Used 2021 Kia Sorento Consumer Reviews
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Good SUV, but costly to operate
Koni, 08/05/2022
updated 02/12/2024
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
4 of 4 people found this review helpful
Great handling, abit noisy with cross contact lx continental tires. Hesitates abit in eco mode, not in sport. Sometimes auto shutoff is the reason for sluggish takeoff. Disappointment it that tires are worn out a 47000 km. Seat not the most comfortable for long trips. Very expensive general maintenance items. $2700 can. for a windshield. $2500 per headlamp. Brakes approx $1600. All required in the first 100,000 km.
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Love the car hate the entertainment system
Skip, 08/04/2021
updated 05/02/2025
2021 Kia Sorento S 4dr SUV (2.5L 4cyl 8A)
11 of 14 people found this review helpful
Bought my 2021 Sorento S a few months ago and so far I like the car overall, I had 2019 Sportage before this. The issues I have are with the phone and ipod, when ever I make a handsfree call I have to be connected to android auto ( this was not the case in the Sportage you could just be on Bluetooth) So I am connected to android auto and every call is scratchy and almost sound like the speaker is blown ? It is hard to even stay on the call because it is so loud. I took it to the dealership and they said it is a known issue with Kia, and there suggestion is to move the phone around different places in the car or try a different phone ? really?? are you going to buy me a new phone ? Second issue is that in my old Sportage I could have my ipod plugged in and all the of the playlists and artists and songs would come up on the screen in the car and you could change everything from there. With this Sorento that doesn't work at all you have to pick up the ipod and make all the changes from there. That is a huge step backwards, they are supposed to be making cars more hands free and instead now it is more dangerous. I almost wish I had my Sportage back. The electronics is a big issue for me, I know some people may not care as much but if it is important to you try the phone and iPod before you buy this car. Now Feb 2022 and they still can not get the Bluetooth or Android Auto to make a clear phone call it is all scratchy and sounds like the speakers are blown, they say it is a known issue and being worked on. If something were to happen to this car I would not buy another Sorrento unless they really re-work this jinky radio set up. UPDATE: I have had my 21 Sorento since June of 21 and every time you make or receive a call on either Bluetooth or Android auto the calls are so scratchy you can hardly hear the caller. Kia has done updates to the software and just last week finally replaced the whole radio ( $4000.00 they paid not me ) and it is just as bad if not worse than before. They tell me there there is nothing else they can do- I had 2 Kia Sporatges before this and they had great systems but this one is crap, I had a Chevy Trax that had a better system than this- If the radio and functionality of the entertainment system are important to you then do not buy this car. Update Oct 2023 - Bluetooth calls still SUCK in this car. Update May 2024- Bluetooth calls still SUCK in this car !!!! Update May 2025- Got rid of the Kia in Aug 2024 for a Honda CRV Hybrid and I am much happier- The Kia started acting up engine wise, would just stall at a light or loose all engine power while driving and only go about 25 mph.. The dealship Kings Kia ( worst dealship ever ) would not return my calls or set up a service appointment so I had no choice but get rid of it.
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2021 Kia Sorento for sale near you
3 of 54 listings
- S 4dr SUVMSRP: $27,99844 mi away
- SX 4dr SUVMSRP: $28,49544 mi away
- SX Prestige X-Line 4dr SUVMSRP: $17,995In-stock online
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Got the EX+ 2021 model in Canada
KC, 02/14/2021
2021 Kia Sorento EX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
20 of 27 people found this review helpful
There is some mess and wish it had , No Wireless Android Auto , Only One Port for Android Auto port or use as USB Stick "Music" wish it had 2 or more ports then 8 power charging ports, the Cigarette Charging port : can only be use when accessories power ON, and the Main Big problem for most ppl and myself , i hate the fact we need to Press the Auto Engine STOP & GO button , near the shifter ,every single time we drive, I hate this Feature , they said it is a safety and environment stuff, Other then that i love the design of the exterior and the interior with this 10.25 " Screen
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Not worth it
Kwon, Kay, 02/01/2022
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
8 of 10 people found this review helpful
Bought Kia Sorento Turbo top of the line. Within a year, the car had transmission problem and it has been in the dealership shop for over a month. No ETA when it will get fixed. Our quality life has been taken away sadly😭 There got to be better customer services to expedite the problem and fix.
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Kia ripped off USA customer compared to Canadians
Owner Xline USA, 02/19/2021
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
27 of 38 people found this review helpful
Sooo much is missing from the USA mode of the Kia that other countries keeps , greedy Kia didn’t want to hurt sale of telluride, here are the missing US features No memory seats , no auto sensor wipers , no HUD , No second row heated seats no third row climate control, no auto durn down mirrors , no cargo sill protector, no third row airbag , no hood struts , no ambient lighting , no second row window shades , no Outlets for laptop , no wireless CarPlay for 10.5 infotainment , no four way lumbar , no driver seat extension , no driver passenger middle airbag
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