Used 2017 Jeep Grand Cherokee Consumer Reviews
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Best SUV I've ever owned
GC, 12/10/2016
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
102 of 106 people found this review helpful
I have owned mostly smaller SUVs in the past including Honda CRV, 3 Subaru Outbacks and most recently Jeep Renegade. I finally made a leap to the mid SUV segment and got a 2017 Jeep GC Limited.. What a difference. For a bigger SUV, it drives smooth, very quiet and it is totally not a gas guzzler as I initially worried about. In fact for the power of the engine I was getting 24-25 during the summer time and about 21-22 in our winter so far. Interior is clean and upscale looking better than the Toyota Highlanders and Honda Pilot. I am very impressed with the Jeep Grand Cherokee. It's value at all levels.
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Blows away old Toyota fourrunner
Dave Suton, 10/29/2017
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
20 of 20 people found this review helpful
I love my New Grand Cherokee! After owning another problematic Toyota, for 2 years, I'll never believe another paid for opinion from Consumers reports or here. The Toyota was a problem from the first month. Wheel cylinder froze up. Navigation screen flickered. Gas mileage was horrible at best. After a year, rattled like a can of marbles was under the seats. New Jeep? LOVE IT! No arrogant dealer personal. Great gas mileage. Fit and finish is way above Old Junky Fourrunner. I'll never believe another Consumers Reports review again
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2017 Jeep Grand Cherokee for sale near you
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- Laredo 4dr SUVMSRP: $18,59012 mi away
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My all black 2017 Altitude
Sarge, 08/24/2017
2017 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
28 of 29 people found this review helpful
This is my third Grand Cherokee. And this by far is the best. I am in love with the updates and the comfort and obvious appearance of the Altitude. A few outward mods and I feel it represents me well driving down the street. Everything from turning radius to the feel of the wheel when driving, Stereo system, seat comfort, etc... Heads keep turning and the positive comments keep on coming in. I am a Mopar- Jeep guy at heart and am truly glad I leased another grand Cherokee. The comments about the engine turning off at stops is a bit ridiculous. All you have to do is PUSH a BUTTON to turn that feature off. C'mon. And this V6 is quick. Very quick with a "Sport" mode which I rarely use. How fast do you really want to go in an SUV ? But this one is quicker than my previous two. Plenty of power if you need to avoid someone or something, or pass another vehicle. I Just love this Jeep.
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My first Chrysler product....and I love it!
Shawn M., 09/15/2017
updated 04/16/2020
2017 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
60 of 65 people found this review helpful
(JGC Summit with Hemi V8) I come from a Ford family. If you're not from Michigan you won't get it. Basically, my whole family works/worked for Ford. That means you buy a Ford. I've had a few, and they weren't bad, but I was always told to steer clear of Chrysler products because they were considered "bottom of the barrel". I took the plunge after 1.5 years of meticulous research (I do this for all of my auto purchases). I started to notice that many of my friends were buying Jeeps. I had no clue why, but I rode in a Limited and I was astonished! The fit, finish, and materials were really nice. It wasn't "bottom of the barrel" at all. So my search began. I used to drive a 2009 Acura TL SH-AWD and I liked it but it was time for a new car. After all of my research, I decided that I wanted either an SRT or Summit. In thinking about how long I wanted to keep the car, creature comforts, etc., I decided upon a 2017 Jeep Grand Cherokee Summit with the 5.7L V8 (Black on Black). This car is AMAZING! Full disclosure, I've only had it for about a month, but I've put about 2100 miles on it and bought it new. So far no major issues, but I can say that there are a couple minor things I don't like. First, the multi-Cylinder Displacement system is annoying. I bought a V8 for a reason, and yes it does help with gas but I want the ability to turn it off completely or on. It makes all kinds of random "juddering" noises and that's annoying. Secondly, I have the air suspension, which I highly recommend based upon your state's roads. Michigan's are horrible so the air suspension is helpful. My issue is that its sort to of noisy at times, I don't know if that's inside or outside, but it can be a bit noisy. Third and finally, the sunroof shade rattles a bit when I go over large bumps. It comes and goes but it can be annoying. Overall, if you've never experienced a Jeep Grand Cherokee, I HIGHLY recommend testing one out or renting one for the weekend. The trims levels are all different in many ways but also similar as well in others (i.e. the interior to some degree). Take one for a spin, you won't be disappointed! I love my Jeep!! UPDATE: 6 or so months later, I still love my Jeep! Its still-functioning optimally and I have no complaints. I made it through my first Michigan winter and it was glorious. Moving to the snow position makes travel in this type of weather a breeze! The V8 engine is a must if it's in your budget. Worth every penny!! I also had the opportunity to take the Jeep on a road trip and it was amazing! Adaptive Cruise Control makes driving a breeze on the expressway and in normal traffic. Overall I would still recommend this car to anyone. Worth the $$! UPDATE: 12 months later, I still have no regrets. Are there some things I don't like sure. I had to have my moonroof repaired for rattle which was loose screws that came out. Covered under warranty and the dealership was great! Ride quality is still pretty good but is heavily dependant upon the tires and level of wear and roads. I live in Michigan so the roads are awful but overall I'm still happy with the ride. I did have to touch up my paint in a small spot due to a rock chip but it was easy and the factory paint was superb. The engine is still strong and sounds great! In fact, it sounds even better once its broken in (22k miles on her currently). I still love my Jeep and feel it still is worth the money. The lifetime warranty from Mopar is also a must as its worth the cost if you are keeping your Jeep longer than 6 years as I will. UPDATE: Almost 3yrs or so in I still love my Jeep. I've had to use my factory backed extended warranty, and it was very easy to use. In fact, the dealership alerted me toa problem and said, "we've applied your warranty, and this will cost you the deductible ($100 in my case)". In addition the cost of repair out of pocket was almost $500 bucks plus the service I was having done, oil change, rotation, etc. I am of the opinion that in today's fast-paced competitive automotive environment, one should add the cost of a factory-backed extended warranty into their purchase price. It is well worth the cost!
