Used 2014 Jeep Grand Cherokee Consumer Reviews
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Problems already
davidirn, 07/28/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 8 people found this review helpful
I have about 3500 miles on my new Grand Cheorkee limited. My first problem started almost immediately, the touch screen on the dash went out. I had no air conditioning no radio no navigation system nothing at all. When I took it in to the service department it suddenly started to function and they said unless it fails when they can see it they can not fix it., one day I was able to get it into the dealer when it had failed and they did fix it but it took three weeks to get the part in. My next problem is the transmission it shifts very bad between 1st and 2nd and from 2nd back into 1st. The dealer calls it a Jeep characteristic. You feel a clunk when it shifts and you hear the clunk.
Be ready to acquaint yourself with the Lemon Law
carlton765, 08/31/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
12 of 18 people found this review helpful
Loved this car for it's fir 1k miles. Great MPG, great value, good looks. Then it all started. In the shop 11x for various issues, poor fit/finish, including 7x for the check engine light. The service manger was ultra-apologetic and said they hadn't been adequately trained and encouraged me to escalate within Chrysler. Living in California made this a no brainer to claim Lemon Law protection. Ahead of even doing that however Jeep bought the vehicle back, compensated me for the literally 30hrs of time I've spent either at the dealer, on the phone, or dealing otherwise with this disaster of an American car. Yes it was ultimately handled, but avoid at ALL costs.
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Safety Issues
stan90, 03/02/2014
updated 09/07/2016
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
22 of 35 people found this review helpful
I leased a 2014 Grand Cherokee Limited in November, 2013. It has a variety of problems some of which are serious safety issues that both the dealer and Chrysler choose to ignore. The transmission lags and lurches and makes periodic clanking noises. Worse than that, mine has twice run up engine rpms while I was breaking to stop - a serious safety issue. The electronic shifter offers no advantages. but rather is distracting (requiring a look down to verify what gear you are in). During an emergency situation I needed to stop and quickly shift into reverse to avoid a collision. Using this shifter created a delay that almost killed me. Later I learned that Consumer Reports noted the same thing and that this shifter problem could result in doing exactly the wrong thing in an emergency. Both the dealer and Chrysler failed to respond to or act on the problem when I reported it in 2013. The now identified problem of assuring that the vehicle is in park is a part of this same problem. Several other problems none of which are fixed. Thankfully, my lease is almost over.
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Summit Step Rail
thejudge410, 02/17/2014
updated 08/17/2016
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
7 of 10 people found this review helpful
I purchased the Summit after many months of study and test driving 2013 and 14 models. I needed a step rail for family member safety and ability to use the vehicle. At the time of delivery I was informed Chrysler did not have a step rail that would fit the Summit. I could not believe it so I took delivery thinking they were wrong. A 2nd Chrysler dealer said there must be a problem in the computer because it showed 2014 as accepting the step rail but my VIN not accepting the step rail. As of today, no one has a step rail and I have a $52,000 car my wife can not get into and drive. No after market available either. I googled the problem and found a Jeep Forum question dated Oct 2013. Augus 2015. The jeep is the best vehicle for ride, comfort and safety both in town and on road trips. I had problems with AC in the beginning which were fixed by an computer update. The problem was on a series of Durango and Grand Cherokee which Chrysler updated with TBS. Also had problem with filler cap alignment which was finally fixed by my local dealer by ordering the housing and filler cap using a VINN for a 2016 Grand Cherokee. The part numbers for both filler housing and cap had not changed but I measured the housing rubber gap carefully and determined there was a difference. The service manager at Lee Chrysler in Fort Walton is extremely helpful and fixed it all under warranty. They had tried a new filler cover in 2015 but that did not fix the problem. One of the reasons I have continued to purchase Jeep/Chrysler products is because of my outstanding service. I no longer need the step rail. I do not think Chrysler has made one for this model but there are some after market versions available. I did not buy one of those because they did not integrate fully like the ones Chrysler makes for the other Grand Cherokee models. By that I mean they either hug down below the vehicle or extended outside the wheel line which increased the total width of the vehicle of made it more likely to drag. Overall, the best vehicle I have ever owned. The safety stuff really works. Visibility is great and other drivers back off.
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Jeep the worst investment
Kurt Melchert, 01/31/2017
updated 08/07/2017
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 5 people found this review helpful
Had been in the shop more than I have driven it. From bad sensors to the radiator leaking and needing to be replaced. Alignment was off from from the factory. Took 3 dealerships and a lot of calls to Chrysler to fix it. Now in the shop again for the second time because it will try and start but won't. They keep changing out parts Chrysler tells them to but it doesn't fix it. Update: After months of back and forth to get the jeep fixed for multiple issues and trying to get Chrysler to take it back as a lemon with no success I just traded it in for a non-Chrysler vehicle because I couldn't deal with it being in the shop every week and driving around a Chrysler 200 piece of crap.
