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Used 2016 Lexus ES 350 Sedan Consumer Reviews

4.5 out of 5 stars
52 reviews

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5 out of 5 stars

first 9 months with Lexus ES350

BJG, 04/05/2016
updated 10/07/2016
2016 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
15 of 17 people found this review helpful

This car is delightful to drive! The ride is so very quiet - no road noise at all! The stereo (standard issue) has an amazing sound. The mileage I'm getting is between 24- 25. This is mostly rural/suburban driving of about 20 miles a day. I've had the car for 9 months - about 7,000 miles - and I've had zero issues. The technology is too involved to figure out for myself - I called and spoke to the dealership's technology person, but found her not very helpful. I didn't get much training on the technology at the time of purchase/lease - so that was unfortunate for me. I live several hours from the closest dealership - so they sent someone to pick up the car for its 6 month check up, they washed it and returned it the following day.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

First foreign car

Howard Jenkins, 05/29/2017
2016 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
6 of 6 people found this review helpful

This is our first foreign made auto. This 2016 ES 350 so far is very nice for what we paid. We're a little disappointed with the bamboo interior. The seats appear to be turning dark at the perforated holes in the seat. I was advised to use simple green to clean it but I afraid this may change the color or make it worst. Please advise if anyone else have this problem.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Headrest issues prevent a sale!

Cristo, 02/28/2016
2016 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
32 of 39 people found this review helpful

This automobile was on my short list. Now, after several years, I am finally prepared to purchase a car that will last me for the next 10-12 years. Overall, I was very pleased with the 2016 es350 Ultra Luxury Sedan, and would have "plugged the trigger" and made the purchase. However, due to the terribly designed headrest in this car, I will sadly have to pass. What a shame! The car is everything I need and want. Unfortunately, there really is no way for me to be comfortable while driving. I tend to sit fairly erect when I drive, and the headrest makes me very uncomfortable. I am 6'0. Now, I am considering my other choice, 2016 Toyota Avalon Limited. Of course, it will lack several "luxury touches", but the headrest is not as intrusive as the es350. I wish Lexus would make an adjustable headrest that you could adjust an inch or two backwards. I know this is for safety, but I feel certain that I am not the only person that feels this way.

Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

2016 Lexus ES 350

Michael, 04/16/2016
2016 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
26 of 32 people found this review helpful

HVAC system does not work properly. After the temperature reached setting number (auto, 70 deg) cold air start to blow in your face, head. Lexus does not recognized the problem, can't fix it.

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3 out of 5 stars

Unhappy with 2016 Lexus es350 Rides like a truck

Mona Frame, 01/23/2016
2016 Lexus ES 350 4dr Sedan (3.5L 6cyl 6A)
39 of 49 people found this review helpful

If you have owned a 2011 or 2005 Lexus do not expect the same comfort inside or on the road. The seats are hard, road noise inside is bad and I am very dissatisfied with its over all ride and comfort, and road noise. Mine rides just a tad above my husbands 2015 Dodge truck. I don't know what happened to the quality but I am very unhappy with my new 2016 Lexus es350. I did not test drive it and that was a big mistake. However, I did not test drive my 2011 or 2005 and I am m not sure a simple test drive would have been enough to tell me how uncomfortable this 2016 was going to be. I trusted since I was buying a high end car like the lexus it would be of a quality I had known before. I am looking for a 2012 or earlier used lexus and will sell this one. I just hate that Lexus has fallen into the cheap car routine. Why not have leather seats?? I don't want a sports car I want a car that is comfortable. Very displeased with this new car would not recommend unless a person wants an sports rcar.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
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