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Used 2014 Jeep Grand Cherokee Consumer Reviews

3.6 out of 5 stars
239 reviews

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4 out of 5 stars

Great car but trans lever is horrible!

Phil, 07/20/2016
updated 07/24/2023
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
177 of 179 people found this review helpful

Just got the car this week. Our old 99 grand Cherokee was on life support. The 99 had served its purpose, hauling, towing, winter driving, but had been troublesome from day one. Reads lots of reviews and it appears things have improved. Got a 2014 with 28k miles, v6, 4wd. Drives nice, quiet, plenty of power and tows our boat very well. Loads of nice features. The car has a heavy, solid feel. But the damn shift lever! What is that about? It's a ridiculous design and it takes total concentration to get the thing in D or R. Maybe we'll get used to it in time. Update Have put about 10 k miles on this car. Still hate the shift level and the fussy dash screen for climate, radio controls. The screen died and dealer had to reprogram the thing. Great car for traveling, hauling and towing. Base v6 and 8 speed trans are excellent match. Very solid car, no squeaks or rattles, very quiet cabin. At 70 mph the car is quiet as a tomb. We have the base model, didn't want all the confusing and troublesome digital stuff but memory seat adjustments would be nice as wife and I are so different in size. Otherwise the car is very nicely equipped for a bottom line model. I would recommend this car. Interested to see how it holds up long term. Pretty good so far. Update About 30 k miles now. No problems. Car is still solid, no problems, squeaks or rattles. Still impressed with base power train, V6 with 8 speed TRANS works flawlessly. Still do not like fussy shift lever and touch screen for climate and sound system, but would highly recommend this car. Great for towing and traveling. Update: About 42 K miles now. Just got a recall,for cruise control fix, reprogram the module. No other problems. Still really dislike the shifter. This is a great car for towing, hauling, traveling but it does feel big and heavy. For around town driving I prefer our Chevy equinox. Update: The Jeep is used mostly for towing our boat which it does easily, probably 3000 lbs. The base v6 and 8 speed trans is a surprisingly stout drive train. I put snow tires on in the winter and it does great in northern Michigan. Just now getting an annoying rattle in the dash somewhere but otherwise no problems. Still hate the fussy shifter and dash touch screen. It’s like trying to text while driving to change the HVAC settings. Update Jeep has about 50 K miles now. No problems. Just took 1200 mile trip, car performed flawlessly. Still hate fussy dash, shifter and keyless ignition but no escaping that junk in cars now I guess. Still impressed with base v6 power train. It will haul ass on the slab and tows like a truck. Update 1-22-23 Jeep is still doing great. No problems Use it for towing and long trips. Have come to really appreciate the flawless drive train. Eight speed tranny shifts seamlessly.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2.25 out of 5 stars

Fluke or Flaw?

konigstiger, 06/18/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
31 of 31 people found this review helpful

Bought brand new on April 5. While driving home, 'Service Air Suspension System Immediately' light went on. Returned it, it was 'fixed', on way home it again went off, and kept going off, sometimes 3-4 cycles worth. Back to dealership. When dropped off, had 1060mi on it, 360 of which were spent back and forth for repairs. They have had the Area Tech look at it, and also gotten the Engineering & Parts Development Dept's involved, as well as the company that designed the suspension system. No luck, Has been there a combined 3 weeks for same problem. Beware: When Jeep has problem, it becomes yours too. Case is now in hands of settlement team, but nothing is moving forward. Can you say lemon?

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3.38 out of 5 stars

Get me out of this mess!

Jeff Shepherd, 03/25/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
71 of 74 people found this review helpful

I am considering standing outside my local Jeep dealership with a sign that reads " talk to me before you buy a Grand Cherokee" I have had electrical issue after electrical issue, transmission, all exterior lights quit working, wipers come on randomly,climate control either hot or cold, fuel cap would not open,random check engine light which could not be duplicated at dealership,five factory recalls, still waiting on parts for two of these. they always tell me there were software updates for this vehicle but I have no way of knowing these updates exist because Jeep is not required to notify you, so unless you are back at the dealership for routine service the updates are never done. GRRRRRR!

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3.63 out of 5 stars

Faulty Transmission

swags727, 02/23/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
41 of 43 people found this review helpful

This vehicle has great potential. This Jeep could be great and has many likeable and commendable attributes. This Jeep has two issues; one rather substantial. The Audio/Nav system is basically the electronic brains of the vehicle and it has bugs, lots of bugs. The bigger issue is the transmission, it is awful. Perhaps it's not widespread (I hope it's not) and it's just my particular jeep but I have never driven a more balky transmission. It lurches, it has delays, it feels like their is a disconnect between the pedal and acceleration. In summary it is the opposite of smooth :( If it is fixable, I'll be overjoyed...If not, extremely disappointed.

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4 out of 5 stars

Great looking, not so great to drive

dpkimball, 04/03/2014
updated 10/03/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
75 of 80 people found this review helpful

We leased our Grand Cherokee in June 2013, and so far have not been impressed. Granted, the car is great looking, comfortable, and the interior is top notch. That being said, the transmission in this car is a nightmare. Shifting up and down through gears 1-3 is like riding in car with a 16 year old kid that is learning to drive a stick shift. It slams and lurches in and out of gears, almost to the point of being embarrassing when we have friends or guests in the car. It never seems to know what gear it's supposed to be in while driving. I'm glad I leased, and that in two years I'll be able to hand over the keys to the dealer instead of being forced to keep this car long term. It's already been in twice for multiple warranty issues. UPDATE: we ended up buying out our lease 9 months early and traded the car in for a Toyota 4Runner. Too many warranty issues, many of which we were stuck on a waiting list for parts. Couldn't be happier with the 4Runner and happy to be rid of the Grand Cherokee. We were so excited when we bought the Jeep, and it was a colossal disappointment. UPDATE 2: So happy to have the Jeep gone and the 4Runner in my garage. Ten months of ownership into having the 4Runner and couldn't be happier.

Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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5 out of 5 stars

More luxurious than a Cadillac SRX! LOVE IT

Lori, 02/09/2016
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 16 people found this review helpful

We bought a Cadillac SRX and drove it for two years before trading it on the Jeep Grand Cherokee Summit 4x4 with the 8 cylinder Hemi in it. I've had my 2014 for 13 months now and I am still in love with it. We hated the way the Cadillac drove - and the JGCS is so much better. The technology works better and is more receptive (everything from the touch screen to the outside touch door locks/unlocks). The interior is beautiful, I love the look of the dashboard and the leather seats. The only thing I would change is the seats could be a little more comfy. They aren't bad, but could be better. I've heard people who have had trouble with the transmission and other things, but so far so good with mine. No issues at all. I LOVE that jeep offers a lifetime warranty on the vehicle which I purchased. It's comforting to have it, because I know even if I have issues Jeep will take care of them. The cost of warranty on my brand new Jeep was less than an extended warranty on a used car. I plan on driving this vehicle until it literally won't drive anymore. There are only three things I would change - comfier seats, maybe better gas mileage and I would love it if it read the iPhone text messages like Ford and Chevy vehicles do. I was coming back from an activity on a school bus (I'm a teacher) and this gorgeous car in the parking lot caught mine - about a split second later, I realized it was MY CAR!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

8 speed trans

loc1183, 05/16/2014
updated 11/16/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
67 of 72 people found this review helpful

Well I never thought I would have to write a review. After working for Chrysler for 42 years and driven nothing but Chrysler producst I'm about to change. I purchased a 2014 Jeep Overland and have had to return it to the shop several times for transmission problems. Trans is a 8 speed and it really sucks. Jerks forward to approx. 2800 -3000 rpm. when starting out. When merging into traffic no response when accelerator is pressed then jumps into passing gear. Thought I was back in the sixties again. Dealership tells me that it is the characteristic of that vehicle. Well when you buy a $50000.00 vehicle you kind of expect everything to be right. Ok I think I'll try a Ford.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great Overall Vehicle!

Dbal72, 03/23/2018
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
25 of 26 people found this review helpful

I waited two years to write this review. Purchased my 2014 Overland 4x4 off-lease in 2016. I now have 76,000 miles on it. I have had zero issues with this jeep. No repairs outside of normal maintenance. (oil changes, air filter, fluids, etc.) I know a lot of people had issues with the 14's early on with recalls so I am thinking the early bugs are gone with the many uconnect updates and trans updates. My transmission is silky smooth and shifts great. I acutally prefer the "T" electronic shifter that was in the 14' and 15's, but understand why it was changed with people leaving it in gear. Had FCA simply had the "fix" in place at the start, there would not have been issues as you can't leave it in gear and open a door. It will automatically shift into park for safety. My wife drives a 14' dodge Durango Citadel AWD with the same 3.6 so it is interesting to compare the two. I loved hers so much, but didn't need the third row and wanted something a tad shorter. This fits the bill. Interesting though the two vehicles drive quite differently. The Durango drives a tad tighter and sportier than the Jeep. The Jeep is a little more relaxed and absorbs the bigger bumps better. I have the Quadra-lift suspension which to me, is a mixed bag. No issues with it and I love being able to lower it backing up to hitches or washing it. I have also raised it going over very high snow banks. Mostly I like it when I load it. I often put many heavy items from home improvement stores in it and the air suspension auto corrects and levels. Also great when towing. The only thing I don't like on the quadralift is I feel it actually picks up the tiny imperfections more than the Durango. Odd as the bigger bumps it is the opposite. Sport mode in the Jeep keeps it in aero mode (Lower) and tightens the steering slightly while making shift points a lot more aggressive. I wish you could have the aero setting, but normal shift points. Make it customizable. You can't though so I rarely use Sport Mode. The Jeep is plenty roomy and comfortable in not only front, but rear bench as it reclines as well. Overland has the leather stitched dash, LED puddle lights and interior ambient lightning that is nice. The interior is very nice for its class minus a few cost-cutting areas such as the bottom half of doors which is hard plastic. Still no rattles or squeaks in the Jeep. Solid as can be. I really like the Uconnect and user-friendliness of it. Have had no issues with it either. 17' models on added apple car play. The acceleration from the 3.6 is adequate. Around town is fine, on the highway would be nice to have some extra upper end torque and horsepower. I think they should bump this 3.6 up to 305-310 horse like in the Challenger. Not sure why they don't in Jeep. I avg. about 22mpg in mixed 50/50 driving which I think is fine based on a 5,000 lb suv. In the next version of the GC I hope it sheds some weight as it is a heavy pig for the size. Most alternatives to this same size are in the 4500lb range. Overall I am very happy with the vehicle as it is the swiss army knife of vehicles. Nice enough to pull up to a fine restaurant, enough cargo room to carry gear and five people yet rugged enough to go off-road with no issues. I have taken mine off-road often through mud and rutted roads as I have a cabin up north. It also is a tank in the snow using the snow mode which locks the differentials and changes shift patterns and ETC. As a used purchase I highly recommend one and let someone else take the depreciation hit.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Diesel Disappointment

Curtis Smith, 12/29/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
44 of 47 people found this review helpful

