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Used 2016 Jeep Renegade Consumer Reviews

3.3 out of 5 stars
115 reviews

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1 out of 5 stars

Do Not buy a Renegade!!

Dawn H., 07/11/2017
2016 Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
10 of 11 people found this review helpful

I fell in love with the look of the Renegade the first time I saw the commercial. I purchased a top of the line Traiulhawk. Before the first oil change, It started stalling, and not shifting correctly, and would not go into 9th gear on freeway. I took it in for service and they reprogrammed computer and gave it back. The next time (a few months later) I had to bring it back in because it was still stalling, not shifting which made it have bad gas mileage, and sunroof was making horrible noise when opening and closing. They did another computer adjustment. The 3rd time, the transmission failed. I was at a red light and went to go and light on dash started blinking and car would not move. I turned it off and back on and it went. I took it to the dealership and they said it threw a bunch of codes, transmission fault, abs failure etc. ANOTHER software update and they gave it back. It still would not shift into 9th gear and sunroof still made noise but we decided just to wait until next oil change to address this. Now on Sat. June 3rd, 2017 the check engine light came on, on a 2 mile trip to the grocery store. I took it straight home and parked it. The owners manual said if this happens to drive again as you would normally and see if it happens again. The next day I took it maybe 2 1/2 miles, the check engine light was still on, the a/c began to surge hot and cold, and then the temperature light came on. By the time I could pull over into the next parking lot, The car overheated. I sat in the parking lot for an hour until the car cooled down and then limped home. The next morning, Monday June 5,2017, I took it directly to the dealership NW Dodge in Houston, TX. The codes were transmission failure, brake failure, steering failure, etc. and the cooling fan motor went out. It is now July 11, 2017 and my Renegade is STILL at the dealership waiting on parts. I have been without my vehicle for 5 weeks now. They did give me a stripped down renegade rental which I kept for 2 weeks until it started having some of the same issues. I gave it back, not wanting the responsibility of another unsafe car. I inquired about a buyback and the dealership referred me to Stericycle, a contract company to resove this problem. They offered a replacement purchase at sticker price and I lose my year's worth of payments. I told them I did not feel safe in another Renegade and really did not have confidence in any other Mopar vehicles. I am disabled and can not get in and out of most standard size cars, which is one of the reasons I picked the Renegade SUV. I then told them I would consider a Ram P/U. I picked out a 2016 DEMO for $29,000 (The same price as the Renegade). They said I could not buy that. I had to be NEW and pay sticker price of $41,000, when anyone else could walk in off the street and but it for $29k. Sorry this review is so long winded but I wanted the readers to get the whole picture. The Renegade is UNSAFE, UNRELIABLE, and you get no customer support from Chrysler-Jeep. Please learn from my mistake and do your research before you buy,

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

2016 better than 2015

Redhead in a Renegade, 05/10/2019
updated 11/22/2022
2016 Jeep Renegade Latitude 4dr SUV (1.4L 4cyl Turbo 6M)
6 of 6 people found this review helpful

I had the 2015 for about 6 weeks and power door locks went out. Sat in the shop for 3 weeks before dealership let me have a 2016 instead. UPDATE: 25K miles and 2 years later, still good. Average about 28 mpg. UPDATE: 41K miles and I still like the car. Hard to clean the light gray seats, though. Still averages 25-28 mpg. UPDATE: 75K miles, passive entry sensor light came on awhile, I replaced fob battery, and error light went off. UPDATE: 89K miles, all is swell.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Review by retired master auto tech

Gus Tome, 04/07/2016
2016 Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
23 of 28 people found this review helpful

This is a light duty, mini, SUV. It's not an off road Jeep, its not a luxury Grand Cherokee Limited. It's a fairly good quality marketing hybrid made with a Fiat frame, a " world " engine and an automatic transmission with with too many gear changes and confused programming. The big engine needs a turbo to be taken seriously, the transmission needs an economy / performance dash control. A transmission that shifts every 200 to 600 rpm on level road every time the wind shifts its not right!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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1 out of 5 stars

Worst Car DO NOT BUY

Julia Keegan, 01/20/2019
2016 Jeep Renegade Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 14 people found this review helpful

This piece of crap car is a death trap. How in thee hell is this car even legally able to be sold??? It’s been to the shop four times and they continue to say it’s fixed but let me ask you :is driving 50 mph then SUDDENLY having the car ITSELF decelerate to 30 mph safe??? NOOO. Then it just stops running and is dead.It’s been brought back (TOWED) four times for this same exact problem and the dealership claims it’s Chrysler’s fault and there’s nothing they can do. Do not buy this garbage junk heap death trap of a vehicle if you value your life. It’s only a matter of time until it will involve you in a horrific and traumatic accident. Ours is parked at the dealership and they are attempting to get Chrysler to buy it back from them. What a fight that was to get them to do that. Spent all day arguing with stupid sales people today and finally were allowed to talk to someone who could make a decision that would actually move this situation forward instead of at a stand still because we were not leaving with that car. That car will kill someone yet the dealership continues to attempt to us to take it. No more.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Stay away from renegade

Kurt metzger, 07/03/2017
2016 Jeep Renegade Limited 4dr SUV (2.4L 4cyl 9A)
5 of 5 people found this review helpful

My renegade is 3 months old and has been in shop for at least 3 weeks. No one can fix it. They have put on motor mounts, transmission and door panel. Still doesn't shift and my electric parking brake had to be disabled in the first week for locking up on the interstate . Once again stay away it's a fiat that no one can work on.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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