disconnected for 30 seconds and then reconnect and it will start working again. Seriously? So I just bought a 60+ thousand dollar car and I am going to be disconnecting the battery to reset this system for another 24 hours. The logic for the electronic controls for the navigation system is not user-friendly at all. When you want to do something very simple you struggle through the menu items to find the screen that holds the selection you need to make and often times have to either pull out the manual or search online and find out how to get to the screen that you want to make the selection you need. There is absolutely no logic to that system. My daughters 2016 Infiniti QX 60 which is two years older has a much better and more logical menu system. I just purchased a used 2016 Ford Explorer for another daughter and you can start the car remote with the key FOB. Not so the Lexus. With the Lexus you have to use an iPhone and open an app, navigate to a page that shows “start” and push the “start” button. The fastest I have been able to start the car using that technique is 30 seconds as it is totally dependent on getting a connection. Why not use a key FOB that you could start immediately without even looking at an app on a phone. My last 2015 Lexus had a feature that would allow you to open all 4 windows and the hatchback to allow the hot air to escape before you got to car by pressing the unlock button on key FOB for longer than 2-3 seconds. Not the 2018. Have to take it back to dealer to have it reprogrammed. When I purchased this Lexus I thought I was buying a better car but I was sadly mistaken. I fully intend to sell this car and replace it with a QX 60 for at least $10,000 - $15,000 less or a new Ford Explorer with better entertainment and navigation systems. AND, Ford has a training system in their lobby to show you how to work the navigation and entertainment systems in the lobby without sitting in the car with the engine running for an hour while the dealer shows you how to work all the systems. Lexus has stood still and allowed the competition to blow past them with technology.
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It's exactly what I need at this stage in my life
I had a 2009 Infiniti G37, and loved it and it was actually cheap to own. Unfortunately, I ride bikes, I have a house that needs repairs, and hauling gack from the lake to the compost facility. So... replacement time. Besides, it had over 200k on it. In late 2020 I bought a 2017 RX350 with 18,000 miles. Premium with NAV, 20 in wheels, 12 speaker, and all the safety stuff. It's mostly good with about 7k added to the odometer with one scare. The lane keeping actually tries to steer the car to keep it in lane, but on curves it does get it wrong sometimes. Quick trip to the dealer to get that feature turned off. I don't mind the buzz thru the steering wheel, it gets turned off if you signal a lane change. It handles well, I suspect it accelerates faster than my 1982 Mustang GT did. I did find that the mouse works best if you have your wrist planted on the console, less jiggle. It loses a star for the tires. They have absolutely no business on a car like this, They're afraid of snow. Update: So, the LKA has an issue when you use the cruise control. It has a tendency to do the ping pong from side to side. It wants to go left for a while, then right. But only on cruise. I turned off the active assist and only had the vibrate on and it still happened. On the making the car more user friendly, how about a single button labeled TOW. It disables the rear ICS, and it would be nice if it also shut off the alarm just for the rear, The front collision detection is pretty good. The car in front of me stopped, and it started the warning just as I was hitting the brakes moderately. Update. I found out the Nav system was obsolete when the car was brand new.beginning in 2018 they went to a subscription service and stopped updating the map. My car isn't eligible for the subscription. The nav adds how many thousands to the price? Update... It turns out the Nav on my car was obsolete when it was built. 2018 cars could get in on the subscription service to keep the maps current. They knew it was going to happen, and they still released a nav system they weren't going to support for even 1 year. I'm at just over 90k, and the rear shocks started leaking. Local garage suggested Monroe shocks. I called my normal mechanic and he found he could put OEM Lexus shocks in for only $5 more. Reviews said the Monroes were very good, but the OEM was a little more refined on the ride. Outside of that, the car is doing well. I did have the battery replaced 6 months ago. It turned out it was still the original battery in the car.