I vowed never to part with my Toyota 4Runner until I saw the Super Bowl commercial for the diesel Grand Cherokee. By March I was test driving an overland model and immediately impressed with the torque and gas mileage. How can you beat 30 mpg on the highway with the ability to yank my boat down the road at 65+ mph with minimal downshifts? Fast forward 15 months and I'm desperately trying to negotiate the trade value as I look to replace the recall and service bulletin ridden vehicle. First, the jeep would overheat pulling a small 17.5 ft speed boat that was half the rated towing weight. No kidding had to pull off the road on multiple trips to let the engine back off the red. The dealer kept advising it needed computer updates and then would send me on my way. Which leads me to the next issues - the dealers had no clue how to service or repair this vehicle. The first to oil changes they did not reset the oil life in the computer and when asked just proceeded to mash my accelerator into the floor and push buttons. It took me googling the procedures to show them how to reset. At 18k miles, I began to notice a rough idle. I reported to the dealership and told that's normal. At 19k I began to get check engine lights. Each time, I get the "computer updates" line. Note, the thing is also going in every other month or so for some sort of recall. After taking the vehicle in twice in one week for the check engine light with repeated reports of rough idle and now acceleration, I'm told a recent (two months old) service bulletin was out for the issue. After googling the service bulletin I was shocked at the level of "repair" necessary. A week, then a month go by before the dealer can get the parts. They even have me drop the vehicle and then return because they realize they don't have all the parts- like I said, significant repair. Finally they get the parts and I drop the vehicle. A week goes by and they haven't even touched the vehicle. I'm told the tech had other vehicles ahead of mine. Why the heck did I drop it off then? It takes almost another month before the car is finally repaired. The most significant engine repair I have had on any vehicle. Let alone one with less than 20k miles and just over a year old. All said I traded the jeep. If you are flirting with the idea of the diesel, first Google the service bulletin and take a look at the repair you may need and whether you are comfortable paying that kind of money for something that will likely need a significant overhaul.

Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2.13 out of 5 stars

Update after 3 weeks of ownership. Shame on Chrysler!

racing_s2k, 07/10/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
24 of 25 people found this review helpful

Took delivery of my new 2014 Jeep Grand Cherokee. Drove it less than a mile from dealer. Transmission would not shift out of first, and radio would flip continuously. Faulty steering column control sensor. Took 1.5 weeks for the repair. Drove it for a week and the dash lit up like a Christmas tree. Dealer said they could not duplicate the error. Searching forums, I found others have this problem. Faulty ABS module. The dealer contacted Chrysler at my insistence, who said the ABS module is bad. It is on national B/O. I have been a loyal Jeep customer for years. Just know you are beta testing this vehicle. Never again!! Chrysler said they will not cover a rental, to make matters worse.

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1 out of 5 stars

Hideous support from Jeep, way to many problems!

mbooms, 07/03/2014
updated 07/03/2016
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
30 of 32 people found this review helpful

I hav 2014 Jeep Overland V8, fully loaded and its a beautiful gas guzzler that drives pretty darn well.....when it works. It is 13 months old and has about 9500 miles, here is the problem list: The forward collision warning system goes off randomly, activating the brakes about half the time!!!! This is the worst problem I have, its unsafe, the vehicle will brake very hard when this happens, I have almost been rear ended several times. It has been in the shop 6 times for this problem. FYI they replaced the camera/sensor, the part cost $1400 according to the warranty ticket!!! 5 other significant problems and Jeep customer service is horrid, its getting lemon lawed!! Update: still never a response from jeep,, traded it, lost a couple thousand but it was easier than fighting through a lemon law. Never fall for the nice exterior and interior, the vehicles are problem ridden POS's!! They continue to have safety recalls and arent getting better, resale value has certainly fallen.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Waste of Money

lamontmotley, 01/23/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
20 of 21 people found this review helpful

I purchased my Grand Cherokee in July of 2013. I have the 2014 model. Since the beginning this car has been problems. Originally it was said that the system was new, that is why no one had any real knowledge on what to do when I had a problem. I have taken it in 8 times only for them to find one or two problems. The rest they said they can fix if it is not acting up at the time. I have had issues like the sunroof being stuck open, the dashboard going out, transmission not shifting correctly, radio went out, buttons on door won't lock them, just to name a few. I wish I had know then what I know no, I would have saved my money and my time. If you are in the market for a car this is not it.

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2.38 out of 5 stars

Problems

tinybook, 02/20/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
20 of 21 people found this review helpful

Brand New 2014 Jeep Grand Cherokee has been in the shop for 18 days in the 38, I have owned the car. Transmission phantom shifts and revs unprovoked. There is a knocking in the front end when braking that the dealer said was an issue then came back to say that knocking is "normal" for all 2014 JGC. Also the same climate issues that other reviews state. I am a lifelong Jeep customer. Owned 6 in 20 years. This will be our last one.

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5 out of 5 stars

Perfect Jeep...Beats my BMWs!

hoosier02, 01/24/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
18 of 19 people found this review helpful

I have been driving German vehicles for years now and I decided to take a detour and give jeep a try. Paid $45,580 (much less than my BMW X6) and have been very happy. I love the transmission because it "feels" German which equates quality. Same with the interior; the steering column is fantastic and the touch screen is simple to figure out and amazing agile. I have read many reviews trashing this car and I don't understand because I have had not one issue with the car since it's purchase last August. I drive nearly 100 miles a day and enjoy every mile of it. Many of my co-workers have driven it to lunch and are always impressed (mainly with the technology and the feel of the transmission).

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3.25 out of 5 stars

Great Looking Car, Needs Help

jcoots, 07/06/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
24 of 26 people found this review helpful

Leased a 2014 JGC Overland. Had it for a year & just traded it for an Acura. All in all, not a bad car. Comfortable, nice features (when they worked), sharp looking. Definitely opt for V8 or V6 (I didn't - mistake). Jeep has got to focus on overall reliability across the board. In particular is the technology. So unreliable. Would turn on car & no volume, navigation has no idea where I am. Half the time couldn't change stations or adjust volume. UConnect is a waste. You get Yelp & Pandora for a fee (free on my teenagers Honda Accord). Navi input crazy slow. The wifi option is expensive & completely worthless. Transmission stinks. Step on accelerator & stand still for a few seconds.

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3.88 out of 5 stars

Over estimated our Overland's build quality

daver10, 02/07/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 18 people found this review helpful

Bought our 2014 V8 equipped Overland in April. We really liked the premium features when compared to our previous 2004 Durango. The air ride shocks make the truck ride better than ANY truck I have experienced. As well, we've gotten as high as 26 MPG at 62 - 65 mph, exceptional if you ask me. However, we've had this truck in the shop 6 times already for: electronics, bad radio display, oil pan replacement, recalls, etc. Past experience with other brands of vehicles tell me that I should plan on selling this truck right before the warranty expires.