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Looks good, but...
mikewestmd, 01/14/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 5 people found this review helpful
I, like many others, have had constant issues with the Navigation system and slow hesitation when the transmission shifts gears. I have had this vehicle for 2 months, and it is now in the shop for the 3rd time related to the same issues. Navigation reboots itself or screen goes to static. My radio, both FM and Sirius, have more static than I have ever had with any other vehicle. The outside temp shows the wrong temp, yesterday it showed -40. My MIL light came on again yesterday as well. Each time I take it to the shop, they say that there is a software update to fix the issue, but I am starting to doubt they actually know what the issue is. WAIT for Jeep to fix this before you purchase it!
YOU'LL NEVER BELIEVE IT!!
zoneta, 08/30/2014
updated 09/04/2018
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 5 people found this review helpful
After 2 years of knowing there is a transmission problem, I finally received my Recall Notice after the accidental death of the movie star in California. I rushed my car in for repair. Within 3 weeks I was having more computer difficulties where the transmission locks in park, not being able to drive forward or backwards or place into neutral (you're unable to move the car to the curb) because the transmission locks into park. If you're at a stop sign when this happens, and everybody starts honking and screaming at you. Once you turn the engine off and all the electronics off and restart the engine and the electronics, it "sometimes" clears the computer like a reboot, but it doesn't clear it every time. I phoned the dealership and they rescheduled a transmission reprogram appointment approximately a month later. The dealership took about 5 hours twice. The second reprogram was done about a month ago - within 3 weeks I had a recurrence of the transmission locking in park at a 4-way stop in heavy traffic when I was about 50 miles away from my home. This happened 3 times that day and I was able to reboot it by turning the engine off. I phoned the dealership and they advised me to call roadstar service and have the car towed to the closest dealership. Not wanting to leave my car at a dealership 50 miles away from home, I took the chance of turning off the engine rebooting it and driving home to try to resolve it at my local dealership. Next, I called the dealership and they advised me this problem with the electronics has not been resolved and until they have the solution or a new program for the transmission electronics, there was no point in scheduling an appointment to reprogram it again. I then phoned the Chrysler dealerships' national customer care head office at a 1-800 number, to register the transmission computer problems I am experiencing. At this point, Chrysler has not given me an answer yet. This most recent incident happened August 31, 2016. They're closed for the Labour Day long weekend, and they told me they'll call me next week. I got rid of this vehicle as Chrysler had no method of correcting the problem they told me to drive the vehicle until it happens "again" Hello .I traded it in on a BMW. I hope there is a major lawsuit. Class Action
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Not safe to drive!
Melissa, 07/30/2015
2014 Jeep Grand Cherokee SRT 4dr SUV 4WD (6.4L 8cyl 8A)
20 of 32 people found this review helpful
Where to start. When the car arrived there were some interior pieces partially off and in the front passenger side a bunch of wires were hanging down by the floor. Red flag? Hmm. Here we go, Issues I have had: -Control screen goes black randomly and radio shuts off. As well as everything else I access via this screen. -Randomly says key fab has left the vehicle and dings when it hasn't. -AC/Heat are extremes. If you decide to adjust temp, takes like 15 minutes for it to actually change. -Gear shifter, yikes! Hard to know what you actually shifted into. You think you pushed it all the way forward for Park but no, half the time, it is in reverse. -----SCARIEST of all is the transmission! It hesitates whenever you need sudden acceleration like trying to make a left turn! Almost got into a few accidents because of this potentially deadly flaw. I have to drive knowing that my transmission will seize and not to try and to do any rapid or quick accelerations. Had it looked at many times and they tell me nothing is wrong. We updated software, have a great day. I leased this poor excuse for a vehicle and I wish I could get rid of it today. Will never buy another Jeep Vehicle again.
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It's the best value!
tonkatrucks, 02/09/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
9 of 14 people found this review helpful
I'm very happy and impressed with my new Jeep purchased 2013 between christmas and New Years. The vehicle feels solid, smooth, and is fun to drive. My search for the best SUV started early 2013 with a 2013 BMW X5 loaner while my wife's car was in for service. I test drove them all, but with the focus on a two-row, mid-size that provided good handling (for and SUV), decent acceleration and lots of leg room all around. I did not want too much storage with the school bus feel. Exterior styling and luxury interior with a large touch control/nav. screen along with a good sound system also on the wish list. The Summit provided all of these things and much more, like strong off road abilities.
Buyer Beware
Ryan, 03/29/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
5 of 7 people found this review helpful
Chrysler should be ashamed of fielding such poor quality. I purchased my GC less than two years ago, and have already had it in the shop multiple times, where the service experience was abysmal. It took over a month for the dealer to get a replacement shock into the shop after the OEM version started leaking at 25K. After that shock was finally replaced, the replacement shock then started leaking again a month later. On another occassion the service shop couldn't perform a simple oil change and I had oil leak all over the engine compartment. No compensation offered from the dealer. Now the air conditioner smells musty, which through a little research appears to be a design flaw that allows water to collect deep in the AC system, and the brakes started sqeaking.
