Used 2019 Land Rover Range Rover Velar SUV Consumer Reviews

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$49,961 - $55,525

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This car is not reliable, don't buy it

Debcos, 12/17/2019
R-Dynamic SE 4dr SUV AWD (3.0L 6cyl S/C 8A)
37 of 37 people found this review helpful

Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc. I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the breaks. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him…. I’m EXTREMELY DISSAPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car, it’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

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Technology galore

Rovering Rover, 12/14/2018
4dr SUV AWD (2.0L 4cyl Turbo 8A)
27 of 29 people found this review helpful

If your looking for a mid size luxury SUV then you should at least consider the Range Rover Velar. This is my first Land Rover and I'm quite impressed with the quality and workmanship of this vehicle. Although they don't come cheap, I think that you will find the technology very rewarding and enjoyable. The ride is wonderful and the 2.0 liter turbo is very responsive and provides very good fuel economy. The age old concern is Land Rover reliability but I'll hope for the best in a second year model and cross that bridge when it comes but for now I'm very impressed with my Range Rover Velar. Update to my first review still finds my Velar with no issues. The car continues to be a fun car to drive and even more so now that I’ve had time to figure out more of the technological features. Great vehicle and very satisfied with my purchase. Update to my purchase- After 15,000 miles my vehicle is still a joy to drive. No buyers remorse at all. Update after 2 years of ownership- had an issue with the excessive fan noise relating to the cooling system but that was corrected under warranty. Other than that everything has worked as designed and the cat still looks like it could be sold as new. Very well built vehicle with quality materials. Update of review after 36,000 miles has the vehicle still in like new condition but have experienced continuous problems pertaining to the cooling systems. Local dealership is very slow to correct problems under warranty which is very annoying. The battery died way before it should have and it is a battery replacement that is under warranty but can only come from Land Rover which is also very annoying. I would applaud the Velar as a wonderful driving SUV with quality workmanship but expect to make return trips to the dealership for issues with reliability.

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Worst vehicle I have ever owned!!!!! DON'T BUY IT!

Bon Fit, 10/22/2020
R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
16 of 17 people found this review helpful

My 2019 Velar R has been plagued with issues from the day I drove it off the lot. It was in service the next day! The infotanement system which is also the heating, air, defrost controls is plagued with issues. Many times it goes completely black. You have to shut the vehicle off to get it to reboot. This also happens when driving & the interface with Apple I-phone is terrible. They say you need a Apple cord. It does not help. It is distracting when driving because it takes your attention off the road putting you in danger of an accident. Transmission problems on-going from date of purchase. The worst...I put it in park and was behind the vehicle, it shifted into reverse and almost ran us over. I had to rush into the vehicle and shift it back into park and shut the vehicle off. The the transmission knob flashes yellow and you cannot get the vehicle to go over 30 mph. When you applly the gas it slows way down... one of these times it was a fuel pump. Other times when the vehicle shuts off when you stop it will not go back into gear. When i'm at a stop light I have to shut the vehicle off and restart to get it to go into gear. This has happened constatntly since the day I got it. NOT FIXED! Then there is the issue with coolant fan revving constantly. I have had it in for this everytime when I took it in for other issues. Over a year into the lease it had a recall for this but is now doiing it again! The lane change assist, when on a curved fwy tries very hard to push you into the other lane because it does not know the road is curved. It is a fight to keep the vehicle in the lane. tailgate foot swipe to open does not work 80% of the time! The Turbo lag is the worst of any car I have ever driven! Terrible engine! The Land Rover Discovery has better pick-up than the Velar. I have 15,000 miles on the vehicle and it has been in for service probably 25 times! I have asked Land Rover ot buy the vehicle back. They say it doesn't qualify. I am filing a "Lemon Law" case againt Land Rover/Range Rover. Biggest issue is it is extremely unsafe!!!

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Troublesome 😩

Stockwell, 02/04/2020
P380 R-Dynamic HSE 4dr SUV AWD (3.0L 6cyl S/C 8A)
20 of 23 people found this review helpful

Brought the 2019 version, been at dealer shop 3 times already. I can only said advance design with lots of pre-mature technology.

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OMG What a Car!!!

Dillon P, 05/02/2019
R-Dynamic SE 4dr SUV AWD (2.0L 4cyl Turbo 8A)
4 of 10 people found this review helpful

I currently own a 2017 supercharged Jaguar XF. I received a velar as a loaner today while my Jaguar is in for service and I have to say the car is so amazing that I had to write a review for it. Yes, the car is expensive but I have to say it is comparable with BMW, Mercedes, and Audi. The interior is attention to detail and the technology has improved drastically. I have a $65,000 Jaguar and I was kind of disappointed that the interior wasn’t as great as BMW(my previous car) but I still love my Jaguar because Jaguar Land Rover drive is above and beyond with the handling and responsiveness. For those looking for a new SUV, you have to give the velar a try. It may not be reliable but neither are other German cars lol. This is truly an amazing car and the depreciation on land rovers are a lot better than German cars as well!!

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