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4.63 out of 5 stars

This is the 2014 diesel limited 4x2 - not on list

sl3_007, 12/13/2014
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
10 of 10 people found this review helpful

1st diesel car/suv for me. So much torque and great mpg. Got 34 mpg on a 500 mile Thanksgiving trip. 700 miles between fuel stops. After 5k so far no trips to the dealer for anything. 26 mpg avg around town. 8 speed trans. and electronic shifter takes a little time to adjust to but actually works well and is efficient. The DEF was still half full so 10k between fill-ups is realistic. Build quality is excellent with no squeaks or rattles. The NAV and electronics has worked well syncing with phone and XM. Still have more to learn and utilize. Auto back liftgate and storage is easy to use and ample for midsize suv.

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5 out of 5 stars

Great SUV. Now 140,000 miles and trouble free

trilliam, 01/26/2014
updated 08/03/2020
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 10 people found this review helpful

6 Year UPDATE... This remains the best vehicle I have owned, including a Honda. Now at 150,000 miles and climbing, the JGC has been reliable, comfortable and still looks great. No issues as it ages. I would buy one again. For Sure!!! UPDATE...driving with 140,000 miles on the odometer makes me smile. This has been a trouble free vehicle. Two parking lot bumps are the only thing that indicates the car has wear. I do keep on top of scheduled maintenance, but otherwise it is as much of a joy now as it was when I first drove it off the new car lot. The only issue has been the software update which is delivered by cell. The GPS system seems to have a hard time locating the vehicle location on occasion. Odd problem. I’ve got to bring it in to have the dealer look at it, but the issue is very recent, so I haven’t made my way over yet. My wife is a bit worried about the miles adding up, but she loves the car too and wants me to get a new one, exactly like my Summit. I’m convinced that the Jeep will keep going reliably well past 200k miles...based on my current experience. UPDATE...now over 90,000 miles. No majot repairs. Kept up with suggested and required maintenance. This has been a fantastic vehicle. Best I've ever owned. it continues to ride well, handle well, and work without effort or thought in every way - I am simply amazed. Glowing review! Yes. Never had an opportunity to say so many good things about a product. My biggest concern...should I get a new one before my luck changes. No concern about what I'd choose. Unless they change the model significantly, it will be another Jeep GC! Back 30,000 miles ago I wrote... I reviewed the Jeep Grand Cherokee Summit when it was a month old. Now, with over 60,000 miles and 30 plus months of experience, I really believe this is a GREAT SUV. I have had no issues. There have been a couple of recalls, and I make sure to do all of the scheduled maintenance on time. It is a joy to have a trouble free, capable and comfortable SUV. Gas milage on the highway, and in mixed city/highway driving is better than promised. The local dealership did not offer a great buying experience, but the maintenance shop team is really impressive. I use an iPhone, iPad and kindle fire - and connecting to the Bluetooth has been effortless. The navigation is a bit slow to plot the course, but after it does, the location ability and directions are excellent. I don't work for the auto business, so I don't have special loyalties. But I Love This Jeep! My original review below... Purchased Jeep Grand Cherokee Summit a month ago. Already have 2k miles on it and it is indeed a joy to drive. Handles in snow and high winds beautifully. The electronics are a bit overwhelming in the first few days - best to plan a few 10 minute parking times to play with adjustments. I found lots of great features in the menus. Love it so far. And the weather has given the SUV a real workout. But it is an amazingly comfortable, quiet and nice riding vehicle!

Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Book by its cover

wileescott, 02/19/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 10 people found this review helpful

So this is my first American car. They did not provide a diesel option for the drive train but that is the model I have. This car has been problem after problem and I am selling it after only one year. Jeep you have really screwed up this model. The latest problem is the DEF injector is made of plastic, located on the bottom of the car and broke right off. You screwed up that part design and location so bad that the parts are on backorder with no known delivery date. So my first American car is being offloaded with a significant loss to me as your design is not reliable. The drive train is where this car is really lacking to pathetic. The drive train has a great deal of lag. Almost dangerous

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1 out of 5 stars

2014 GC Summit

mema124, 10/07/2014
updated 10/07/2016
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
21 of 23 people found this review helpful

Have had this GC a little over 1 yr and have had it to service on average once a month including 2 recalls and I'm waiting for the 3rd one. For the last 3 months the car has a creeking ( like walking on a old wood floor ) that starts in the back and moves all around the car,including when you shut the car off it still continues,It was in the shop for what should have been 2 days turned into 10 days and less than 2 miles down the road it started doing the same thing .I have recorded the sounds numerous times abd have them saved .Today as it sat running in my garage I raised the back and i could hear it coming from the rear door I put my hand around touching and felt so much play.Not normal . 2/2016 ....In the time since I last wrote this car there has been 3 more recalls and the car has been in shop 4 times . When driving for no reason at all , no cars next to me or in front the auto breaking system has come on a total of 6 different times literally stopping the car as I was driving down the road . 3/2016 ....Of course they couldn't find anything wrong but when I totally lost it then they agreed to recalibrate the auto breaking , so far it's been ok the last 6 weeks .4/4 /16 ....The car has been in shop all week again do to a bad coolant system . I was told parts by Chrysler were back order because they need more than 1,000 for faulty coolant systems . This is the final straw with Jeep , as soon as I'm able this car is gone . Biggest car disappointment ever . Stay away from Jeep ! UPDATE .........still many unresolved issues with this car . UConnect Access does not work and of course the dealership has no clue why . Have spent literally hrs on the phone with UConnect and they have exhausted everything they know that could be wrong . Dealership has ordered Star Ticket to Chrysler to figure out what is wrong and the serviceman at dealership gave the wrong info to Chrysler so nothing has happened . Will be inn contact with Dealer and Chrysler next week . This is the biggest 52,000 mistake we have ever made with a car . Piece of junk .