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The problems never end
Nathan Minasian, 08/06/2020
2017 Jeep Grand Cherokee Altitude 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 14 people found this review helpful
I have owned this vehicle for three years and it has given us more problems than the 11 cars my wife and I have owned combined. We have taken it in 6 times for hard down shifting and a metal to metal clunk and that issue is still not resolved. We have also taken it in 7 times for suspension issues and it is still not resolved. We have gone through two axle seal repairs, a leaking radiator, and unresolved clicking noises in the dash that cannot be found. I have owned 5 other jeeps and all of them were good. This one is awful. Even jeep customer care is a joke. No sense of urgency to get it fixed at all. Don't buy one!!!!
Can't Find a Better Value in the Car Market Today!
Jim, 03/18/2017
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
31 of 34 people found this review helpful
Just leased my 2017 Trailhawk but I'm in love. This is a very different vehicle for me. I had previously only driven BMW 3-Series (except for brief stint with Infiniti) but wanted to move into an SUV. Every time I open the door to my Jeep I'm greeted with a level of luxury that you would find on a premium make. I opted for a loaded model with the Luxury and Active Safety Group. Both upgrades I would fully recommend. The Panoramic roof really brightens up the all black interior, while the LED DRL add an aggressive look. The adaptive cruise system is excellent. It can control your speed all the way down to a standstill but will only hold the brakes for about 3 seconds. Where it exceeds other systems on the market is following distance, it doesn't leave a huge gap in vehicles (allowing other drivers to cut in) at the closet setting. Making it actually functional in city traffic. Other active safety features include self-parking which works great once it locks onto a spot, as well as the lane keeping system, which subtlely nudges you back into your lane if drifting. The V6 is plenty of power in this car, especially after the 2016 upgrades. I average about 18mpg driving around (60% city/40% highway). My only complaint so far is in regard to the SRT seats included on the Trailhawk model. While the bolsters on the back piece are great, the bottom portion are a little tight. An adjustable bolster system similar to my old 328i would help. My only long term concern is reliability, an attribute FCA isn't known for, hence why I leased. I'll report back after put some more miles on.
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My wife thought I was crazy
Zeen, 12/08/2016
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
36 of 40 people found this review helpful
2017 Model was tweaked to make it look very up to date both inside and out. Quality of materials is excellent. I previously had a good-handling sedan so am used to a more precise handling vehicle but am getting used to the Jeep. Acceleration is adequate. It's not a racer. Handling is good. The cabin is fairly quiet. The infotainment interface and power ports are much better than what I had on my GM car. Cargo capacity is quite good. Climate controls are easy to use and the heater warms up quite quickly. My wife thinks I'm nuts for buying a rugged SUV to commute to a train station but I like the rugged look and can't wait until the first snowfall here in Eastern PA.
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Continued Problems Time after time
Brian, 03/13/2017
2017 Jeep Grand Cherokee Limited 75th Anniversary 4dr SUV 4WD (3.6L 6cyl 8A)
40 of 45 people found this review helpful
After discussion with many jeep drivers, I was excited to get into one. I bought the 2016 Grand Cherokee Limited Edition 75th Anniversary Edition. After three times into the dealership for the same issue, we finally settled on it being a lemon. Here's the problem. The CAM sensor doesn't work and at the ignition start sets off your engine light and other issues. There weren't parts to fix it and had to wait. Finally was able to get into a 2017-same edition thinking it was just this one. After only owning for one week, back in the shop with the exact same issue. They fixed it by putting in new diffusers. I have been back on the road for less than two weeks, same issue has come up again. Two brand new jeeps and the same issue. They say there aren't issues with this edition but seriously, two in less than a year with the exact same issue. I have been patient and trying to work with the dealership on this. I have lost all confidence in the jeep brand. Great to hear that so many individuals out there are having a great experience with the brand. It just must not be for me. Watch out for the 75th edition release.
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It's the only choice our there
L. Mazza, 09/16/2017
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 9 people found this review helpful
Purchased a Trail hack 5.7 L and I am simply in love. This vehicle makes me feel I am in a much more expensive SUV. The ride, comfort and the power is second to none. It is my second Jeep and on the first one never had a single issue and it has almost 80k miles. On this one I feel I am in a complete different vehicle. The V8 power is amazing, the ride is limousine grade. It is quite, it is comfortable and it looks just incredible when compared to all those "SUVs" from the Japanese and the Germans. The design is very attractive. So far I have put close to six thousand miles and I have had zero issues. I plant on keeping my old jeep and my new one. Maintenance is not that expensive and as far as reliability it seems as good or better than the competition. What I am not in love is how easy and lazy the engine works, just a touch to the accelerator and that V8 power sends you moving with ease. I am truly I love with my jeep.
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JGC Trailhawk Real Off-road Ability / Luxury Ride
DJ, 01/18/2017
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
20 of 22 people found this review helpful
I leased the 2017 Jeep Grand Cherokee Trailhawk after considering the JGC Limited. When I looked at the standard features and option packages of each trim level the Trailhawk made more sense. The difference in the ride with the Quadra Lift suspension is remarkable. This is written while still in "honeymoon" stage, as I have owned the truck for just 3 weeks, but it has a better ride than my previous crossover GMC Acadia Denali 2014. I got luxury pig w pano roof, Xenon auto hi/lo beam headlights, & rain sensitive wipers. Loving it so far. Plenty of pick up w paddle shifters & auto stick yet my wife can leave it in regular automatic mode. She'd rather drive our jeep than our Benz!