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Love The Vehicle, However intermittent noise
Purchased Vehicle March 11, 2017. I Love The RX350 AWD. Lexus did a great job with this vehicle. I have just one irritant, there is a intermittent noise or vibration that occurs from time to time with no associated speed or condition. Every time I took it to the dealership and went on the test drive with the technician the noise did not occur and we drove the vehicle under all sorts of condition for more than an hour. So we have not been able to duplicate the issue currently. For now the noise has stopped. My fear is that it will comeback, I just wish I could get the noise to occur with the tech in the car. I'll just have to wait and see if it returns again. Over all I'm thrilled and love this vehicle. RLP.
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The best of all SIX
We sold the 2017 and now have a 2020 Of all the the many features that are on this vehicle, the ones that benefit us the most are; HUD (Heads Up Display), oversized front windshield, visibility from the headlights, road stability and cruise control with radar. Of all the SUVs we have owned (6) in total, the 2020 RX 350 is even better than our 2017. With 65,000kms we traded up to a 2020 RX350. It has more features than the 2017, but we were disappointed that it did not have a style change. We expected 2020 to be the year to have a major design change. We are still very happy LEXUS owners. We sold our 2017 RX 350 to the same family that bought our 2015 ES350. They have a standing order to buy our vehicles because of the low mileage and the condition. They know we would only sell them a trouble free vehicle. The 2020 RX350 is so far trouble free and more sound proof than the 2015 or the 2017. It handles beautifully and takes road bumps without shattering our teeth. We also like the light grey interior leather. No, it isn’t hard to keep clean. Black interiors are hot and not very exciting. We like the contrast to the black exterior. Our buyer is waiting to trade up to our 2020. That will be when there is a design change.
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Great ride....Poor Instrumentation
The ride is great and the interior is quite comfortable. Luggage/Cargo space is minimal. The instrumentation with it's many switches are scattered about and some are difficult to read without their display lighting on. Some software features do not work and I've been waiting over 2 weeks for their telephone support to fix the issue. I understand I'm not the only one with software issues. Their support personal are not very technically savvy with different answers to the same question. Acceleration is not very quick with a noticeable hesitation. Would probably have purchased another Audi knowing what I know now. Lexus has tried offer a high tech car, but, can't get them all to work and then their support is inadequate.
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Luxury Yes - SUV Yes
I’m a Lexus fan and this is my 3rd. First SUV. Getting into the SUV market wasn’t easy for me. I loved my GS 350 and it had low mileage. The one and only reason to go to a SUV was so I could see around the one in front of me. Congested freeways in Southern California requires one to see brake lights several cars ahead in traffic. Ever been in a freeway which turns into a parking lot? It happens here. Anyway the majority of vehicles on the road are SUV’s it seams. So I got one simply to have a better view of the road ahead. Here is the review. 1) this is a luxury vehicle with a soft, quiet comfortable ride. If you live on or frequently windy roads, do you want a soft ride? For my tast it is too soft. 2) acceleration is OK but nothing like my GS 350. Since both the GS and RX have 3.5 liter engines I expected similar acceleration. Disappointing that isn’t the case. On the other hand driving slower and being more patient isn’t a bad thing but I miss the fun factor. 3) braking? No problems but I do believe my sedan was more responsive and would stop in a shorter distance. That is a feeling since no actual comparison was made. I may have been happier with the Lexus RX 350 Sport model as I was accustomed to a sportier vehicle.
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Best Value and Price over any BMW X5
The 2017 Lexus RX 350 Premium is far better than any of the BMW X5's. I know it is not a BMW as far as prestige and and sport driving ability but LEXUS has it all over BMW in terms of safety, technology, innovation and price! Hands down Lexus puts BMW in second place because BMW DOES NOT keep up with Technology like a premium package memory seats that auto retract upon exit (standard on RX h or 12.3 inch Navigation system (standard on RX h) or Heated and Ventilated front seats or 20 inch split five spoke alloy wheels or blind Spot Monitors. Standard on all RX models, Pre- Collision Systems and Pedestrian Detection and All Speed Dynamic Radar Cruise Control and Lane Departure Alert, Steering Assist and Lane Keep Assist (all Standard) You could pay over $75,000 for a BMW with similar packages or pay less than $57,000 for a Lexus with the same equipment. I paid way , way less. Closer to $50,000 on a GREAT deal for Lexus! BMW has priced themselves out of the market! Go get a 2017 Lexus RX 350 and drive the Ultimate Satisfaction Machine !
