Used 2018 Jeep Compass Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Great Small SUV
I've owned the 2018 Jeep Compass Limited for a little over 3 weeks now and I have to say it is a fantastic car. Some background before I jump into the pros and cons. I primarily use this vehicle for commuting, but will occasionally bring it on trails/off road. I've seen a few reviews on the new compass which I felt were a little extreme and not too accurate. If you want a basic, un-bias review continue reading. Pros: Exterior re-design - This is a sharp car. In the 3 weeks I've owned it I've received many compliments on the look. The face lift of the Compass is extremely similar to the Grand Cherokee and at a quick glance looks like an Evoque with it's two tone color format. There are a few LED light upgrades which give the car a more luxury prescience. Interior: Keep in mind this is in the small suv class, but the car is comfortable with a surprising amount of room for backseat passengers. The seats and trim also feel sturdy and well made. Not to mentioned the U-Connect system allows you to customize the lights, display themes etc. to make the interior customized to your liking. Most trims also have Apple Car Play. My trim came with a pano sunroof which is a very cool feature. Roof is all glass which passengers enjoy. Drive Comfort: This car isn't going to blow you away with performance. However, if you're simply looking for a car to get you from A to B with a little pep in it's step when needed, this car does just fine. I've driven it on highways, city streets, backroads etc. and the car has a smooth feel on all terrains. This car also allows you to change the drive setting based on terrain (Auto, Snow, Sand, Mud) Safety: The new Compass comes with 7 airbags standard. I decided to purchase the safety package which comes with lane assist, blind spot monitoring and forward collision warning. Cons: Engine Shut Off: First time owning a car with this feature and I'm not a huge fan. Essentially when you come to a stop light and are idle for more than 5 seconds the car will shut off the engine until you take your foot off the brake. Not a big deal, and the feature CAN be turned off. Multi Air Engine Up Hill: At first acceleration up hill the multi air engine tends to rev a little higher than I'd like. Again,not a big deal but trying to point out a few things as a heads up. Overall, if you're looking for an attractive vehicle that gives you off road capability, comfortable ride, decent performance, high tech interior with essentially any upgrade option you could think of this is a great car. If you're looking for a powerful suv with better towing capacity, spend the extra money and buy the Grand Cherokee. 9.5/10 for me.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
3 Months now - and LOVE IT!
This car is Perfect!. (My Latitude is 9 speed auto with many other upgrades) So fun to drive, great looking in and out. The Detailing in the interior with it curves and chrome accent gives it a solid expensive look and attention to detail look. Everything appears to be laid out perfectly. Best handing car I have drove so far. Very smooth ride on highway, and excellent on turns. Lot of technology and electronics in this car. Too soon to see how they all hold up. Very stylish exterior with nice curves with no wind noise. This is my first 4 cylinder car, and I have to say I am impressed! Power and acceleration is just enough even with 5 people in the car. I don’t know why people are complain about this, lets get real, this is not a sports car where you going to feel a gravity pull when you gun it. I think it’s plenty for a 4 cylinder and size of the vehicle. I am averaging 20 MPG, I kind of expecting a bit more since its rated 23 city and 30 highway. But its way much better than all my previous cars. The "Stop start and Go" can get annoying, however it can be disabled by a push of a button. If this car holds up as is, i just might buy it at end of my lease. Love it!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Latitude 4dr SUVMSRP: $16,59020 mi away
- Altitude 4dr SUVMSRP: $16,99811 mi away
- Limited 4dr SUVMSRP: $14,99717 mi away
First Lemon Law claim in 40 years
Between my 3 kids, wife and I, I've bought over 20 vehicles over 40 years, including several Jeeps. I know that Jeeps aren't the greatest for long-term reliability, but my daughter and I enjoy off-roading (I still own a 2010 Rubicon 4-Dr) and she wanted something that could do so light trail riding. We bought a loaded Compass Trailhawk 4 months ago to replace her 2-year old Nissan Rogue and it's been a disaster from day one. We knew the fuel economy was rated lower but in real world driving it was MUCH worse than expected, getting only 21 MPG combined. There is a loud clunking noise turning left over bumps that the dealer can't figure out and Jeep Corporate has refused to authorize replacement parts or support to resolve. The transmission shudders and seems either skips or stays in gear too long. The engine is severely underpowered and has stalled several times without warning. The upgraded stereo constantly drops connection to her iPhone, even after replacing the radio once and trying several genuine Apple cables, and is generally slow or stubborn to respond to touch input. It takes more than 30 seconds for the rear view camera to show when switching into reverse. The windows sometimes refuse to respond to switch inputs or will go up when you want them to go down, or visa-versa. The vehicle has been back to the dealership five times for these problems for more than 15 days total and zero problems have been resolved. Now the dealer tells us that Jeep will be doing a recall next month to replace the entire drive train due to bad soldering on some circuit boards. But we are done and have already started a lemon law complaint through an attorney, who tells us we have a very strong claim and should be able to get a refund.
