Used 2014 Jeep Grand Cherokee SUV Consumer Reviews
Used Grand Cherokee for sale
Transmission failure
kschleic, 12/03/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 7 people found this review helpful
After about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. It would not shift out of first. The engine light came on. They said something is wrong with the transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road, the vehicle started to go across the intersection and stopped in middle. Needless to say, they cant find a problem with it. I dont want the car anymore.
Buyer Beware
Ryan, 03/29/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
5 of 7 people found this review helpful
Chrysler should be ashamed of fielding such poor quality. I purchased my GC less than two years ago, and have already had it in the shop multiple times, where the service experience was abysmal. It took over a month for the dealer to get a replacement shock into the shop after the OEM version started leaking at 25K. After that shock was finally replaced, the replacement shock then started leaking again a month later. On another occassion the service shop couldn't perform a simple oil change and I had oil leak all over the engine compartment. No compensation offered from the dealer. Now the air conditioner smells musty, which through a little research appears to be a design flaw that allows water to collect deep in the AC system, and the brakes started sqeaking.
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Highway Robbery
kgastenaue, 12/18/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
7 of 11 people found this review helpful
I bought this car in March and it has been broken from day 1.The lights in the air conditioning panel never lit up but some of the others did. I asked the sales person about it and he said "those lights don't illuminate in this model". I brought the car back for service. They kept my car for the day, 'ran some updates' and they still didn't light up. In addition my trunk wasn't opening 90% of the time. I was told if they couldn't duplicate the problem it couldn't be fixed. I took it to another service center instead. The whole light panel had to be replaced and updates hadn't been done at all to my car from before I bought it. Three trips later my trunk still wont open most of the time.
2014 Jeep Grand Cherokee Overland 4x4 Diesel
kloten20, 08/05/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 11 people found this review helpful
It could be an excellent vehicle, sharp looking, fun to drive and all the bells. But there is where it stops. My first american car after over 18 years of Japanese and German. To put it short, the most expensive and also worst vehicle I have ever bought/owner. Just within 5000 miles I had the car at the dealership for the same electronic issue and they still could not figured it out. I never had so much stress owning any vehicle. Finally I had enough and traded it in after only five months of ownership. What a pity. It is absolutely sad, that Chrysler has not more pride in their product. Consequently this will be my last Chrysler product ever.
Nice to look at, Horrific to drive
bobsacamano, 07/30/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
The car drove like a dream for the first 500 miles. I'm at 8,200 and every mile in between has been a nightmare. The transmission slams up and down, causing a terribly uncomfortable ride-and remember it has 8 gears so it is constantly changing gears. In the morning, the transmission has become so rough I feel as though I am being rear ended. I have had it at two different dealerships to solve the issues and both have told me it is normal-and if it something were actually wrong a fault light would illuminate. I was issued a case manager with jeep corporate. She refused to return calls-I went three days calling her three times before she picked up.