Transmission failure
kschleic, 12/03/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 7 people found this review helpful
After about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. It would not shift out of first. The engine light came on. They said something is wrong with the transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road, the vehicle started to go across the intersection and stopped in middle. Needless to say, they cant find a problem with it. I dont want the car anymore.
Never Again
colorado_4x4, 02/10/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 7 people found this review helpful
The most frustrating ownership experience in over 50 years of car ownership. My Grand Cherokee is a 3.0 diesel. Minor irritations would include the frightening suspension clunking when the ride height is set to maximum, but my major issue is service. Or to put it more plainly, the terrible service. Like other owners, I am constantly required to go to the dealer to get the computer 'scanned'. The number of 'codes' is always overwhelming, and the dealer is ALWAYS at the mercy of the factory for instructions as to how to correct the problems. I never get my car back the same day, Sometimes it is two weeks, or more.
Highway Robbery
kgastenaue, 12/18/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
7 of 11 people found this review helpful
I bought this car in March and it has been broken from day 1.The lights in the air conditioning panel never lit up but some of the others did. I asked the sales person about it and he said "those lights don't illuminate in this model". I brought the car back for service. They kept my car for the day, 'ran some updates' and they still didn't light up. In addition my trunk wasn't opening 90% of the time. I was told if they couldn't duplicate the problem it couldn't be fixed. I took it to another service center instead. The whole light panel had to be replaced and updates hadn't been done at all to my car from before I bought it. Three trips later my trunk still wont open most of the time.
2014 Jeep Grand Cherokee Overland 4x4 Diesel
kloten20, 08/05/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
7 of 11 people found this review helpful
It could be an excellent vehicle, sharp looking, fun to drive and all the bells. But there is where it stops. My first american car after over 18 years of Japanese and German. To put it short, the most expensive and also worst vehicle I have ever bought/owner. Just within 5000 miles I had the car at the dealership for the same electronic issue and they still could not figured it out. I never had so much stress owning any vehicle. Finally I had enough and traded it in after only five months of ownership. What a pity. It is absolutely sad, that Chrysler has not more pride in their product. Consequently this will be my last Chrysler product ever.
Power - Embarassing - Noisey
hebron112, 05/26/2015
updated 05/29/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I love my first ever GC. I had the fabric seats changed to leather and it is brilliant and only 6 months old.I am blown away by the power when you hit the accelerator even compared to my Dodge Nitro (petrol). The Laredo can throw you back in your seat. Love it! The paddle shifts that I thought were just a gimmick are great when towing which it also a winner in my book.All the electronics are impressive compared to my previous Dodge.It looks good and for an SUV is reasonably quiet. The only 2 x things that annoy me actually embarrass me and Jeep could have avoided which is the foot brake alarms and warnings and the door hinges able to overextend. It has a weird intermittent noise in the transmission when slowing down below 40km/hr. It sounds like a hydraulic valve releasing under load but the workshop has fitted shims to the drive line, replaced the driveshaft and put a new transfer box in and it still makes the noise although not as often. Performance still great. I have managed to bust the inside of the consul tray which is annoying but probably my fault.
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Love the Jeep, hate the bills
Kent Greaves, 05/01/2021
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
We bought the 2014 ecodiesel (Overland trim) as it looked great both inside and out and the towing capacity and fuel economy were excellent (we get 8 L/100 on the highway no problem and it tows like a dream - 8000 lbs). In terms of sitting in this thing (I'm 6'4'') and driving it - no complaints, absolutely love it. From a repair standpoint, this SUV is a mess. We spend at least $2,000 every single year on "routine" maintenance and some years it's closer to $5,000. We've had lots of problems with the egr cooler (spent at least 1,500 trying to get it fixed...finally there was a recall on it and now we can smell exhaust in the cabin...yay). If you're going to actually offroad with this vehicle, then I suggest you buy it (does anyone actually do that??). But if you're not planning on offroading, the added maintenance costs of the 4x4 aren't worth it. We are going to try a Rav 4 hybrid now...we'll see how that goes!
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Flawless Vehicle Since Day One
Loren, 08/23/2015
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
23k miles in the first year. Pulled a 5000 lb trailer half way across the U.S. twice. Multiple trips between Denver and Rockies thru a lot of snow and ice. Off road in Moab, UT. This vehicle has been flawless. All this and have averaged 23 mpg over the long term. Only complaint I have is when the airlift system is all the way up the shocks top out with a loud bang over any significant bump.
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Nice to look at, Horrific to drive
bobsacamano, 07/30/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
The car drove like a dream for the first 500 miles. I'm at 8,200 and every mile in between has been a nightmare. The transmission slams up and down, causing a terribly uncomfortable ride-and remember it has 8 gears so it is constantly changing gears. In the morning, the transmission has become so rough I feel as though I am being rear ended. I have had it at two different dealerships to solve the issues and both have told me it is normal-and if it something were actually wrong a fault light would illuminate. I was issued a case manager with jeep corporate. She refused to return calls-I went three days calling her three times before she picked up.