Beware technology glitches
I'm rating this 3 stars, because I'm an eternal optimist and I believe that Chrysler is going to make this right. I bought our new Jeep Compass last October, it was actually a previous service loaner, but only had thirteen hundred miles and got it as a Chrysler certified car. I really want to love this car. I like how it handles, I like how it rides, the acceleration is very adequate, the four-wheel-drive is great in Winter driving! But I've had two major incidents in the six months of ownership which caused it to go down for a week each time. Both related to Tech issues. The steering and braking systems went out on Christmas Eve, as we were scurrying to get ready for family get-togethers. It required a complete replacement of the steering column, because of computer errors. We did not receive the car back until January 3rd. Drove our 20 year old Saab in the meantime. Since that time, it's been great. Fuel economy averaging around 25 MPG, which for a four-wheel drive is very acceptable. And, again, I like the looks, the handling, the ride comfort, and I do want to love this car. But... 2 days ago, while driving in a rural area, we start to get a recurrence of the Christmas Eve problem. Got to the Jeep dealer, and it needs a software upgrade. Which can't be done until next week. So again, undrivable for a week. I plan on keeping this car long-term, despite this stuff. There's a 6 year unlimited mileage warranty, that I'm going to pay $3,500 for. And Chrysler can count on the fact that social media is going to know every negative occurrence with this. I will also post the positive stuff. I hope I don't have to post another negative comment again, and it's all sunshine and Lollipops.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
never again
I purchased a brand new mind you 2018 in Feb, this car today has been in the shop 4 times. the auto shut off light comes on but the thing keep popping up is drive to safety engine will shut off soon. first time it happened had to miss a day of work and have it towed to the shop they kept it a day said it was fine brought it home here we are again same thing, again had it towed into the shop they kept it a week gave it back said it was fixed, third time i drove it to the shop as i was not waiting like last time 4 hours for their tow to pick it up again they said they fixed it, now here we are on # 4, I picked it up on a Friday, shut off light came on Monday back to the same issue. and they have had this car this time for almost 4 weeks. I have made two payments on a car i am not even driving half the time. I am currently working with Lemon Law laywer's to give this car back. Never again. I had a 2002 Mitubushi that I did not even buy new had it for 8 years and it was only on a two truck once. I thought I would get a new car since it has been a while for me, I should have kept my old car. no payments and was never in the shop this much.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great expectations not!!!
Sadly the longer I keep this 2018 compass the more goes wrong.5K on the meter got a low oil warning light sure enough no oil on the dip stick not sure what the root cause is as yet.The nav.system is useless should be voice command.I have many software issuesl,car won't start sometimes,radio will not turn on ,radio will turn off sometimes,Uconnect not helpful,poor gas per mile is crappy for the engine size ,I could go ,i really wanted to love this car but just can't do it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Has the look but it ends there
This car has been problematic since I started my lease. Had several white knuckle moments while driving caused by a faulty drivers door switch sending intermittent error signals to the ECU causing it to run, drive and shift erratically. Drivers door panel accidentally damaged while replacing that switch and after nearly 2 months of being on back order; the wrong one was sent. After nearly 3 months, the door panel has been finally replaced but it only makes the noises from all the other panels in the vehicle more pronounced. High beams flash nearly every time turning on the left turn signal but was told that it was operating as designed. Radio seizes multiple times nearly everyday. Auto-stop feature has a mind of its own by turning off not even half the time it should. Idles very rough occasionally especially after auto-stopping several times as if stalling. It is 2018 and it barely gets 22 miles to the gallon for fuel economy; seriously...my smaller engined, turbo-charged sports car gets better gas mileage using premium. The shifter can be easily knocked or bumped into manual. Everything being controlled by an digital display that seizes all the time makes you thank the engineer that put a voice command button because without it, you may as well not even have air conditioning. You can hear the front doors moving within the frames on the gaskets when driving as if the mounting is weak or insufficient. Carplay often stops music while driving and causes major distractions. The only thing that is consistently good about this Jeep is the dealership that services my Jeep staff.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Do NOT get a Jeep Compass!!!!
We purchased our 2018 Jeep Compass in December 2017 and have been in and out of the shop FOUR TIMES! Matter of fact my car is sitting at the shop right now. 15 minutes down the road the car goes into limp mode and won’t drive over 30mph. The engine and transmission light come on and no one seems to understand the problem. Jeep and the dealership have been NO help!!! Please save your time and money and no NOT get the Compass!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Compass Confusion
My personal experience; The day I drove the car off the dealers lot I got less than 3 miles down the road and got a check engine light. Immediately back to the dealer, got a loaner, service department couldn't pull a code so they reset it, (Loaner car for three days). Three months later U connect went haywire, no radio, phone, back up camera, navigation, USB ports all inoperative for 8 days until a fix was created. Three months after that instrument panel went haywire every warning light illuminated, odometer flashing, engine cutoff fails to operate, currently in service for two days with no diagnosis yet and the dealer has no loaners available and will not pay for a rental.
- Performance
so unhappy
hi i got a compass about a month in half ago. i’ve had 4 different issues. i was wondering if anyone has had issues with blind side monitoring a/c being turned on and being full blast heat rattle in the dash board ( passenger side ) driver side seat making a crackling noise like ur crumbling a bag together. also wondering if anyone’s license plate vibrates due to not having screws on the bottom! thanks so much. i have limit edition 2018 white
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The only suv with a manual transmission.