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I Phone 4S So yesterday! Three ways of control.
Call it a small thing, but why would Lexus go out of their way to create a nifty holding compartment for an outdated phone size and place it right in the middle of the console? Technology is usually a good thing, right? Well in my opinion, Lexus overdid it. There are three ways to adjust the radio, the navigation etc. Why not just make it simple and make it great? Otherwise it is a fun car to drive and handles well.
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Fab Car!
I absolutely LOVE the car- the comfort is amazing and the ride is fantastic. Well worth the proce. The technology is a bit daunting- but that may just be me!
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Gender identity!
The RX-350 is traditionally loved by women. It always has looked, felt and performed in a soft, albeit competent, way. Men could accept it for what it is...a cushy, comfortable, quiet and predictable performer. With the latest rendition of the RX-350 (2016) we have a clearly masculine exterior, perhaps aimed at the male buyer, but with the traditional interior and all the soft gook that goes with it. It is the ultimate dichotomy. Along with the seemingly doe-like interior, is a horror show of lights and controls. I find this to be the worst ergonomics of any vehicle I have ever owned!!! Ughhh!!! Perhaps it is good that this car has a lot of safety features. There are so many tiny control icons and status lights, that it is easy to be distracted from driving just trying to find, much less use, the needed controls. This includes controls on the bottom of the mirror that make it easy to knock the mirror out of alignment when using them. Please, Lexus, look at the Chrysler Pacifica dashboard and controls! Anyway, my wife likes it.
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Lexus #2
This is my second RX. I liked my first one so much that I always knew I would get another one when the time came. The best car I have ever owned. I have owned it for a year now and I'm am very pleased with everything about it. I honestly can't think of one negative thing to say. It is way more car than I expected for the price.
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Used to Own 2 MDX's Before
I used to own both 2011 & 2014 MDX's but switched recently to 2017 RX 350 (Luxury Package). MDX has good acceleration/passing and excellent cornering. Other than those, RH 350 is better in every aspect. 2014 MDX had serious quality control problems like constant rattling from the under, scary noise when accelerating, steering getting stuck/making scary noise when switching transmission from rear to drive, almost impossible to drive on foggy/wet days due to defective mirror defrost function, backup camera almost impossible to use on wet days because of the stupid location of camera, and on and on. I took it to a dealer but all they said was there was nothing wrong with the car!! I got sickened with their response and decided to switch to RX 350 and I think I made a good decision so far. I have yet to drive more but so far I'm very satisfied with RX 350 in every aspect.
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A lot room for improvement as a "Luxury" vehicle
The front wind shield wiper makes annoying noise when the blade hits the left end. The newly designed rear wipers can not reach the lower left and upper right corner under raining condition and create blind spots. The acceleration peddle is very noisy when it is released and this should never happen to a "Luxury" vehicle. The discomfort seats give a feeling of riding on a cheap truck.
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Stay away! Rodent feces issues!
I purchased the Lexus brand new at Lexus Monterey Peninsula. After the last two services, it is costing us $200 and now recently the 2nd service $1200 because of rodent getting into the air ventilation system. The first incident, they found rodent feces in the air ventilation system which blows into the car. I have three young kids and it’s a truly safety issue on my end. The service technician admitted that this often happened. I reported the problem with Lexus and nothing has been done. It did happen again on my second service which is now costing me $1200 “15k service” as the rodent damaged the air mode outer door in the air ventilation system. I contacted Lexus again and they won’t cover anything even though my car still under the bumper to bumper warranty and I purchased an additional maintenance plan to avoid any fees for the next 5 years. I told them, I had a Honda Odyssey and currently a Ford f150 without any rodent issue. Lexus truly does not care about issues/complaint knowing that it could be a safety concern.
