Used 2014 Jeep Grand Cherokee Consumer Reviews
Not sure if its a keeper
Im at 6500 miles and the car has been at the shop 6 times. The navigation system has not worked correctly the entire time. It will not show the correct location, so is useless. They have done 3 updates and are currently installing the 3rd radio as we speak trying to resolve the issue. Not the quatlity or the aggrevation I was expecting. Not to sure about the transmission either it seems to not shift correctly downhill it runs up the rpm's. If this issue isnt resolved this time looks like I will be invoking the lemon law. I waited along time for this car at this point its a dissappointment.
Overland Diesel: Robust comfortable luxury
2014 FWD Diesel Jeep GC Overland -ve’s Many of the dealers are sharks and service is dreadful and it lets the car company down majorly, let alone the customer Diesel needs min 20-30 minute drive just to maintain decent level of carbon burn off so the car doesn’t start to fail by that I mean lose power and sound really ropey. I’ve stopped doing longer journeys so I have to sell my car and I’m heartbroken/ that’s how much I like it. This is frustrating. 2 catalytic converters in the first year Depreciation not great. Annoying as the Wrangler is brilliant on that front +ve’s Car performs well Great mpg vs the cars of its size and in its era It’s a luxury tank without feeling like a tank ie it’s solid and should look after you in an accident which hopefully you don’t have! Quiet cabin and very comfortable long distance If I could afford another I would buy the gas version from the car’s perspective but the dealership service is lousy so no I won’t be buying it’s replacement from Jeep
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- Summit Diesel 4dr SUVMSRP: $6,49466 mi away
- Limited 4dr SUVMSRP: $8,50075 mi away
- Limited 4dr SUVMSRP: $13,49971 mi away
Complete failure
Engineers of this vehicle should face criminal charges for allowing this vehicle to be put on the road. I have loved jeeps since childhood and always dreamed of owning a grand Cherokee. Through many years of saving and sacrificing I was able to write a check for my new Grand Cherokee limited. From that point forward it has been the most miserable experience of my life. There were initial items requiring attention, then there was recall after recall after recall. One such recall involved the complete removal of dash and interior (multiple times) and no vehicle for 3+ weeks. This came when I dropped the vehicle for a scheduled routine maintenance which should have been same day service. The poor service experiences list is too big to define. Lack of communication, being lied too, lack of knowledge of how to repair, down right offensive and rude interactions, excuses, and denial are just a few expectations one should have when it comes to Jeep and Chrysler. The above alone is enough to motivate anyone away from ever paying for this torture, but I want to get to the biggest and most serious issue of all. On 5 fully documented occasions when parking the vehicle on a slight inclined upon exiting the vehicle, the vehicle has free wheel rolled backwards down the incline until stopped naturally of by some object in its path. In one instance the vehicle driver door knocked my daughter down and came within inches of rolling over her foot. I even have security footage of a couple of the events which are quite eye opening and very scary to watch. Perhaps the saddest issue of all is Jeeps denial and avoidance of the problem. Up until now we have managed to escape a catastrophic event, but this failed electronic transmission design should never have been manufactured and presents an on going major and dangerous problem which will cause serious injury or incident as I have searched and learned that this issue is not just my own. On the other hand if you always have someone with you who can quickly run out and block your tires before you exit the vehicle, then ......... no forget that it would still suck!!!
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Electronics problems
We’ve loved this Jeep. But in the past 4 months, we’ve had to take it in to the shop 4 times due to electronic problems. Each time, out of nowhere, all of the electronics flash on and off, the wipers turn on automatically, and it drives very rough. It resets a couple times, then is drive able with the engine light on. This last time, the Jeep dealer recommended that I trade it in. They don’t know why the electronics keep going haywire.
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Should be a negitive number on the reliablitly
This is my second 2014 Grand Cherokee. Why? Because at 500 miles, the first one had a total and complete transition failure. Like could not turn the car off, take it out of gear, nothing. Should have walked away then but we had a bad experience with a Suburban once, had it taken back under lemon law, and our next 'burb was great. So my new car, a 2014 JGC Summit has had the following: Nav System failures - shows me in a completely different city than I am in, constant radio issues (we are now on radio number 3), phone connect issues, remote start doesn't turn on A/C, and now there are days when the car simply will not start. At all. Chrysler is crap. Beautiful car that will not run.