I like a car that I control, not a 9 speed auto transmission and a computer. That being said, in 2018 what our my choices ? A Mustang, Challenger or a Corvette. I am much too old for any of these and I wanted a car I did not have to crawl in and out of. Another selling point is that the Compass sport with a manual transmission does not have that ESS engine stop and start . Call me old fashioned, but I do not like it when the engine stops and starts at every stop sign. I think this may be a problem for all the cars with ESS down the road when they have over 100k on them. On the highway 4 gear does the job 55-70 mph with the 5 and 6 gears act as override gears. I also like the color, a spitfire orange with a black Mopar stripping option. Its refreshing in the land where the color is black, white, and 50 shades of gray. The ride overall is comfortable for a Jeep and being tall, my head does not touch the roof. I understand that less than 5% of the Compass have a manual transmission, so good luck if you are interested in owning one. As of 05/2019 still own the vehicle with no problems so far. UPDATE 11/16/19, still own and no problems with 10,000 miles on it. Still love it no problems but having a problem of upgrading the wheels from 16' to 17'. Very limited choice for this type of vehicle. Not a car but not a Jeep rock crawler , still looking as of this date. All in all I still like the manual trans. and I think makes this little SUV. As of 11/26/2022 no problems, just a reprogram recall on all the 2.4 liter from 2013-2019. also replaced the tires with Michelin crossclimate 2 . All in all no problems .
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love compass trailhawk
No issues, acceleration is ok , but as bad as some claim it to be... especially if you slip it into triptronic, Tech is awesome. Ride is very good. Feels solid and is very capable for off reading. gas mileage not bad for 4 x 4, 9 speed transmission is smooth!! Beat s audio sounds great!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Sweet little ride!
I've enjoyed the car since I bought it in July, with the caveat that my enjoyment has a lot to do with the price I paid. Comparable vehicles were generally about 5-8K more than this little SUV. It's a handsome car (I got it in metallic British Racing Green) and the honeycomb seats are pretty. Tech is solid, handling is great (I took it off road very easily, and it does well in snow.) Here's what I don't like: It is sluggish on acceleration....it should have a V6 and not a V4. Shifting in the automatic is a bit slow. Also, and this is my biggest peeve, there is a totally unnecessary automatic switch-off that happens when you come to a stop for more than a few seconds. Engine kicks on again as soon as you take your foot off the brake. I find this so annoying. In winter, the heat turns off and the car goes quiet while you wait for things to reboot at every traffic light. You can turn it off, but then everytime you restart the car you have to remember to do so. I think this was a feature designed so that the manufacturer could boost the mileage per gallon to help THEM, not you, the consumer. Overall, though, a very reliable and fun car for a good price.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Confident on/off roader
1st off we(my wife and I) live in northern maine where we get ALOT of snow. At the time we owned a 2015 jeep compass fwd with a standard transmission. Which for us was ok. We put 48000 miles on it with very little issues. Loved that thing. However, we recently moved where the roads aren't plowed as often and needed something better when we woke up and there was over a foot of snow on the ground. Ive had my eye on the new redesign compass since it came out. So one day on my way to work I saw a tractor trailer 8ler drive by with a BRIGHT ORANGE and black trailhawk dangling off the back. I followed it to the local chrysler dealership and took photos and sent it to my wife. She immediately fell in love. Fast forward al and we've put almost 4000 miles on it and love it. No, it's not the fastest vehicle out there. But that's not why we bought it. We love where everything is about a half hour away. So it's a combo of highway/city. Mostly rural. I get about 26 mpg with it. Which I find is decent. Maybe if they put the 2.0 turbo in a couple years it'll be a better performer. For the winter we put a set of Nokian studded tires and this thing is a BEAST. I'm not a fan of the factory falken tires, but not much is out there in the size. so will be changing them out come spring. We dont really plan on taking it crazy offroading but its really nice for the snow which...is half thr year. The interior is very nice, soft black leather, red stitching. Heated seats power seats and heated steering wheel. Stereo system is AWESOME!!! sounds excellent and Bluetooth works flawlessly. Buttons on the steering wheel work great and are very easy to use. We get complements on this EVERYWHERE we go. 4wd system works great. As far as start stop, I see people complaining, if you don't like it? Hit the button. So pros: looks awesome, rides great, great stereo and infotaiment system, 4wd works great. Cons: could use a little more power which would help fuel economy. But really if it wasn't for that it'd be 5 stars from me.
- Performance
- Reliability
Never Again
I bought this as my first Jeep ever and will never buy one again. This car has been nothing but trouble since I drove it off the lot. First thing was that the driver side molding wasn't flush with the body of the vehicle and had to be replaced. About 2 weeks later I noticed a clunk when I was driving over bumps even just going up the driveway. I took it in and the sway bar link on the drivers side was broken. It was on backorder so I had to wait almost a month to get it replaced. When I took it in for the replacement, the service department notified me the other side was also broken and would need to be replaced. Both sides have now been replaced twice since I've owned the car ( under 30,000 miles). About 5,000 miles into driving it, it started to shift really poorly when I was between 25-30 MPH. The car would make a low humming noise and then a very aggressive CLUNK when it downshifted. The dealership told me this was normal and that it was just breaking in and would be fine. It never got fixed after 2 software updates and still does it. The radio also will now not shut off when I shut off the car. I've had to take it in twice to have this looked at and have to hard reset it every time. The last straw for me was when the notification came on that there was a break in attempt made...while i was driving the car. The electronics in this vehicle are not great and it's clear where Jeep cut corners. I can never get fully comfortable in the drivers seat, and I also have a rattle in the dashboard that can't seem to be adjusted. I highly recommend you look at other options if you're considering this model car. The problems outweigh the cost and you'll end up like me trying to find something else less than a year into owning the vehicle. UPDATE: 2 weeks after writing this, I took a hit and traded in my Jeep for a Subaru. I absolutely love it and will never buy another trash jeep product again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
THE WORST!!!!!