100,000 miles and drives great
John and Nadya, 04/07/2020
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
We have driven this Jeep across the country several times. It has performed well in all driving conditions. We have not had any problems with air suspension. It gives a very comfortable ride. Everything still works in it and the leather interior has held up very well with minor wear.
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Disappointing
C.S.N, 07/25/2018
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I had always wanted a Jeep Grand Cherokee growing up. That’s why in oct 2016 at the age of 31 I was thrilled when I purchased a 2014 Jeep Grand Cherokee. That’s when my nightmare began. I received recalls in the mail every week (I wish I was kidding). One day while driving home from work my car went completely dead while I was going 70mph on the interstate. Thankfully I was able to pull off onto the shoulder before it completely turned its self off. The Jeep just doesn’t drive smooth. The alignment has always been off. The car would hit any bump in the road and slide around very easily. I eventually became very scared to drive the Jeep. I didn’t know if it was going to break down yet again due to another recall, or if I would lose control while driving due to the poor alignment. Luckily I was able to trade my Jeep in for a Chevy and get out of my loan. Never again will I purchase a Jeep. Such a disappointment .
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Yes , it’s diesel and I love it!!
Paul, 07/11/2018
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Bought it brand new in April of 2014 after watching it sit on the dealers inventory from ZNoverber of 2013. Buyers and sales people weren’t sure the Fiat Brand Diesel engine was a good fit for the Grand Cherokee. In my opinion, it’s perfect. Admit the first year, with four returns to the dealer for service updates, new sensors and catalytic converter ( all warranty work) but inconvenient. They got it right. Have 34,450 miles and it is a great . Extremely reliable once FMC got the bugs out. Super mileage at 29 in town and 34 highway. Absolutely no concerns with New England winters.
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What can I tell you, it’s a JEEP
Dan Getchel, 08/05/2018
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
With the exception of normal repairs, my Grand Cherokee has had no major problems. Having said that, it’s the first vehicle that I have ever owned that had to have the rear brakes replaced before the front. I’ve replaced the rears twice and the fronts once. My biggest complaint: $287.00 to replace the 2 LED’s over the rear reg plate so it could pass state inspection. A lot of money to replace 2 light bulbs. Other than that it has been a solid vehicle and I intend on keeping it for at least another five years, mostly because it’s paid for. Select a year isn’t working, I bought it in 2013.
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very good suv
robert carp, 02/21/2017
updated 08/23/2018
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Well built, comfortable, sporty, great traction in all types of climate conditions.
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Excellent car for the money
peter herb, 03/28/2016
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
2 of 2 people found this review helpful
You should know it can get thirsty.. my wife says is a little noisy in the cabin compared to our two 6 cylinders Grand Cherokees we owned prior to this V8, for me is a non issue.. an update she loves this car now got used to the low rumbling of the V8 loves the UConnect an amazing piece of technology, likes the ride and comfortable seats.. the 8 speed transmission is fantastic! love how it shifts quickly. All in all very happy with this purchase and looking forward to my next new Jeep.
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What I expected - quality
ron_dar, 10/11/2013
updated 04/17/2017
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
We just returned from a 2247 mile roundtrip and averaged 26.7 mpg including four days in Denver. Our Overland has just over 3000 miles on it and I fully expect the gas mileage to continue to improve. My wife wanted to wait for the new diesel, but I did not see paying $4500 extra was justified. A cruising range of over 600 miles for a gasoline V6 SUV is exceptional. The Overland comes fully loaded and is by far a much better than the ML320 CDI we previously owned. It is also a much better value than the MB ML. We put on over 500 miles per day to and from Denver and we were very comfortable in the Overland. It is quiet, powerful, comfortable, economical for its size and a joy to drive. We rated the performance a "4" as this is an SUV not a V8 powered car. Update @30,000 miles: Once you have used the shift lever awhile you get used to its positioning. We have had zero issues with the 8-speed automatic. Yes, there has been a software update or two but I respect Jeep for updating its product. We get ALL of our regular service at our local Jeep dealer. They know their products and if there is an update or recall that needs to be applied they do it. One stop shopping. Update @ 44,500 miles. We remain impressed with our Overland. The interior shows little signs of and we expect it to last past 150K. Gas mileage is around 23 mpg average in everyday driving. We still have our local Jeep dealer do all maintenance and now it is easier since they added an express lane. Still the quality vehicle we expected. The tires look like they may last 65-70 thousand miles. When we purchased this Jeep our plan was to keep it 10+ years so we purchased the Lifetime warranty so we would not get any large repair bills in the future. The way things are going, Jeep will make money on the Lifetime warranty. Bravo.