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Very fun to drive and awesome tech
Kimberly Thomas, 07/09/2017
2017 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
8 of 8 people found this review helpful
I shopped cars all day and as a final stop and kinda last resort, on the way home decided to take a look at this jeep at our local dealership. I'm so glad I did! Jeep Grand Cherokee handles great, size is perfect, smooth as silk ride. I'm totally enjoying my jeep.
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2017 Jeep Grand Cherokee, better then I expected
Gary Sisk, 04/02/2018
updated 04/05/2021
2017 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 14 people found this review helpful
Normally I don't like doing reviews so early after a purchase of something but this Jeep is so outstanding I just had to do it. We purchased the Laredo model in March of 2018 during Jeeps model closeout and we feel got a very good price. I had been researching the Jeep GC for months and honestly went in with mixed emotions because of the mixed reviews. Normally I don't put much value in reviews as I never know if they are honest or not. So for me every time I seen someone with a Jeep GC I would ask them how they like their rig. Without exception they were all raving reviews, one gentleman said he had owned 4 of them, some going over 200k miles and no problems. So my wife and I decided to buy. This past week we took a trip to Montana to visit grand kids and family. This is a 10 hour trip, many steep hills to cross in Northern Idaho and lots of flat ground in Washington and Oregon. My wife probably sums it up best when she said "this Jeep GC just wants to run". That is a big statement when you consider our other rig is a Ram Hemi which runs VERY WELL. The Jeep GC handles like it is on rails, accelerates up hills without any challenge, passes slower cars without any effort. We just love the ride, the way it handles and for the 1000 mile trip averaged 27.5 MPG, speed at 65-75 MPH so to us fuel mileage is better then expected. We love the design of the car, fit and finish is excellent and interior is very comfortable, even being the base Laredo model. I am 6'5" tall and car like rigs just don't fit me, this one has plenty of room for my long legs and plenty of head and shoulder room. Getting in/out is excellent as the doors open very wide so tall people like myself can slide in and out very easy. At this point I just can't say anything negative about it, time will tell. But I suspect/hope its the same quality as our 04 Ram which has 191k miles with zero problems... I don't know the off-road capability of the GC but because its a jeep I would say it will do fine. For us we just wanted a 4x4 capable rig for traveling on the highway during the winter in Oregon, Washington and Montana, this one does the job. If you are in the market for a 4x4 rig that rides great, has plenty of power, looks very nice and can handle any situation you should consider the Jeep GC. Oh, and gets very good fuel mileage, the Jeep just can't be beat.
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Don't waste your money
Cbeps5@gmail.com, 05/25/2018
2017 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 16 people found this review helpful
This is my third Jeep, the first two were great and ran well, I still have the 82 Renegade and it runs great. I am assuming that when they were purchased by Fiat things went downhill. My new Grand Cherokee has been in the shop numerous times, the radio has went out twice, the paint is peeling off my hood, the seats are wearing out and my transmission has went out twice in the past 18 months. I have spent $600 to replace the blend doors just two months ago and its back in the shop today. I will repair it one more time and run as quickly as I can to trade it in, I will never purchase another Jeep. It's a shame that the name Jeep no longer stands for quality
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Outdoor adventures and long hauls
Richard Stephens, 06/26/2018
2017 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 6 people found this review helpful
June of 2018 my wife and I along with our 11 year old took a west tour from Georgia to the Grand Canyon. We visited Carlsbad Caverns National Park, White Sands NM, as well as Tucson, Phoenix, Las Vegas, Grand Canyon, and Monument Valley. We took Apache Trail as well as a few other off road adventures in the desert before driving back to Georgia. We did 4900 miles in 13 days and I have to say we were well pleased with our 2017 Jeep Grand Cherokee trail rated 4x4. Should you be looking for a vehicle for some off road adventures as well as long hauls that won’t break the bank I highly recommend this vehicle for comfort handling and all purpose vehicle, the gas mileage averaged about 26 miles to the gallon on highway and I couldn’t be more pleased with this vehicle. Sincerely the Stephens Family
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I'M NOT KIDDING.. '17 JEEP ENGINE SHUTS ITSELF OFF
Ron, 04/19/2017
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
63 of 83 people found this review helpful
I owned my first grand cherokee for 17 years. When I decided it was time for a new vehicle I looked at all the different 2017 SUV's and cross overs on the market and decided that for me, Jeep was still the way to go. My priorities were, comfort, style, towing capability, storage capacity, and a luxurious interior with great sound (if you get the 600 watt sub woofer option). The jeep came the closest to meeting all of these for under $50k. I took my first 1,500 mile trip last week and was very pleased with all the above mentioned (other than I haven’t towed a trailer yet). HOWEVER..... The 3.6L ESS engine (ESS stands for electronic stop/start) is designed to SHUT OFF EVERY TIME YOU COME TO A COMPLETE STOP LASTING MORE THAN A FEW SECONDS. ). It does start back up when you release the brake but only after a noticeable delay. This is to save a few drops of gas, but think about this the next time you’re inching along in traffic, waiting in line for a hamburger, or wanting to make a quick right hand turn at a red light. Also keep in mind that when your engine shuts off so does the heating and cooling. (the sales guys will try to give you all kinds of BS about this major design screw up and will tell you that you can turn it off, BUT you have to turn it off EVERY time you start your Jeep) Now the GOOD NEWS. there is a solution on the internet that just takes 3 seconds to plug in your maintenance port and allows YOU to decide if and when you ever want to use this extremely annoying feature (I did drive the first 500 miles with the ESS feature enabled and it was very annoying to both me and my wife). I would not of purchased a jeep if I hadn’t of already found a great solution to overcome this design flaw at http://www.smartstopstart.com/ . NOTE: Jeep is not the only manufacturer that uses this dumb stop/start idea so educate yourself before you purchase any car.... 2018 will be even worse. I love just about everything about my new 2017 GC jeep, but would NEVER recommend it to anyone without the smart stop/start module. ($125)