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Don't buy a Diesel

Jodi, 06/17/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
21 of 23 people found this review helpful

We own at 2014 Jeep Grand Cherokee Overland Diesel. I love the car it drives great when it drives. That's the key point here. It's been serviced 14 times yes 14 and today as I write this it's in again and now for 2 weeks the list is growing and now they found metal in the oil pan. We don't know what we can do. We bought it in MO and now live in CO. I truly love the car and the way it drives and the Diesel has been great on gas mileage we own a Dodge 2500 Diesel. But I can't handle all the endless trips to the dealership. It has stranded me 2x and almost caused a serious accident when the engine stopped going at 60mph. We filled a lemon claim but all we got was a letter back saying thank you for submitting. I sure hope no one else has to go through this nightmare.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
Report Abuse
2 out of 5 stars

TOTALLY DISSATIFIED

Kelly, 10/26/2015
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 9 people found this review helpful

This is my first American car and after 22months and 20,000mile my water pump, disc brakes and now my cam lifters has to be replaced. Thank God the car is still under warranty. This car has too many repairs and recall which I didn't mention. For such a stylish looking and pricey car, I you would think since jeep has been at this for such a long time they would have made a better product. Jeep doesn't needs these problems just correct them and you will be on top for a very very long time.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

Best car i ever owned!

Peter, 09/22/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 9 people found this review helpful

Owned since mid 2013. Almost 90,000 miles . Had zero problems. doing all maintnance by myself. Very dependable vehicle. For future use - parts are cheap and avalible everywhere. If transmission goes bad they run around 400 slightly used. I drive a lot so I get usually from my cars around 250-350 k miles and i am sure i will get this out of this 2014 grand cherokee.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
4 out of 5 stars

Great Vehicle - but technology has glitches

Joe R, 11/16/2015
updated 11/30/2016
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 15 people found this review helpful

2014 Grand Cherokee – Overland Edition. After driving 4-Runners for years, I made the switch to Jeep and love the luxury and smooth ride. I live in upstate New York where 4WD is really only needed a dozen or so days a year. However, it’s on these days with heavy snow that I miss the clearance of the 4 Runner, and actually got my Jeep stuck twice last winter, but it probably had more to do with the low profile tires than the 4WD. Luckily, after digging myself out I was able to sit on heated seats and grab a warm steering wheel, which are my two favorite features. My main complaint is the Navigation System – I would recommend skipping this option and buying a GPS since the Chrysler navigation system WILL get you lost. I’ve even been directed to turn up one way streets in the wrong direction! Plus, if you are driving you cannot enter addresses into the system and the voice recognition is completely useless. The first time it understands an address I give it will be the first time in over a year it’s ever understood an address. It’s no Siri!! If Jeep can fix the navigation & voice recognition system I would buy another Grand Cherokee. The last recall to fix the car from not being in park when shut off, was a set back to how the transmission handles. 1st to 2nd gear is terrible now.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
3.63 out of 5 stars

Mixed bag, hvac system. Buyer beware!

pa350z2006, 02/07/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
8 of 8 people found this review helpful

I traded in a Honda pilot as my Honda pilot had the VCM issues. This car is so quiet on the highway compared to Honda. It definitely feels more luxurious than a Honda pilot. The ride in the car is good considering it's a true SUV. However I would advise you before purchasing this car to try out the heat controls in the vehicle. On a cold day turn it to manual at 60° and see how hot the air comes out the vents. It turns the car into a sauna and then goes a complete reversal and blows cold air in. The Jeep dealership told me that is because even in manual mode it's behaving like a thermostat trying to get the car of 60°. For this reason alone I hate driving the vehicle.

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5 out of 5 stars

This Vehicle is an Animal

Mopar Nut, 01/25/2020
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
8 of 8 people found this review helpful

If you’re looking for an SUV with some style and a lot of kick, the you should definitely consider the JEEP Grand Cherokee SRT. This vehicle comes fully loaded with all the latest features, and a 392 cubic inch engine that makes every ride fun and exhilarating. From the growl when you first start this beast, you will be thrilled. It’s fun to use the remote start and watch people turn their heads when the 475 bhp engine ignites. Actually Driving this vehicle is even more fun. You will love this vehicle...just remember to mind your speed(-;

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1.75 out of 5 stars

SorryWePurchased

gotcheated, 01/23/2014
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
23 of 26 people found this review helpful

Bought 2014 Grand Cherokee Summit on Dec 21, 2013. 18 days later it was flatbed towed out of my home garage. It would not shift into reverse. Due to our dissatisfaction, we were kicked up to corporate with Resolution team. A brand new transmission is being installed now, a full 2 wks after being towed. Being told from service dept that it is taking longer to install than anticipated, as it is a bigger job than they thought. That makes the customer feel confident. Virtually no communication from corporate or dealership. Do not want this "new" majorly repaired car back. Problem with the transmission seems to be happening with many of the new purchases. Expected a reliable new vehicle for the $

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5 out of 5 stars

Jeep SRT - eats German luxury SUVs for lunch!

need_for_speed, 04/13/2014
updated 04/17/2017
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
46 of 54 people found this review helpful

I have had the Jeep SRT for almost 3 years now and love it. I usually swap vehicles every 3 or 4 years, but dont think i'll be doing any swapping anytime soon. Performance tires only last 17k miles! But that's performance tires for you. Swapping them out for far cheaper performance tires that last twice as long. Only had to do oil changes and tire rotations otherwise. Still decently fast. Sounds awesome! Fastest time is still 4.3 seconds, althought computer shows 3.8 after last upgrade. Hmmm... overall very satisified with the Jeep. Original review : I laugh when some claim a Porsche Cayenne or BMW X5 M are better or are in a different class. I originally was looking at an X3 M-Sport, but couldn't swallow spending almost 60K for an X3. I also considered the Audi SQ5, a used X5M. And I couldn't stand the snobby dealers with their nose in the air. I eventually ran into the Jeep SRT. Not only is it the most appealing of the luxury SUVs, the new interior for 2014 was bar none the best. Perhaps Audi and BMW can take a lesson from this. And it is FAST! I love that it's only marginally 'slower' than a Cayenne Turbo S that costs more than 2X! I DID 0-60 in 4.3 SEC! You decide if that's slow! Love the SRT and looking forward to many years!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3 out of 5 stars

