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Used 2016 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A) Consumer Reviews

3.3 out of 5 stars
21 reviews

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5 out of 5 stars

Very nice vehicle

John M., Indio, CA, 09/14/2016
Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
42 of 45 people found this review helpful

We have had this 2016 Jeep Cherokee Sport 2-4L fwd for about a month now and have already put 1800 very pleasant miles on it, through a combination of mountain, freeway and city driving. In all conditions it handled very nicely. Going uphill was never an issue. It's power was more than enough to help us up the hills at a nice pace, and it's handling made it unnecessary to use the brakes except on the sharpest turns. On the freeway, there was no trouble merging at the right speed. Acceleration was always just right. Very smooth ride, even at highway speeds, and also very quite. Interior is great.High quality materials made it feel almost luxurious. Very comfortable seating for 5. Plenty of leg and headroom. We really like the front grille and the daylight running lights too. I was really pleasantly surprised and would recommend it to everyone. If you don't need 4wd, the 2.4L is really great, and along with the 9 speed transmission it provides a smooth very quick way to arrive at your destination, relaxed and refreshed, no matter how long the journey. Just wanted to update the review. We have driven over a thousand miles more since the initial review. Everything is still great. I really, really enjoy driving this car. Very smooth. Very comfortable. Very quite. Acceleration is just right. Everyone who had driven with us is very impressed. My friend, who is 6'2" said he had plenty of head and legroom in the rear seat. He also said how comfortable it felt. I can't wait for a very very long road trip. I wish I was driving it now.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

The Best Car I've Ever Purchased!

Amber Hughes, Los Angeles, CA, 05/27/2016
Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
16 of 17 people found this review helpful

I had been seriously shopping around for this type of car for quite some time. I had about five dealerships calling me. When I first test drove my 2016 Jeep Cherokee, I was a bit worried. I live on insanely curvy roads and this car could have handled the curves poorly. It didn't! It handles the twists and turns of my rural road beautifully! I got a great price from my local dealership, had a trailer hitch installed on it for hauling bicycles around and it looks so great! I love all of my car's features, but I do have one complaint; no CD player. It's not the actual car's fault though because I guess basically no new cars have a CD player installed. One day, I'll probably look into getting a CD player installed, but my iPod works just fine for now. All in all, this is the best car I've ever owned and I would highly recommend it for anyone that is looking for a quality vehicle.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

DO NOT PURCHASE A 2016 JEEP CHEROKEE

B Bullard, Atlanta, GA, 12/29/2017
Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
10 of 11 people found this review helpful

We purchased in Sept. 2016 We had looked at several comparable vehicles but decided to go with the Jeep due to pricing. That was a mistake. You get what you pay for. It was inexpensive, because in simple terms it stinks. From the very beginning it has burned excessive amounts of oil. We took to the dealership and were told that a quart of oil every 1,000 miles is normal. Well, that's not normal in my opinion for a brand new vehicle. I have an 11 year old Chevrolet that does not come close to burning that much oil. We were advised to check the oil every time we fill up with gas. What a joke. They performed an oil consumption test which resulted in them telling us they would send the findings to the manufacturer. We called several times to check status of the oil consumption findings only to be told that they hadn't heard back from the manufacturer. Two weeks ago, while driving the Jeep in rush hour traffic the engine light started flashing and service transmission light came on and car went into limp mode. I was almost rear ended because car wouldn't move. I was finally able to slowly move over 3 lanes and pull into a parking lot. I shut the car off and once I restarted it, it seemed to be fine. I got back on the road only to have this happen 3 more times before I could make it to my destination. The dealership was contacted only to not return our calls. We took the car in the next morning and haven't seen or heard from the dealership since. My advice - DO NOT BUY A JEEP. WORST CAR I'VE EVER OWNED.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

2016 model 6cyl 9 spd

joe skelly, Wildwood, NJ, 02/01/2016
updated 02/03/2017
Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
37 of 46 people found this review helpful

I guess we win. transmission crapped out after only 265mi. yes thats right 265! All the things everyone is saying about this vehicle are true. Run dont walk away from this. Luckily we were not on highway when it failed. Dont listen to dealer lies. They know about transmission problems and are not able to fix them. Gonna have to take a huge loss to get out from this junk. Lemon law is our only hope. Update. Dealer couldn't figure out how to fix this vehicle. Luckily we got them to take it back from us for a minimal loss. I feel bad for the next person they sell this to! This 9 speed tranny is a joke.

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1 out of 5 stars

Transmission issues

Alice, Savannah, GA, 11/30/2017
updated 12/02/2020
Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
15 of 18 people found this review helpful

Update: got rid of the jeep in 2018 for a crv and it was the best decision. No more rough transmission issues for me I've owned my 2016 Cherokee Sport for 15 months,with only 5600 miles on it and experienced no issues until 11/25/17. My husband was driving us to his parents house and we were on a local highway and when he sped up to pass someone suddenly the transmission service message came on as well as the check engine light. The jeep basically went into limp mode and we could barely take off at a light when it changed. When we were able to park it he turned it off then back on after a minute and it reset the transmission message but the engine light was still on. Of course we eventually had to go home and after a couple of miles the transmission message reappeared and again was in limp mode. I called the dealership I bought it from immediately and spoke with an advisor who tried to insinuate it was probably a battery issue and not a transmission problem because he never heard of any issues like that until I mentioned finding out about all the issues with 2014-2015 Jeep's which resulted in a recall which made him stop talking about it and told me it could not be looked at for two weeks. Lucky for me in Savannah we have two Chrysler dealerships. The check engine light went off eventually but on 11/27 my husband was driving it and once again the same situation happened so he contacted the other Chrysler dealership and was able to get it looked at the next day. They ran a diagnostic on it and the code that came on was related to the transmission control module. They ran a software update and as of right now the message and light has not returned but it has only been two days. I reported the issue to FCA and the national highway safety institute to start a record on this issue for my vehicle. Luckily GA has strong lemon laws and if this happens again I will probably pursue it. It's very upsetting because I love the Jeep but I'm really nervous and scared to drive it now,especially with my baby in the car. Surely if a vehicle needs updates there would be a safer way to let owners know about it instead of your car going into a dangerously slow speed on a highway. From reading what other owners have written my fear is it's not if this will reoccur again but a matter of when it will happen again.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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