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Tantalizing 2017 Trailhawk
CarlB, 07/20/2017
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 12 people found this review helpful
In looking for a reliable, comfortable, trail rated SUV that had a level of luxury to it, the Grand Cherokee Trailhawk was the only choice to carry all of the above in this class of vehicle. While the test drive only gave me a taste of it's capabilities, our first road trip demonstrated the luxury, safety, comfort and handling I was looking for. While I'm still in the infancy of the lease of this car, so far it leans on the plus side though I do have a couple of quirks to mention. The technology of the U-Connect system while, at first glance, seems great. It has a few drawbacks. I'm an avid iPhone user and the connectivity and memory of this system isn't up to par. After programming my phone favorites into the onboard memory, it loses them every new restart. The programming and connection of Pandora through the U-Connect site (as well as iHeart radio etc.) is clunky and Pandora has to be re-selected after each start. Having previously owned a Honda product, their system reconnected each time quite reliably. So Chrysler has some work to do on that. My other quirk is the marginal, at best, fuel mileage. While it performed to the expected and advertised 23-25 mpg on our first road trip, the city mileage has been around 11.5-12.5 mpg. Realizing that it depends on your driving habits, I've been ultra-conservative to see what it's capable of (read "I'm keeping my foot out of it) and have been perplexed at it's gas gulping nature, though thanks to a big tank capacity, I don't notice it that much...until it's time for the refill. Overall, I'm a happy camper though! And looking forward to actually pulling a camper soon and challenging the Trailhawk with some serious California exploration.
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No issues, great ride and upscale
Gerard, 09/11/2018
2017 Jeep Grand Cherokee Limited 75th Anniversary 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 4 people found this review helpful
The engine and gearbox are the best, extremely smooth and powerful when needed in Sport mode. The ride is quiet, and front seats designed for long travel with best support. It handles and feels better than competition (Ford explorer) and is more luxurious than GM SUVs.
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Better than my Mercedes M class
Rich, 07/13/2019
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 7 people found this review helpful
I have a 2017 Trailhawk with the Luxury and Safety Packages. Approaching 50,000 miles without any problems. It’s better than the M Class Mercedes I had prior - for less money.
Great truck
H san, 10/08/2017
2017 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
7 of 9 people found this review helpful
Need little more power on acceleration
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2017 Summit is a FAILURE
Mark Z., 10/02/2017
2017 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 17 people found this review helpful
This is my 3rd Grand Cherokee and I am highly disappointed. I have a 2017 Grand Cherokee Summit that I've had for 13 - 14 months. There have been 3 recalls and this weekend I received an "air suspension warning". The back of the Jeep is now sitting below the rear tires with the drivers side rear tire bent inwards while the front of the vehicle is sitting about 4-inches above the tires. When leasing or purchasing a $55,000.00 vehicle one should expect to not have ANY issues within the first year to 3 years. I lease new vehicles so that I don't have to experience mechanical issues. I put in anywhere between 60 - 70 hours in the office every week and it is very difficult to miss work to have to deal with these issues. I really should try to bill them for my time! With this Summit I am averaging 1 issue very 3.25 months which is ridiculous. I have always highly recommend the Grand Cherokee but I doubt I will anymore. Once my lease ends, I probably switch to an Audi. The Summit simply isn't reliable! Forgot to mention, I have a whopping 12,000 miles of which half are turnpike miles between Pittsburgh and Philadelphia.
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Going on 4 years now
El Jefe, 01/30/2019
updated 02/08/2021
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 3 people found this review helpful
I read some of the other reviews and can't help but wonder. This is my 2nd Grand Cherokee (upgraded from a 2015 GC Laredo which is currently being driven by my daughter and son-in-law; 50000+ miles with no issues). The positives: Smooth ride with more than adequate acceleration. Very comfortable and luxurious interior. The 4WD works great when I need it (been to the beach and a local lake with some minor rock climbing). I've used it to pull out some trees at my ranch. The rhino (color and name) didn't even flinch. I love driving it. Negatives: My one complaint has to do with the Uconnect system. The system itself works, looks and sounds great. However, connecting with the app is buggy. I need to start it up EVERY time I get in the vehicle. And lots of times my Pandora or Slacker apps will just...stop. The iHeart app will not connect to many stations as well. Not to mention that it's hard to believe this type of vehicle was not equipped with Android Auto. However, while annoying, these are minor issues that are easily remedied (play off my phone's bluetooth or listen to my USB which has almost 5000 songs). I very much love this vehicle and plan to keep it for long while. Update: 2 years now and still loving my Rhino (although I'm still annoyed with the Uconnect app...hoping FCA sooner or later takes care of that). Runs and looks great!! Update: 3 years. Still loving my Rhino (got rid of the Uconnect app). Still runs great, gets decent mileage for a 4WD and looks good! No issues aside from a squeaky passenger door mirror that has been fixed. I expect to continue to love this vehicle for years to come. Update: Almost 4 years now. My wife decided she likes the "Rhino" and is now using it as her daily driver. I get to use it on weekends and road trips. Going on 50,000 miles now. Still runs like a champ and idles so smooth I sometimes forget it's on. Aside from maintenance and the very minor previous issues (Uconnect, one squeaky mirror), the only thing I've had to do is replace the tires. Love it!!
