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Used 2021 Kia Sorento Consumer Reviews

3.4 out of 5 stars
62 reviews

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Pros
Cons
5 out of 5 stars

Been for a month, So far so good.

Alex, 04/18/2021
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
10 of 11 people found this review helpful

My favorite feature is the advanced cruise, super convenient. The only problem I had was wheel alignment which was very slightly angled. the dealership told me no issue. I had to adjust it with my own. It was nothing to me because I had an experience with my previous Jetta. Now I feel everything perfect. Gas mileage real better than other 3 row vehicles. .

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Still havent fixed engine problems

Ryan, 02/23/2022
2021 Kia Sorento EX 4dr SUV (2.5L 4cyl Turbo 8AM)
8 of 9 people found this review helpful

We've have had two sorentos ... 2018 sorento needed new engine after 60000 miles. Made mistake hoping that they remedied these issues and traded in for 2021 sorento, which is now at dealer and needs new transmission after 15000 miles and less than a year. They do not know when will be fixed, dealer has no loaners, dealer pays for base rental, not comparable vehicle. KIA Corporate said that dealer was giving me a good deal as warranty doesnt cover car rental. kia says they MIGHT reimburse my monthly car payment that i still have to pay. Do youself a favor, stay away ... they look nice but are unreliable. Do your research, rely on information from independent reviewers, most sites i believe are BS and receive some kind of kickback for pushing traffic to kia. Several youtube contributors identify kia engines to have terrible reliability, there are class action lawsuits out there and these are not new dating way back to 2010 models. So seems they dont fix or lean from their mistakes. Spread the word

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Matte blk trim flaking around windows

Tony Ditta, 08/30/2021
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
8 of 9 people found this review helpful

Loved the new Sorento. This is my 4th. Problem I’m having and Kia says it’s not covered under warranty is that the trim around the windows is peeling and flaking. 2400 miles on it and it looks horrible. They said the “environment” is causing it. Not covered under warranty. Will never buy a Kia again!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Passenger air bag light

Jerry Ponio, 03/16/2021
2021 Kia Sorento LX 4dr SUV (2.5L 4cyl 8A)
23 of 30 people found this review helpful

Have 400 miles on new 2021 sorento and it’s been at dealership for two weeks and they say no part for fixing the airbag light in USA need to get it from Korea. It’s a new car. Watch out for Kia service!!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Love it

Michael, 05/02/2021
updated 05/04/2023
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
9 of 11 people found this review helpful

I bought my Sorrento in Jan. I am very pleased. I traded a Nissan Murano which was a great car. I wanted something different. So far I love my Sorrento. I love all the Technology. Love the was it drives and it is very roomy inside compared to my Murano. The two things I wish the car had is a head up display and homelink. So far a great experience.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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