I got this car at the end of May and now it is the beginning of August. First the Radio started to cut off for no reason. Then came all the other problems: Engine Check Light, Transmission Light, Car cutting itself on,etc. Please do yourself a favor and don't purchase this car. I'm going to get a Hyundai because I never ever had a problem with their cars.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Most Comfortable Ride in its Class!!
I am 6' 3" and this SUV had the most leg and sholder room and comfortable seat in its class. I test drove all the competition before I bought and the Jeep Compass had the best ride and most room of them all hands down. I am also very impressed with quality and the styling of the interior. The Jeep was also less money with the same features as most of the competition I tested, bonus!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Not the best experience I've ever had.
I bought this car new and 6 days after I bought it there was fluid and smoke coming from under the engine and exhaust. The dealer said it was the fill and drain plugs in the PTU. So 2 weeks and 2 days later they called and said it was fixed. I picked it up and drove it maybe 10 miles and at a stop light smoke started rolling out from under it again. Way worse than the first time, and oil was pouring out of the PTU seal. They took the car for another 8 days and they finally got it fixed. So I have a car with 500 miles on it and owned it for a little over a month, and only had possession for 9 days
- Performance
- Comfort
Very unsatisified customer
I bought my compass new may 3, 2018. This is July 25, 2018. 5 times I have gotten in my car, and it would not start!! The car acts like is on, but it is not. This will be my 3rd time having it back at the dealership. They keep telling me they can’t get a code to pop up on it!! The second time they had my car almost 3 weeks! This is ridiculous!!!!!!!! I will NEVER buy another Jeep! Very disappointed!!! I called Jeep directly and they basically blew my complaint off and told me that I would have to deal with dealership that sold me the car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Beware of oil consumption
2.4 consumes massive amount of oil. Bought brand new and was initially very happy. One day as my wife and child were taking a left turn the vehicle shut off. I called the dealership and took it in. They advised the engine had around 1 quart of oil remaining...after 7k miles(2k miles after the first oil change). They filled the oil and said to come in after 1k miles for a consumption test. Before bringing it in I checked and noted that it needed 1 quart. They advised a half quart was burnt and to bring it back in 3k miles again. Extremely disappointed with dealership and corporate. At this point it is a safety hazard and has been in the shop 3 times so far. They want me to keep bringing it in for consumption tests...this is a brand new car. If I continue to follow their service advice the mileage will make the vehicle exempt for lemon law buy back. Will be consulting with an attorney
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
It's either a lemon or just terrible!
I wanted an SUV for winter and thought Jeep would be great since I see them everywhere, but my Jeep Compass has been in and out of the dealership since the day I brought it home. I have put 1100 miles on it since October. The rest of the mileage is from the dealership having to test drive it every time I have to bring it in. It started shaking in the floor board and steering wheel. Was told that time that one of my tires was defective. They replaced it. Shaking was still persistent. Brought it back a week later (thank god I have a RELIABLE 2014 Chevy Cruze to drive in the meantime), they told me they didn't feel any shaking. This was after it was there for 3 days and all they put was 5 miles on it. I couldn't figure out how they would have went on the highway and back in 5 miles. The highway was 5 miles away to get on it. I was so upset that I decided to bring it to another Jeep dealer. This time they felt the shaking. They told me it was an issue with the tire balance so they did a balance and a test drive. Said it was fine and I picked it up the next day. Driving to work and there goes the shaking again, but worse. Called the dealership again and they told me to bring it in. They took another test drive and confirmed the shaking. They took the tires off and said my brakes we missing bolts and my tires we all defective. Had to wait for an adjuster for the dealership and they agreed to replace all tires and bolts for the brakes. They took it for another text drive yesterday and now it's not shaking until they brake. Was told the need to keep it again and it's not safe to drive until they figure out what's going on. Would not recommend the Compass or the first dealership where I bought it from. They should have inspected the vehicle before it was sold and obviously they NEVER did.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Swamp Jeep
Worst by of my life @Spitzer Motor City Brookpark Road. Brought car August 9, instantly noticed water seeping into vehicle. Contacted salespeople, I am no longer a factor my sale is complete. In for service on August 28, HVAC box replaced vehicle returned on September 6. Before I could make it home more water. Call service schedule to bring vehicle back Tuesday. Well Sunday when I checked my car it was a swamp. Back In for service September 10, no word on the problem. I basically want a replacement or refund. Beware of the Compass bad buy. I should have stuck with the brand you can trust @Honda. Poor quality vehicle for price. I hate the Compass!!!!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
MPG is BAD only 17 mpg avg
The miles per gallon is way worse than what is stated on the sticker. Display brightness not chagable. Car rolls backward uphill. Transmission is slow.