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P.O.S. LEMON DEATH TRAP
Brian Randall, 08/02/2018
2017 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
19 of 32 people found this review helpful
DO NOT BUY THIS SUV! You will take the Grand Cherokee for a test drive and think it's the best thing since sliced bread, but just wait.... The first week I had the Jeep I almost died in the name of fuel economy. I was sitting at a light and the automatic engine shut off shut off the engine. Pretty cool I think. Until the light starts to turn red and I hit the gas - the car starts, lunges forward, and dies. Right in the intersection. I live in Los Angeles. Trust me, this is not a good place to be stalled. It took me half a minute to get the Jeep started again. I thought it was a fluke. It wasn't. I started to turn off the auto engine shut every time I got in the car (there is a button for this) but sometimes I forget and it's so annoying. I am not the only one that hates this feature, there are actually videos on Youtube to teach you how to disable this feature. This feature blows and is super dangerous, all to supposedly save a few drops of gas. Second, the GPS/Infotainment system is terrible. It's so slow and keeps getting slower. I use my iphone instead. The vehicle settings keep switching to metric (like KMPH) for some reason and I have had to reset this several times. But the worst about this car is what has been an issue for the Jeep for the last several years. It's the transmission/shifter. Remember that kid from Star Trek that died when his Jeep ran him over? Remember the recalls? They still haven't figured it out. My Jeep likes to shift out of gear and into neutral all by itself while I'm driving. Yes, this is very dangerous. Or it refuses to shift out of park. I have had it in the shop three times now and they can't fix it. I found out the 2016 had a recall for this very same issue. Well, they obviously didn't fix the issue on the 2017. Then, to make the Jeep even more dangerous, this week I had to stop quickly and hit the brakes...the car just kept on going like I was trying to stop on ice (remember I live in L.A. and it's 95 degrees. There is no ice). I had to quickly take my foot off the brakes then hit the brakes again and the car stopped. Luckily I avoided rear ending the lady with the baby in the car by inches. Maybe next time I won't be so lucky. I have 12,000 miles on the Jeep and it's not even a year old and I'm done with it. LEMON. Get your act together Fiat/Chrysler and fix the issues with the Jeep.
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NOT really intended for off road usage
John Leek, 07/26/2018
updated 08/05/2019
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 13 people found this review helpful
I purchased this vehicle because I am a bird hunter and in our part of the country that means late summer through winter. I wanted a capable vehicle to get in and out of snow covered hunting fields and to deal with mud, frozen mud, slick wet grass, the occasional flooded woodland road and unimproved two tracks, BUT I was also hoping to be able to do more regular off-roading too. Don't get me wrong, the Trail Hawk is a very capable vehicle BUT after owning mine for 20,000 plus miles it is apparent that what I purchased was marketing. Item 1. You can easily find FCA videos on the web showing the vehicles being used in serious off road environments showing you how the Select Terrain system functions and how capable the vehicles are, but if you look closely all of them have the lower front valance removed and the optional Rock Rails or sliders as some people call them installed. They protect the vulnerable rocker panels. Well just try to get them. After the frustration of trying to locate them, my service provider told me that they are on "Celestial Back Order" and no one can get them, plus if you can find them even though the company website states that install time is a reasonable hour and half, technicians that have installed them say it take more like 11 hours, at Dealer shop rates. Item 2. The units all come with the TPMS system. One of the first things you learn in off roading is the technique of airing down for more traction and to put more flex in the tires to avoid fatal side wall punctures, and to increase traction/floatation in soft stuff. With the TPMS system not only will the dash board be going crazy while you are aired down, but you run the risk of crushing the TMPS unit as the softer tire rolls over obstacles. Item 3. speaking of tires, the truck comes with an 18 inch wheel and tire set up. this limits your choice of all terrain or mud terrain tires to less that 3 choices. None of the more popular/aggressive tires come in that size so if you want to run them you have to buy a new set of rims for your brand new truck, Plus new tires. Item 4. for some reason even though the Trail Hawk package is marketed as a capable off road "Trail Rated" vehicle the package eliminates the rear tow point and installs a Class VI hitch. its a minor thing but then you have to purchase a aftermarket receiver link and shackle to allow for recovery from the rear if you get hung up. Item 5. with the smooth plastic covered bumpers there is no solid mount point for a standard off road High lift jack. it comes with a standard automotive scissors jack that might not work in a off the pavement situation. Item 6. If you don't order or pick a lot unit with the LED lighting set up the head lights are terrible and there is no mounting point for additional auxiliary lighting. Admittedly these seem like small things, but when I spoke to one of the Jeep Brand folks associated with setting up their company sponsored Jeep Jamborees about participating in one, the first thing he suggested was to have the Rock Rails installed and mount upgraded tires. It's a let down to know that Jeep knows the lower front valance needs to be removed and the rock rails need to be installed before they take the vehicles out and run them off road AND at least one of the folks who organize the Jamborees knows the you need better tires and the rails to participate in their events. I suggest that if you plan to do any serious off roading or Overlanding opt for the Wrangler. The Grand Cherokee is like a divers watch rated to 10,000 feet. it can go there if it had too but it is mostly going to be worn to the mall.
