Used 2015 Jeep Grand Cherokee Consumer Reviews

Air Ride a disaster

I guess you could say I was almost completely satisfied with my Summit until some one crashed into me. That was March 30th and my car still has not been returned to me! Why? Because Jeep cannot fix the air ride! Dealership repair people tell me once an air ride goes out in a vehicle its a usually is a continual nightmare. However Jeep say's it can be fixed, so why has it taken close to 5 months and they don't seem to be any closer to fixing it. So, the person's insurance does not want to total it since they feel it should be Jeeps problem to fix it. They will not take responsibility I'm left to dry and am no closer to getting my car returned to me. I will never again buy an air ride so BEWARE!

Love my Jeep, but it is having problems with transmission already

Love my Jeep, but it is having problems with transmission already. Last night it would not go into park. I had to leave it in neutral in my garage over night with the e-brake on and Jeep powered off. When i woke up this morning the battery had died. AAA is here to bring it back to the dealership for the 2nd time, since i purchased it Dec. 19th. I get the message on the screen to "service trans" & literally it will not shift into park. It only has 500 miles on it. I am disappointed & frustrated. When i brought it in the 1st time they said it just needed a software update. Looks like they were wrong. It won't even take a jump so they're towing it in right now. Other than this i LOVED my Jeep.

I love my Jeep!!

I don’t think I’ll ever own a different suv! I have owned several others over the years and the Grand Cherokee is by far the best in performance and luxury. Highly reccomend!

My 2015 Grand Cherokee

I have owned Grand Cherokee's since 1995. We bought our daughter one for college. Then I purchased a 1998 4x4, then a 2003 Overland (which I am still driving) and the 2015. I have had very few problems with my jeeps. I LOVE my Jeeps! If I could afford it, I would buy a 2017 because my daughter is driving the 2015. I had given her the Overland, but decided I wanted it back because I smoke and didn't want to smoke in the new one. Still loving my Jeep! Still wish I could afford another one. Will have to wait until this one is paid, then I will defiantely purchase another one.

Poor clothing seats material

2015 Grand Cherokee Altitude, it drives great and I love the way it looks with sharp style. But I got disappointed with the quality of the interior seat. The seats are kind of mix clothing with surrounding leather. After 3 months of purchasing I started to notice that the middle of driver's seat start to tear on me. I contacted the dealer and they took a pic and sent to the Chrysler trying to replace the seat since it still under manufacture warrantee, but the response was negative. I am really disappointed and still angry because I am very sure that was not my fualt and I am not a smoker.So this replacement is going to cost me about $800.

Chrysler has changed me.

Plagued with headlights not working, they just shut off while driving.

we love our cherokee so much that we got another

We love our Jeep. Bought it new and have over 155,000 miles on it and still a great vehicle.

8 gears of torture

worst Car I have ever owned. 1st gear bucks, random gear changes. Gets stuck in middle gears. Sloppy gear transition and overall poor engineering. This is the worst transmission I have ever experienced. If you want the truth on this car, read the 2014 reviews. If you buy this truck after reading this you are crazy. I wish I did more homework. I know it's a major issue b/c this is the most common complaint. My father in law has exact same year/model and his is fine. Downshift when braking feels like you are in the car with someone that doesn't know how to drive stick. Just terrible. update 9/15/16-"software updates" are their answers for everything. Gears not as bad, but still sloppy enough to never buy this car again. GPS screen has randomly gone black several times, which is a problem b/c the screen controls many features. Dealership said they didnt see anything wrong and "did a software update" which did nothing to change the problem. Every dealership is a nightmare to work with. They truely do not want you there and treat you like you are bothering them. they never have time and are always too busy. When i tried to book the recall on the shifter, they said it was a three month waiting period. the supposed recall fix is surprise again, a software update that will do nothing anyway. 3/15/17 The last update is pretty accurate. I would actually come around and enjoy this truck if their service dept and crysler reputation were better. In the back of my mind I know that I shouldn't rely on a crysler product after 70k miles. That and im still not a fan of the 8 speed transmission. Who knows, maybe the V8 isnt as bad. I guess it's possible that ratio between the engine power and weight of the vehicle arent balanced well. Couple that into 8 reminding gears...who knows. Very sharp looking, lots of gadgets and comfort are the good things. And you feel very secure on the road in bad weather.

