Used 2018 Land Rover Range Rover Sport HSE Dynamic 4dr SUV 4WD (3.0L 6cyl S/C 8A) Consumer Reviews
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Drives Fantastic, Technology Awful
The Range Rover Sport is looks great, drives great, but the new technology is awful! I specifically waited for the 2019 model with the new touchscreen technology throughout, and this vehicle was delivered in May of 2018. It is clear that this tech had not been thoroughly tested. It is slow and VERY buggy. Some screens take a long time to come up and other times the screens are completely blank. I sent to dealer to update to the lasted version, and not much has changed since that update. My prior vehicle was a Tesla, which occasionally had to reboot, but otherwise worked seamlessly. The interior technology and the accompanying mobile apps are so bad, that it almost outweighs how great this car drives.
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Do your homework before buying or leasing
I bought a 2018 Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The infotainment system has been a consistent issue. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue. My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. My assigned representative denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I had multiple emails and calls into my rep. trying to further discuss my issues. I reached another representative, then no return call for additional assistance. Again, calling and finally reaching someone who escalated my case with a promise of a return call within 5 hours. Well, again no return call. Calling again, I reached someone who did help me and a person who did call me back. Basically, they are review my case and it will take at least 30 days. So, I continue paying for a luxury car that is not working as advertised and share negative press. I work full time, have a family and don't have time for these issues. I have been very patient and nice, but extremely frustrated and now sharing this experience with other's PRIOR to their purchase or support other's out there with the same situation. This is a widespread issue. Buyers beware. (I bought my car the middle of August 2018 - it is now the middle of January 2019. Still no resolution!
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- SVR 4dr SUVMSRP: $39,500442 mi away
- HSE 4dr SUVMSRP: $33,857370 mi away
- HSE 4dr SUVMSRP: $22,444189 mi away
A joy to drive
I smile every time I get in this car. This is my 2nd RRS(previous was a 2008). So glad I waited for this refresh year. The exterior is stunning. The interior and infotainment is the biggest upgrade to me. Yes, the new touch pro duo isn’t perfect. But to me, it’s one of the best in class. My issues are minor. An occasional glitch on the screen or a lost connection with my iPod touch. Most of this will be resolved with the latest software update. Which will also add Apple car play! I went with the V6 HSE Dynamic this time. I thought I would really miss the V8. Surprisingly, there is not much difference out on the road. Especially in Dynamic mode. I do want the growl from the exhaust. So next time, I will break down and get the V8. As with any luxury car, you get what you pay for. Parts are expensive as the car ages. But you should know and expect this. For the cars I considered (Audi Q7, BMW X5 or X6, Porsche Macaan), this one checked all the boxes for what I wanted. Appearance Style Drive comfort Upgraded technology It’s a joy to drive.
Without Warning
Without warning this LandRover died on a four lane commercial street. The vehicle gave no WARNING that it would come to a dead stop, regardless of Instinctively attempting to pump on the gas pedal. We could have been seriously injured or killed. Our vehicle was going 40mph when we lost complete power. We were able to turn into a commercial shopping area - that’s called pure luck! Owners be aware this is a problem LandRover America is struggling with. They need to immediately Recall the 2018’s & 19’s models. I requested after we brought the car into Service & had the vehicle repaired according to the manufacturer instructions, LandRover issue a guarantee that they solved this throttle problem- they Refused! Even though we could have died because of loss of power LandRover placed the issue with the Dealer. The Dealer fixed the vehicle according to Manufacturers instructions & it’s the Dealer according to LandRover that holds the liability. This is nonsensical. Just like Audi who had a sudden acceleration problem years ago, LandRover better take notice that they Hold the Liability-they are the responsible party for this defect.
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The King of SUVs
This is probably the BEST SUV on the planet. It mixes luxury, capability with technology. If you are not technologically savvy and have difficulty learning new technology - this may not be the car for you. If you catch on quickly you will be able to make full use of the technology and understand how it can help you improve your driving experience and safety.
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