Kind Of Like a Boat

Artback, 07/11/2015
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
16 of 18 people found this review helpful

It is said the happiest days in a boat owner's life is the day a boat is purchased, and the day it is sold. So goes my story with my 2014 Jeep Grand Cherokee Limited Ecodiesel with Luxury Group. The vehicle was a great looking package with a rugged appearance and nicely trimmed interior. The diesel engine, while slightly noisy, pulled like a mule and got great mileage. That is, when it was working. Fortunately, my Jeep dealer was about a quarter of a mile off of my daily commute to work. That was a good thing as I saw the dealer often. The vehicle information system was very informative. Here are some of the messages it would send me: - "Engine Will Not Start in 130 mi See Dealer" "Incorrect DEF Detected. See Dealer." - Kind of interesting as the dealer is the only one to service this vehicle. - "Engine Will Not Start in 195 mi Service DEF See Dealer" .....and that frequent Check Engine symbol was kind of nifty. I was in the shop over 6 times within a year with multi-day layovers common. At least I got a loaner with the dealer's promotional messages pasted to the outside. The last service, based upon forum recommendations, I had them change out the catalytic converter under warranty. Only then did I feel the vehicle stood a chance of being reliable enough to pass the potential problems off to someone else. I really loved that Jeep when it worked. I really hated that Jeep and the dealership experience when it did not work. It is likely I won't be back to any Chrysler product for quite some time.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
4.25 out of 5 stars

OK So far

larado, 06/27/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

I have had my Grand Cherokee for a week. It has been an improvement over what I had before. The only concern I have is the transmission. Does anyone have a hesitation when the accelerate from a stop and then it kicks in and when braking does it feel like a slip in the transmission?

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5 out of 5 stars

Limited is Kewl!!!

Dr. Steve, 09/02/2019
updated 03/07/2022
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

My wife owned a 2005 Grand Cherokee Hemi that was a great handling and fast car but little things broke almost on a monthly basis. She now has a 2015 Explorer Limited and I recently picked up a silver Grand Cherokee Limited! She is jealous of the handling of the 2014 JGC. It is very comfortable and drives well. Contrary to other people, I love the nav and touch screen. The 2014-15 shifter takes a bit of getting used to it but not a real problem. The fit and finish in mine is superb. The price was also very cheap on the used car market. So after two weeks, it is still running like new and has over 100K miles. The gas mileage is 20+ combined and I am a very happy camper!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5 out of 5 stars

Great car!

E Goggin, 07/05/2016
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 7 people found this review helpful

I have had two Ford Explorers, an Escape, a Lexus 450h, a Lincoln MKX and others, but this Jeep bests them all. EWG

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
3.13 out of 5 stars

6th Time Back to Dealer for Continued Problems!

jvesci, 02/27/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
24 of 28 people found this review helpful

I left a review this summer only 30 days into the purchase of my '14 JGC Ltd. and reported that I was having multiple problems mainly with the U-Connect system. I'm now reporting back 7 months later into owning this complete hunk of monkey crap which has now been in the Dealer's shop 6X for U-Connect and other "electronic issues/failures". Chryser is so tired of hearing from me that they decided to rip out my Jeep's U-Connect and replace it with a brand new one. They told me "this would fix everything". Continued problems I am facing include HVAC malfunction, no heat, airbag failure, U-Connect black screen, seat belt malfunction, Phone, Radio, Navi malfunction, the list goes on and on and on

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5 out of 5 stars

Great to Drive

Walter Dandridge, 04/23/2016
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
11 of 12 people found this review helpful

I have always been impressed with the driving and handling of my Jeep. Several issues would be the driver front visibility when turning left due to outside mirror placement. Also, the back up camera screen frequently goes to a blue screen. Probably the most downside is the frequent maintenance ever 3 months. Otherwise a great SUV.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
Report Abuse
1 out of 5 stars

My $33,000 piece of junk!

natalie, 07/16/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
19 of 22 people found this review helpful

I currently have a 2014 Jeep Grand Cherokee Laredo 4x4 and it was the biggest mistake and waste of money! I have had nothing but problems with this Jeep. It has stalled numerous times, I have smelled a burning smell coming from my dash, my touch screen radio goes blank, my turn signals get stuck on while I am driving, my dash flashes and I have no idea how fast I am going, my shifter gets stuck in neutral, my transmission jerks, my back tires kick, sometimes my keyless entry works and sometimes it doesn't. I have never written a review about anything before but I also have not been this disappointed about anything in my life! My 2014 Jeep Grand Cherokee was the biggest mistake I have ever made. Do not waste your time or money. They are not safe. If you are like me and unfortunate enough to have one of these do not bother calling FCA with any complaints! They will ignore you, make you think you are crazy and then ask you to stop calling them about your problems! Do yourself a favor if you are looking at a Jeep Grand Cherokee and stay far far away from them, trust me if you don't you will regret it just like I do.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
3.5 out of 5 stars

Fun to drive if you get it to stop falling apart

villyg, 03/22/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
14 of 16 people found this review helpful

The car is very nice to drive but this is what we've been dealing with so far and it has only been 8K miles Random error messages about network error. Last door to be closed has to be slammed shut. Navigation thinks it is a block left or right from current location. Cruise control randomly shuts off. Buttons on steering wheel and on the control cluster getting stuck and locking down everything else. Voice control absolutely horrible. This is just a fraction of what we have been going through https://www.youtube.com/watch?v=BIAzAu0scMY https://www.youtube.com/watch?v=8-ITCrE1oro http://www.youtube.com/watch?v=JWoZPb0Yt88