- Performance
- Comfort
** Beware** Don 't Not purchase yet, trust me!!
I was happy with the 2018 Jeep Compass for the 1st 2 weeks of having the vehicle. The 1st issue was that the radio display was HOT to touch. It startled me terribly. Just to make sure, I went to touch it again, but that wasn't necessary because I could feel the heat radiating from it. 2nd issue was that the language kept changing from English to french on its own (odd I know). I thought I might of touch something and changed it but no that wasn't the case. 3rd issue is the auto/stop function symbol kept coming up on the dashboard. When I first called the dealership (Garden City Jeep in NY) with these issues , I was told to refer to the owners manual...really?? I brought the vehicle in to the service department and they had to order a new radio from the manufacturer and they were not sure why the auto/stop signal was on and they did not know how to resolve the issue (that sure is reassuring). As of this review I have brought that vehicle to be serviced 2x and I have only had it for a month. In addition, the car does not have a smooth acceleration (feels like it pulling or working overtime) and the auto/stop function is pretty abrupt and loud. I know this is not a luxury vehicle but it could be a little less obvious. The joke is when I brought the vehicle in for service their was a new owner there with the same vehicle and the Auto/Stop function stopped working completely on their vehicle, and they had it for only 2 weeks. Pros: its a pretty vehicle and the interior is roomy for a smaller SUV. I am requesting a new lease vehicle because I refuse to keep wasting mileage, time and mental space on a vehicle that is suppose to be issue free, I mean come on its a 2018 model. I highly suggest waiting until Fiat/Chrysler/Jeep iron out the kinks before leasing/selling any more. Specs: 2018 Jeep Compass Limited.
- Performance
- Interior
- Comfort
- Value
A great little SUV. Practical and a great value!
You won't win many stoplight races - a more powerful engine would be nice. It does a great job in everything else, it looks cool - has an amazing 4wd system (not like most of it's chintzy competitors), feels solid, has a lot of technology, a great radio, and it's safe. A great alternative to a Wrangler Unlimited if price is an issue - or you want something more comfy and better on gas.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2018 6 Speed Manual 4x4 Latitude Compass
I looked for a manual transmission Compass because I did not like Auto Engine Start Stop as a "feature" and I heard bad things about the 9 speed auto. So far I have been happy with the the Compass and have had nothing go wrong with it since picking it up at the end of August. This Jeep feels solid and well built. The interior material feels pretty high quality with no squeaks or rattles. The 4x4 systems works great in the snow and I have tried it out a few times with no issues. So far I am getting around 22 mpg with mixed in town and highway driving. My huge complaint with the car, and I am rather shocked that this is an issue in a modern vehicle, is the lack of storage. For a car with Apple Car Play, where am I supposed to stash my phone? There is a small net pocket on the passenger side of the car that I can put my phone in but to be honest it is a joke. I cant imagine if you had a Iphone X what you would do. There is no sunglass holder, this is a pain and annoying. There is no garage door opener, kind of shocked since this is a Latitude. The Jeep actually drives well for having electric power steering and feels well planted at high speed. The 2.4 Tigershark does use oil, it should be checked once a month. So far my engine has used 1.5qt in 3000 miles. I blame the new ring design on the pistons and the required 0-20w oil.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Major problems with 4 wheel drive.
There is a major design flaw with the 4 wheel drive and the blue tooth on the radio has a poor connection. The first time the 4x4 had a issue I was driving in the snow and a loud banging noise started coming from under the vehicle. The dealer "fixed it" 2 weeks later it happened again this time they stated that its a known problem with the rear axle engagement with the 4x4 system that causes the driveshaft to strike the undercarriage of the vehicle. I was told there was no repair available yet and they did not know when one would be available however it was safe to drive. 2 days later the issue happened again however this time the rear axle locked up causing me to loose control of the vehicle and nearly miss a accident. At the time of this review the dealer was trying to find a fix with Jeep and the part of Jeep that handles Lemon law initially contacted me and has since been unreachable as they refuse to provide real names, email addresses or direct phone numbers. Jeep does not stand behind their product and this vehicle is dangerous to drive however they refuse to admit anything is wrong. This problem is also currency occurring on a 2nd Compass at the same dealer.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2 months old, problems already
The paint (white) is chipping off several parts of the hood and front sides of the car!!!!!!!! Electronics on dash keep going haywire...reverse camera wouldnt turn off, radio wouldnt turn off, wiper fluid light goes on for no reason, the AE has been inoperable as well.