Love the Grand Cherokee

I've owned Grand Cherokees for the past 20 years. They get better every time I buy one. As far as the cost of a luxury SUV I found Grand Cherokee cheaper than their competitors. Very happy!! UPDATE: 7 Years later and very happy!! The engine 3.6 has been proven along with the 8 speed transmission which shifts and works great. We live in New England and the salt has had no effect on it. Still has the original brakes after 70k. My wife loves it and feels very safe in it. My nephew has the same model with 170k and says it's the best vehicle he's owned. I'd definitely buy another one.

2015 Jeep Grand Cherokee Transmission Nightmare

I own a 2015 Jeep Grand Cherokee with 95k miles. My transmission suddenly failed a couple of weeks ago. I had the vehicle towed to the Jeep dealership where I purchased it and was told they only have one qualified transmission technician and 5 vehicles with similar problems in the queue in front of me. They finally inspected the transmission to diagnose the problem and was told it needs to be replaced. The words used to describe the issue included "burnt fluid and lots of metal filings." I was also told these transmissions are on backorder with no expected delivery date so I could be waiting a month or longer for repairs. In addition, I was experiencing an engine tapping noise so I had the dealer look into that issue as well. That problem was diagnosed as requiring a rocker assembly/camshaft replacement. A quick Google search shows this to be another well-documented problem with these 2015 Jeep Grand Cherokee vehicles due to some type of faulty heat tempering of key engine parts. Together these repairs are in the thousands of dollars, not including the cost of a rental vehicle that I will need for a month or longer. I contacted Jeep USA to see if they would offer any assistance with a rental car and they flatly refused me. This is the first and last Jeep I will ever buy. #JeepCares

Loved my Summit

I have owned a 2015 Summit for 6 years. It is an awesome vehicle and great looking. Whether it’s rain, snow or beautiful weather the ride is great. I have always felt safe and extremely comfortable is the luxury interior. Very roomy and great storage. Definitely a reliable suv. If I didn’t want to change my daily driver to an EV, I would have keep my Summit forever.

Wow!!!

Loved the ride in comparison with ford and toyota SUVs. Best SUV -- bang for the buck. We looked at german SUVs and their repair expense is very high. I own two german cars so i have experience with regular wear and tear repair cost. I was very sceptical to buy first American car and was sold right away after i drove . After one and half years approximately, Jeep is still running in excellent condition. Only thing I had alignment issue which the dealer resolved it. i still enjoy it!!!!!

Love lost

At first the SUV was fine but as soon as dealer got hold of it for just an oil change the SUV started to have mechanical problems. The dealer stick it to The warranty work. They said the camshaft is broken it needs to be changed! What! City drivring caused the camshaft to brake? The jeep dealer messed up my SUV. Bunch of dishonest jeep dealers. No wonder they stand at the bottom of the industry. Stay away from Darcar dealers.

Unexpected changes for 2015. No more dual exhausts.

I took delivery of my new 2015 Grand Cherokee Limited this week. Unfortunately, I failed to notice that for 2015, Jeep has eliminated the sporty dual exhausts for the Limited, which is very surprising for their most popular selling model. Aesthetics were part of my decision for the Grand Cherokee and this is a horrible design decision by Jeep. It cheapens the look of the high-end Limited model down to an ordinary Laredo and ruins the symmetry of the car from the back. Having just shelled over $45K for a Limited, I expected better. This is a very cheapskate decision and shame on Jeep.

Does everything but fill itself with fuel

I searched every Jeep dealer in the US after configuring the vehicle I wanted. I ended up buying in Cedar Rapids from Pat Mc Grath Jeep. This vehicle is equipped with a 5.7 HEMI that gets about the same mileage as the 3.8 V6 Rubicon I traded in. The sound system is awesome and the adaptive cruise control is and experience! I started with Jeeps in 89 and the features and the quality keeps improving. My mileage includes several 0 to illegal speed runs as that is how I have always broken them in.

2015 Jeep Grand Cherokee

I've owed my 2015 Jeep Grand Cherokee Altitude for only a week, but love it. Compared to my 2014 Toyota Tacoma which had nothing but trouble and was extremely noisy on the hwy, this Jeep GC is a dream to drive. Shifting is smooth and I love the styling inside and out. After reading some of the reviews I hoping for a trouble free experience, but there's problems in everything it's how they are handled that makes the difference.