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Small touches
Missing drivers cup holder. Storage under center console. Could use passenger dash tray. No audible lane change alarm. No engine shut off at stop. Bad phone compartment, strange.should be no charge for phone app.
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4/5 on paper but overall experience is better!
Know this. The current generation (2016 and beyond) RX 350 is not a corner carver. But it is the best in its class at what most people need it to do. If you don't need 3-row seating, ultimate performance (sport or off-road) or a huge cargo area....go full speed ahead with it. I have replaced my stock tires with wider 265/50/R20s, which have improved the stance and handling of my car; and now it feels a little closer to the F Sport badge. It dropped the MPG a little, but I can live with that as a viable trade-off. Otherwise, everything else is curry! It is smooth, fairly quick and very comfortable. There's a reason it's been the best selling luxury vehicle in the USA for the past several years.
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Lexus RX 350 F Sport - Category Killer
Great vehicle. Beautiful, drives phenomenally well, many advanced features. Three modes of driving; Eco, Sport, and Sport +. Martin Levinson stereo. No SUV beats this vehicle.
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Slow transmissions but fixed
Bought my used 2017 rx350 for 6 month. First got it the transmission switch gear very slow and sluggish. After I changed the transmission fluid last week it becomes as good as my last 2010 rx350. Reliable and comfort but not sporty.
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Amazingly versatile- from Tuxedo to Overalls
Love the reliability. Decent gas mileage around town and in the mountains 20-23 mpg. Very comfortable for road trips. Have gotten large sofas into the back. Lots of comments from strangers how much they like the car. Update: Sold car with 85,000 miles on it. Needed cosmetic work- color wore off armrest; seats were cracking even though annually I cleaned and treated the leather; misc dents and scratches. Hit a pothole and was quoted about $2k to repair the rear out of alighnment issue. Would have bought another one but felt there were better SUVs for less money now available
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Poor redesign of rear entry/exit
In an effort to have floating roof line, the designers failed to notice the passenger comfort and safety as they exit the vehicle. Not so much getting in, but one gets out without paying attention to the roof line, you could most certainly get hit at the temple if you don't lean forward as you get out ...... It's disappointing to see this from Lexus, not to mention their interior is cluttered with too many types of cheap materials and finishes, which does not flow well. Gives a very clumsy finish. If not, I would have bought it. I liked the BMW X5 interior, but with all their reliability issues, I've settled with Porsche Cayenne.
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A Lexus RX350 in every garage.
If it was up to me, everyone would be driving a Lexus RX350. This is my 3rd one since 9/9/99 and they get better each time. Other than the 2017 we are still driving a 2004 and have not had any problems with this RX330. If I had not wreck the 99 RX300 I'm convinced it would still be in service. I swerved to miss another SUV and turn the RX300 over.We had to be excavated through the moonroof. The only injury to me or my wife was my pride.
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Great Car!
Good Value
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A TRUE FOVEVER CAR!!!!
Alsome suv with great dependability
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Outstanding SUV
Luxurious and smooth ride with great features with safety in mind. You won’t be disappointed.
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Purrrrrfect for our needs
Spectacular luxury and comfort. Voice recognition outstanding. Very good get up and go. Bought on end of month at end of Golden Sales Event, reasonably good value for luxury car. Super good detail inside. Time will tell about reliability but I expect very good. Chose RX 350 over Volvo XC 90 except for 3rd seat Lexus IS hands down nicer vehicle. Plus was worried about XC 90's 4 cylinder turbo & super, much unknown
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love the car...It’s big, it’s stong, it’s sexy
Great for freeway comfort driving and in the crazy driving world of the big city you know you are protected.
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Tremendous automobile
The 2017 Lexus RX350 had everything my wife and I wanted in a car at a fair price. It does have more bells and whistles than we need. But the ride is smooth and quiet, And over all we are very pleased with this purchase.