- Technology
- Performance
- Interior
- Comfort
Worst car I have ever owned
2018 Jeep compass trailhawk was bought in July of 2019. Vehicle ran fine until July of 2020. Vehicle would display multiple service lights, at random times the vehicle would not shift, vehicle wouldn’t go over 40 on highway. Eventually the vehicle quit starting all together. Vehicle was taken to dealer on September 22nd of 2020. They said it needed a software update, so they charged me $300 and sent me on my way. Vehicle was immediately returned as the update did nothing. Dealer advised (a month later) it had a bad valve body and transmission control module. The part didn’t arrive until early November 2020. Dealer didn’t even install the part until January 20th of 2021. After the install they advised the vehicle still doesn’t work and don’t know what the issue is. My vehicle has been in the shop for 4 months now with no end in sight. The dealer was very lazy and didn’t care about my situation (in fact they loaned me a wrecked vehicle, and tried to blame me when I complained. But I had pictures of the damage from when I took possession). I’m short, don’t waste your time or money with Jeep/Dodge/Fiat. I live in Illinois, where lemon law doesn’t cover used vehicles. So I am completely stuck. Don’t make the same mistake.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Stay away from this vehicle
This car does fine on a test drive, after that it isn't worth owning. The Compass is very noisy, low quality rubber around doors that falls off often, very rough shifting, has super small pedals that are far too close together causing feet to catch on other pedals. The clutch pedal sticks up too far but needs slammed against body to engage. Dealer will offer to put a block on pedal: which only raises pedal further to driver. There is no head room getting in and out so you will constantly bang your head. To put the final nail in this junk, the resale value is horrid even with only 5000 miles. Walk straight past this make and model, do not even give it a moment of your time. It is a decision we fully regret and are now stuck with: no option out of it with out adding thousands of dollars more in down payment. ****UPDATE = GOT RID OF IT!****
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Burning oil on new motor
We bought our '18 Compass new a little over a year ago. At a little over 4000mi, it stalled several times without warning. Got it running and took it straight to the dealership. Come to find out, it was about out of oil. Had to have an oil consumption test done. Results were it is burning a quart and a half of oil every 3,000 mi. The service department said I may need a new engine. I did get a new motor. Apparently this Jeep along with others that have the 2.4L MultiAir engine are burning oil at an excessive rate. This could be dangerous if you're not aware and have it stall on a busy road or highway. Service department said they have replaced 15 of the engines since the came out in late 2014. Can't believe nothing has been done about this. FCA apparently sees this as no big deal and approving the replacement motors is no big deal. If you drive one of these, look into it. Check your oil. 11,500 mi total and 3000 on new motor. New motor is now also burning oil and going through the oil consumption test again. Can't do anything about it because it's still under warranty. This is absolutely ridiculous and unacceptable. A waste of time and a huge inconvenience for my wife and I. I will never buy a Jeep again. I'm not the only one. Someone, somewhere, and don't care who needs to do something. I have tried but I'm just a number. New motor is now holding oil. Time will tell.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
rented one to see if i wanted to buy one
ok the biggest problem the 9 speed transmission, wow what a disappointment on otherwise a great car. Its a perfect size for me. acceleration is great if you put it in manual mode. the a/c worked well the infortainment system was nice but had a lag in it. the seating was roomy for the size. the exterior is very nice looking. I really liked everything about the car except. the start stop technology was the worsttttttttttttttt when at a stop light engine turns off a/c goes lower and radio stayed on but got a fraction of a second turn off. very annoying like you know something that would have been a test and not perfected and not put in the car but they did anyway! When taking foot off break you feel the car restart and same thing. If I was in stop go traffic I would be miserable and embarrassed if anyone was in car with me. Thirdly how would this be in a year or 5 years down the road this car only had 900 miles on it. The shifting is subpar also and on highway I read other reviews where people say it can be dangerous trying to accelerate (I thought they were being dramatic) they were not. I know in order to pass of step on it it just well did'nt . Putting it in manual mode it changed the entire thing to a very very peppy and strong feeling engine that accelerated perfectly. SO its the 9 speed transmission not the engine. I found the engine to be very peppy. So bottom line ON most thruway drive 200 miles each way through virginia I averaged 30 mpg with a/c blasting and 100 degree temps. I did not beat it just drove normal so I thought that was decent. I am not going to buy it, I had my heart set on it but with Jeep reliability ratings and this 9 speed those really cut into the rating of this car. Too bad jeep you always have soem great designs etc but?????
- Safety
- Technology
- Performance
- Comfort
Very impressed, more upscale than I expected
Very stylish interior, with quality materials and feel. Great exterior looks, and very smooth ride. Decent interior space. Feels like it could use V6 power, but if your not a speed freak, the 180hp I4 will do the job. Overall, very impressed. A car I could see purchasing (after lease).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Don't be fooled by "Cute"
I rented the 2018 Compass and it is is "cute" but has a sluggish 2.4 Cylinder engine, a transmission that to this day Jeep (the ZF-9 Speed) , just can't seem to get to shift right, a dreadful stop-start system, and an air conditioner that even on high is marginal at best. The vent air flow to the driver, by the vent to the right of the drivers steering wheel, is blocked by the steering wheel. How'd they miss that? If someone is hell bent on owning a Jeep buy the Cherokee. For just a few more dollars the ride, comfort, and overall experience is at least 50% better. You still get the lousy transmission but at least you have the option of a V6 (at least in the 2017's). The Cherokee tracks much better on the road also, like its on rails. The Compass, not so much -like to wander more. The interior of the Compass is like a Jeep Cherokee Mini-Me. Fits so much better in the Cherokee. I actually owned a 2015 Cherokee for two years and loved the car except for the transmission. That alone was enough to make me trade the vehicle at 50,000 miles. Maybe they get it right in the 2018 Cherokee. Anyhow.....the Compass is cute.....but you can do much better with your hard earned dollars.
- Safety
- Technology
- Performance
- Interior
- Comfort
40K - Always something wrong with it.