Best Value

I Have owned a 2011 grand Cherokee which is one of the best vehicles I has ever had so I decided to get a new model. This is still the only SUV that does not looks like a momma SUV

Stay AWAY from the Jeep Grand Cherokee

Purchasing this car was the biggest mistake I've ever made! Buyer beware - read the reviews/complaints before spending all this money on a vehicle that has so much hesitation on acceleration that I'm pretty sure I'm going to get killed. A vehicle is suppose to move forward when pressing on the gas peddle. Instead the engine rev's really loud like I'm in a plane taking off but your still not going anywhere. In the meantime, the window of opportunity to pull out is quickly decreasing because of oncoming traffic (to the point where I would no longer feel safe in doing so) Then the car finally reacts and lurches forward throwing everyone back in their seats. To oncoming traffic and passengers in my car, it looks like I'm pulling out at the last minute and cutting them off. This happens during All accelerations, back streets and highway driving. I brought it back to the dealer and took the service manager for a drive and his response was that's normal! He confirmed that it drives this way but to say it's NORMAL is unacceptable. I have a 2015 Grand Cherokee Overland and will trade it as soon as possible!

2015 Summit luxury

The car has all the bells and whistles that other vehicles charge lots more money for. It's a great car. If the following were addressed it would be tops! For a vehicle that has a window sticker price of $54,000 the seats are very uncomfortable after about three hours of driving. The steering could be better sport tuned like the competitor's vehicles. And finally, It still rides like a jeep.

Good but not the best for the price

After 16,000 miles sometimes I hear some noises from the suspensions.The ride is quiet,good comfort but stability in wet road is not the best,have to be carefull,I think the tires are too cheap(Fortera).Is a good suv,but I make a mistake when I trade my 2008 Acura MDX.

Sweet ride

I love my new Jeep Grand Cherokee, the comfort of this vehicle is superb and love all the options we can choose from!

A great SUV ruined by software engineers

Amazingly capable, go-anywhere vehicle. Rugged but extremely luxurious. Beautiful interior with quality leather and wood everywhere. Terrific MPG, over 20, with plenty of power. Rides like a dream. Gorgeous metalflake auburn pearl paint and medium brown leather seats and dash covering. Only gripe about the vehicle per se is poor back seat and cargo room. But I was thrilled to get rid of it after 10K miles for the following reasons. Gearshift is awful and dangerous, even after klugy recall fix (automatically shifts into Park if driver’s door is opened). Radio turns on at random. Has front and rear bumper sensors, but front sensor alarm activates even in reverse. Radar controlled (speed adaptive) cruise control is a disaster: it turns off at random, and when it wants to resume the preset cruise speed it does so by accelerating at full throttle if the vehicle is more than 20 miles below the preset speed - very disconcerting. Navigation alerts you to traffic jams ahead and ask if you want to reroute. You push the No button, and then the navigation asks you the same question every 60 seconds until you just turn it off. I could live with all these annoyances, but not the following - if you exit the vehicle with the key in your pocket, but forget to turn off the push button ignition, there is no alarm or notification. If you are distracted, park in your garage and forget to push the ignition button to turn off the engine, odds are good that you and your family will be dead in a few hours from CO poisoning. With the right software fixes, which will probably never happen, and a bigger back seat, it could be a great vehicle.

Nice Ride

Issues with the shifter are overblown. The paddle shifts are a pain as it is far to easy to bump them inadvertently.

Great looking, but....

Traded mine in with just over 20k miles. Simply the least reliable vehicle I've ever owned. Traded in for a Subaru and couldn't be happier.

Still in love with my 2015 Summit

I traded in a BMWX5 and NEVER looked back. The Summit drives better, we've had only one repair (recently - engine mounts) in 7 years compared to a long and expensive list with the BMW. The back seats recline for comfort (which I could only get with a 3rd row in the BMW) and the leather interior has really held up. A friend has the Grand Cherokee Sport - he's had more problems and his car doesn't drive as well as mine although he was happy with his for the first few years. The only complaint I have is the blue tooth system is awful. Other than that, I can't come up with one reason to get a new one. This one looks and drives brand new.

Jeep Fan

Love my jeeps. I have driven the Overland model of the Grand Cherokee for the past 5 years but wanted to get out of a lease so i settled for a little less 'bling' on the Limited model to keep the monthly payment down. I drove a few other cars (Acura, Ford) to compare features but the value of all the extras you get with the Grand Cherokee just can't be beat.