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Awesome 4x4 SUV
Brian C., 12/21/2019
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Excellent vehicle all around!!
A pleasant surprise, and fun, too!
PeterB, 01/07/2020
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I had read much about the problems FCA was having with the Jeep drivetrain communication issue, sometimes resulting in the car shutting down in the middle of fast traffic, but after 25,000 miles, no hint of that. I was also unsure of the Infotainment system that no manufacturer seems to have optimized yet, but I have had the opportunity to compare U-Connect with many others and I don't care what the car guys say, including Edmunds. In my opinion, the U-Connect is the best overall. Interior materials don't match Mercedes, but they equal BMW. And is this car fun to drive, or what!
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Awesome Jeep
Jeepers, 03/25/2020
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I love this Jeep, The 8.4 Nav screen and radio system are really great. Super easy to use and worked great right off the lot! The menus inside are laid out real smart.
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Trail Heritage, Road Ready
Mike M., 12/24/2017
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Top Flight...best 4WD Jeep I've owned. It is very tight, fit and finish top notch. 6cyl engine has decent acceleration, I came from a V8 and consider the V6 as having adequate power though gas mileage is just okay, but I didn't buy it for gas mileage. I am 6'1" and find this model to have excellent leg AND headroom. Only drawback, front seat could be a bit more comfortable...it s a bit "stiff", some sport enthusiasts will like that, I prefer a bit softer feel.
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Best SUV
Saverio, 04/12/2022
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I love my Grand Cherokee Trailhawk. Tons on luxury & safety features and yet nimble in the snow. We go to Mammoth Mt. every year. Snow is no problem. Tons of space inside. 6 cylinder 3.6L engine is great on gas and plenty of power even fully loaded with gear. Very comfy. I love it.
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Still runs like new#
J Henry, 02/07/2023
2017 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I have had absolutely no problems at all with my 2017 Grand Chreokee Overland. It now has 82,000 miles and still runs like new.
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It really is a Grand Cherokee
Warmac3, 03/08/2021
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Very comfortable, rides and handles well, reasonable gas mileage for the size and weight of the car, I can confidently take it off road without concerns. A family of 4 with luggage for a week can travel comfortably. Very dependable passenger/off road vehicle.
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Can't seem to find anything quite as nice.
Glen, 05/17/2018
2017 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Never thought to write a review until I began looking for another car. I have the 2017 Limited and I'm looking for a second smaller commuter car. I compare everything to this and nothing can really compare. I'm an avid snowmobiler and have taken my 2017 Limited as I did with my 2014 Limited on many long rides to deep snowy places. The road handle is smooth, quite, comfortable and enjoyable. I pull my sleds in the winter and my boat in the summer. Never a problem. When I hit the deep snow the traction is great and any off-roading situations are handled perfectly. I do put on some Blizteks snow tires for the winter and they have proven themselves as well. Really loving the Jeep and hope I could find a midsize sedan that won't feel absolutely inadequate in comparison. highly recommend the Limited.
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Satisfied Trailhawk hemi owner
Darren Couch, 09/18/2023
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
The hemi motor and the tech features make this rig desirable. Air suspension is okay on road and impressive crawling off road - which I do regularly - and the details are nice inside. Although the hatch space is a bit lacking - golf clubs seem to confound the Jeep and I wish the cup holders didn’t grab cups with a bottom ridge. That is it for complaints. Adaptive cruise is awesome for traffic and the back up sensors should be standard equipment for all. The sounds and acceleration the hemi creates are soothing to this muscle car loving driver. Mileage isn’t bad and I’ve put 92,000 on it with an average of 18 mpg overall and about 21 on highway, which isn’t bad at 80 mph with slightly oversized 20’s. Not one unplanned service stop really speaks to how well sorted this vehicle is. I do not see myself without a Jeep after this experience.
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1000 miles on my newly used 2017 Overlander.
Jim, 06/01/2018
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I am now officially spoiled! What a comfortable, quiet ride! I feel this was a great choice for me (towing, comfort, all wheel drive) my size (6’4”) and budget
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Stuck with a Lemon, but can't make lemonade.
Garett M, 02/22/2018
2017 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 6 people found this review helpful
I bought a new 2017 Jeep Grand Cherokee Laredo with the cold weather package on Labor Day weekend of 2017. I live in ND, so I considered it a necessity to have a block heater. The first issue I had with it was the heater motor/blower unit; it started having trouble in Oct about 40 days of owning it and below 3000 miles. First snowstorm of the year, and I couldn't even defrost my front windshield. It was replaced under warranty, but only after I had to take it to two different dealerships and file a customer complaint. The second issue I had was with the factory autostart. They have extremely poor range and wasn't starting the vehicle. I was told after 3 consecutive starts it automatically disables it from being started until you are inside the vehicle. This was happening every other time trying to start it; not after 3 starts. I was told at the dealership that they couldn't recreate either issue and that is was operating as designed. I was also warned that installing a 3rd party autostart will risk voiding the factory warranty. The third issue I am currently dealing with is that it will randomly shut off while driving it. The engine shuts off and all exterior lights/dash go out; no prior warning or indication of an issue. I got stranded because of this and had it towed to the dealership at the end of January 2018. The most infuriating thing is that the manufacturer tells me that they care for my safety but won't admit that this is unsafe to drive. I have tried working with the dealership and Jeep's customer resolution team. So far, I have received nothing but bully tactics and misinformation from both parties. I also apparently can't file for a Lemon buyback because they are all "separate issues." The North Dakota Lemon Law is terrible and needs an update; can't really say the Chrysler Fiat program is any better. You apparently need to get into an accident or kill somebody before they will even consider it. Overall, if I didn't have these issues it would probably have been a great vehicle. Most of the stress from the repairs comes from incompetence of the dealerships and extremely poor customer service by the manufacturer. After this nightmare, I will never buy another Chrysler Fiat product again.
