Used 2021 Kia Sorento Consumer Reviews
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Transmission Issue on X-Line
Cate, 06/13/2021
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
49 of 52 people found this review helpful
I was looking forward to this new model. Purchased the X-Line and enjoyed the car for a couple months. At 2700 miles (3 months of ownership) the transmission went out. Like others - the vehicle is on week 5 of sitting at the dealer waiting for parts to arrive so that the transmission can be fixed. Very disappointed.
Needs new transmission at 6 months in .. LEMON LAW
Alex, 07/31/2021
2021 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
47 of 50 people found this review helpful
I traded in my Audi for the 2021 Kia Sorento SX in January of 2021. I was so impressed with this car when I first got it. Fast foward to July 5 2021, I turn my vehicle on to drive home and the check engine light comes on, at first I think maybe it is just a fluke...It was downpouring that night so I thought something might have triggered it. I go to drive and I notice as I am trying to accelerate my RPMs are going up but the speed is really not increasing, until it JOLTS me forward. I finally make it home and hope it was just a random event. The next day same thing happens, check engine light is on, notification comes up on my screen "possible transmission control issue" same thing happens, car is not accelerating, RPMs going up, and if I stop at a red light and the "auto on off" kicks in the car totally dies. When I am finally able to get into Kia the next day they tell me I need a new transmission.......a NEW TRANSMISSION on a brand new vehicle with only 5000 miles on it!!!!! It has now been sitting at the Kia dealership for 26 days and they have no ETA on when the new part will arrive. Stay far far away from this car!! It looks beautiful, but it is a lemon !!! I will be submitting paperwork for it to be taken in as a lemon law and get a refund to get something else, NOT A KIA !!!!!
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2021 Kia Sorento for sale near you
3 of 74 listings
- EX 4dr SUVMSRP: $19,99910 mi away
- SX Prestige X-Line 4dr SUVMSRP: $25,70060 mi away
- LX 4dr SUVMSRP: $22,42184 mi away
See all 74 listings
Second Sorrento and we love it
Graeme Robinson, 12/20/2020
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
92 of 100 people found this review helpful
Love our new 2021 Sorrento - the interior in our top spec model puts the competition - and many so called prestige brands - to shame. The 2.5 turbo 4 is way punchier than the V6 in the prior model and the DCT transmission shifts almost imperceptibly - I’ve not experienced any of the low speed lurching reported by some reviewers. My wife loves the size of the Sorrento and for our family of four, it’s near perfectly proportioned - we only occasionally use the third row seats, but they are handy when we do need them and roomy enough for kids and smaller adults. The second row captains chairs makes access easier than the prior model too. Only a couple of criticisms: the ride is better than the prior model, but probably still not class leading for comfort - some might find it too firm. Also, Kia made some strange equipment omissions on US cars - even on this top of the line model - most notably no memory seats and no heated rear seats.
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Holding my breath
John Prochniak , 06/08/2021
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
13 of 13 people found this review helpful
Bought a 2021 SX Prestige X Line 2 months ago now has less than 2000 miles on it. Already had a black chrome trim piece replaces by the rear drivers window and now we notice a square Inprint on the passenger side dashboard. We're told it's the airbag location. Looks terrible. Dealer sent pictures to manufacturer to see what it is and how to correct it.
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Upgrade yet Downgrade
Giosep, 01/15/2021
2021 Kia Sorento SX Prestige X-Line 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
28 of 30 people found this review helpful
I just purchased my 2021 Kia Sorento SX Prestige X-Line Christmas Eve. The ride is smooth and the horsepower is excellent! However, compared to my previous vehicle (a 2016 Kia Sorento SXL 2.0 Turbo), I can’t help but feel that in a way, I downgraded at the same time I upgraded. Don’t get me wrong, I enjoy my 2021 Sorento. It’s great. It’s just that my 16’ Sorento had features the 21’ model lacks like driver memory seats, heated rear seats, and rear window shades. Granted I’d be primarily driving the vehicle but I like my passengers to be comfortable as well. When I had seen pictures of the 21’ Sorento when it debuted, I thought that at the very least we’d get the ambient interior lighting. Unfortunately, that’s apparently been reserved for markets outside the U.S. To me, some of those features are strange omissions for a vehicle that’s supposedly the high tier trim at about 43k. I understand that those kind of features are saved for Kia’s bread-and-butter Telluride, but not everyone wants a car that big nor are willing to spend 52k plus. Aside from that though, I’ve got no complaints about my Sorento. I still have the panoramic sunroof and additionally, lots of technological features that were absent on my older Sorento. My SX Prestige is truly spoiling me!
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