15K/1.5 year of ownership review

My 2nd Jeep. 1st was 2001 Jeep Cherokee XJ which I absolutley loved. Overall and so far, my experience has been great all around. Styling, amount of space, smoothness, luxury, MPG (20.0 average I'd say) and dealer support have been excellent. The Trans has been re-programmed once or twice at dealer whch makes me a littler nervous but thus far it has been shifting fine. I have the rare Deep Forest Green with light tan interior. It's basically almost Black which means its a bit of a 'PIA' to keep clean. If I can pick my favorite part of owning this model it would be its styling. This thing turns heads like I thought it never would. I mean you see a million JGC's on the road and when I stop at a light or at a gas station someone is always checking it out. IMO this is the best looking JGC since it's inception. Good move on Chrysler's behalf to keep this body style until 2018. I'm hoping to perhaps buy it out at the end of my lease term since so far everything (cross fingers) has been satisfying. If not I'm on to a Wrangler...!

I love my Jeep Grand Cherokee

Great SUV, I have it for 15 months and is the best car I ever have. #2 Review on 11/01/17 Now I have 21k miles, drove it to California an twice to Chicago and still love like the first day.

2015 Jeep Grand Cherokee

Watch out when you get over 100,000 miles. I have had routine maintenance done since owning this car, bought new in 2015. In the last year at about 130, 000 miles, have had to replace the drive train module, transmission pan (pan is plastic and includes the filter) due to leak, and now the oil filter housing unit. Each of these services cost $900 or more to fix. I have not had this Jeep off road -strictly highway miles.

Liked it so much I traded it for the 2018 version

Great car, incredibly reliable. The digital interface is awesome (Uconnect, GPS, Bluetooth, Phone Pairing Features). Not too many 2015 model cars will read your text messages to you while you are driving -- and do a good job answering the text using voice recognition! I bought the exact same Overland model in the 2018 version, but only because it was a tax advantage for me to trade the car in this year. Otherwise, I would have kept it a long long time.

LOVE MY ‘15 SUMMIT

Bought my 2015 Summit used with 32000 miles from a Jeep dealer. Mine has the 5.7 Hemi V8 so a bit thirsty for gas around town but highway mileage it averages around 22 mpg. No issues with mine so far,rides great...nice quiet smooth ride. Awesome 19 speaker 880 watt stereo system. Lots of people seem to complain about uconnect system but mine works like intended and gives me no issues,I love mine. I hope this Jeep is a good to me as my 2004 Grand Cherokee which I still own and has 180,000 miles and is still very dependable. I would recommend the Grand Cherokee to anyone it’s a great overall suv.

2015 Grand Cherokee Limited

2nd Grand Cherokee. Love it. Best one I've owned. 47,000 miles no problems and RUNNING perfect. Recommended Highly...

15 Jeep Grand Cherokee Limited

So far its been a really reliable vehicle. We replaced tires at 35k but that's it. could use a little more pep maybe we would opt for the Hemi next time and we would consider buying this vehicle again

Tough and Elegant

I’ve been driving trucks since 1997. When it was time to replace my 2002 Ford Explorer I was trying to obtain the same look and comfort at the same time. I have pretty much succeeded in purchasing my 2015 Jeep! The center console does contain a CD player that in my opinion only takes up storage space. Other than that it drives very smooth and in my opinion has a strong engine.

87,000 miles, No problems

I have approx 87,000 miles on my GC Laredo 2WD. I've taken it in a couple of times for recalls, replaced the tires twice and done oil changes and air filters as recommended. No other work needed.

I'm in love

I bought my Jeep Grand Cherokee brand new, in 2015. I took it for a test drive, and fell in love! The seats are very comfortable, and there is so much space inside! It's an automatic transmission, but it has paddles on stearing wheel for standard driving. I wasn't sure what I wanted to buy, but after getting behind the wheel of my Jeep, I knew it was for me! Best vehicle I've ever had, by far!

Bought new jeep is a lemon horrible !!!!

