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Used 2021 Kia Sorento Consumer Reviews

3.4 out of 5 stars
62 reviews

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1 out of 5 stars

Would give less if zero were an option

Mike in NC, 10/03/2021
2021 Kia Sorento SX 4dr SUV (2.5L 4cyl Turbo 8AM)
15 of 21 people found this review helpful

2021 Kia Sorento with less than 5000 miles at the dealership with a failing transmission. These are very dangerous vehicles that can stop functioning at any speed in any situation. I have an open case at NHTSA , please report all 2021 Kia Sorento transmission issues to the NHTSA. Also please send any information to kiaclassaction@gmail.com to assist in class action lawsuit. Thx

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5 out of 5 stars

The good and the bad

Larry T, 03/10/2021
2021 Kia Sorento SX Prestige 4dr SUV (2.5L 4cyl Turbo 8AM)
13 of 18 people found this review helpful

Owned this about 3 months. Beautiful interior. Plenty of power with turbo. Drives like a car. Purchased because of captain chairs and wood grain interior. Does not have homelink rear mirror. missing seat selector and the display on the windshield. No heated rear seats. What gives my Hyundai 2019 Santa Fe had those features. Very stylish exterior. Get compliments on it all the time. Rarely use 3rd row but nice to have if needed. 3 rd row for small kids though.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2021 Kia Sorento for sale near you
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5 out of 5 stars

Perfect family hauler

Adam G, 05/29/2021
updated 09/04/2024
2021 Kia Sorento EX 4dr SUV (2.5L 4cyl Turbo 8AM)
9 of 12 people found this review helpful

Everything you need and nothing more. We could have gone for a larger SUV but this fits. Useful space, not excessive. Smooth drive too. :) Update : still great 70,000km in - no issues *. Update: still love it. Update 2 …. 35000km no issues still love it ** Second update: still a great vehicle - seats could be more comfortable

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Looks great, uncomfortable ride

Veronica , 10/16/2022
2021 Kia Sorento EX 4dr SUV (2.5L 4cyl Turbo 8AM)
3 of 3 people found this review helpful

The first month of owning the car April, 2021 my car stalled and turned off while on the highway. Took it in and “no issues popped up on the diagnostic test.” It was fun to drive but after 10,000 miles the transmission started to kick and make clunky noises. Again I took it into KIA and they again told me no issues were reported in diagnostics and the mechanic didn’t feel any issues when driving it. The sunroof is beautiful and let’s in an amazing breeze but gets moody if it wants to close or not. Again, KIA found no issues. It’s a beautiful car but for reliability, comfort, and space, this car lacks. Choose another car. I’m already trading mine in after only owning it for 16 months.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Beautiful car

Blackie , 04/02/2022
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
3 of 3 people found this review helpful

Such a good looking suv. I want to love it and I did, but my abs grinds when I break going over a bump and it just sounds and feel like it's grinding which I hate. My dealership service is awful. And my center console has been a pain in the ass. It constantly opens when driving. So I have to close it and it pops right back open. So it's irritating. It's been replaced. Didn't help. Got a new lid. Didn't help. Now they need another part. It's made my car alarm go off due to movement inside the vehicle. It likes to lose traction going over the railroad tracks or a turn. I wanted this kia but I wish I would have reviewed the service department before purchasing. My last service department cared so much and communicated and offered so many amenities.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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