Used 2022 Kia Sorento Consumer Reviews
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We have a limited number of reviews for the 2022 Sorento, so we've included reviews for other years of the Sorento since its last redesign.
Still havent fixed engine problems
Ryan, 02/23/2022
2021 Kia Sorento EX 4dr SUV (2.5L 4cyl Turbo 8AM)
8 of 9 people found this review helpful
We've have had two sorentos ... 2018 sorento needed new engine after 60000 miles. Made mistake hoping that they remedied these issues and traded in for 2021 sorento, which is now at dealer and needs new transmission after 15000 miles and less than a year. They do not know when will be fixed, dealer has no loaners, dealer pays for base rental, not comparable vehicle. KIA Corporate said that dealer was giving me a good deal as warranty doesnt cover car rental. kia says they MIGHT reimburse my monthly car payment that i still have to pay. Do youself a favor, stay away ... they look nice but are unreliable. Do your research, rely on information from independent reviewers, most sites i believe are BS and receive some kind of kickback for pushing traffic to kia. Several youtube contributors identify kia engines to have terrible reliability, there are class action lawsuits out there and these are not new dating way back to 2010 models. So seems they dont fix or lean from their mistakes. Spread the word
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Passenger air bag light
Jerry Ponio, 03/16/2021
2021 Kia Sorento LX 4dr SUV (2.5L 4cyl 8A)
23 of 30 people found this review helpful
Have 400 miles on new 2021 sorento and it’s been at dealership for two weeks and they say no part for fixing the airbag light in USA need to get it from Korea. It’s a new car. Watch out for Kia service!!
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2022 Kia Sorento for sale near you
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- LX 4dr SUVMSRP: $23,99117 mi away
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Love it
Michael, 05/02/2021
updated 05/04/2023
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
9 of 11 people found this review helpful
I bought my Sorrento in Jan. I am very pleased. I traded a Nissan Murano which was a great car. I wanted something different. So far I love my Sorrento. I love all the Technology. Love the was it drives and it is very roomy inside compared to my Murano. The two things I wish the car had is a head up display and homelink. So far a great experience.
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Good SUV, but costly to operate
Koni, 08/05/2022
updated 02/12/2024
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
4 of 4 people found this review helpful
Great handling, abit noisy with cross contact lx continental tires. Hesitates abit in eco mode, not in sport. Sometimes auto shutoff is the reason for sluggish takeoff. Disappointment it that tires are worn out a 47000 km. Seat not the most comfortable for long trips. Very expensive general maintenance items. $2700 can. for a windshield. $2500 per headlamp. Brakes approx $1600. All required in the first 100,000 km.
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Love the car hate the entertainment system
Skip, 08/04/2021
updated 05/02/2025
2021 Kia Sorento S 4dr SUV (2.5L 4cyl 8A)
11 of 14 people found this review helpful
Bought my 2021 Sorento S a few months ago and so far I like the car overall, I had 2019 Sportage before this. The issues I have are with the phone and ipod, when ever I make a handsfree call I have to be connected to android auto ( this was not the case in the Sportage you could just be on Bluetooth) So I am connected to android auto and every call is scratchy and almost sound like the speaker is blown ? It is hard to even stay on the call because it is so loud. I took it to the dealership and they said it is a known issue with Kia, and there suggestion is to move the phone around different places in the car or try a different phone ? really?? are you going to buy me a new phone ? Second issue is that in my old Sportage I could have my ipod plugged in and all the of the playlists and artists and songs would come up on the screen in the car and you could change everything from there. With this Sorento that doesn't work at all you have to pick up the ipod and make all the changes from there. That is a huge step backwards, they are supposed to be making cars more hands free and instead now it is more dangerous. I almost wish I had my Sportage back. The electronics is a big issue for me, I know some people may not care as much but if it is important to you try the phone and iPod before you buy this car. Now Feb 2022 and they still can not get the Bluetooth or Android Auto to make a clear phone call it is all scratchy and sounds like the speakers are blown, they say it is a known issue and being worked on. If something were to happen to this car I would not buy another Sorrento unless they really re-work this jinky radio set up. UPDATE: I have had my 21 Sorento since June of 21 and every time you make or receive a call on either Bluetooth or Android auto the calls are so scratchy you can hardly hear the caller. Kia has done updates to the software and just last week finally replaced the whole radio ( $4000.00 they paid not me ) and it is just as bad if not worse than before. They tell me there there is nothing else they can do- I had 2 Kia Sporatges before this and they had great systems but this one is crap, I had a Chevy Trax that had a better system than this- If the radio and functionality of the entertainment system are important to you then do not buy this car. Update Oct 2023 - Bluetooth calls still SUCK in this car. Update May 2024- Bluetooth calls still SUCK in this car !!!! Update May 2025- Got rid of the Kia in Aug 2024 for a Honda CRV Hybrid and I am much happier- The Kia started acting up engine wise, would just stall at a light or loose all engine power while driving and only go about 25 mph.. The dealship Kings Kia ( worst dealship ever ) would not return my calls or set up a service appointment so I had no choice but get rid of it.
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