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My Laredo E is an excellent vehicle
crpatriots, 08/26/2014
updated 08/30/2016
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I am extremely happy with my 2014 Jeep Grand Cherokee Laredo E 4x4. I have had it for 6 months now, about 8,000 miles. I am happy to say that I have experienced none of the engine/electronics/transmission issues that some other reviewers have written about. For me, my JGC has given me the perfect blend of size, performance, and comfort. I am constantly getting compliments on how it looks (inside and outside), as well as how it rides. I average about 20 miles per gallon with about half city, half highway driving. I came from a 2009 Hyundai Santa Fe 4x4 (which was another good vehicle, honestly) - but the extra room and power of the JCG makes me happy I "upgraded." * 2 years later and I am as happy with this vehicle as I was when I first bought it. No issues of any kind and the MPG is better than I expected.
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What's missing?
brookman1, 06/25/2013
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Loving our new vehicle but totally misled by dealer around iPhone connectivity. They even programmed all our four iPhones for us before we left the dealer. But, after several reprogramming and calls to the dealer, they told us the car is not compatible with iPhones. Other major deficiency is a back up camera or sensors.
Grand Cherokee Overland 4 x 4
jeffb17, 01/27/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I've had the Overland Grand Cherokee for about a month and have put about 1,200 miles on the car. I'm very happy with the technology in the car, the ride, comfort, and looks. I have read complaints about the transmission lag. I agree there is a bit of a lag but I suspect it has to do with the eco mode. When you put the car in sport mode or take out of the eco mode it gets better. It doesn't really bother me as if I wanted a fast car I would not have bought an SUV. I have also read about problems with the U Connect system as well as the Navigation. I haven't seen any yet and I'm happy with the system. Overall I'm very happy with the Jeep.
Diesel pulls like a train - nav sucks
cageordie, 11/14/2014
updated 05/15/2018
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I have the diesel, other than significant turbo lag it is a great engine. Getting away fast is dawdling off the line then launching at about 10mph with a neck snapping jump, from there on the 8 speed is flawless. The interior is fine and the electronics are OK. The navigation is expensive and useless. The bluetooth interface is OK when it eventually connects, which can take several minutes. The navigation is insultingly bad. The maps are old. The updated maps are very very expensive and still older than the vehicle. The head unit is desperately slow. Like fifteen year old computer slow. It takes a long time to start in the morning. It takes a long long time to scan even a small SD card, if it even accepts that it is there. The nav is slow and the higher order features are linked to your SiriusXM subscription. I decided after near two years that it really isn't worth the money, so I have discontinued the service, I can get up-to-date traffic information and much better nav on my phone for free. I can also stream music from my phone. Basically I'd be better off with a tablet linked by Bluetooth to the car and using my phone for cellular data only. Infiniti and Mercedes head units were much better than this in 2012! The manufacturer has no apparent interest in providing any sort of fix for existing customers, so I won't buy from them again. Ah, the collision avoidance and all the automatic brake enhancement garbage! Oh dear, oh dear. How long before the class action? There are two problems, the first is false alarms. You are driving down the road and the car in front turns off. But the system doesn't see it that way and freaks out! You dab the brakes in reaction and WHAM! MAXIMUM BRAKING! But there's NOTHING on the road ahead of you. There's a car entering a parking lot, currently crossing the sidewalk. But it isn't even on the road any more. Once in a while in panics at the shadow under a bridge. Sometimes the car in front dabs its brakes and WAMMO! We have full freak-out mode again. So slowing traffic, which you need light braking to match, results in ULTIMATE PANIC STOP! Good God! This system is not right. On my commute there's a light where I turn left and a lot of traffic makes a U turn. There are six lanes, three either side of the median, so my course to my next road is a wide sweeping turn. But three times now the system has locked on to the U turning car, which is already well off my path, completely not an issue, and hammered the crash avoidance brakes. So I had to disable it. The last time it did it I heard the screech from behind and was sure I would be rear ended, which is where I expect the class action to come from. I stamped on the accelerator and fortunately got away from the impact. The center console plastic leatherette has cracked where my elbow rests. Only two years. You'd think a high traffic area like that would be real leather and it would last more than two stinking years. Other than that it's fine. I think the brakes will need swapping out soon. The suspension is still too compliant in sports mode. Early on I had the DEF injector issue, but that was cured and hasn't come back. I fitted E load rated K02 tires so that I can drive off-road without concern. I sometimes notice the noise, and they cost me about 2mpg. But they are the only E rated tire for the JGC and they are twice as thick as all the other options. Really tough tires. I have reported the fuel economy before the change.
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Update, November 2020 I never keep a car this long
happyowner25, 11/21/2014
updated 12/09/2021
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
Purchased the Grand Cherokee Overland with the Hemi engine new in March 2014. After 2 years of ownership I am still very happy with the car. I love the way it looks and drives. I haven't had any mechanical issues with it, my only disappointment is the recent recall due to the inability of some owners to use the electronic shifter. I did replace the factory air filter with a K & N air filter and increased my gas mileage by a couple of miles per gallon. I am getting 23.6 on the highway without using cruise control. Pushing 4 years, still in love with it!