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4 out of 5 stars

BEWARE OF THE DIESEL

Amy, 09/04/2018
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 11 people found this review helpful

Dealerships need to tell consumers that the DIESEL engines need to be highway driven regularly or there will be problems with the exhaust system. I commute daily about 20 minutes and it is a lot of stopping and starting. This is horrible for the newer diesel engines! I found out the hard way (paying $200 at the dealership) for something that should happen automatically if it were driven at highway speeds for extended amounts of time. The exhaust filters need to reach a certain temperature in order for them to perform what is called a regeneration, basically burning away the soot from the engine. If the temps are not met, the filter clogs and the engine goes into “limp mode”. It then will not accelerate properly and only reach 30-40 mph. It basically forces you to go to the dealership for a forced regeneration. That cost me $195 and is not covered under warranty. Oil changes are also costly, roughly $160. These vehicles are wonderful for long commutes but the “around town” driver needs to stay clear.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse
5 out of 5 stars

Great Car!!!!!!!!!

DTM1, 07/22/2019
updated 01/24/2022
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
6 of 6 people found this review helpful

We have 104,000 miles on our 2014 GC limited 3.6 and it is by far the best new car I've owned. This is my wifes car and she drives 50 miles /day. At around 98,000 miles the radiator needed replacing -1600! but thats it no brake job, light bulbs, nothing except for tires- I run mobil 1 and I hope I get another 100K out of it. Jan 2022 Now 151,000 still great! Did the brakes and oxygen sensors at 140,000 brakes still had about 15k left on them.

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2.75 out of 5 stars

Jeep Grand Cherokee Overland 4X4 Diesel (ADV TECH)

jeepgcfan, 06/06/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
13 of 15 people found this review helpful

This is an update to a couple of reviews I have made on this car. As much as it pains me to say, please avoid the 2014 JGC Diesel and probably Jeeps altogether. My car has currently around 9K miles and has been in the shop 5-6 times. The last few times have been related to the diesel engine (catalytic converter was changed, engine light turned on a few times, and now a pipe in the diesel engine cracked. This resulted in exhaust fumes going everywhere. It is a true shame as this has been a car I had been waiting to buy for years. Chrysler really needs to improve its build quality and reliability as well as provide options for folks with lemons. I guess I am going the lemon law route. AVOID IT

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2.5 out of 5 stars

Diesel disaster

pmoriarty, 05/22/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 10 people found this review helpful

Nice looking and fun to drive, but spends most of its life at the dealer. Check engine light on for most of it's short life. Dealer cannot fix emissions problems and my Rejected inspection sticker is running out. Car will be illegal to drive shortly and have no fix. Unbelievable. Avoid this vehicle at all costs!!!

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2 out of 5 stars

Don't Do It!

kpcoach, 07/29/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 10 people found this review helpful

Sold my '14 Jeep GC today. First American car in 20 yrs. Biggest $50K mistake of my life. Replaced it with a Lexus NX that will give me no trouble. First 10 weeks of owning this Jeep - dashboard went black, service department AWFUL and have had it back in the shop every few months for other issues; including rear shock failure at 16K miles that caused daily creaking and clunking in the rear end. "The most awarded SUV" is a complete piece of junk. Old Jeep Service Dept. not meant for a luxury vehicle experience (looked like a Kmart) new Lexus Service Dept. treat me like royalty (beautiful place). I will NEVER buy American again. There is no reason they can't build good cars. Took a loss, but so glad to be rid of it. I felt sad b/c it looked good, just didn't run and ate gas like no other car I've owned. BEWARE.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

My Last "premium" Jeep

marcusknyte@yahoo.com, 08/21/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 14 people found this review helpful

Jeep Grand Cherokee Diesel 2014: I'll start with Do Not Buy anything that costs 50k+ from Jeep. I don't think they know anything about supporting this level of cost of automobile. Their service is absolutely horrible. Not at the dealership lever but the corporation itself. I have had numerous problems with my DEF system since purchase. I am at 14900 miles now and still have issues. I have been to the shop 5 times now. It has all so far been related to the emissions system. ] When I call Chrysler I talk to some of the rudest people I know in customer service. They reflect the same level of satisfaction I have come to expect from my Jeep Grand Cherokee Diesel 2014. As I type this I am waiting for parts to come in so I can take it in again. Just this morning I got a DEF message pop up. I called my case manager and could not get a hold of her. Every time I call the general team number it goes to voicemail. So I called Chrysler Corp and spoke to a rude person who said she cant help and would put me to my case manager. She did and I got voicemail. It's like they don't really care at all about their product or satisfaction of the customer. I am looking into a legal means to get my problem resolved. I hope there is a class action lawsuit against these guys to teach them better responsibility.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Report Abuse
5 out of 5 stars

No longer a Stellantis fan

alanbala, 11/12/2013
updated 05/27/2025
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful