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Great vehicle
Great ride, handles top notch. Comfortable, awesome safety features. Did i say comfortable, I’m 6’3 ,265. This rx350 f sport, impress me every time i drive it. 20,400 miles on the clock and this Lexus shows no signs of wear. This f sport is why i only by Toyota products. Zero trips to the shop other than oil changes. This is crazy, you only have to change the oil every 10,000 miles per Lexus. How about that for low cost of ownership. I will admit I personally think that to long, it gets changed every 5,000 miles.
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Early impressions after an '02 Lexus LS 430.
This is an SUV not a Luxury Sedan, so the ride will take some adjusting to. It had 24 miles when we picked it up, now 550. The vehicle handles better in all aspects and we have likewise become comfortable with its strong response, transmission and how it settles to a relax mode but ready to surge. A lot of power on Eco mode, imagine Sport mode. Comfort is present at all times, driving safety features are excellent assists. Again, this a brief experience, time will provide more information.
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FSport
Had a 2010 RX. This is a lot more car and the technology is fantastic.
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Not a pretty face !
I do not like the looks of the grill but you can not see it from the driving seat. The grill no longer bothers me. The cross traffic warning both front and especially the rear are a very nice features or this car! The lane keeping feature has taught me to track my driving lane more accurately. This is a very capable car and I believe it can make you a better driver certainly a safer driver. Best car we have ever owned!
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excited for my new RX!!!
There's no words to describe how happy I'm to buy my new RX. Thank you Andy E. for helping me in everything!
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Great car
Drive’s awesome
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Car starter not standard with my 2017 Lexus?
I really love my 2017 F-sport Lexus SUV, but I think it is a shame that a vehicle this expensive does come equipped with standard remote starter using the key fob. I have to pay Lexus Enform to use remote start with the key fob and if I want to start my vehicle using the phone app.
The Gold Standard
There’s a reason other automakers of SUVs compare themselves to the Lexus RX 350 —it’s darned hard to beat. Last fall we went looking for the one vehicle that could give us everything we already had in two — a Lexus 460 LS and a Nissan Murano. The RX had all the comfort, quiet and dependability of the LS and charged through snow as well or better than the Murano. Complaints? Just a couple. It costs more than it should. The extended sunroof hardly opens a crack. And the voice commands are pathetic. Ask for “play MSNBC” and you might hear “Sing My Country ‘Tis of Thee. (The Select a year button wasn’t working. It was 2017)
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Sexy Atomic Silver RX350
The sleek design, info system functionality, interior layout, sound system and exterior color make this vehicle truly exceptional. The Atomic Silver color makes it stand out in a crowd. It has all the bells and whistles. It is the third RX350 I've owned and each one is better than the last. The vehicle has multiple performance modes via a touch switch and a variable AWD feature. Pretty awesome vehicle.
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Love this car!
Everything I wanted on it except Nav., but there's an app that works with it so I have navigation anyway.
Best car I’ve ever own!
This is a fantastic vehicle! Very plush inside all of the materials are soft to the touch. Full Of safety features. Also it is very quiet!
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Great Performance and best unique interior color
Do not want to trade, but I do every 3-4 years. Never a problem. Rides like a dream. Powerful and comfort.
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Becky & Bill
We Actually Bought The 2017 Lexus Suv RX F Sport Model ,Beautiful in The way it Drove and Rhode!Car was Just Mint Condition & Wr are Sooo! Happy We bought Our Car there after Stopping at Several Dealers in the Last Few Months!
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Set Your Eyes on Lexus Only
Reliable
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Fabulous Find!
Everything and more that was in the description. Fell in love at first sight. This car makes me happy from my head to my toes. Your e-mails are so much more informative than the other sites.
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Happy with the Lex!
Drives very smoothly, big car ride, fast off the line with 290 hp V6, great gas mileage 27 highway and 19 around town, all the creature comforts and safety features, and then more, very well engineered in design and reliability. Would get a new one in a heart beat if they had not priced me out of the market!
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Review
Great ride.
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Love my car
It’s good and nice condition car. I enjoyed when I drove.
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