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Worst Jeep yet
A disappointed owner, 08/09/2020
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 6 people found this review helpful
I've had 6 Jeep Grand Cherokees so when my last one had the head gasket go at just over 200,000 I bought a certified preowned 2017 without thinking twice. My bad. This car is so badly designed that after two weeks I am looking for another car. For one thing, the hum of the engine is so loud that it makes my head hurt, especially at low speeds. The sound quality of the radio is horrible and the hands free is practically unusable and the UConnect flips back to the phone and shuts off intermittently. Moreover, all the important things such as radio, climate control, require multiple steps and the information you need to see is so small it's hard to read. The interior design has absolutely no place to put anything; I've lost my phone 4 times already because I need to put it on the passenger seat. No place for change, lipstick, or small items we routinely carry and the storage on the doors is so narrow and deep you can't put your hand in it. Anything you put there is lost forever. The seats are hard and uncomfortable. The car has also failed to start every morning and has required a jump start every day since I brought it home. The dealer, who has serviced every one of my cars, is flummoxed. The aerodynamics are terrible; I feel like I'm in an echo chamber. First car in 54 years of driving and more than 30 years of Jeeps that I can honestly say I hate. I'm already shopping for another vehicle; I don't care if I take a hit because I spend on average 4 hours a day in a car and I find myself dreading getting into it.
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Stuck with a Lemon, but can't make lemonade.
Garett M, 02/22/2018
2017 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 5 people found this review helpful
I bought a new 2017 Jeep Grand Cherokee Laredo with the cold weather package on Labor Day weekend of 2017. I live in ND, so I considered it a necessity to have a block heater. The first issue I had with it was the heater motor/blower unit; it started having trouble in Oct about 40 days of owning it and below 3000 miles. First snowstorm of the year, and I couldn't even defrost my front windshield. It was replaced under warranty, but only after I had to take it to two different dealerships and file a customer complaint. The second issue I had was with the factory autostart. They have extremely poor range and wasn't starting the vehicle. I was told after 3 consecutive starts it automatically disables it from being started until you are inside the vehicle. This was happening every other time trying to start it; not after 3 starts. I was told at the dealership that they couldn't recreate either issue and that is was operating as designed. I was also warned that installing a 3rd party autostart will risk voiding the factory warranty. The third issue I am currently dealing with is that it will randomly shut off while driving it. The engine shuts off and all exterior lights/dash go out; no prior warning or indication of an issue. I got stranded because of this and had it towed to the dealership at the end of January 2018. The most infuriating thing is that the manufacturer tells me that they care for my safety but won't admit that this is unsafe to drive. I have tried working with the dealership and Jeep's customer resolution team. So far, I have received nothing but bully tactics and misinformation from both parties. I also apparently can't file for a Lemon buyback because they are all "separate issues." The North Dakota Lemon Law is terrible and needs an update; can't really say the Chrysler Fiat program is any better. You apparently need to get into an accident or kill somebody before they will even consider it. Overall, if I didn't have these issues it would probably have been a great vehicle. Most of the stress from the repairs comes from incompetence of the dealerships and extremely poor customer service by the manufacturer. After this nightmare, I will never buy another Chrysler Fiat product again.
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GRAAAAAAND Cherokee
Jay, 07/17/2017
2017 Jeep Grand Cherokee Limited 75th Anniversary 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 8 people found this review helpful
Oh YES!!! SUCH a great value if you like Range Rovers and such. If you like the Mercedes ML350 you will LOVE the Grand Cherokee! Drive one, buy one!
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Outstanding quality vehicle
Paul, 12/19/2017
updated 06/26/2018
2017 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
I have owner over 25 vehicles, mostly new and of all the makes. This is an extremely well made suv with materials that rival the best. Absolutely love it, and I tried all of them.
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Jeepers!! It’s fabulous
Herb, 07/13/2020
2017 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
3 years not a single thing has gone wrong! It has all the latest tech stuff. Rides great. Turning my lease into purchase!!
loved it - but....
Joe - Upstate NY, 08/31/2020
updated 03/01/2021
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 3 people found this review helpful
I love the look, the power, the transmission, the luxury ride. This was my second Grand Cherokee after having a few 4-Runners and the ride comfort can't compare. The negative - skip the navigation package upgrade, the voice activated system has never worked in either of the last two cars. I repeat NEVER. Use google maps on your phone, it will be a lot less aggravating. The last one i owned came with Michelin Premier LTX tires - DO NOT BUY a car new with these. Have the dealer switch them before you agree to purchase the vehicle. They might as well be made of butter that is how quickly they wear out. They are a 60k tire that won't get 30k before not passing inspection. (read the reviews online - nobody gets past 30k) After talking to others who had the same problem with lease turn-ins, i believe it's simply a money making ploy by Chrysler Capital. If you are leasing I would recommend finding someone else to do the financing. Speaking of tires, if you live in a northern climate the GC is only as good in the snow as the tires since the ground clearance isn't overly impressive. With a 4-runner I could get through the end of the driveway regardless of how high the snow was plowed in, but with the GC i needed to snow blow it out first. With the exception of these two items it was a great vehicle though.
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Okay
LR, 03/14/2021
2017 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
At 90,000 miles one of the valves failed which cost me $1,200 to repair, kind of disheartening. The brakes are a typical mopar (meaning they shake when you hit the peddle), otherwise good car.