Negative consumer reviews here and elsewhere stopped me from looking at 2014 Jeep Grand Cherokee. Six months later, I went to a Jeep dealer and checked out a 4wd GC Limited. Chrysler jacked up the prices by about $300 (probably to cover all the warranty expenses on the earlier production models), so I guessed they had fixed all of the problems. Bought one, and now have 1100+ miles on it & it runs fine. No transmission pbs., no touch screen/UConnect pbs. Quiet, comfortable, rides & handles well. Fit & finish is so good, you'd never think you were in a Chrysler product. We're a two car family, & this is our 1st vehicle since 1995 to actually achieve the EPA mpg numbers. 5/12/2016: Still very pleased with the Jeep Grqand Cherokee Limited. I have had only one problem with it which occurred in October 2015. The Climate Control system went totally haywire (HVAC and defrost front & rear). Dealer replaced center stack, but that didn't solve problem. Had to replace a controller module under the hood and that did the trick. Otherwise, trouble free, and a very enjoyable vehicle to own and drive. I do mostly city driving with occasional highway trip. Mostly get 17+ mpg, but on the highway I have gotten as high as 27 on long trips. I now have owned my 2014 Jeep Grand Cherokee Limited for just over four years, and it is still a pleasant ownership experience. No problems other than the one I described above, which was fixed and has nver again been an issue. In September, FCA did an over the wi-fi update of my U-Connect system, and I was concerned that there might be issues, since I was driving while the update was going on, and there were signal interruptions due to dead spots on the trip. No problem. The update worked fine. If FCA stopped raising the prices on Jeep Grand Cherokee models, I'd definitely get another one. Regarding that last statement--NOT ANYMORE!! I only have 63,500 miles on this vehicle, and while under warranty, I had to have the front transfer case replaced because it was leaking. About two or three weeks after the warranty on the replacement expired, it started leaking again, but the dealer was not authorized to do anything other than charge me full price for a replacement. Obviously, there is a serious leakage issue with the Jeep front transfer case ought to be addressed by the manufacturer. I contacted Stellantis and got stonewalled. I sent two letters of complaint, certified mail, return receipt requested. I got the return receipts, but never heard from Stellantis. They don't care. They won't even respond to a customer about a valid complaint. They never will get my business again. We have a sedan that actually is a year older and with about the same mileage as the Jeep, and it's from a foreign manufacturer (Kia) and it has been trouble free--not even the current Kia/Hyundai lock security issue. Both vehicles are 10 and 11 years old, so once prices settle down, we will be replacing them, and I assure you nothing from Stellantis (also a foreign company, actually) will be on our list!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse
5 out of 5 stars

2014 Jeep GC Overland DIESEL

14gcdiesel, 12/26/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful

Just traded my 2008 Mercedes GL 320 CDI for this GC Overland Diesel. Wow, what an awesome job Jeep has done with this engine and transmission. I cannot believe how impressed I am with the ride quitness, the engine, and transmission. The ride is much better than my Mercedes. The fit/finish and drivetrain puts my wife's 2012 GMC Acadia to shame! I am hard to impress when it comes to cars. I have owned BMW's, Mercedes, Honda's, Acura's, Volvo's, and GMC's, but this diesel Jeep GC is by far my most favorite. (Edmunds did not have the diesel GC model available for review, thus the reason for chosing the V6 option)

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2 out of 5 stars

Known Transmission issue that Jeep denies exists

zootstinsky1, 11/28/2014
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful

first 3 gears shift so hard that it will snap your head back. Took to dealer 3 separate times. They all say there is no fix and that it is normal. Google this issue. You will see that a lot of 2014 jeep grand cherokee owners have this problem. It feels like the transmission is slipping in the fist 3 gears. Even the service guys at 2 dealerships admit there is a problem but no fix and Jeep says its normal. I've been driving cars for 22 years and I travel for work and rent cars every week. This problem is like no other I've ever experienced in any other car. The GPS with voice controls is also worthless and system also does not work with messaging and iPhones. The most popular phone!

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5 out of 5 stars

2014 JGC Summit Review

mr_kranky, 02/26/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful

Picked up my Grand Cherokee Summit with the EcoDiesel last week. Power delivery is exceptional with the 8 speed automatic and diesel engine. Averaging about 25 mpg in mixed driving with winter blend diesel. Fit and finish is flawless. Found a delivery checklist at Jeep Garage dot org and went over the Jeep with a fine tooth comb upon receipt, no issues. More snow headed our way this weekend so we'll see how the 4wd system works. So far, I am loving this vehicle. Truth be told, this is the nicest vehicle that I have ever owned, and I have owned quite a few.

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4.25 out of 5 stars

Total Lack of Support

floridateacher, 07/01/2014
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
5 of 5 people found this review helpful

Bought a JGC Ltd. in January and loved almost everything about it. But in May I had an accident that caused all of the front air bags to deploy. The vehicle was repaired in about 3 weeks but I am now in my 7th week waiting for the knee air bag to arrive and be installed. The collision center has done everything it can and I called Chrysler Support. What a joke, they are telling me it will be another 8 weeks before the part will be available. They have offered NOTHING in the way of support like a free rental car even though I have maxed out my rental insurance. I will NEVER buy another Chrysler product. How can they sell cars they don't have parts for? Does the customer mean nothing?

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4 out of 5 stars

Great car, poor quality

dajeep, 08/06/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 5 people found this review helpful

Have had the car since April. Have had it back to the dealer 2x for issues with the 8.4 Uconnect system which only worked on occasion. After waiting 3 weeks for a new unit, I have had no problems. Overall the car is great, seats are not very comfortable though. As long as additional problems do not occur - I will be happy.

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2.88 out of 5 stars

Looks Nice, but Poor Quality

izzy1483, 08/11/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
45 of 58 people found this review helpful

The Jeep seemed great at first, but now at 800 miles the UConnect System is horrible. The screen often turns black or freezes. The GPS sometimes shows the Jeep several hundred miles from the actual location. The clock doesn't keep the correct time so we have to update the clock at least once a week. We have also started getting a red screen saying the phone needs service that flashes on the screen, but then disappears. If we knew what we know now, we would have never bought the 2014 Jeep Grand Cherokee Overland. We spent a lot of money on something that is now just a pain and already headed back to the dealership for service.

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2 out of 5 stars

Grand Cherokee Overland: misery loves company

scaredofmyjeep, 08/21/2014
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
11 of 13 people found this review helpful

Thought my problem were so unusual that I would get support til I read these entries. Transmission:Routinely refuses to change gear. Have to shift it into Sports mode and then back into regular mode to get it out of 1st gear; b. has started popping out of gear into neutral while the car is in motion and will not go back into gear. 2. Cruise Control doesn't work. 3. Engine light remains on all of the time. 4.FCW cruise control and Select Terrain don't work even after module replaced 5. navsystem wanders off road constantly, 6. USB plug inop 7. phone periodically disconnects w/service alert 8.locked itself with key(and dogs) inside Ready to sell at a $10k loss. piece of junk.

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