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Used 2018 Jeep Wrangler Consumer Reviews

3.3 out of 5 stars
69 reviews

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2 out of 5 stars

Buy 2 so you don't have to walk

Daniel Lewis, 07/02/2018
2018 Jeep Wrangler Sport S 2dr SUV 4WD (3.6L 6cyl 6M)
49 of 52 people found this review helpful

Recently purchased a new 2018 Willy's Jeep. With 800 miles it has failed to restart on 5 occasions the most recent after driving only two miles to a gas station. Needed to call a tow truck. Told there is a problem with the transmission valve body electrical connection. Once vehicle is warm it will not turnover thinking the transmission is not in park or neutral. Let it sit for several hours and starts fine. Dealer says part not available as it is being engineered. No ETA on this part or solution. My daughter's first new car and very disappointed.

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

High priced junk with no support!!!!!

David Gittins, 12/15/2018
updated 12/30/2019
2018 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
43 of 46 people found this review helpful

Update: 12/28/2019 - GPS/INFOTAINMENT SCREEN GOES BLACK. TO THE POINT THAT YOU CAN’T SEE ANYTHING ON THE SCREEN. IT DOESN’T DO THIS ALL THE TIME. WE HAVE TO CARRY AN EXTRA GPS WHEN TRAVELING. I’ve taken my Jeep Wrangler to two different dealers and both tell me the same thing - it seems to be working so there’s nothing we can do. I have a video which I showed to the service technician which shows the headlights going out when you turn off the wipers. His response was “I can’t get it to do that right now”. “So Jeep won’t authorize me to work on it.” Very same situation for the GPS/INFOTAINMENT DISPLAY. The display will not load. Again, I have a video of this which I showed to the technician. His response was “it seems to be working now “. I took the Jeep in when interior lights quit working. At first, the dealer tried telling me that I didn’t have that option. That’s why it didn’t work. I gave him a copy of the build sheet which shows that I did order and get that option. They kept the vehicle for four days and did nothing. They said Jeep was slow in getting back to them on instructions as to what they should do with it. Jeep has major wiring problems and are refusing to fix them. I’m sure someone will end up killed or seriously injured because of their refusal to fix the problems. I think that it’s very serious when your headlights go obut because you turn off your windshield wipers. I will never buy another Jeep product and I would definitely not recommend it to anyone else.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Own 2 weeks, on my 3rd loaner vehicle

Leslie, 08/14/2018
2018 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
31 of 33 people found this review helpful

Day 1 - the a/c randomly stops and blows hot air; many times it would not Start- this is day 1 —-DAY 2 failed to go into reverse. Back to dealership - several days with loaner and they replaced the fuel pump on my vehicle that has less than 100 miles on it - now with still with less than 1000 miles on it, it goes into auto park mode and will not go into reverse!!

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Porosity in welds and loose steering with no fix

WillNC, 08/13/2018
2018 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
37 of 40 people found this review helpful

If you are going to purchase a JL or Rubicon, I would suggest having the dealership place the vehicle on a lift so that you can examine all of the welds. Pay special attention to the track bar bracket welds, rear sway bar welds, and other welds for body mount points and others. Many owners are finding out the hard way that their welds have a high amount of porosity (pinholes), weld slag, and welds that are not properly aligned with the weld joints they are intended to join. The steering in many of these Jeeps is also very loose, leaving a "dead zone" of several inches of play in the wheel. This makes the vehicle feel dangerous while at highway speeds or on more narrow roads because of the over-correcting of the wheel. Many owners have received new steering boxes to fix the issue. But it is a persistent issue affecting thousands of owners from all of my research over the past few weeks.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

LEMONS!!! DO NOT BUY

Quinton Larson, 09/20/2018
2018 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
53 of 60 people found this review helpful

Bought a brand new 2018 Jeep Wrangler Unlimited Sahara JL, 477 miles later and less than 30 days of ownership it was in the shop... and has been there for 29 straight days. The check engine light came on, multiple codes were thrown, one was multiple cylinders misfiring. The “technicians” are unable to actually work on the Jeep because it is so new that they are all untrained on it. They have to trouble shoot over the phone with a STAR technician. The engine is currently torn down and they are still unable to find the root cause of the issue. I’m currently working with FCA to get my money back since this is clearly a lemon. DO NOT BUY this vehicle!! If for some reason you just have to, make sure you know your Buy Back and Lemon Law rights and prepare yourself to be disappointed.

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