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Avoid if need tech
Lynn, 09/02/2018
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 15 people found this review helpful
Would not start in my garage. Think rfi from connected garage door opener, but Jeep never figured out. Know 2 other people with this issue, hold brake peddle down hard for a minute and Starts. Dealer said to go away, hire lawyer they couldn’t fix. In shop 14 times in 18 months. Uconnect horrible, lots of dropped calls. Hemi is fun. Wants mid grade gas. 20mpg.
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Love this car!
Jnewell, 11/08/2019
2017 Jeep Grand Cherokee Laredo 75th Anniversary 4dr SUV (3.6L 6cyl 8A)
1 of 1 people found this review helpful
Drives really smoothly, very comfortable with all the bells and whistles. Really enjoying the versatility and sporty look.
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Tantalizing 2017 Trailhawk
CarlB, 07/20/2017
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful
In looking for a reliable, comfortable, trail rated SUV that had a level of luxury to it, the Grand Cherokee Trailhawk was the only choice to carry all of the above in this class of vehicle. While the test drive only gave me a taste of it's capabilities, our first road trip demonstrated the luxury, safety, comfort and handling I was looking for. While I'm still in the infancy of the lease of this car, so far it leans on the plus side though I do have a couple of quirks to mention. The technology of the U-Connect system while, at first glance, seems great. It has a few drawbacks. I'm an avid iPhone user and the connectivity and memory of this system isn't up to par. After programming my phone favorites into the onboard memory, it loses them every new restart. The programming and connection of Pandora through the U-Connect site (as well as iHeart radio etc.) is clunky and Pandora has to be re-selected after each start. Having previously owned a Honda product, their system reconnected each time quite reliably. So Chrysler has some work to do on that. My other quirk is the marginal, at best, fuel mileage. While it performed to the expected and advertised 23-25 mpg on our first road trip, the city mileage has been around 11.5-12.5 mpg. Realizing that it depends on your driving habits, I've been ultra-conservative to see what it's capable of (read "I'm keeping my foot out of it) and have been perplexed at it's gas gulping nature, though thanks to a big tank capacity, I don't notice it that much...until it's time for the refill. Overall, I'm a happy camper though! And looking forward to actually pulling a camper soon and challenging the Trailhawk with some serious California exploration.
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547 miles on a Single tank of ⛽️
Malcolm Hall, 10/28/2020
2017 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful
Totally love my jeep
2017 Jeep Grand Cherokee Trailhawk
CBL, 02/27/2023
2017 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful
I've had 4x4 trucks my entire life until I bought a 2017 Grand Cherokee Trailhawk for better gas mileage, and because I live in the mountains down mud/gravel roads with occasional snow. We just received historic levels of snow in the Sanra Cruz mountains and I drove through 3-4ft of powder in Snow Mode (off road 2) for miles on ridgetop precipices, and it was like driving a snowmobile. This only adds to the already 5 star review I'd give this vehicle on all levels. It goes through mud like a truck, rock climbs, etc but also looks amazing cleaned up. Excellent handling on windy mountain roads, quick acceleration and luxurious interior. Granted mine is fully loaded w leather and spacers which enables bigger off road tires. Love it will keep and get a truck again as well.
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Hemi Punch
BIG SWED, 12/16/2022
updated 12/20/2024
2017 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
1 of 1 people found this review helpful
Purchased 2017 Jeep Cherokee Summit 11/22/2022 from laker Motors in Holland, Michigan. Average Mileage so far 18.2.I love the police cruiser exhaust rumble. Needed to compare this vehicle with typical 4 wheel drive FORD truck and they simply do not compare. Love this vehicle so far. I have yet to drive it in winter and will get back to you on that experience. The tabs do not allow me to check the v-8 hemi summit hemi version. UPDATE: Have had he vehicle two years. Recently had two mechanics look at it and drive it. They both said it was very unusual when compared to others like it. ALL the pieces were apparently put together properly and I still love the vehicle and now my wife wants one.
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Love jeep
Bryan W, 05/09/2021
2017 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
1 of 1 people found this review helpful
Drives like a high end suv, feels like a high end suv, but it’s ready for winter like a Jeep.
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Disappointed.
Kathy, 11/27/2017
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 10 people found this review helpful
My lease was up this summer and needed to lease a new car. The jeep met all my requirements on options. I went with the Overland model to get the safety features. Yep, if you want safety you have to pay extra! That should have been my red flag. Heated seats are standard, blind spot is not. The first week I noticed the auto restart causes the car to either lose power or over excelerate randomly. Of course I can't get it to do it (or they don't believe me) at the dealership. Randomly the transmission shifts so hard it feels like it's coming through the back of the car. Now that it is summer the heated seats don't heat. Takes 30 minutes to heat if they do at all. Also, the outside temp gauge seems to be faulty. It read 105 degrees on a 60 degree day. Can't wait to trade it in.
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Disappointed.
Kathy, 11/27/2017
2017 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 10 people found this review helpful
My lease was up this summer and needed to lease a new car. The jeep met all my requirements on options. I went with the Overland model to get the safety features. Yep, if you want safety you have to pay extra! That should have been my red flag. Heated seats are standard, blind spot is not. The first week I noticed the auto restart causes the car to either lose power or over excelerate randomly. Of course I can't get it to do it (or they don't believe me) at the dealership. Randomly the transmission shifts so hard it feels like it's coming through the back of the car. Now that it is summer the heated seats don't heat. Takes 30 minutes to heat if they do at all. Also, the outside temp gauge seems to be faulty. It read 105 degrees on a 60 degree day. Can't wait to trade it in.
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