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Love the Summit with 5.7L Hemi
Ron B, 11/26/2016
updated 05/30/2017
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I've owned this (my first) Jeep for 26 months now, and have had no problems. I look forward to getting behind the wheel every day. Lots of towing power, and passes with ease on the highway. So glad I bought the Summit model with its Hemi powerplant, luxury appointments and expanded technology. I bought it used in April '15 with 35k miles, and it now has 67,000 miles on it. It's still tight as a drum and drives like new. Gas mileage has been 16-17 in the city, and routinely 20+ on the highway. This spring, I drove 4,400 miles from MN to CA and back while averaging 24 mpg. I couldn't be happier!
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My Second Review - A continued disappointment
dpkimball, 02/08/2015
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
This is my second review of our 2014 GC, which we leased in June 2013. The transmission continues to be a hot button issue for me. Gear shifts up and down through 1-3 are rough and sloppy. I believe we're on our 7th recall (hard to keep track at this point), and are on a wait list for the last 3 of them as parts aren't available yet. There are tons of little things that drive me crazy. For example: in literally every other car I've owned, if the stereo is turned off when the driver turns the car off, it stays off when you turn the car back on. Not this car, not a great thing if you're giving a ride to a client or customer and the stereo comes on blaring when you start the car.
2014 Jeep Grand Cherokee Limited
bwill9126, 11/09/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 2 people found this review helpful
I have owned 3 cars and all have been the Jeep brand. I purchased the Limited with Lux II package and couldn't be more happy with the build quality, extra features and fuel economy (as compared to the Wrangler). My 30 mile/day trip averages 19 to 20 mpg's, but is up to 21-22 on highway driving. A tank of gas will last me two weeks with my standard driving routines. I have read reviews regarding problems with the UConnect system (the screen going blank or slow to no response), the electronic shifter being difficult to get used to, and the panoramic sunroof leaking. I am fortunate to have had none of these problems.
Buyer Beware!!!
jloe1322, 11/13/2013
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
I leased a 2014 Overland back in June and todate my jeep has been in the shop 3 times each for the navigation either going to a black screen multiple times, the adaptive cruise control failing, my windshield wipers go off when making a left hand turn, or the fact that the navigation does not work and when it goes to a black screen while driving im stuck with my heated seat on high for 2.5 hour drive. I even shut the car off got out of it and stopped numerous times on my trip to try and reset the system, to no avail. They have replaced the nav already and it is going into the shop for the 4th time. I am in the process of lemon lawing this car. Chrysler For Shaem on putting this car out!
GC Overland V8 - 7 Yrs - what's not to love?!
jeep_owner_mi, 09/30/2013
updated 10/05/2020
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
Bought my GC Overland August 2013 and now at the 93,000 mile mark and 7 years of ownership. It has the V8 hemi under the hood, which has more than plenty power and torque. The ride and the handling feel solid and somewhat sporty, and I still get excited taking it to the road every day. The GC was the perfect vehicle for my 6,000 miles road trip to the west coast. I have been towing a 4,000 pound boat to the lakes - easy, the GC still has so much power to spare. This vehicle on its first 2-3 years had very few minor hiccups and recalls and these were all taken care at the dealership of without any cost to me. This GC is a beauty inside and out, roomy, great dual-pane sunroof; The 8.4 inch screen is really the right size to have while driving, tons of features on the electronics. At the 7 year mark the GC still feels new and I definitely intend to keep it for another 3-5 years and probably longer!
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Why the Problems Chrysler???
jvesci, 07/31/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
Just hit the 30 day mark of ownership of my 2014 Jeep Grand Cherokee Ltd. 5.7 v8 and here's what happened today: Engine Light, ABS Light, Brake Light, Airbag Light, Traction Control Light all suddenly came on! In addition, backup camera not functioning properly, can't open lift gate, and UConnect keeps cutting out completely! Took it to a Jeep Dealership (not where I purchased from, but it shouldn't matter, right!?) and their service shop was closed but they told me I could "rent" a vehicle...ARE YOU FREAKING KIDDING ME!!! I am taking it to the service shop at 7:30 am tomorrow and by hell or high water will be getting a loaner, at no cost, and will be having it out with the service team.