I bought my 2018 Compass Trailhawk in November 2017. I had a issue with the towing module, but the Jeep Wave program made the issue bearable. The issue was thought to be resolved. 4 trips to dealer to finally get it repaired. But every time i had to take it back it has always had multiple things go wrong while waiting for the repair appointment. It has been in the repair shop 7 times in 15 months of ownership. I have had too many issues with the Uconnect. Bluetooth is terribly unreliable, works sometimes. 8.4 in screen has become almost unusable. Its been 3 weeks+ and no sign of a new one. It always defaults back to XM, no matter what you were listening to previously. Read all the threads about Uconnect issues before you buy, I wish I did. Never again. Jeep even extended the warranty, since there are so many problem with this car. Resale value is half if what i paid so i'm stuck with it. Literally half. It has been off road and seems to be fairly capable, but even the Trailhawk version doesn't have much clearance so you need to be mindfull. Great in the snow! Mileage is around 25 MPG avg. It could use more horsepower or a transmission that is more responsive when trying to pass on the highway. It would be a great car if the quality was better. If you but a Jeep get the longest warranty you can, the electronic failure repairs will crush you if you don't. Best part of the car is that the Falcon tires still have tread at 40k.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Amazing!
We really have enjoyed our new 2018 Jeep Compass Limited (All 4). We traded in our 2014 MINI Countryman so we could save on maintenance costs and we were surprised with how comfortable and tech savvy this SUV is! We really have enjoyed it and have had zero issues. We recommend it and for those thinking of this as a smaller family SUV, this is the #1 reason why we decided to switch. We love ours!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Studder N Go
When stop at traffic light or in stop and go traffic the engine shuts off! Even after several stops its not something I would want to get used to. Hesitation and interior AC is a concern during stops in traffic. Acceleration drags and for what this vehicle costs I would keep looking. Good comfort and style.
- Safety
- Technology
- Performance
- Interior
- Comfort
Jeeeeeep!
I'll start by saying, I've only had the chance to rack up about 600 miles so far, but felt the need to step up to the plate here cuz it's seen a years worth of weather in only a week. Most people need to remember, for WHAT IT IS, this is a good vehicle! Compact, but handles great, the 4 cylinder does quite well for a 4 cylinder, and I've had no issues with the 9 speed as of yet. Doesn't have a cheap feel, everything seems layed out well, and it is a sharp vehicle. In the week I've owned mine, I've taken on dry pavement, heavy rains, and a snowstorm that dumped over 6 inches of snow in a matter of hours. I've even hit pretty sizeable potholes and barely noticed them. The 4x4 system is remarkable, it feels stable anywhere (although I have yet to go off-road... But I'll bet I will!) Mine has quite a few creature comforts including heated seats and steering wheel, remote start, a whole list of other options, and one of the larger screened media centers, as well as upgraded wheels, and was still under $30K. The interior isn't cramped for me at all (I'm 6'1") and is comfortable. I even sat in the back seat, plenty of leg room. It's not the largest or most powerful SUV out there, but it doesn't claim to be. It is what it is... A great, stylish, compact that can get you where you need to go with decent gas mileage and comfort. (By the way, mine is a Latitude 4x4 with the 9 speed auto. Wasn't an option to choose from on the above list. Lol)
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
fun to drive, looks great
just under 2000 miles so far and the only complaint I have is that you must turn off the auto stop feature before you drive. other then that I'm loving this Jeep. its fun to drive looks great and the interior is very comfortable. I would recommend getting the 8.4 inch display, it looks amazing and has great features.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
Could not be happier!
I leased my Compass in Feb 2018. The look of my compass inside and out is immaculate, it draws a lot of compliments, especially with the Mopar decal kit that came on it. The cargo room is perfect for all the camping trip I take and looks great with the kayaks on the roof. The only complaints I have is the acceleration is not great but it isn't that bad either. Also, I was hoping the average 23 mpg but I average 20 mpg so it is what it is. I would recommend this Jeep to anybody!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Junk
Bought a used 2018 jeep compass limited....NOTHING but problems with this model.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Want a Compass? Run away as fast as you can!!!
My 2018 Compass Latitude 4wd has spent 7 weeks in the shop for repairs, that literally don't get repaired. My heat comes on even if the A/C is on, almost everytime I start the car, and takes about 5 mins to reset itself. Have had the radio replaced, and it didn't resolve the issue, and nothing else they did resolved it either. The car makes a horrible humming noise from under the car between 30 and 45 MPH. If I press the 4wd button, the noise goes away. Dealership can't figure it out. The fancy door handles that you grab to unlock the doors both broke multiple times. They take a week to arrive each time they break. The plastic portion below the drivers seat, that houses the power seat controls, has broken off twice. The gas mileage is absolutely HORRIBLE!! A class action lawsuit should be filed against FCL. I get between 20 and 21mph combined. The front rotors had to be replaced at 15k miles, and of that, probably 12k were highway miles. RUN RUN RUN away as fast as you can!!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Regret ever buying this vehicle!