Bought new first dealer messed up had to get a Whole new loan then when I had car issues they Told my I was [non-permissible content removed] ( what who does that when. Your car is new and has 7 issues Like brakes squeak and worse Transmission jerks and the car makes a bad noise Just driving I paid this much to have daily issues and makes my life a mess I have a 20 yr old camaro that runs better than this Its said because Chrysler doesn't care If there is one thing I can do to help others Don't dont don't buy JEEP the company does not care it's a horror that will consume your life Repair failed ok try again repair failed ok wil give you a rental that failed they don't care if you walk I had to walk to the hospital to seem grandchild born they promised a car rental for 3 days that never showed up but kept telling me they got it Not for me I never saw it ! Jeep to me is a rip off an I wanted a reliable car this is NOT ONE beware unless you Want to spend 40,000 for junk then that's up to you I am saying this to help others who don't have to go threw what I do daily And the dealerships get upset becuase they can't figure it out I am overwhelmed and have high bp now I am truly a jeep owner and this is true I 4000 miles on my car and more problems than any car I have ever ever owned Please shop the net for recalls and jeep Issues there are tons Mine are transmission and front wheel and axle And the computer they also have cheap seats and my carpet is messed up so are my seat buckle holders and being a woman I am so upset and cry alot just want then to take it back ( update the car has been to the dealer almost monthly and the engine light goes off it made noises they took parts off now I smell engine smell then the theft alarm went off with me in my car it was on I was sitting in it the consol top kid doesn't open and it's just a huge mistake I should have stayed with Ford but I always thought jeep was a good brand what a joke

what a ride

I feel the jeep is good and the sale people were top awesome. I would of change the nav unit to a Garmin with life time map and I would of put all the protective devices on the car . That they would not be options. Also I would of installed the full wiring harness in case they wanted to buy the options.

The Red Pearl

Go in to dealership not looking to buy. Get numbers first

Love my Jeep

Use True Car,yes I did. I still love my Jeep. I am still finding features that enhance my experience with the car.

Has Everything

No need to spend more unless you really want to spend twice as much.

The cadillac of SUVs

The best four wheel drive system on the market. Very capable SUV that will allow you to safely traverse even dirt roads in hairy road conditions. Even if you don’t go off road you will feel much more secure on paved roads in even the most hazardous weather.

GC Summit, Lot of fun to drive, great looks

The GC Summit is really nice. Fun to drive, comfortable. It needs some additional technology like lane departure and front cameras. Maybe auto parking, that's not a huge issue. Overall I really enjoy this car!

Love the vehicle HATE the CVT

The CVT engine in this car diminishes the value. Don't get me wrong this IS a nice vehicle for the price - but you have NO confidence when merging onto traffic or getting out of a slow lane. No confidence. The engine has many flat spots when accelerating, or when you move forward after a stop. The transmission is still thinking..... I had a whirling noise in my engine that Jeep could NEVER fix. I brought it to them two or three times complaining of the same thing. Customer service was almost as bad as Subaru. Rude, condescending managers that have so many vehicles in line to be worked on that they forgot they gave me a loaner car. Forgot.

My New Ride in 20 Years

I love the JEEP. My first jeep latest 20years and counting. I only traded her in due to recall with Jeep incentive for trade-in. I love the Grand Cherokee and recommend to all!

5.0 Hemi fail after 100k

I have a 2013 jeep grand cheerokee overland 5.0 Hemi. 45,000. Original price. Cam shift fix after 100k miles cost over $5000 to replace. Was told by Jeep dealership thus was a common problem w 5.0 hemis. Due to defective camshaft and Jeep refuses to acknowledge because they would have to recall. Don't take my word for it. Do your research

Best value for luxury and capability

2 dislikes

Dislike electronic shifter. No one wants to relearn how to shuft when you're its alreadya learned skill of knowing shifter gears. Dangerous and annoying having o always double check what gear you're in. Does not auto roll a little when in gear either until hit gas and figure out wrong gear! Alo poor counsil layout. No room for cellphone or purse, poor design.

Intermittent power steering failure

at about 25000 miles the vehicle developed a intermittent complete power steering failure. A dealer replaced the rack/pinion and drive system and controller. The fault only happened occasionally, sometimes weeks would go by and hundreds of miles between failures. Another dealer found some electrical ground faults and another didn’t even look at the problem. I traided the 2015 Grand Cherokee for a 2018 Grand Cherokee. Now have 7,000 miles on it and crossing my fingers.

Not like the 2011

Its made by Fiat. 8 speed transmission a joke. Hemi engine the only saving factor. Electronics very poor compared to 2011 vehicle. Unable to fix problems with electronics . Customer service from Jeep customer service a joke . I was told that the problem was not fixable and was paid off with 1 car payment. Vehicle traded in for another car. Will Not Buy another Jeep again