Had it for about 4 months now...
jeff778, 07/01/2013
2014 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
3 of 4 people found this review helpful
I got the Overland with light interior and the V6. Cons: -The felt stuff they used for the "misc" holder on the top of the console cannot be cleaned. I have no idea what they were thinking. It's just pure stupidity. -The silver plastic on the center console looks and feels really cheap to me. It also scratches easily. -I don't like the dry/broken-earth background on the stereo. Neutral: -The carpet isn't that great. -The plastic isn't that great. -The grill on the Overland, where it's just the outline of the "teeth" in chrome doesn't look very good. Pros: -I didn't like the flat/matte dark wood at first. I like it now. I think that was forward design. -V6 is peppy
Glad I leased it
tf18722x, 01/05/2015
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
Owned the car for 8 months and 3500 miles. The 8 speed transmission with the PentaStar V6 is terrible and the other Edmunds negative reviews on that transmission are 100% accurate. Upshifting between gears 1-3 is poor, and it slams into 1st gear at the downshift. Have been to the dealer many times, the software updates to transmission only last for a few days before it goes back to shifting badly.
my new 2014 Grand Cherokee Summit
golden20, 02/18/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
3 of 4 people found this review helpful
My lease on a 2011 Mercedes E-350 four matic was expiring & I drove ALL the high end suvs, & NOTHING comes close to my Summit!! The Mercedes M class seats are a pain to put down, expensive for gas & insurance, the Audi don't give a decent lease payment, same for the BMW X-5. A lot of suvs also don't have avail the active headlights, which are awesome!!I have had no problems with anything, gas mileage is about 19 city & 25 highway. A really fab vehicle!!
Disaster and huge dissapointment
tlntan, 12/14/2013
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
5 of 8 people found this review helpful
It's incomprehensible to me that Jeep continues to ignore the problems on the 14 GC. There are innumerable reports of issues with this vehicle, and frankly, I'm very suspect of any positive reviews. My 14 Limited was purchased in July and it has been to the shop at least 7 times. I'm in rental cars constantly, and the vehicle is still not right. From the transmission, to the unintentional radio presets clearing, to the issues with the driver seat (now being replaced), etc., etc. And thousands of people are having similar issues. Less than 6k miles, and it's been an expensive, time consuming mess.
Wished I had not bought it
davidirn, 01/08/2014
updated 07/08/2016
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 18 people found this review helpful
I have had nothing but problems with my new $50K Jeep GC limited. Transmissions clanks when shifting. Hesitates when trying to speed up. The uconnect went out and had to be replaced. Touch screen went out. Rear hatch will not open when pressing the remote control. Rear hatch inside trim fell off. Door locks takes several attempts to open the door. GPS is very unreliable. Set the radio to a station and turn it back on and it goes to another station. But the worst problem is the blind spots around the vehicle, I have almost gotten into several accidents because of the poor visibility. Each time I have taken the vehicle into the dealer it is like pulling teeth to get them to honor the warranty. UPDATE. After owning it less than a year I had to sell the vehicle. It was to unrealiable and most of all I could not stand the clanking of the transmission. Both the dealer I bought the Jeep from and the Jeep corporation refused to deal with problem. The dealer refused to test drive it to confirm my complaints. Now Jeep has a recall out for the transmission problem. In the mean time I lost $20.000, thank you Jeep.
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Take it back
mayguire, 04/01/2014
2014 Jeep Grand Cherokee Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 18 people found this review helpful
This is my third Jeep but my second lease. This one has fallen short right out the gate. I bought my Jeep in February. The issue is when I tried to put the vehicle in reverse or any other gear, it would snap back into park. I would have to turn the vehicle off and on again at which time it would work but my engine light would remain on. First they said it was a 'faulty shifter module' and replaced it within 2 hrs. One week later, back in, this time they said 'it is an issue with a transmission part'. Two days in the shop. Two weeks later it's in again...now it has been in for 2 weeks come this Wednesday and they are replacing the entire transmission. Eventually.
tire & heat problems
bryansos, 02/10/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 18 people found this review helpful
I leased a 2014 grand cherokee overland. I have 5,300 miles on it and has been in the garage over 15 times. It has a vibration in the steering wheel at 70 mph, which 90% of the dealers consider normal. The heat and a/c goes wild, you can have it set on 68 and it will blast you with 150 degree air. I used my electronic thermometer, having set 68 degrees on both sides the passenger temp came out at 152 degrees and the driver side came out at 64 degrees. If you are interested in purchasing a 2014 grand cherokee test drive it first at 70mph and set the heat at a certain temperature. The dealers have no cure cause they all do it.
GREAT VEHICLE...JEEP IS RELIABLE !!
vwmm, 03/01/2014
2014 Jeep Grand Cherokee Overland 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 11 people found this review helpful
'14 GC Overland 5.7L Hemi 4 x 4 with ATG Build Nov. 2013-- '14 is my 4th JGC since '99, and by far the BEST. I've had ZERO issues--major or minor since bought in Dec. '13 @ 3,000 miles now--mixture of heavy city & highway. I've put this vehicle through the paces. As far as reliability, my Jeeps have only once left me stranded--dead battery. '05 GC at 80k mi needed transfer case replaced, but Jeep could be driven. 10 days in shop, but all under warranty. After reading all negative reviews on transmission and NAV system, rented one before buying--NO ISSUES. This is a German designed & built transm. used in all new Audi, BMW, even Jag, Bentley, Rolls, Land Rover, Maserati.