I bought my Jeep in March 2018 I drove the vehicle for no more than 3 days in the snow and heard a loud banging noise from underneath my car. I called the dealership right away they told me to bring it in and they would look. They told me it was just ice. I live in northern Michigan so I need my car to go above and beyond in the snow! I took it to dealership 3 more times for this same reason and they said “there is nothing wrong with the vehicle”. I bought a new car that would be better in the snow and I can’t even drive it in the winter without it sounding like someone is hitting the underneath with a sledge hammer! Now I am stuck with a Jeep that sucks year around but its at its worst in the winter. It had 20 miles on it when I first got it and it now has 5500 and I’ve had nothing but problems! When you accelerate the car practically stumbles over itself! I rarely pass someone because this vehicle has absolutely no get up and go. When you brake the car shakes and thumps. I’ve had my brand new Jeep in the shop more than my old car (2007 Sebring) and they have yet to fix anything. I will never buy another Jeep, Huge mistake on my part!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Do not buy
Two weeks after I purchased this vehicle I came outside of my house to find transmission fluid all over my driveway. It was towed to the nearest dealership and spent 4 WEEKS in the shop. I made the first payment on the vehicle while driving a rental. I got it back and it makes a loud grinding sound while driving on the highway and Jeep is telling me it is “operating as designed”. I test drove a different one just to make sure and it did not make the sound. I will never buy anything Mopar again.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2018 Jeep Compass Latitude 4WD
So far this Jeep has exceeded my expectations. For a 4WD vehicle, the ride, road noise level and handling are exceptionally good. We are getting a combined 29 MPG. It has the factory towing package and does a good job towing my river boat. I like the ability to configure the dash to see the information I want. The engine has plenty of power. Here are some things I would change if I could: 1) The fuel panel is on the passenger's side. I like it to be on the driver's side. 2) Autostop is mostly useless for us and I wish it would default to inactive or allow me to set it to default to inactive. There are times I activate it but having to remember to turn it off every time I get in the vehicle is annoying. 3) The automatic transmission is little different than what I am used to. It seems to resist downshifting more than what I am used to but if you push the pedal on down it will downshift. You just have to get used to it. I seems to be getting better as it is breaking in...not sure if I am breaking it in or it is breaking me in. The tranny also has interesting behavior when going downhill. This tranny actively uses the engine to help slow the vehicle when going downhill. If fact, I rarely have to use the breaks even on steep hills. 4) There is limited storage up front. I am coming from a RAM 1500 truck so I am used to have a lot of room up front so this has been a change. Overall, as I said, this vehicle has exceeded my expectations. It is fun to drive and I have had no maintenance issues so far.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love it
If you are looking for a nice SUV that is easy to park, gets you where you need to and has true 4x4 this is the one. I have 17,000 miles on my 2018 not one problem. Still fits my dogs. (Golden Retrievers). It looks like a mini Grand Cherokee which I love. Just a well put together Jeep.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love the new redesign
I’ve had my Compass for about six months now and love it! I loaded it with every option and that definitely changes the experience compared with what others might have in base models. Super comfortable ride, amazing in the snow (used for the first time last week), decent payment.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Value for Pricing--You Get What You Pay For
Its a good value for the pricing. AWD SUV under $25k in most cases but you get what you pay for. The seats are extremely uncomfortable due to design (although the design is very appealing to the eye). The bucket leans back too far and the head rest stick too far forward placing the spine at an awkward angle pushing the head forward. There is no room for a standard infant car seat in the cabin unless both front riders move seats essentially into the dashboard.... thus an uncomfortable ride for passengers when going long distances. Im not particularly a fan of the auto off feature to save gas on this gas guzzler. I need to refill every 4 days to cover the same distance I drove in my much larger Tuscon which didn't need filling until every 8-10 days. The exterior design is quite sleek and comparable to the Grand Cherokee at a fraction of the price. Some models have cargo mats that change the sleek look. The Uconnect app is not available for many 2018 which sucks for remote start during the colder days. This car isn't going to blow your mid on performance and probably isnt the most comfortable for long distance drives but the design is magnificent, the reliability is great and price is amazing.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Jeep compass 2018 - new owner
I have had the jeep compass limited for a month now. I purchased it from Jeep Freehold. The service at the facility is excellent and professional. Darrell Williams is an excellent dealer and listens to his clients questions and concerns. The car drives great and is smooth on the road. The interior and exterior design is perfect for someone who is looking for a suv feel but not a huge suv. The car's fuel economy could be better but thats a sacrifice most have to make when purchasing a SUV. The car feels great driving as it feels like you are driving a sporty heavy duty car but it drives so smooth. I opted to lease the car because I can't see myself owning the car for a long-term - primarily because of its poor fuel economy. The car comes in several trims and upgrades, which you can customize based on your liking. Overall, I am happy with leasing this car as I was looking for a SUV with nice interior and exterior design.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Biggest regret ever!!!! Dissapointed!!!
I’ll start with the like, looks pretty nice exterior like a mini grand Cherokee and LED lights. Interior looks good in some areas like the panoramic roof but still a lot of plastic. Now for the bad, MPG is a joke I’m averaging 15 mpg driving as good for the speed limit and not accelerating hard or nothing and it still gives me that average. It’s a huge lie what they have down for this car making 22-31 mpg. Don’t know what is wrong with my car. Forward collision warning doesn’t even work and goes back to default setting every time car is turned off. Dealer says it has to be broken down more than 1000 miles I have. Lies. Could’ve gotten an Challenger R/T and make that mpg worth it but this car is a joke for $35,000 for the limited fully packed. Terrible
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value