I love this car
janlaw, 05/07/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 7 people found this review helpful
I love my 2014 JGC Summit. It drives so smooth and quiet. The bigger touch screen is great and makes it easier to see the maps. The sound system is the best I have ever had in a car and love it. The handling is so sweet, corners well and it has plenty of pick up and go. The gas mileage is so much better than my old Hemi. It looks beautiful on the outside and inside. I feel pampered and spoiled to say the least. A fun and great SUV to own. I say get one and enjoy it.
Horrible Electonics - Summit 5.7L 4x4
jeeh, 01/16/2014
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 8 people found this review helpful
Safety hazard; Mirrors and columns obstruct vision - big time. Dangerous!!! GPS; Use your phone or buy another car. GPS tends to gives bogus directions. It sends me in/out of the freeway for no reason. Hum; car hums. Dealer says "Hemi hum", period - end of story. They demonstrated that other GC do the same. Radio; Volume must be adjusted and re-adjusted each time we change AM to AM and back. If you do so - to avoid commercials - buy another car. Dealership acknowledged the problem, demonstrated that other 2014 GC do the same and replaced the radio - to no avail. Reception is very weak as well. Too many useless buttons on steering wheel. Other electronic features are inadequate as well.
Cool looking car, but it's not a Jeep anymore
Bob, 05/27/2021
2014 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
Jeep really needs to stop advertising this junk as a Jeep. The brand used to mean rugged durability and off roading. Now, it's a Hyundai/Mitsubishi engine. Don't believe me? Look it up. The drive train is entirely a Mitsubishi, right down to the 3 timing chains. And it's horrible Here are all the issues we had with ours. It was meticulously maintained, all maintenance and more done. We had no choice. It broke so often we didn't have a chance to let the maintenance lapse. 1. Bad rocker arm (google rocker arm issues and these cars) $550 2. Another bad rocker arm ($550) 3. Yet another bad group of rocker arms. Replaced all 24 and all 24 lash adjusters ($1800) 4. 5 bad rocker arms caused the cams to slip and damaged 10 or more valves. Had to rebuild both heads and replace almost all the valves $3300 5. SERVICE 4WHEEL DRIVE light. Dealer had our car for 5 MONTHS and we replaced the transfer case motor, positioning sensor, then all the internal parts. $4000 6. Leaking rear diff caused damage to gears $1300 7. Cracked radiator?? $890 8. 3 bad catalytic converters apparently the life span on 1 is about 50k miles if i remember right $6000 9. Failing fuel pump never fixed 10. 12 error codes when we traded it in 11. Replaced plenum Because the screw holes stripped from being removed so often $2000 And that doesn't include the 3 times we changed the spark plugs trying to get it to run smoother, oil changes, tire costs, brakes and rotors, multiple radiator flushes. And this was over 2 years The interior is subpar for the $40k price tag. The infotainment was so dated, carpet wore out very quickly in spots, the soft plastic and fake chrome peeled in multiple spots. Our 7 yr old car looked so bad when we traded it in and we baby our cars. Take my advice, DONT BUY A CHRYSLER PRODUCT
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BMW goes Jeep
e336, 12/01/2013
2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
2 of 3 people found this review helpful
I've been driving a long list of German cars over the past 20 years - in fact this is my first American car. My last vehicle was a BMW X6. After two weeks with my GC Summit, I have to admit that it's fun to drive, has excellent performance, great fuel economy for a 5K plus pound vehicle, and is quiet. There are some differences in interior fit and finish quality. Some of the plastic on the center console looks cheap and is in stark contrast to the generally great quality of the dash/instrument panel and seating. Overall, however, for a car with a list prices of nearly $25K less than an X6, it's a great value.
2014 GC Limited 4WD
Joe, 07/31/2018
updated 02/01/2019
2014 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
2 of 3 people found this review helpful
Just purchase an one owner with 112K miles. I am impressed with its very low road and tire noise, engine and transmission smoothness, and its gas mileage. On the drive back from Knoxville on a 400 mile trip, its actual mpg was 27.5mpg. Its 25 gallon tank is great for road trips. My son's 2008 GC with its thirsty 3.7L V-6 hardly got 19mpg on highway. Seat comfort and handling are very good. The IP info are easy to scroll thru while driving. The U Connect is one of the best and simplest to operate I have ever seen. Many people think how wonder Toyota is......I sold my ( purchased new) 2016 Toyota Tacoma TRD sport since I could not stand its wimpy V-6 and terrible 6 speed transmission. The GC has handled driving thru icy and snowy weather really well. The check engine light has been coming on with some regularity now. It come one for a few days and goes away and comes back again. It drives fine but when it comes on it disables the remote start . Other than the check engine light coming on, the rest of the vehicle is doing well. Still very smooth and solid with no rattles.
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TIPM
dapjeepgrand11, 08/29/2013
2014 Jeep Grand Cherokee Summit 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 23 people found this review helpful
This little problem could make your whole Jeep Grand Cherokee experience go very wrong. I have always loved the look for the JGC, but Chrysler's Customer Service stinks!!!!! This TIPM problem has made owning my JGC a joke!